I have been to many dentists as my job takes me around the country. This by far was the worst…read moreexperience I have had. I would never claim my teeth are perfect but I do go for regular checkups (every six months) and you would think I walked in with a pair of Billy Bob teeth on. They basically wanted to do everything under the sun to my mouth except give me the cleaning I went in for. No further appointments, I'll go pay out of pocket for another dentist for a cleaning and switch my insurance from this clinic when the time comes.

Dr. Patel at A Gentle Touch Dentistry has handled our family's dental needs for over 16 years. He…read moreis thorough and efficient with the routine care with a great chair side manner. We are very pleased with the handling of our daughter's 6 veneer restoration case after she had a bike accident. He was very patient and detailed in explaining the treatment plan to restore and put in veneers. We highly recommend Dr. Patel and his office.

Dr. Orser is very talented. However I will have to be very careful to only recommend…read morepeople who can afford his office prices. He is extremely pricey, but his ability is the best. If you live on social security then this is not the place to go to.

I hate going to the dentist, otherwise I would give this office a 5 star rating…read more This office provides the most thorough exams I've ever experienced. They have all of the latest and greatest technology and the hygienist provided the best teeth cleaning I honestly have ever had in my life. They do offer aesthetic treatments in addition to standard dentistry, but other than being asked by Dr. Czapek if I was interested, he never tried to "Sell Me" on whitening or straightening etc. Recently had an old filling replaced and he provided the basic work that was needed, he made sure I was comfortable and calm throughout the process. Extra Perks: Free Coffee, Lattes, Hot Chocolate, muffins while you wait. Beautiful and clean office Front Desk staff that is warm, friendly, and efficient - Very helpful staff.

The dental receptionist could not answer my questions or concerns. The owner & lead dentist would…read morenot even call me back to discuss my case.

This has been a journey for me, I had a root canal that went bad, I had to have two teeth pulled,…read moreand lost bone due to an infection. Dr. Pottorff came to the rescue. He built the bone back up it took 6 moths to heal, and now I was finally able to get my implant, the implant post is in and had no problems, no pain really. Dr.Pottorf and staff are great. I'm so glad I was referred to him. He gets a double AA+ from me and a huge recommendation.

Very Professional Atmosphere, Dr. Baginski Put me At Ease His Technique was Totally Painfree…read moreApproach, His Dental Assistant Marilyn Was Very Professional & Works Very Efficient. I was Very Very Satisfied With My Smile Results, Will recommend This Dental Office And Dr. Baginski & Staff. , Also Friendly & Welcoming Receptionist Laura .

Gentle attentive dentist and caring support staff take wonderful care of my and my family's dental…read moreneeds, from my sons first dental visit to his most recent cavity free checkup and cleaning he has always been comfortable by Dr Butchness and his staff. Had root canal follow up today with a temp and crown in 2 weeks, NO PAIN! Nice!

Dr. Vlad Ferdkov is an outstanding dentist. Professional, knowledgeable, and genuinely caring about…read morehis patients. He always takes the time to explain procedures and makes every visit comfortable and stress-free. I highly recommend Dr. Ferdkov to anyone looking for excellent dental care.

