I'm not from the area and got me in the same day when my dog wasn't able to hold down anything. Dr Kathryn was knowledgeable and quick. She listened to all my details and didn't make me feel crazy. The vet techs and other staff were also very kind and considerate with my dog who's a drama queen with pokes. Cost was to be expected for an "urgent care visit" where I told them i don't care just do whatever needs to be done read more

5***** I would not go anywhere else...and do ask to see Dr. Nicole Zuniga...she is VERY thorough...we brought our 3 year old kitty there for a medical examination do to a litter box issue. They performed blood work, urinalysis and recommended things to try to get Miguel using the liter box again. She was VERY thorough and we appreciate the contact with us after our visit and a lengthly email after they got the test results. Very impressed with the care we received at Comal Pet Hospital. read more

They are always lovely. Needed a new vet when moving from corpus. Oh And The app is great for requesting the monthly pill. read more

I recently lost a pet, I was so upset but I love the way they handed the situation. They let me sit there and cry and give me time before they took her to get cremated. Everyone was so sweet and caring, I was sobbing and the lady brought me tissues and told me I was okay to just sit there. After I got her back a week later, they sent me a card in the mail, it was explaining even tho it hurts to lose a pet they crossed the rainbow bridge. Everyone signed the card that works there as well. Even tho it was a loss of my rango girl, they made me feel safe and I knew she was in good hands. read more

Comal Pet Hospital & Resort - Veterinarians Near Me - New Braunfels, Texas

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I think it's 'dead wrong' to charge $40 for one dog nail trim !! Oh we charge by how much pet weighs- HUH? Nails are nails. What a complete rip off. read more

The staff and doctors here are above and beyond when it comes to their friendliness to both the pets and their owners. The veterinarians are knowledgeable, however in our experience, there were a couple of unnecessary tests and charges. One other complaint is that after driving 30 miles to get a stitch removed and preparing our little dog with the prescribed pain killers, we were told that the stitch would eventually come out on its own, so our time and trip was in unnecessary. Everyone here is good and professional but I suggest that if you choose this establishment, just ask many questions. read more

Comal Pet Hospital & Resort - Our little boy Mikey - Veterinarians Near Me - New Braunfels, Texas

DO NOT SIGN UP FOR THE WELLNESS PLAN UNLESS YOU HAVE AN ACTUAL CONTRACT IN HAND THAT OUTLINES THE FULL UNDERSTANDING OF THE POLICY. The Vet that saw our fur babies did an excellent job! I do not know her name, but she is a Retired Army Veterinarian and I would have loved to have kept her as our regular Vet for our dogs. She gets FIVE STARS in my book. HOWEVER, my low rating goes towards the administrative staff and their lack of communication skills and the hospitals failure of proper documentation of their Wellness Plan. My issue dates back over A YEAR AGO. We took our dogs to this clinic for the first time in April 2019 where we were talked into this Wellness Plan verbally. We were not told of any penalties if we were to cancel, as a matter of fact we were not even given any contract or terms and conditions of any kind outlining the Wellness Plan, only that it would save us some money. Unfortunately, a month later we had to relocate to another city. I called Comal Pet Hospital to inform them that we needed to get a copy of our pets shot records and to please email them to us (which they did). The person on the phone said that we had an outstanding payment for the Wellness Plan and I told her that we would like to cancel. She then tells me that it's a 12 month contract and if I chose to cancel I would have to pay the remaining of the 12 months. However, she said that we will still receive our dogs monthly heart worm medication if we continue with the monthly payment. Considering the cost, I decided to continue with the plan. I provided her with our current credit card information, forwarding address and I thought that was the end of that. About 3 months later in late Aug 2019, they stated they attempted to call us once and texted us once because for some reason the credit card declined. Keep in mind during this time...I NEVER received any heart worm medication. Unfortunately, nor did we receive any of their 2 attempts to reach us for payment. Now let's jump to April 2020, during a time where the world has gone to shit. By mail, I receive a collection notice from American Profit Recovery stating that we owed Comal Pet Hospital $658.48. And we also received a post card from Comal Pet Hospital giving us a friendly reminder that our dogs are due for their annual check up. Seriously, the irony. So, I emailed the hospital and requested a debt validation letter or contract showing us that we owe this money. They responded immediately and provided that we owe money for the discounts used (or services rendered). I felt that was reasonable and I forwarded payment. However, not even a week later they sent an invoice via email that in order to cancel the Wellness Plan, we owe another $329.24!! First of all, why wasn't an email notification used to begin with in the first place instead of ONE phone call and ONE text message in all of the 12 months?? But instead they waste their time with a threat of a collection agency? If we have a bill and it's CLEARLY EXPLAINED, we have no issues paying it. However, I am not even going to push the fact that there have been payments made and nothing clearly seems to be accounted for that. But now, they want us to pay for a cancellation fee for a 12 month Wellness Plan that is clearly over?? Again, I emailed them wanting an explanation 8 days ago and again 2 days ago. Still no response. I personally refuse to make this payment until someone explains to me in writing why we owe that. read more

