MTD Scammed us DO NOT HIRE MTD…read moreProvided a price for floor install with 2 bedrooms & bathroom,loft and then decided one bedroom and loft would suffice for contract obligation! We were quoted a job for 60k In April 2022 that we signed contracts for and provided a 20k deposit to start. Todd Disharoon aka Michael Todd Disharoon met with us and we reviewed the entire job. That was last time we saw him. He will send his son to pick up checks. First couple weeks were okay and seemed to be moving along and then Todd asked for more money (this should of been a red flag since the 20k was more than enough for what they had done thus far which was basically installed an unfinished floor. The subcontracted HVAC and electrician then came and did there preliminary stuff and no issues. Todd than tells us a week after we gave him an additional 10k for materials that we need to stop work to get Inspection done by County. He said the permits still have not been approved and this is AFTER the floor was already installed. He told us the county were slow and understaffed. A week later we called the county and Lo and Behold, the county had NOTHING a submitted by MTD. So now he has to scramble to get permits approved and then had to hire his own engineer to approve the work since he did it without county approval. His project manager George (showed up twice the entire 5 months) was telling us that he had to pay an extra 500 For an engineer because of "County incompetence " The entire month of June with no work being done, he sends his subcontractor drywall/painter person. The painter would show up for an hour or two and say he would be back next week and then show up for an hour or two even telling us he was going to the gym first! WTF! The work done by his only actual MTD employees Mike and Austin was not an issue , but you could tell they had no support from Todd and even mentioned that he managed jobs terribly. Mike went to pick up our flooring and came back embarrassed to tell us that the company card account was declined. This is supposed to be a reputable company not to mention we just gave them 30k for OUR materials. So weeks later, flooring finally gets installed and not the sample we gave him from our original floor match but some cheap alternative they decided to use. And the painter used to the wrong color on our rooms and we had to hire a new painter and spend 2k out of pocket to redo the paint job it took MTD over 4 weeks to botch! So then when Todd was supposed to start the other rooms in our project as detailed on our signed contract, I asked him to make sure permits are approved so there are no delays which he says everything was sent to County. We call county a week later because of the first previous lie and guess what? Nothing was submitted by MTD When this point is raised, Todd then tells us he is not completing the job and basically breached our signed contract. He tells us "you got your 30k worth" This is the kind of blatant unprofessional comment he would tell us. Finally, today sept 27, his two workers come back to install closet and bedroom doors which according to Todd have been on Back order for months. They finish up and leave the closet and bedroom door with no hardware and unpainted and visible damage on door. I mention this to Todd and his reply "you can go to Lowe's and pick up a kit and install it yourself " Then he says "why don't you get the company that is working in your garage to finish the work" This is a company I am forced to hire because of Todd's contract breach and he has the audacity to say this to us. Check the BBB; don't be fooled by the BBB accreditation and look over the reviews, Particularly one that is very similar our situation and they been cited on BBB for non-permitted work amongst other numerous violations. BEWARE!!

My wife and I had a shower pan that leaked causing some structural damage to the floor joists and…read moresubfloor. I didn't realize that was the cause until I had called my insurance company and the inspector pointed out the issue. They said it was a maintenance issue and not only was it not covered if I didn't get it fixed my insurance was not going to be renewed. Needing to pull out all the old tile and subfloor we decided we may as well remodel the whole bathroom. I had called a few contractors I had found online and but out of the several I called only 1 ever showed up to the appointment and he apparently didn't want the job because the cost was ridiculous. I asked a few friends for recommendations and MTD was recommended as they had completed a really nice kitchen remodel. I gave them a call and had the owner, Todd, at my house the next day. Todd was great at understanding exactly what we wanted. We had a quote emailed to us that evening which was under budget along with a timeline. He was sure the job could be completed within the time frame that the insurance company required it. All permits were gotten from the City of Forest Acres and after a week of picking our materials work started. All the contractors were very professional and they also knew one another and how they did their job which smoothed the workflow and made everything more efficient. I'm pretty sure that MTD only uses contractors that "play nice" together, which make a lot of sense. The times we had questions (and a few changes) we always got a response within 30 minutes. There was never any drama. Todd has excellent communication skills. The work was finished within the required time and the insurance company renewed our insurance. Huge stress relief! The end result was a great looking, completely updated master bathroom that I couldn't be happier with. The entire process from start to finish was a pleasant experience. Highly recommended.