I had a dental implant done at Barrington Dental Wellness Center in July 2025, and it has been one…read moreof the worst medical experiences of my life. Since that procedure, I have lived with constant pain, burning, and pressure at the implant site. I understand that complications can sometimes happen - nerve irritation or damage is a known risk - but that is not why I am writing this review. What truly deserves 0 stars is how I was treated after I reported the problem. From the moment I first mentioned my pain, Dr. Ferdkoff was dismissive, unempathetic, and condescending. I can still remember him smirking while I was trying to explain what I was going through - as if my suffering was an inconvenience to him. When I asked questions, he brushed them off and told me that "some people just have that problem" and that I'd have to live with it. No concern. No effort to help. No compassion. During my final appointment in December 2025, I tried on the permanent crown, but it looked completely wrong - the color and shape were off. I told them I wasn't satisfied, so they screwed the temporary crown back on instead. Two days later, the pain became so intense that I ended up in the emergency room. That was the breaking point for me, and I knew I would never return to that clinic again. Thankfully, I was later able to get a refund and continue my treatment elsewhere. My new provider - a board-certified Orofacial Pain Specialist - confirmed that I had sustained nerve damage from the implant procedure. He advised removing the permanent crown and replacing it with a healing cap to reduce the pressure. He explained that the implant itself was placed close to a nerve and that removing it entirely could make things worse. He has since put me on nerve pain medication to manage the damage done. To make matters worse, I later discovered that the Glidewell implant system used by Barrington Dental Wellness Center is a budget option that many quality clinics do not even work with. My current dentist had to order special tools just to remove or adjust my crown because they didn't have compatible parts in office. I called Barrington to see if they could help remove the crown sooner, and their response was appalling. First, I was told I'd been "removed as a patient." Then, after multiple calls, Dr. Ferdkoff himself refused to help because he "didn't agree" with the specialist's recommendation - even though I was in pain and simply asking for temporary relief. His exact stance: not his problem. I have never written a review in my life, but this experience shook my faith in the medical profession. I trusted this clinic with my health and was treated like a nuisance once they got paid. Barrington Dental Wellness Center and Dr. Ferdkoff showed me what happens when profit comes before patients. If you value compassion, professionalism, and basic human decency, stay away from this place.

Dr. Brian Zulawinski is a fantastic Dentist. He is amongst the best I have known. Dr. Zulawinski…read moreis a highly capable clinician. So are his other clinicians. Unfortunately, I give a low rating because the front office is probably the worst experience I have had at this office, and I would rate it the same in comparison to other practices. This is not a single instance but many over a few years. Imagine if they are about delighting patients and bringing that administrative front office experience to be on par with Clinical capability? That would be WOW! I will recommend Dr. Zulawinski, as one of the best Dentists, but qualify and prepare anyone for a negative experience with the front office.

My experience with this dental practice was awful. Front office staff were consistently rude and…read moremade errors in scheduling. One of the dentists there and a hygienist also misled me into believing my care was covered by insurance. The problem was that they failed to tell me the practice no longer accepted my insurance, which they had accepted previously. The response from the responsible party (the lead partner in the practice was absolutely nothing); however, the front office staff once again showed how obnoxious, sarcastic, and rude they are. Never again and I would never recommend the practice. Finally, the dentist and hygienist insisted I have dental surgery and referred me to a specialist. I found one with a better reputation and he said that there was "nothing to indicate surgery was indicated." I would recommend avoiding this practice.

I was referred to this dental practice by a friend several years ago. I have had different…read moreprocedures and was pleased with the work and appreciate the ability to have dental work under sedation due to a medical issue I have. Dr Potts is a very kind man. Unfortunately, my last few experiences have left me needing to find a new dentist. Several years ago I had a root canal done by a dentist who is no longer at this practice. A few years later, I was having pain in the tooth that had the root canal and saw Dr. Potts, he did a scan and found out that the root canal wasn't done correctly. He referred me to a specialist who might have been able to save my tooth. That wasn't going to work and I needed an extraction and implant. I was quoted $5,000 by Whitney at Lake County Family Dental, similar to what an oral surgeon would be, so I decided to use Dr. Potts as I knew him. When I went in to pay a few days before the procedure, they told me it was actually going to be $7,000. I ended up using them and paying the higher amount because I really wanted to get the extraction done as the tooth was bothering me. They ended up charging me $7,748! I didn't need all the sedation and they are refusing to give me a refund after telling me I had over $1,000 credit! After the extraction, I had a lot of bruising on my face, not sure what happened as I was under sedation during the extraction. It took OVER a YEAR to finally get my implant. Turns out this is not the normal time frame and had I used an oral surgeon, I would have had my implant much earlier and it would have been much less expensive. In the meantime, because I was only able to eat on one side of my mouth, I now needed a crown. This happened right as I was finally getting my implant. My latest experience was very painful and why I have decided to find a new dental practice. I needed a crown and decided to use Dr Potts, he did the temporary crown. I was in pain after the procedure and it got worse a few days later so I went in and saw Dr John Planisek as Dr Potts was unavailable. Dr John Planisek said the temporary crown was too high and this was common for crowns done under sedation. He filed it down and said I'd have some pain for a few days but it would get better. That was not the case, the pain got worse and I was not only unable to eat anything crunchy, like nuts or carrots, but I could only chew on one side and had trouble drinking water and eating soft foods as well. My jaw hurt if I yawned and I was getting shooting pains at random times during the day from my tooth down to my jaw and up to my ear. It also hurt in the middle of the night and I'd wake up several times each night due to the pain. I went in and saw Dr John Planisek again, this was about 2 weeks after the temporary crown was done. He said it could be due to a few issues and that he'd put my permanent crown in and that would stop the pain. I trusted him and agreed to have him put the permanent crown in while I was at the office and not under sedation. He DID NOT offer me any pain relief. I had no idea that I should have asked for something as this dental practice is supposed to be one that cares about patients and doesn't want them to suffer. When he removed the temporary crown, he knew I was in pain as I told him. He put the permanent crown on and it was one of the most painful dental procedures I've ever had. If you've ever had an exposed or irritated nerve and had someone put pressure on it, you know just how awful that pain is. I had to bite down for a few minutes for the cement to adhere and he kept saying the pain would go away, it didn't. I had trouble sitting still due to the pain, my blood pressure skyrocketed and I was sweating. I went home and took 2 Tylenol and 2 Advil for some relief, I was unable to work or eat for the rest of the day and my mouth was still throbbing when I went to sleep. To top It all off, I still have pain and my bite doesn't feel right but I'm too scared to ask them if it can be fixed. I'll just find a new dentist and get help there. Worst $2.500 I've ever spent! Unless you like feeling like you're being tortured, and have a lot of money to spend, find another dental practice.

