Huge selection! Great service! Prices are definitely not outlet prices. This store is expensive. I did purchase a coat while in here but the prices of the coats were very pricey! read more

We have been loyal customers of Columbia for 20+ years now. We have come into the store many times and have always had very helpful and friendly service until yesterday. Sorry for the long post but it needs to be said!!! We went into the store to exchange a pair of kids boots that were too big for our young son. We had our young son with us so he could try on the next pair so we would be sure they would fit: When we got up to check out we barely got a hello with no smile or any inkling that the sales clerk was happy to help us out. I get that not every minute of every day you will love your job, but that is your job and I didn't force you to take it. If the problems had stopped there then who cares we have all been greeted by a rude sales clerk, but they did not stop there. We explained to her that we were here to exchange the boots for a different size and to purchase some new items we found. We told her that we didn't see any of the boots we wanted to exchange the current pair with in the store. The last time something like this happened a sales clerk ordered the item for us and had it delivered to our house, so we assumed this is what would be offered again, though she didn't say that, she didn't say anything, she just asked for our order number. After a while of me searching through all of the emails and getting onto the website and logging in to my rewards account I finally found the order number. She provided NO assistance with this that was helpful in anyway mind you. One would think a sales clerk would know where order numbers are found on emails or online and could easily direct a paying customer to it, but no that is not what happened. I haven't gotten to the worst part. While we were doing all this my son walked towards my husband who was holding the new items we wanted to buy and somehow it was just perfect timing I guess because as my husband turned to talk to him he got a hanger caught in the bottom of his eyelid. My son started yelling "ow ow ow," my husband dropped everything on the floor when he noticed what had happened and started to tend to our son. When I finally realized what was going on seconds later I also dropped to my knees checking on our son's eye who by this time was crying very loudly and freaking out about all of it. I say all this to make sure it is obvious that this was not a quiet situation and no one, not one...single...person from the store including our sales person who was standing right next to us, did anything to see if our 6 year old son was alright. In fact, she just stood there acting annoyed that we holding up the line, so when my husband noticed this he said go ahead and take the next people in line, which she did!!! When we finally calmed our son down and realized, thank God, that no major damage that we could see had been done. We tried to return to what we were doing. The interaction did NOT improve from there and still she did not ask even once if our son was Ok. It was just shocking her lack of concern for a little boy's welfare. I had finally had enough when she got rude and "snotty" with us when I figured out that her plan was just to give me the money for the boots and not exchange them like I requested in the beginning and tried to explain to her this was not what we wanted. We asked to see a manager which she said rudely "sure can" and called over one of them. Well let me tell you this did not improve our experience either. He came over, once again he never smiled at us or greeted us and never asked what the problem was. And the sales girl decided to stand there while he started to help us. LSo I explained to him that I'm sorry we needed to call him, but she was being very rude and disrespectful and didn't even ask once about our son who was hurt. This made her walk away in a huff. She didn't apologize or try to fix the situation. You would also think that would lead to the manager asking what happened and if there was anything he could do, nope he didn't say a dang thing and was just as rude and uncaring as she was. At that point we decided to just get our stuff and get out of there and have now decided never again will we shop at Columbia. I am shocked that this is the level of people being hired there. This kind experience is one of the reasons so many people shop online now. And Columbia has just lost many reliable customers because I plan on letting others know that the company does not care who they have in their stores. They must not if they hire people like this and promote them to manager. Nope, never again!! read more

What a nice outdoorsy store! Every time my family stops in here, my sister reminds us of her favorite jacket that she found here 5+ years ago. She still tries to find something similar all these years later! However, that does show how good the quality of clothing is at Columbia! I stopped in this time looking for a light rain jacket for an upcoming trip. I stepped in the door and immediately found the one! For only $30 too! What a deal! This location offers a lot of sizes I haven't seen elsewhere (XXS, XS, my sizes) which really helps! Employees are helpful and the location itself is quite spacious and filled with lots of fun options for men, women and kids. read more

Always like shopping at Columbia, great selection and deep savings on most things. Every visit to the outlet stores I have to stop in.