I reached out to this company to fix paneling issue on my house. They came out and assisted same…read moreday I requested. They were very personable and even though I kept asking to redo the siding because I have issues (OCD) , they didn't get upset, helped me out so I would feel comfortable in the work that was provided. Great service, highly recommend.

Came out in a timely manner. Price was reasonable. My issue was that the did the repair with a…read moredifferent colored shingle and didn't talk to me about it first, then told me the color difference was related to the age of my shingles . Not even a close color match.

My husband and I were very skeptical of the whole Solar Energy program due to talking to another…read morecompany a year and a half ago. The last company truly left us feeling as if Solar was something completely unattainable. We made the decision to get one more opinion after talking to a nice man that was outside of the sales realm. He gave my information to Marvin, whom is the most amazing Energy Specialist! He answered all of our questions and tailored a plan that worked way better than what we could have every expected!!!! Thank you, Marvin, and Poly Energy, for helping us own our Solar System and save the money that we needed!!!

Company stopped operations and left us with a non operational solar system. They didn't respond to…read moremessages and their phone is disconnected

We chose this company to install a chandelier .... big mistake ... yes the chandelier was hung and…read morelooks great.. But when it comes to billing this is ridiculous. First off the company gives you a ESTIMATE... not including the hidden cost. After the work was completed we received and outrageous bill and the math wasn't mathing. We found out that the services is per hour which in fine if stated on the invoice of the estimate which wasn't. The tech also reported he Hung the chandelier and had to take it back down which was also inaccurate because the first chandelier was too wide to hand. To add to that the technician reported 3 hrs of service when they were here an hour. The time stamps were pulled from the ring doorbell. Nice Try!!! So when we spoke to the home office Paula could never get a straight answer about billing. We asked for an itemized bill and the response was " I have to call you back" which I don't understand because you have the invoice pulled up. They also charged for wire nuts ... I don't know if you all ever hung light but all the supplies are included. And to charge per hour little things matter like not taking the protective plastic off the fixture that adds 15mins , not knowing if the switch is off adds 15mins instead of just requesting the breaker be off. Also taking personal phone calls while on the job that adds time also when the other tech is waiting in instructions. so if you get a tech named Danny look out for these things because it's unfair to the consumer have ya timer set. And don't pay when he requests on site ... Check you invoice and pay through the website.

Because there is a refund pending to me I will update my review to match my expectations of the…read morecompany once I get the promised check...

Blayne and Dakota did a great job correcting some initial poor workmanship after a deck build this…read morespring by The Improvement Company.. Initial quality of wood and carpentry skills were lacking; however, these guys corrected thus company honored their workmanship one year guarantee with my consistent persistence..

After getting recommendations, meeting with contractors and comparing fees and services, I chose…read moreThe Improvement Company for my home renovation. I'm almost 80 and planning to continue aging in place in my own home. My plan was to join two bedrooms and have an arch doorway between the bedrooms. They made that happen and also built a wall within the second bedroom to create a bathroom with a walk-in shower with safety concerns in mind. They did all the plumbing, electrical and tile work in the bath that I had planned using ADA recommendations. They also raised the floor in the laundry room to make it level with the kitchen floor, thus removing accidents waiting to happen. My experience with the Improvement Company was pleasant, and the project outcome exceeded my expectations. The two highly skilled pros who worked in my home each day clearly knew what they were doing. Blayne and Yerber were considerate of my needs, respectful of my space, and cleaned up before leaving each day. Their can-do attitudes were consistently positive and their cheerfulness was contagious. Happy with the work and eager to move into my new space, I was sorry to say goodbye to those guys. Would I hire them again? In a heartbeat. Thanks, Improvement Company. L. Shirley Columbia, SC

You still need to come over and clean the yard up. You and your employees threw cigarette butts all…read morein the yard. There is debris from old Sheetrock and new sheet rock in the yard. Your dad Scott made the decision to work on my vehicle, and he was paid by me. Do I need to put you in your place in any other matter? You, Scott, and Billy have been paid in full plus the 1000 I gave them on my own. You need to stop with the defamation of character as well.

