Less than one star. Because of this man I will have vision…read moreproblems the rest of my life.

Dr. B puts on a razzle dazzle show for the sales pitch of types of lenses to chose and push for the…read morelaser. Surgery "center" is in a strip mall and design is from the 1960s; not really clean. Operating rooms look more like office space that was retrofitted. Once it's your turn to go in the "chair" to get setup for surgery, there is no privacy; other surgeries I've had put a curtain between each patient. Worse, the doctor never comes to talk to you before the surgery. Just comes into the OR and does his thing without so much as a "how do you do". Billing department insists on payment of lenses and co-pay BEFORE surgery and tells you, in a condescending tone, that if you don't pay, they'll cancel the surgery. The only positive thing was the nurses. They were wonderful!

I underwent cataract surgery recently, Dr. Bucci reassured me that everything was going to be okay…read more I was really concerned about surgery to my eyes but he told me he was going to take care of me. Not just him but the entire staff took care of me, put my mind at ease. I'm still in AWE. I'm a strong believer in GOD and I believe that Dr.Bucci and his staff are God sends. I see things that I never thought possible, I will NEVER forget what they did for me. Thank You so much, all of you!

I was scheduled for cataract surgery with a multifocal implant today. I was talked in to the unsell…read moreof full laser surgery and the premium implant and paid over $6k out of pocket. I was prepped for surgery and about to enter the ER when they asked about one of my medications and when was the last time I took it. It is a once-a-week dose and I last took it 6 days ago. They then tell me that I had to be off of it for 7 days and the anesthesiologist will not budge on it. I told them it would have been nice if they mentioned that in my pre-surgical instructions or even when they called me yesterday, especially since my doctor had sent over my pre-surgical exam and medication list on 1/2. Not only, did they mess up on that, they couldn't reschedule within the 30 days the pre-op exam was good for, so that would mean taking more time off work to get another pre-op physical, in addition to the 2 days i would need to take off work for the procedure and follow up. At this point, I told them to just cancel the entire thing and refund my money. If they can't get something as simple as pre-op instructions right, I don't want them messing with my vision. I would give 0 stars if it was an option.

Absolutely love Dr Lutz. Very thorough and knowledgeable. 10 stars for him. However, my vision exam…read morewas preformed by Karen. I found her to be very rude and condescending. Sadly, she is not a great asset to your team.

If anyone on NEPA needs eye care, do NOT go to Eye Care Specialists in Kingston! The absolutely…read moreworst experience I've EVER had in 50 years of wearing glasses. They are an assembly line. You wait forever to be seen and then you're rushed through the exam with very little Dr/patient interaction other than "better 1, better 2?" I have absolutely NO confidence the prescription I was given is accurate. They don't address any concerns or possible solutions I have with the scarring issues I have on my right eye. I've made another eye exam appointment with another provider which I hope will have a more positive outcome.

first and last time for me...i think younger people need to take a class on how to treat senior…read morecitizens..the young girl who took my prescription made me feel uncomfortable and unwanted. Thanks for nothing!! ..

Nice doctor and secretary. Good selection of glasses and a nice environment what more can you ask…read morefor in an optometry office.

Great eye doctor. The facility is super clean and the staff is very nice. I really feel I get the…read morebest eye exam feom them.

From the owner: Specialized eye care for you When it comes to your eye health and vision, you deserve to work with…read morea team that will take the time to make sure all of your eye needs are met and questions are answered. When you visit our office, you will receive a thorough eye examination using the latest up-to-date technology. eye check eye care Glaucoma diagnosis, treatment and management Macular degeneration, dry eye and many other ocular conditions Cataract evaluation Diabetic exams Pediatric exams, InfantSEE program Optical coherence tomography iWellness scans Visual field testing Diagnose and treat most eye diseases and conditions Low vision Emergency appointments available Our in-house eye care services: We provide professional care for patients from birth to 100+.

Dr Barna is second to none when it comes to being an expert in eye care. He is super nice,…read moreprofessional, and communicates complex subjects in ways that are easy to understand. I've been going to him for many years and I've NEVER had a bad experience with him or any of his staff. As far as the insurance issue posted by the other reviewer, the fault belongs with Mike S for HIS poor communication. If you've ever been to ANY doctor, you know they all require ID and health insurance cards before allowing you to see any doctor. If the insurance is not accepted at the time of check-in THEY TELL YOU THAT; If you then choose to keep the appointment, of course you'll get billed. That's how this world works--and this is NOT the doctor's fault.

Poor quality eye exam. Didn't take my insurance but didn't say anything until after the exam. Poor…read morecommunication

New Era Eye Care in Shavertown PA provided Exceptional…read moreCare. Covid Precautions carefully followed. Glad I chose this Office. The staff were all professional and helpful. Their combined experience from Insurance verification and explanation to choice of frames with the help of Katie was grezt. Dr O'Donnel gave a very complete and comprehensive eye exam. They provided me with educational handouts for eye care. Highly Recommend

Bait and switch. Will not give COMPLETE prescription information without an extra fee. Be prepared.read more