Warning to customers: if privacy matters to you, be aware that private medical conversations at…read moreConfluence Health Mares Campus are clearly audible in adjacent rooms. While I was in Room 20 on the second floor, I could clearly hear the doctor-patient conversation in the room next to me. I raised the concern during my visit and was told the sound machine in the room is there because this is a known issue. My doctor also told me he had already raised the issue with Confluence management, no action had been taken, and he would mention it again. When I asked if it was just this room, he said no, it was every room.

Not efficient. No one answers the phone and when the operator does after more than 30 minutes you…read moreare transferred to the department you need like orthopedics where you are on hold for another 30 minutes. Receptionists will not call you back to schedule appointments. It does not matter how many times you call. Really looking forward to finding better quality healthcare in another city. Continually very disappointed.

Their Emergency room is a death trap if you are a woman- I just rescued my friend who was dismissed…read morefor abdominal issues- her ultrasound clearly showed issues and she has major signs of internal abdominal hematoma with no known cause. We are currently on our way to another ER where hopefully we can get a doctor who actually cares. Dr. Dustin Hunter an ED APC- was the most dismissive sexist and uneducated medical professional whose discharge notes are loaded with inappropriate inaccurate and sexist information. We will be filing formal complaints and contacting joint commission specifically to request a review of her visit. If you are a woman or a minority AVOID THIS ER AND THIS DOCTOR.

Went in for a primary care visit. Told the doctor that I had trouble sleeping, and I was promptly…read morecharged an extra $150 dollars (on top of my annual physical) for a "wellness evaluation." Love that answering a single question wrong results in extra charges. Called Billing department regularly to get this fixed...went to voicemail regularly. Then they sent out collections before I could connect with them. I know healthcare/hospitals are hurting for money...but this was quite sleezy. KVH: Please contact me if you think I am being unreasonable with this review and I'd be happy to remove it if you can justify. Otherwise, I'm off to find a new PCP.

I have come here many times. It's a smaller hospital that serves the community well. The ER…read moredoctors, PA's and nurses are amazing! They take pride in their work and are very knowledgeable. The respiratory therapist was also amazing and usually the main reason I come here. They are caring, respectful and very helped me many times. A special shout out to Kailey, RN. She is amazing! Thank you!

Could not give out enough kudos to this hospital and the staff. We were traveling when my husband…read morehad a life threatening event.I believe, if this hospital had not been there, my husband would not be alive. The ER staff stepped up and provided excellent care, from the receptionist, doctor,nurses,and all other staff involved!! They were professional but provided empathy and supportive care to my husband, myself and our family!!! They kept me informed at all times , even after I left to gather his belongs before he was transferred to a hospital in tri cities area. I am a retired nurse,and recognized right away the makings of a top notched facility!!

This place is horrible, as a so called 'hospital or emergency' facility. I was brought by…read moreambulance from Coulee City after a poisonous spider bite, that left me unable to walk. My right foot was bitten by the spider, then my right leg was swollen up to my hips. I sat for 4 hours waiting for WATER OR ANY SERVICE. NO SERVICE. I called my brother to come get me after 4 hours to take me to Moses Lake Emergency. When my brother arrived, and i was leaving, then they offered service. I had a lymph infection in the same leg as the spider bite. So it could of been fatal. These Medical people just ignored me. So if you want real good fast emergency help, avoid this place, like the plague; go to Moses Lake Emergency!!!! or Ephrata

As for a hospital, its new, so its very nice to look at. But its a hospital, who really likes to go…read morethere. The service is friendly and the people do care. I haven't had anything major done, so cant say much. The locals talk sometimes negatively about the hospital, but It think its its just mostly because its a hospital, and people have this association of bad things happening at hospitals. I Think its great to have a hospital in town, much better than having to always travel long distance to get treated.

In need of a pain management physician having just been released with severe nerve pain from…read moredegenerative disk disease.

I was in Wenatchee from Kansas, where I am scheduled to have surgery, next Friday in Kansas. I…read morehave excruciating lower abdominal pain and will be having 85% of my colon removed. I take pain medication every 6 hours but some days my pain can not be controlled by my hydrocodone that I'm prescribed. I went to the ER twice while in Wenatchee over the course of 1 week and absolutely every nurse, doctor, triage, and check in people I dealt with were extremely nice and caring. I felt very comfortable when they took the time to listen to my medical problem and follow the protocol my doctors have in place from Kansas. Thank you guys for all your help.

I recently had my first-ever surgery at Samaritan Hospital's Short Stay Department, and I couldn't…read morehave asked for better care. The entire staff was kind, professional, and incredibly supportive, making what could have been a nerve-wracking experience so much easier. All went above and beyond to make me feel comfortable, informed, and genuinely cared for. Their compassion and expertise made all the difference, and I'm beyond grateful. If you need a procedure, you'll be in the best hands at Samaritan. Highly recommend!

My son's white blood count was extremely high. He had extreme stomach cramps. He has an ileostomy…read morewhich I believe from past experience he was suffering from some sort of blockage in his bowl. I believe from past experience that this contributed to the very high white blood count numbers and knowing from past experiences when he is throwing up so hard it gets into his blood stream which causes him to get sepsus. They sent him home because he was feeling better. His outpatient report under final impression Leukocytosis unspecified which in leman wording very high white blood count.

For Home Care services, Family Resource Home Care is the best company I have ever been apart of…read more Not only do they put their clients AND caregivers first, but the structure they have as a company as whole is beyond. Its a large company with a small family feel. In regard to services, they are the only one providing 24/7 care in the Walla Walla area and also have the staffing to do so. All caregivers go through 2 background processes and are perfectly matched based off personality and care needs. I would highly recommend Family Resource Home Care to my family and friends or to anyone in the area needing home care services.

FHC is the BEST. They provided incredible care for my loved one. I can't think of a more…read moreincredible team of people to have in my home. I trust them with my mumsy and she can be difficult. She has loved her FHC care team. I highly recommend them to anyone needing assistance.

Find a different Clinic, this place is for scratches and scrapes…read more It's unfortunate Doctors are able to continue practicing " on patients " Do better!! I at least thought they could read Labs " I was wrong"

Doctors are great , clinic visits are good, administrative practices are deplorable. Clinics should…read morehave the ability to schedule with specialist and wait time for specialist is terrible. Confluence doesn't even have a neurologist on staff, shame on you. Look at your clientele.