After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

The company caused $2133 in HVAC damages that three representatives refused to cover…read more Representatives claimed the damages were not their responsibility because of their contract. The exact verbiage from the contract is, "The Contractor is not liable for damage to hidden water, electrical, gas, and/or HVAC lines." However, in the photo sent of the damage, the HVAC line is clearly visible. When we pointed out that the line was clearly visible, they claimed they were still not responsible and would cover just $250 of the $2133, but only if we removed the 1-star Google review we had just left. After several attempts to get in touch with the contact on the contract and the business owner, we got no response.

I had Charleston Roof + windows replace my roof last year. There was a corner I showed to them that…read moreI was not happy about. There was no problem for them. Now their no problem is falling. I called them and they do not repair it under warranty. This is a job badly done and they declined to fixit 3 times. Shame on them. Don't have them to replace your roof. They do not do a good job and they do not stand behind it. You are left hanging dry.

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

I had searched and interviewed many contractors to undertake the job of replacing a double pane…read morebathroom window that had a broken seal. All but one of them said the job was too small. The one that said he would consider the job was less than enthusiastic and was hard to pin down as to cost and scheduling. I also needed window screens replaced throughout the house. No one was interested. Then, after much searching, I found the number for Toribio Glass. My phone message was returned within a half hour. Jose Toribio scheduled an appointment to look at the situation and arrived exactly when he said he would. He provided a scope of work and a very fair price to complete all of the work. He replaced the window and all but one of the screens (perfectly) on the exact day and exact time that he said he would. He was not satisfied with one of the screens and sent a crew two days later to install the last screen (again perfectly). The members of the crew were incredibly attentive and careful about how they came through the house to get to the window (it was raining). Jose came out one more time on his own request to inspect the work and to replace a couple of snap window locks that he had noticed needed replacement. I have worked with many contractors during my 77 years on this planet and I have never been more impressed with the professionalism, attention to detail, and responsiveness of any contractor, ever, as I have been with Toribio Glass. Robert Beard Greenville SC

Jose has excellent communication and customer service! He demonstrated great knowledge of what…read moreneeded to be done and was very patient when answering all of our questions. He recognized issues we would have overlooked and took pride in his work. 100% recommend for your window needs!

I do not recommend this company. Your company just replaced our windows over 6 weeks ago and the…read moreinstaller told us to wait 2 days before hanging back up our blinds. When we went to put up our blinds and the windows were recessed in too deep and there is no way to hang our blinds. My husband and I were never explained or told we could not hang blinds and the company and installer knew we were going to hang back our original blinds otherwise he would not have told us to wait 2 days. We have contacted your company on several occasions and the salesman, Paul, was sent out as well as the lead installer, Travis, (not the person who originally installed the windows) and both did not understand why the windows were installed this way and said they would get back to us. After contacting the company in Greenville several times, Jon Burr, called me back and said there is nothing he can do and they installed a functioning window. I said you have not even seen our windows in person and he stated he was happy to come take a look but his answer probably will not change. I find it very hard to believe that everyone that gets replacement windows will not be able to have blinds and if that is the case this info should have been presented well before we agreed to the new windows. So we just spent $10,000 with this company on windows and they are telling us now that we cannot have blinds? I have not been able to put up blinds in my 2 year olds room or our bedroom which has been a disaster! The windows are recessed too deep and are not even placed where the original windows were placed. We just want this problem fixed. We have left several messages for Mark or Karla Nichols, the owners of the company, and are still waiting for them to respond. I would recommend using a different company if you need new windows. Anna

From the owner: Vinyl Replacement Windows Doors…read moreNew Construction Windows Sunrooms Enclosures Siding

Ronnie did an exceptional job! He demonstrated extensive knowledge and was highly effective in…read moremaintaining clear communication throughout the process. I am very satisfied with work! I highly recommend Excellent Extrusions for any gutter installation or outdoor projects.

I cannot stop singing praises for the great work Excellent Extrusions did on our siding and…read moreinstalling gutters around our home. We live in Cambridge Place in Lexington and the water drainage problems on our lot we have had from the day we moved here. Great home, lovely neighborhood but lousy drains! We had no gutters and some of the vinyl on the house had been damaged by former owners. So we finally decided it was to time to call in a pro! We called Excellent Extrusions and they live up to their name of Excellent Extrusion LLC T- The ELITE Gutter Company. A very reasonable price to transform our home and yard in less than 1/2 day. If you need a reliable, reasonable, professional, nice, hardworking company we highly recommend them for your gutter and siding issues. Fabulous job and done so nicely, quickly (1/2 day) and with complete cleanup and at a very good price. Our yard used to look like a pond with muck before Excellent Extrusions LLC transformed the water runoff problems we had. Our yard has dried up and grass and plants are happy and sprouting again!! The siding repairs they did as well are perfect and look so nice. Ronnie, you and your associate Mike are the hardest working and two of the nicest men we have had the pleasure of working with. Victoria did an awesome job communication with us on the quote, invoicing and receipts. I am delighted to publicly send a great big THANK YOU to all of you for your excellent work, customer service, communication and professionalism personified!

Also known as Atlantic Windows and Doors, this is an excellent company and I highly recommend them…read more The owner, Fritz is an outstanding person and cares a lot about his customers. Call them for your window and door replacement needs.

I had all of my windows replaced and noticed a difference in the comfort of my home and my electric…read morebill immediately! The staff from quote to installation to inspection were all courteous. The installation was quick and clean.

I did a lot of research and had five different companies come out to give me quotes for window…read morereplacement at my home. Window Source of Augusta clearly stood out. Michael Sharpe, the owner, was honest about what I actually needed and never tried to upsell or use any high-pressure sales tactics. His price was very fair, and he took the time to explain everything so I felt confident in my decision.[yelp +2] The installation team showed up on time, worked efficiently, and the finished windows and doors look beautiful--truly beyond my expectations. The whole process was smooth and stress-free. If you need windows or doors replaced, make sure you call Window Source of Augusta. You'll be glad you did--this is a company you can trust with your home.

We researched options for quite a while on a new entry door, as well as which company could deliver…read moreand install that door. We chose The Window Source of Augusta, and a top-of-the-line Provia Signet fiberglass door. -- The Window Source of Augusta is an authorized dealer of Provia doors, which was a factor in our decision. - Michael and Steven came out to the house a couple times, and were patient and not pushy while I was tweaking the right choice of door and color scheme. - The door from Provia arrived about a month after it was ordered, and we are quite pleased with the new entry door we chose. The cherry fiberglass color we chose perfectly compliments the red brick of our home. Michael provided a lot of input into the design and kept in touch with us throughout the entire process and we are quite pleased with the overall door purchase and installation process!

worst service and lies to cover mistake. Charged for service after two replacements (same day) and…read moreit's still not right. I could add tons more but after majority of my day wasted I'm just gonna try and leave this heads up and y'all can make your own informed decision.

Outstanding service! Stacey and her Team were very responsive. They had an OEM windshield…read moreavailable and installed in 2 weeks...considering the COVID related availability issues facing all automotive repairs, I was very happy. At my appointment, I was in and out within an hour. Highly recommend!