I will NEVER recommend this vet to ANYONE. Unfortunately our incident happened a few years ago but I think this is still very important to make known, and it's something my family and I will have to live with forever. BUT one of our neighbors recently experienced the SAME thing when wanting to put their pet down as well! At the time we had a 3 year old lab who became deathly ill, we assumed it was parvo but the test came back negative and they couldn't tell us what it was. She had blood in her stool and throw up, stopped eating and drinking, and was making the most agonizing noise from her pain I have never heard from a dog that filled up our house and I NEVER want to hear that noise again. My family came to the conclusion it was from a rawhide bone that had splintered inside her, unfortunately we never found the real cause. We originally went to have her put down because we just couldn't stand seeing her in horrible pain and blood constantly in her stool. The dr did NOT want to put her down and talked my vulnerable family into spending over $600 on medication that should help it pass 'in a few days'. She didn't even last 3 days and ended up dying in front of our eyes in the most traumatic and painful way. So we were stuck with all this useless medication. We called the dr to inform them and complain about their decision, a few days later they had the audacity to send us a 'sorry for your loss' card as if they weren't the one's responsible for our dog living way past what we wanted her too! The fact our incident happened a few years ago our neighbor recently went through this same thing is absolutely insane. These vets should be ashamed of themselves for being greedy and money hungry from families that are already suffering. read more

Needed medication refills for my pup and am relatively new to town so I've only been once. I set up an appointment through the website, which was super hassle free and user friendly! About mid day I got a call from Sydney (amazingly helpful and kind!) to say that I didn't need a whole visit and that she would get the prescription ready for pick up asap. Answered my questions, super professional and helpful. Couldn't ask for better service. Thanks for making my day 100% easier. read more

STAY AWAY !!! HORRIBLE !!! If I could, I would give them a NEGATIVE 10!!! They RUINED my dog for ALL FUTURE VET VISITS! When I took my dog to this vet hospital, the person getting his weight did not wait for me to pick him up and place him on the weigh table as I asked. Instead, she yanked his leash to pull him up and one of his paws was cut between the table and floor. When the vet came in the exam room, she immediately noticed his paw was bleeding. I told her what happened, she had NO COMMENT!!! Didn't seem to care and gave no apology. The paw got infected and they made ME PAY for the visit & med for what their staff did to him. At another visit, he had to be muzzled. WHAT?!?!?! He NEVER had to be muzzled before, EVER!!! He is very sweet; loves people, dogs and cats. I don't know what they did to him in the back but he was obviously traumatized due to the need to be muzzled and restrained for even a simple exam now. On a visit for an ear infection, (first one he ever had in his 7 year life), when the tech came back in to tell me what the bacterial infection was, she called it "Tuminy". When I asked her what that was, she stuck her face in mine and practically spit in my face, on the verge of yelling "TOO MANY TO COUNT" then turned around and stomped out of the room. Made me feel like the worst pet owner EVER. That was our LAST VISIT to Comal Pet Hospital. This is not even to mention the fact when you walk in, rarely is there a receptionist at check-in. Eventually, someone would come rushing up, all the while making me feel as if I interupted her. RUDE. I know Comal Pet Hospital was a great vet clinic in the past; since the 70's and probably prior. But when the man who owned it retired and then when they remodeled and expanded, it was never the same. Went downhill since then. read more

Dr. McBride was amazing. Truly pleasant to work with and a natural joy for animals. This is a great location and with the new building everything was very comfortable has great flow. Thank you Comal Pet Hospital for taking care of my little babies They're very dependable and 100% trustworthy. Looking forward to many years of working with them! read more

Comal Pet Hospital & Resort - Parking is very easy and I love the new building! - Veterinarians Near Me - New Braunfels, Texas

