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    Columbia Credit Union

    1.5 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Columbia Credit Union

    Auto loan

    Mortgage services

    Personal banking

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    U.S. Bank Branch

    U.S. Bank Branch

    2.4
    (9 reviews)

    My husband has his account through US bank and I bank with OnPoint. We decided to get me on his…read moreaccount so we went to the location on main street at the Albertsons in battleground. We got I think Brittany to help us out. She was really nice and chatty. She told my husband and I that OnPoint is a "sister company" her words, so that I don't get charged at the ATM with my OnPoint card. That's false, she also stated that the external transfers are immediate, which is also false. She then asked if she wanted us to get a debit card ordered since I'm now on his account I said yes and she said okay ordered. Flash forward a week I went to pull cash out using my debit through OnPoint and got charged $3. I called a US Bank branch in orchards and the guy said my account and my husbands are two different companies so I'm going to get charged to withdraw cash. Not a big deal as I have a joint through my husband. I then asked where's my debit card since it had been a week. He stated no card was even ordered or created. So he had to go through the motions of getting it created and ordered. He even went and asked what style card I wanted! I complained to Kyle at the Albertsons branch about Brittany and he informed me she's a senior banker. Why she gave me that information that was wrong I do not know. Just be careful what bankers tell you especially at this location

    Friday 5:30 pm 1 teller is ridiculously poor planning and an affront to customers. I waited as…read morefirst in line for over ten minutes for teller, Linda Sanchez, to complete a simple check deposit. The assistant manager or head teller saw the line growing and just ignored us.

    Chase Bank

    Chase Bank

    2.5
    (11 reviews)

    If you think this is a good bank to work with its probably only because you have never had any sort…read moreof 'tricky' situation to deal with. Sure, you might have a 'nice' teller and the money you deposit is still there the next time you check on it...the basics are easy. My branch on Mill Plain has ATM's that are down half the time I go there, and their fees are as high as allowed by law, I'll just mention that first. My main complaint with them is a ridiculous joke of an experience I've recently had when setting up a Guardianship/Conservatorship account for my mother. The corporate wheels at this company are insane-- there are forms to be submitted 'up the chain' that all result in delays that have no definite timeframe, from what the branch manager tells me, and the employees themselves can't even figure out how to exactly navigate it all. They have wasted many hours of my life in the last few months and even lawyers that I've dealt with have told me that Chase is the worst bank they have ever had to deal with as well. I now bank at Riverview Bank on Mill Plain and it has been great...it reminds me of the 'old' days, where you walk in and they know your name, and the Guardianship/Conservatorship account was set up in ONE day, with ONE appointment. Their online banking is also simple and clear. I have done almost 1000 reviews for Amazon over the last couple years for products that I receive as compensation for them, but this review here is on the house--It's just an attempt on my part to save even just one other person from having to deal with this corporate nightmare of a bank. I highly recommend checking into a credit union or that Riverview Bank that I mentioned, because it will be too late to switch once you find yourself in a situation that goes beyond the normal banking that you do and find yourself having to deal with a huge corporate entity that literally doesn't need your business and doesn't care one bit about your life and time.

    I had cashed checks with this location a handful of times and never had any issues as a non account…read moreholder. Now when I come to cash a check they say they are unable to because I'm not an account holder. I went to another location and they cashed my check with no issues. The Bank Tellers are friendly but I don't appreciate being lied to.

    Columbia Credit Union - banks - Updated July 2026

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