Dr Potts is very knowledgeable.... The staffs are not friendly and LAZY (especially the woman (with…read morecolorful hair) who gives quote after meeting Dr Potts, and also the other two who were chatting and goofing around instead of working). I wish Dr Potts will hire new staffs. I am not going to this clinic is just purely because of the staffs. The woman (colorful hair woman) who gave the quote did not even know that Lake County FDC is in MetLife Network. She quoted me with out of network rate. This woman really needs to be trained. The other woman who appeared to be her supervisor showed no desire to work, bad attitude. Dr. Potts, you need to watch your staffs and make them dress more professional not like people who just get out of their beds!!! 5 Stars for the Doctor, 1 star for the staffs = Avg 3 stars.

This practice has been nothing short of a nightmare to work with. During my prior appointment, Dr…read moreZeno made a joke that there was alcohol in his cup next to him. Which became believable based on how they manipulated my mouth during the cavity fillings. My lower lip was completely split from their manipulation. Lastly, Dr Zeno continued to state "we are almost done" throughout the entire appointment. When in actuality, there was more than an hour more left before he finished. Fast forward to today, I booked a cleaning appointment for 5/8 and was told it was booked for 6/8 instead. Waited 10 minutes in the lobby just to be told I couldn't be seen today. Today was the last time I will bother with their practice.

My and my wife's long time dentist, Dr. Steven Theodosis, started to practice here in the last year…read moreor so.  There were various reasons for his recent move, but we have followed him pretty much wherever he goes, and it's been over about 25 years!  Needless to say, his care and maintenance of our dental health have been top-notch and over the years we have also been exposed to his network of excellent dental specialists as well.  He not only has a gentle touch, but his surgical work is excellent, and he clearly explains what he is doing as well.  On top of all of that, he's about as congenial a dentist as you'll ever meet.  And finally, let us not forget the staffers here. Angie is the office manager, and Josie her front desk assistant, and both are pleasant and helpful.  Rachel is their excellent full-time hygienist, also with a nice touch we have found.  Coreen and Alamera are the DA's we have encountered, and both have been helpful and communicative.   It's probably worth mentioning one other important aspect. We don't have dental insurance which is really not uncommon with retirees. I also haven't really checked around but this place is probably not the cheapest for dental services but we go with good experience. They do have an annual maintenance program offering that is a good deal if you decide to be a regular and that includes 20% off of services as well as two cleanings, two exams, and x-rays. Pro-tip:  Just don't call the office on Tuesdays as they are closed that day.  Thank you all for being there for us!