Took 5 days for a Dr to return my call about refilling a prescription. My dog was poisoned as a pup. He has chronic diarrhea. He needs pills for his stool. Blood work came back ok. She wanted me to try this $110 dog food for a few months I did. Didn't work, I knew it because I've tried before. She will only give him a two weeks supply of medication. My vet would give me ) refills for the year. She wants to do more tests. I asked what would the outcome be if the tests say he has inflammation. He would be on anti diarrhea pills. Exactly! He has inflammation, give him his damn pills! I can't believe she would hold my dogs well being hostage for unnecessary tests when we already know he has inflammation and his books work came back good. read more

Thanks to the diagnostic sleuthing of Dr. Lang and the surgical prowess of Dr. Gibson, Telly made a full recovery. read more

Comal Pet Hospital & Resort - Telly Monster minus an angry spleen - Veterinarians Near Me - New Braunfels, Texas

We had been looking for a vet for a while that we liked. Having worked for a vets office, I knew what we were looking for and what to watch out for. Thankfully, we found everything you could hope for in a vet with Dr. Kassandra Pena. She was incredibly thorough, going over every possibility. She was upfront about costs and even recommended other places to get meds for cheaper. My pup had bloodwork done and Dr. Kassandra called me, after hours, to go over every line of the labwork. She explained in detail what the results meant and asked if I had any questions. She sat on the phone with me, after she worked a full shift, and talked over the plan for my little girl. This was on a Friday night. Saturday morning, I received an email, summarizing our phone call. She was so kind and really interested in my dog. She made me feel like this was not just another dollar sign in her care, but a family member. She is open to discussion about care and really listens to your concerns. I could not recommend her more!!! read more

Was quoted $60 for shots and deworming over the phone. I arrived and opted for a heart worm test and the 6 month heart worm shot, which I was quoted $110 for the two. I then received a bill for $250. They failed to tell me that the exam was $60 and everything else was extra. Absolute scam! They will also refuse to work with you. I am a college student and do not have this money! Stay away!! Also, it's pretty obvious that they have manufactured reviews here. Vets were nice, administration and organization was trash. read more

Comal Pet Hospital & Resort - Veterinarians Near Me - New Braunfels, Texas

Honestly,couldn't of had a better experience, we called that night before and left a message,called me in the morning and was able to fit me in,on a Saturday!! The staff were so so nice a friendly and each of them greeted my baby. We got in quickly, the outstanding bedside manner continued and tons of compliments on our cute baby boy...overly nice and understanding that he has separation anxiety and needs to be close to mom. I highly recommend and will be absolutely coming back!! The office is also impressive with the renovation they did and offer you water or coffee!! read more

Comal Pet Hospital & Resort - Dexter Morgan! - Veterinarians Near Me - New Braunfels, Texas

They take fantastic care of my pups Benson and Butters. Are they a little more expensive then other places possibly but what matters to me is the quality of care they receive and they receive the best at Comal Pet Hospital. Also my pups stay at their pet resort which is connected to the hospital so I know if we ever travel anywhere my pups have everything they need in one spot. We also receive report cards with pictures showing us that our fur babies are safe which is extremely important in my opinion. Especially with Butters as she needs special attention due to her paws being damaged prior to us adopting her. It definitely allows us to relax knowing the amazing care they are being given from both facilities. Plus I know my pups love it there because all I have to do is mention daycare and they are darn near on the car ready to go! I can thank both sides of the facility enough for taking care of Benson and Butters! read more

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The whole staff & Dr McBride are the best. They truly care about animals and their owners they explain the procedures and cost in details and take their time without rushing thru everything. I absolutely love them. My Rottweiler had knee surgery last year & and fell sick just the other day. I took him in and he had to stay for 2 days. He is my support dog and I'm very stressed without him so much so that I couldn't leave him the first day. So I stayed and they let me go back with him as much as I wanted!!! My boy loves the staff & especially Morgan. I am so thankful to have such great people taking care of my boy. God bless all of you read more

Comal Pet Hospital & Resort - My name is Chuco. I love Comal Vet Hospital - Veterinarians Near Me - New Braunfels, Texas

Super nice people who really care about your pet. We use them for all our vet needs. Doesn't matter if it's an allergy, skin disease, or just general care they are awesome. read more

Comal Pet Hospital & Resort - Veterinarians Near Me - New Braunfels, Texas

We move here two years ago. We had on our list to find a home, dentist, doctor(s) and vet. It took us longer to find a vet than to find doctors for us. We have been taking Lizzie (our Springer Spaniel) to these folk for the last, almost, one year. We have nothing but praise for Comal Co. They know our dog's name, treat us with civility and I never feel like we are just another income stream. Doctors and staff are all friendly and caring. We do not give 5 stars lightly. Amanda and Skip, proud "parents" of Lizzie. read more

