Toribio Glass repaired 2 windows in our 2 yr old house and did an excellent job. He was thorough,…read morequick response for quote and repair, friendly, and worked clean and efficiently. Highly recommend this company and workers.

Jose has excellent communication and customer service! He demonstrated great knowledge of what…read moreneeded to be done and was very patient when answering all of our questions. He recognized issues we would have overlooked and took pride in his work. 100% recommend for your window needs!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

Tim repaired the United States Presidential Service Center after Hurricane Helene and did such a…read morewonderful job!!! I can't begin to tell you how nice, how friendly, how humble, how amazing he is! AND, he does not rip people off with rip-off rates.

Had leak "repaired" in Dec. 2023, back again in Jan 24…read moreLeaking again after storm . Made 4 appointments to repair under "warranty" missed each appointment and ghosted me. Terrible. Now have three water slots on my ceiling. Hired new roofer, fix Tims screwup in 30 minutes. Never,never use these uncaring people!!!!!!

After receiving an estimate from a window replacement representative, I decided to cancel the…read morefollowing days appointment with Greenville Home Remodeling. I had not anticipating the high price quoted to me for replacing four windows. Since I had scheduled another appointment the following day, I called early hoping to catch GHR before a representative arrived at my home. When I explained to Aaron my situation of not wanting to spend so much money on replacement windows, he told me he could do much better than the price I had been quoted. I signed a contract with him that day. The windows are triple pane and the color matches closely to the windows replaced. I am fully satisfied with the windows and pleased that he was able to save me a significant amount of money. E Twigg 10/16/24

From the owner: GHR understands the frustration homeowners face: confusing choices, national companies using cheap…read morematerials, and hidden costs. We offer solutions: Expertise for the Upstate: GHR selects products specifically designed for Greenville's unique climate, eliminating guesswork. Fair Prices: GHR is locally owned and committed to offering the best products at fair prices, avoiding national markups. Transparency: GHR provides individual pricing for each window (and presumably other products) so you know exactly what you're paying for. Double Warranties: GHR offers a lifetime warranty on top of the manufacturer's lifetime warranty, giving homeowners ultimate peace of mind.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

I am extremely disappointed with my experience with Window Nation…read more I had a representative come to my home to provide a quote for 8 windows. After the appointment, I decided to take a few days to do my due diligence and gather a couple of additional quotes before making a decision. Three days later, I received an email from the Sales Manager, Richard Hansen, with a revised quote. Surprisingly, the new price was significantly lower than the original quote, but it was for 11 windows instead of the 8 I actually needed. Since the pricing was much more competitive, I reached back out and simply asked for the same pricing to be adjusted for the 8 windows I wanted to purchase. Richard responded that the lower price had been sent in error due to a "system glitch" and that Window Nation would not honor it. Mistakes can happen, but what was most disappointing was the company's unwillingness to stand behind the quote they sent or make any effort to find a reasonable solution. As a customer who was genuinely interested in moving forward, it left me feeling that the pricing was inconsistent and that customer satisfaction wasn't a priority. I expected better communication and better customer service from a company of this size. Unfortunately, this experience has caused me to take my business elsewhere.