Quality outdoorsy gear for a reasonable price. This is my go to brand for cold weather stuff. Fleece jackets, outer shells, ski gloves, hats, boots,, all that good stuff. They sell them here for a really good price, specially the fact that they have it on that factory mark down. Saving money is what I'm all about. Saving money on branded items, heck yea!! I like percentage off my price tags, specially when it comes to stuff that'll help me do outdoorsy stuff. Anyways, let's talk about the shop now. This is a factory outlet so no, you're not gonna get the whole glitz and glamour of the proper retail shop. But all the original branded items are here for your shopping pleasure. This time around I bought myself a pair of snowboarding pants. Quality, waterproof snowboard pants for under $100?? Uh, Yes Please!!! Associates are really nice and helpful. I had a great time spending money here. It was such a pleasant experience. read more

Columbia Factory Store - (",) - Sports Wear Near Me - Birch Run, Michigan

When I was at this store I was having a great time but the customer service is horrible they say hello in a grouchy tone every time I go in and when I go up to scan the cashier won't stop talking about a reward system an she doesn't scan some of our items so when we get home I was gonna check my cloths and we found that some of the cloths were missing because she was talking instead of scanning and we live very far away so we can't just go back and get them again read more

We have gotten some fabulous deals here over the years. They might not have your size left, but speak with a salesperson, who might be able to tell you that more in your size will be arriving in the next few days. Or maybe the prices are so good, you don't care if it's not your favorite color. If you sign up to receive e-mails, you get an additional 10% off your purchase that day. On our most recent visit, I got a pair of ski pants. Original price $125. I paid $80. I got them from the men's section, because the girly pants are cut with tight curves, to show off your cute butt when you're skiing. Not my style. Besides, that 6" zipper is designed to let snow go down your back. Low waistlines are OK for jeans, but ridiculous for sportswear. I wish they still made bib overalls style ski pants. In general, Columbia jackets and pants seem to be proportioned for a lady who is straight up and down. So keep that in mind, and don't be afraid to shop the men's section. The pants usually have velcro tabs to suck in the waist. This season, I noticed lots of great colors in the women's section: coral and icy blue. Maybe coral is getting overexposed, but it's one of my favorite colors, so I'm enjoying being able to buy clothes in colors that actually look good with my skin tone. I also noticed UofM and MSU logo wear for both guys & gals. Why not be warm at the stadium after the weather turns icy? Hubby got himself a ski parka. The retail price on the tag said $299.99. When it got to the store it was marked down to $109. We paid $69. That's almost 80% off. Yes, I love the deals I can get there. The staff have been a mixed bag. On our recent visit, this one guy was trying to be clever, but it came across as annoying. I out clevered him with my wise crack, and he went somewhere else. But Linda was awesome, looking up products for us on her little portable computer to tell us what was going to be arriving in the next few days. read more

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Great sales here. I purchased one of those Omni Heat thin jackets that keeps you warm, and it allows you to breath. Retailed at $149, They had it for 70% off, and when I checked out, they took an additional 10% off because I was a new customer. Grand total $36 . What a deal!!! They had the much thicker jacket there also. Retail $209 on sale for $99 read more

If you are a big fan of Columbia, like me, you won't be disappointed. They had lots of clearance racks that were 30 to 60% off. I went to buy a new coat because the zipper on mine finally bit the dust after about 15 years of every day use. I ended up getting a new winter coat for $116 (it wasn't one of the ones on clearance). I love this store and I'll be back for sure. Lots of great deals! read more

I always seem to find some great deals here on some really good products. Nice store.

I had a great experience at this store... wonderful help from salesperson (6080 - Nickolas) who locked into exactly what I was looking for and was extremely helpful. I ended up getting a beautiful, versatile jacket at a great price. I did look around at other stores, but didn't receive the help, knowledge, or quality that this store offered; thus returned to purchase here. I have been highly satisfied with my jacket since buying it and I would definitely recommend this store! read more