I'm in New Braunfels staying with a friend and my 14 year old dachshund was in severe pain. We had trouble finding a vet that would even see him since he wasn't a patient and due to the Corona Virus saga. We finally found this place, but by the time we did his back legs had become paralyzed. I knew he probably needed to be put down, but I didn't think I could make that decision. The practice manager Veronica was so kind and empathetic, and she and Dr. Kathryn Gibson explained everything so clearly as far as our options. The kindness and care with which they handled my dog was amazing, and they made an awful experience bearable for me! read more

Having traveled extensively throughout the world, we have had our fair share of horrible, mediocre and great vets. Dr. McBride truly belongs in the "great vet" category! His main concern is always for the pet and he has never recommended surgical solutions when other options are available. Just because we share the same last name, rest assured we are not related and this review is 100% accurate. He has cared for our 5 dogs and one cat since we moved back to the U.S. We feel blessed that we wandered into such a great clinic and wouldn't consider changing unless Dr. McBride moves elsewhere. Truly an amazing doctor and worth his weight in gold! read more

we cannot thank Marcus enough for going over and beyond helping us find our daughters dog Alice, he followed her and did not let her out of his sight until he was able to finally catch her this young man deserves such a huge recognition and the biggest thank you from our family The Sifuentes will always be greatful and may god bless you abundantly young man read more

Unfortunately after a 5 day stay when picking up my small Yorkie who I dropped off with a leash and a harness. I was instructed to stay in car due to Covid. Which I totally understand... But the negative of his visit with this establishment is the fact a young kid DID NOT attach his leash to his harness. So when the young girl opened the door, not realizing the other person didn't attach the leash he proceeded to walk/ then a little run towards the highway and discount tire!!!! You would think THREE people that work there would have helped... Nope- I had to get out of my car and chase him and lunge for him, and of course falling to do so... I called as soon as I was semi calm from chasing my small yorkie- and the term "he forgot or he didn't remember" was used... how do you do something like that! That's your job!!!! So dissatisfied with this service.... I WILL NOT BE GOING BACK DUE TO LACK OF AWARENESS AND CARING. And will make sure to spread the word. WHAT A WASTE OF MONEY read more

Took care of my pup the day after Christmas when I was visiting Austin from out of town. Very friendly and thorough staff. Would continue to do business if I lived closer! Thanks for taking care of my little guy! read more

Stay AWAY. This place is ran by complete incompetence. I have had one problem after another. From the get go it was chaos, incorrect appointment times (being changed), the first Vet was explaining to me why not to neuter my dog while the dog was jumping his leg, the second visit they did not have the correct information on his vaccinations and tried to redo the complete puppy vacs, the second visit they did not have the required (purpose of my visit) flu shot which I was told they would call me when it got in and never did, after 3 weeks I called them and had to basically explain my way out of why I should not be charged to pay for another visit. Then I am told his bloodwork came back concerning but not concerning whatever that means. Then I give the spa a shot, BAD mistake, this is where the real incompetence begins, I was charged for a bath they supposedly could not complete because my 7month old Bulldog puppy somehow over powered the tech, she was able to squeeze his glands but not clean the ears or trim the nails..really, you can squeeze his anal glands, but couldn't cut his nails. When I see his ears are still dirty and nails have not been trimmed, I am told by the tech that my husband and son are lying to me when I asked if the tech gave them a reason why this had not been done. NO she did not do her job, charged me for it, and then says my husband and son are lying about what she said to them. never again...might be close to home, but sometimes you have to go further to feel good about your choices. this place is horrible. BEWARE. read more

Dr. Gibson is a great, caring veterinarian. She cared for my senior cat Oliver. We recently had to make the decision to put him down, due to cancer. I was on vacation and Dr. Gibson made me realize that prolonging his life so I could be there to say good bye was not helping him but causing him more pain and suffering that I didn't want for him. Making that decision was one of the most difficult decision I've had to make.... I loved Oliver for 14 years and he had great life... read more

Horrible experience on Spa side. They have an employee that tried to blame me for my dog's anxiety when getting his nails trimmed. I couldn't I was being blamed for my dog's nervousness. Will never go to this place again! read more

