Anytime I come through the experiences between Sales and…read moreService, I have never felt welcome, more or less a hinderance. This store shouldn't bear the Tonkin name as the Tonkin stores in Portland blow this one out of the water, give it to Gresham Subaru since they're under that umbrella truly, look it up! If there's still a board for the store they should consider cleaning house. (Keep the dudes in Parts, those guys are cool, especially Tom if he's still there)

We traded a vehicle in on a Friday and asked for the tires to be switched out. We were told to…read morecome in anytime on Monday before 4 to do that and we didn't need an appointment. We live 45 minutes away, went in at 8:30 Monday morning and was told by Bo they couldn't get it in until Wednesday. Wasted 2 hours of time between driving and waiting for this answer. After I left several messages around 1:30 or so, Josh said he told Junior to tell us to leave the vehicle and they'd get it done that day. That message didn't come across while at the shop. When they did get us in a few days later, they charged $140 with no apology or discount even after I asked for a discount. I did find out later the vehicle we bought was cheaper somewhere else. I should have done more research, but they also weren't willing to budge on the price or trade in value. Between that, the misinformation and not willing to make it right, we don't highly recommend them for purchase or for service.

Took my car in for full check up and to fix a recall. I am still getting messages that I need to…read morefix my recalled part so I hope they really did that. I had tires rotated, etc and two days later my tire pressure light turned on. I got new windshield wipers and did not realize until trying to drive in the rain and being unable to see ( and purchasing a new set of blades from elsewhere) that they did not remove the blade protector. Little things like this make me wonder how close they paid attention when doing all the work. Nice people there, though.

Chris did everything he could and more to make sure I got the Chevy truck that I wanted.I would…read moredefinitely do biz with them again in the future

Again! 5 STAR service ***** Excellent sales staff and…read moremanagement. Stefani is your person *****

Great Service. Friendly People. Highly Recommend. I've purchase my last 6 vehicles here and it is…read morealways a No Problem, hassle free experience.

Even though it took 2 weeks (it seemed longer) to get my 2026 Jeep Gladiator parked in my own…read moredriveway (no fault of urness - we were waiting for accessories to arrive via UPS), I have only great praise for my salesman, Owen Smith, who handled all my hypothetical questions & solved quickly/positively all the issues that came up, Owen also located Rhino Linings in Vancouver & made my appointment, even now, a few days afterward, Owen has followed up with texts & calls asking me if I had any further questions/concerns, then solving those for me as well - a job well done - thanks Owen Smith!

I generally don't write reviews. Only if I feel I've had a very bad experience or a very good…read moreexperience. I've had multiple experiences working with Urness Motors over the years. All have been good, but my recent experience has convinced me to write a review. Recently, Mike guided me towards a solution that was much better than my original solution. He spent the time to understand what I would be using my rig for, found a solution better than the solutions I was looking at, and customized it to specifically fit the purposes I was thinking of using it for. All at a very reasonable price. Thank you Mike and Urness Motors.

I love this little lot. He was honest. He let me take it for a few days so my mechanic can look…read moreit over. There was a few little things and he is paying to fix it. I love him and his wife. Great place. My son got a car from them also. He loves his car.

This is a rip-off lot They sell nothing but junk all of their vehicles are thousands of dollars…read moreover Kelley Blue Book and nada steer clear

After hitting all the dealerships Thursday evening, we finally arrived at the little Nissan…read morebuilding where Isaac "Super Nice" LaFrenz invited us to look at a few vehicles that fit our strict criteria. We came back Saturday morning to test drive during the day and happily worked out a deal with Isaac and his team on a solid Subaru Ascent. I expect Isaac will see advancement at Nissan and hope they hire more Isaacs! A+++ would buy a car from Isaac again

Buyers have reported buying cars with hidden problems like rebuilt engines, faulty brakes, or worn…read moretires that were not disclosed by the seller. Poor customer service

Got suckered her for sure !!! Don't give these people your…read moremoney!!!! They will sell you a lemon and not even bat an eye.