After a death in our family we were devastated and had a great deal of work to do we became…read moreoverwhelmed and called on Mr Davis and his company we were just looking for the hoarding situation to be over with. He went so far above and beyond he sorted and organized valuables found amongst garbage even though we had told him he could dispose of things how he chose he made sure we benefitted from the valuable items and even knocked some off our cost for items he wanted like tools.. His company hosted an estate sale helped every step of the way and gave us peace of mind in a terrible time. 100 percent will hire him again

Good people, excellent work and honest pricing. The only roofers we will use. We have made many…read morereferrals to them resulting in many happy friends. Thank you Jason and crew!!!

Called this company to come out and fix a leak in the roof. Workers were very nice, but not very…read moreskilled. They replaced one board, but left a gap in the roof. They were asked to replace other boards, but advised they were solid, and did not replace them. Shingles were lifted or removed and tar was put down to seal the roof, but they did NOT replace the shingles correctly! Roof was still leaking, they were called back a second time, did not charge for the visit, but did not fix the problem by applying more tar. Now tar has run down the sides of the dormer, mold is growing on the roof boards and the roof is still leaking. I would not advise calling this company, as workers are not skilled.

Well it has been little over 2 years since we closed. Things needed to be fix and wanted things…read moredone before signing but Joe insisted to drive from Charlotte to North Myrtle Beach to sign and if we didn't he was going to sue. Gave me his word everything would be fixed. Well, 2 years later I had to hire electrician and carpenter to do the repairs. Rooney would come out but wouldn't fix anything. Just would say I get someone to call you and get fixed. But they would keep texting for me to removed my post from Yelp. Things would be fixed if I removed post first. I know something's where my fault for trusting and did live about 2 1/2 hrs away. So since they haven't repaired i didn't take down my post, just finishing up my critique. Good luck on your new home and adventure . Things I would suggest if you hire them. 1-don't use their lawyers to save money. Joe suggested we use their lawyers to save money. Spend a little extra so can get help if / when needed. 2- don't take their word until you see for yourself. Was to have 2 truck loads of gravel for drive way but only one was delivered. Called Joe and he said 2 was delivered and knew it was. I called the gravel company and only 1 was delivered. Joe told me I guessed he needed to watch his men closer. Rooney kept tell us how hard it is to built a small house but Joe said no built he has plans and can change. 3-don't build handicap house with barn doors. Rooney told me they don't make handicap barn doors and ask why he didn't tell me - he couldn't tell me everything. 4-check all electrical outlets. circuit breaker kept tripping. Had to hire an electrician to fix. 5-if you get a fireplace get the instructions booklet. They wouldn't put a hearth in floor because wasn't needed. When I finally was given book, it was highly suggested to install hearth because their fireplace can melt LVP. Rooney did come out and measured but never heard again. 5-asked several time where the septic tank was located and where the clean out pipe located. Did finally get a text picture of where they just dug up and placed the clean out. Little thing they forgot. Still no idea where septic tank is. 6-if you using gas for fireplace/ tankless water heater make sure there is a connection for the gas company to connect too. Ask Rooney where the connection was, he couldn't find. Had to do connection after house built. 7-use your own designer. We had at less 2-3, they kept leaving. 8-if you need a handicap house and need wheelchair/walker just pay close attention. Had a little step up from deck to front door. Try getting a wheelchair over that. Joe said he will get a ramp if a remove post. Well there was a metal ramp at door when we came to visit son. Have to give them that one.

We bought a home recently built (2023) by National Home Builders & absolutely love it‼ Hannah is…read morevery nice and professional. She answers emails very quickly and is very informative throughout the building process‼ This company will build on your land or you can purchase land thru them to build at a fair market price‼ You can choose in different areas of the metropolitan area of Columbia & surrounding to build on 1 acre - 10 acres. We have a 2.5 acre lot and a beautiful home with all the fine finishings at a very compatible price! Many of the builders in the area charge the same prices as National but the key is you won't get as much land at the same price‼ If you are looking for no restrictions & no HOA and have not purchased land yet, National is the best choice‼