I deleted my review of July 17, 2013 because I only gave 3 stars and I wanted to give this clinic another chance since it is so conveniently located. I had a bad experience where I asked for a specific treatment to be done a specific way (due to experience with the same kind of thing in the past with this dog) and they wouldn't do it. It ended up causing 4 ulcers on my dog which they treated at my expense. I just thought they should have listened in the first place and then not charged me to fix their mistake in the second place. Afterwards, they ended up having to do the treatment the way I had originally requested and it worked just great like it had in the past. June 5, 2014: Since last year, I have continued to use this veterinarian I couldn't be happier with them. They listen to me now and they spend the time to thoroughly explain prices and options for my two older dogs. This winter, I put the dogs on the Gold Health Plan which is going to more than pay for itself. I looked at the annual price and added up everything that I was sure they would have to have and the Gold Plan came out saving me a little bit which meant anything else I had done on the plan would save me even more. The plan covers several things, but it also covers unlimited drop off visits. I've had to drop off one of my dogs twice so that saved me an additional $91.00. read more

We brought our dog right after he had gotten bit by a snake and they treated him immediately, they took such great care of him and he's doing so much better now! Everyone there was so kind and the place was very spacious and new! read more

The staff and doctors at Comal Animal Clinic are so caring during visits and boarding as well as helpful with suggestions to make our kitty, Duchess, have a calm experience. Extra thanks to people like Sharlene who really takes extra care for our pet. read more

This was our Second Visit at CPH. I brought my little pup in who is a parvovirus survivor-it wiped out the litter except for two. Since she's been home she's had diarrhea and it had me so worried. Took her in and Dr.Gibson had a look at her and tested her. Negative!*Relief! She was very nice and made me feel at ease. Looking forward to having my fur babies permanent patients. read more

We love Comal Pet Hospital! The staff members and Dr. McBride truly seem to care for your pet and explain everything honestly and thoroughly. After EVERY appointment, no matter what the appointment was for they call you to check on your pet to make sure they are doing ok. I will say they are pricer for their services then we have ever had to pay here in town and also coming from California but the customer service and treatment your pet gets is well worth it. read more

This would have been nice to have this customer response prior to this review, as of 8/10/21 still no contact. Don't be blinded. I'm begging not to trust this business if you are from out of town! read more

I Loved the Comal Veterinarians. I had my dog doing very well with Dr. McBride, but hes no longer there, and If anyone can tell me where he is, I'd be very appreciative! My Shihtzu just loved him. Now I have another shihtzu, really want to know where he went! Please! read more

Hands down the best vet I've had for my dogs. They take so much personal attention to your pet and take the time to get to know them. Dr. McBride is so efficient and friendly. The staff a read more

The veterinarian was very knowledgeable and answered all my questions. I also like that he was very honest and wasn't forcing me to buy products like most places you go to. His staff was very friendly and got us in the same day! So glad I found this place. read more

Last Thursday our little dog died unexpectedly of a heart attack. I rushed her to comal after calling at almost closing time. She collapsed at around 5pm. We arrived around 5:15. They immediately brought us to the back, Dr McBride let us know she was gone. He has seen both of my dogs for a while now and has been great with our dogs. But Thursday his compassion really meant a lot to us. Even though it was close to closing time we never felt rushed in any way, he let us know we could stay as long as we wanted to decide what we needed to do with our doggie. Leave her there or take her home were our options. We brought her home. If you need a vet don't hesitate to make Comal your vet, you won't be sorry read more

I can't say enough good things about this place! Dr. McBride and Dr. Gibson are both wonderful. They truly care about the animals and their families. We have an old boxer with bumps and seizures. They take such great care of him, and they don't kill our finances in the process. I'd sell a kidney for my baby if I had to, but I don't because they offer wonderful care and options for my Thor. Our two kitties love them as well. Rowdy hates her carrier and the vet, but they're able to get her right in and out without issue. Even we can't do that! I had a few issues with deliveries from the online pharmacy and they went so far as to go pick up a bottle of Thor's seizure meds from another local clinic - at the end of the day on a Friday. They've offered to store his medication on site for me due to the constant issues with our mail carrier. I love, love, love this place and am so happy with the care that all of our critters get! read more

Comal Pet Hospital & Resort - Thor loves Comal Pet Hospital! They keep him young and healthy! - Veterinarians Near Me - New Braunfels, Texas

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I could not be more impressed. My 6 month old dummydoodle ate the end of a plug while I was at work and as a new dog owner I was completely freaking out. When I first went in Dr. McBride was so amazing making sure any questions I had were answered and left me with his card and let me know if I ever had any worries or questions when the office was closed to just email him. Fast forward to today's freak out, I remembered his card and emailed him and got a response almost immediately! He calmed me down in just one email and has been nothing but amazing every time me and phoebe (dummydoodles real name) come in! Seriously you are in the best hands taking your fur babies to Dr. McBride! Worth every penny and any drive! read more