The space is small, but by far my favorite for urgent care. They're efficient but don't make you…read morefeel like a number. I'm so glad I went here.

I wish I read the reviews on here instead of Google before coming to this place…read more.. If i could give this place negative stars I would. AVOID THIS URGENT CARE AT ALL COSTS - Completely Unprofessional and Negligent!! I've never written a negative review before, but my experience with this urgent care was so unacceptable that I feel obligated to share it. I visited on February 5th for vertigo and was met with a series of issues that reflect gross mismanagement and disregard for patient care. 1. Two-Hour Wait in a Room With No Explanation After being taken into a room, I sat for two full hours without any communication from staff. No updates, no nurse, no doctor--just left sitting there. That alone would have warranted concern, but unfortunately, it only got worse. 2. Wrong Blood Test Results As someone on an immunosuppressant, my white blood cell and vitamin D levels are always low--this is well-documented. The results they gave me were completely normal, which immediately raised red flags. I followed up with my neurologist the next day and had my labs redone. Sure enough, the new results matched my usual levels--not the ones provided by this urgent care. This suggests either a mix-up or a serious error in reporting results. 3. Prescription Nightmare I was prescribed Zofran for vertigo I have been having for days and was told it would be ready within an hour. The pharmacy never received the order. I had to call multiple times over FOUR DAYS (Wednesday through Saturday), and each time I was told it would be sent over. I finally got my medication five minutes before the pharmacy closed on Saturday. Absolutely unacceptable for something that should have been done the same day and was left dealing with my symptoms without medication. 4. Unauthorized and Mysterious Billing Then, on May 22nd (over 3 months later) I was suddenly charged $164 from my bank account without any prior notice or explanation. When I called, I was rudely told, "Well, that would be your deductible..." My deductible for urgent care is $50, not $164. And even if there was an issue, why wasn't I billed at the time of service instead of nearly four months later? I called to dispute the charge and was told someone would call me back. No one ever did. At this point, I've involved my lawyer because this kind of billing practice is highly questionable, if not illegal. This urgent care failed on every single level. Communication, accuracy of medical testing, timely delivery of care, and responsible billing. I should have written this review after the prescription fiasco, but the billing issue was the final straw. If you value your health, your time, and your money, go elsewhere. This clinic has demonstrated a complete inability (or unwillingness) to provide even basic patient care. They do not do their jobs, and I do not trust them, and definitely will never step foot in this place again.

I got seen right away, the providers are knowledgeable, and they called the next day to check on…read moreme. Great service.

They turned me away even though i had an appointment online. The lady in the office loudly…read moreannounced that they weren't taking anymore patients and wouldn't hear it when i tried to explain that i was directed to go there and scheduled an appointment by one of the virtual doctors. Im not usually one to complain but that's terrible service.

made an appointment online for a time alot then was contacted to pre register. I show up to my…read moreappointment. there's no appointment in office for me. so when I start explaining the situation the woman at counter kept over talking me and cutting me off. she said I would have to wait so I did. an hour went by and I asked about how much longer. she said you left. I never left the building she points to where she stated. I looked over there for you and you weren't there. I was sitting in the exact seat she pointed too. when she took all my information the first visit to the window. she was "registering me". when I revisited the window she claimed I was never registered and now would have to wait another hour to two hours . this is absolutely ridiculous. once again I am trying to talk and explain and she continues to cut me off and speak over me not listening to any information I was providing. she is rude and has no "bed side manner". for clients who are coming in sick. if you don't want to do your job correctly please hire another person who wants to do their job properly. and who is listening and caring to your clients coming in to seek help.

So kind quick. Stay is great Never a bad experience Dr…read moreNirse nice. Dr Alberst soki d . They alm are

Absolutely terrible. I don't recommend.. if you want to wait an hour+ just for a checkup this is…read morethe place for you! (Even with no on in the waiting room) Staff is so rude and make this place terrible..

The front desk lady was not nice, snotty and had an attitude with the man and his little boy in…read morefront of us. If you're going to work in healthcare, you should actually care about the health of your patients coming in, rather than acting like they are inconveniencing you. Also very ugly sweatshirt.

I have no idea what the level of care is. Needed medical help, came to this location. Online and…read moreposted sign on the window say they open at 9 AM. 9:15 in the morning doors are locked, no one will answer a phone, and it's pitch black inside. There is no notice, there's no alert, there's no message about being closed or possibly opening later. I'm so very happy I made the 25 minute drive from Springbrook Township.

I was in and out in 28 minutes. My nurse nina was very knowledgable and efficient. I will…read moredefinitely be going back.

been here multiple times. takes almost a month just to get a dr note for work they say it's ready…read morethe same day but i get there they either say it's not ready or the dr didn't sign it or the best part is they don't know what your talking about very unprofessional if i could give this place a half a star i would i would not recommend goin to geisinger urgent care.

Our family has been under the care of Dr Manja for at least 15 years. Dr. Manja has the distinction…read moreof having extensive experience and attentiveness in both urgent care, and as our Primary Care Physician. He always treats our concerns seriously and brings resolution. The PAs are very adept and experienced in caring for each patient with skill and knowledge. The most comforting aspect is their determining what follow-up care is needed, even for some serious conditions that our family and friends have experienced. The office is impeccably clean and beautifully decorated for a peaceful feel. The staff is efficient and attentive, giving confidence that our concerns will be answered and attended to in a timely manner.

Doctor gave me a 5 minute diagnosis and left! Really? Cold! When I got home 4 days later, my doctor…read moreasked why I wasn't given an intravenous if I was severely dehydrated? Plus I was positive for COVID. This place is a joke!

I have been going to Dr. Brotzman for years and absolutely love him. Being our family doctor, he…read moreknows our medical history, as well as our personal history and he really helps out to understand situations as well as treat medical issues. I would recommend him to any one looking for a new family doctor!

Our whole family (currently ages 6 through 99) has been going to Dr. Brotzman and Dr. DePaolo since…read morethey opened and our old doc retired. We get prompt appointments, hands-on and unhurried appointments, and we really feel like they truly know us. They are on call 24/7/365 and respond promptly as well. I'm so glad that docs like this exist and I don't have to be just another number at an urgent care place. Would recommend Slate Belt Family Practice to anyone. Lastly, they are just absolutely fabulous with children!

I spent 6 days in the PCU so I cannot speak for the rest of the hospital, but my care was superb!…read more The staff of nurses, aides, doctors, PA's were far above where I have ever seen/been before. The nurses, aides and even the housekeeping person were so caring, compassionate, above and beyond. The entire unit functioned like a well-oiled machine. They functioned as a team, everyone got along, treated each other and me as "family". Though I of course was anxious to go home, I actually miss seeing them all. Bravo LVHN - Pocono, PCU !!!

My uncle passed away at the East Stroudsburg campus on Saturday and I was never notified . I didn't…read morefind out until Monday and it was not from the hospital. I am his noted next of kin on his chart. This has been very upsetting to me and my family members and completely unacceptable.

Short wait time. Dr. O'Connor & the medical assistant were friendly and professional. The front…read moredesk staff, however could use improvement. Coming from a background of medical office administration, I would retrain this staff in customer service. They need to be more welcoming, and forthcoming & proactive with assistance. As is, you feel like you're bothering them.

The staff here are so friendly and never feel like I have to wait long. The doctors are all very…read morefriendly and thorough.