Been going here for a month now. The staff have all seemed relatively friendly, the front desk…read morestaff can sometimes feel off putting, but it's just a vibes thing. The gym is still relatively busy even at 11-2pm, you may have to wait a few minutes for a machine but there's no line type of busy. Once 5pm hits though, there will be a few lines for popular machines like the cables and benches. The machines are fine for a commercial gym, they're not in top condition but they work. I haven't tried any of their other amenities but the bathroom/lockers seem clean whenever I go in.

I am use to people sitting on their phones and monopolizing machines. The crested cockatoo in this…read morepic takes the take. Was comfortable sitting on the machine for 15 plus minutes while reading a book! If you are serious about working out. Join a gymn that bans such selfish behavior

The gym is super clean and has great equipment. Sam is also a great manager I had an issue and he…read morehelped me with it extremely fast, the place is great

Wow! I should have read the reviews first about this place, but the reviews make sense. If I could…read moregive a zero I would. I joined City Sports Club on Brokaw because I was genuinely excited to get back into shape. Unfortunately, what should have been a positive experience quickly became frustrating, discouraging, and emotionally exhausting, thanks to Sam, Richard and Mari. From the beginning, nearly every interaction felt like a sales pitch. I signed up for a gym membership, the Pilates add-on, and personal training because I wanted professional guidance and support. During my training consultation, Richard, the Director of Training, promised nutritional guidance, including calories and macros, a workout plan for the days I was not meeting with a trainer, measurements, and an assessment. When I arrived for my first training appointment, Richard appeared unaware of why I was there. My trainer then asked me many of the same questions I had already discussed with him, which made it seem like there had been little communication. The workout lasted approximately 25 minutes, which had not been explained when I signed up. When I asked about the nutrition and workout plans I had been promised, I was told that the trainer did not know me or my form well enough to provide them and that I should do any exercises I already knew. This was incredibly discouraging because I had specifically signed up for personal training because I needed guidance. I left feeling deflated and devalued as a member. When I raised my concerns, I received conflicting explanations, little accountability, and repeated promises that someone would follow up. I had to explain the same emotional experience to multiple employees (a total of 5 times), yet calls were repeatedly not returned. The most disappointing response came when I was told that they "usually do not issue refunds because of an experience." This was not simply a change of mind. I joined with every intention of using the gym, but the services and guidance used to sell me personal training were not provided as represented. After the poor communication, unfulfilled promises, and dismissive handling of my concerns, I no longer felt comfortable returning. The only person who made me feel genuinely heard was Rod. He listened, apologized, and showed empathy when no one else had. I truly appreciated his kindness. I joined because I was motivated and excited to prioritize my health. Instead, I spent my first two weeks dealing with sales pitches, contradictory information, poor communication, unfulfilled promises, and repeatedly chasing people for answers. I am still waiting for a resolution and the full refund I requested. I am posting this in hopes of a resolution, as it seems every attempt I have already made comes with repeated excuses and promises of follow-ups that never occur. I am the one who has to do the follow-up. I am not asking for special treatment. I am asking City Sports Club to acknowledge how poorly this situation was handled, honor the full refund I requested, and allow me to move forward without continuing to chase employees for answers.

Shout to Jack super kind he help me with the phone situation very kind! Thank you very muchread more

It was a big surprise today when I finally saw a clean bathroom . Thank you so much to the Janitor…read moreGraciela!!!! This place really needed attention. I love this club location and that is very spacious but I came here many times before and I thought it was closing down because it was just nasty. Today I saw this very nice person cleaning, and I had to say thanks to her and to management that finally did what they should have done long time ago, have someone dedicated to keep the space nice and clean. I wish I can give you guys 5 starts but there are so many machines that don't work, so when trying to pick an elliptical it's like you are playing russian roulette and you don't know if it will work until you are already trying to use it. Please pay attention to the equipment!!!

Let's clear the air first, it's Lagree, not Pilates. From the very first slow, controlled workout,…read moreI was hooked. I've tried plenty of different workouts over the years, and this one is truly my jam. I've been coming to this studio since it was formerly known as SMUV. It's under the same owner, just rebranded as LFBA, and the quality has only continued to impress me. The studio has 10 reformers and an amazing team of instructors who consistently deliver challenging, effective classes. Spots fill up fast, so be sure to book early to secure your place. I can't say enough good things about this studio.

Fantastic class! Bernadette brought great energy, had an amazing playlist, and gave thoughtful…read morehands-on coaching throughout class. She noticed when I was struggling during lunges and quickly helped me adjust so I could maintain my form. I really appreciated how attentive and encouraging she was. The Sweat & Sip afterward was a fun bonus too!

I can't say enough good things about Hyperstrength! I joined about three months ago with no…read moreweightlifting experience and was pretty intimidated by the idea of a gym. But from day one, the community has been so friendly and encouraging. Everyone, from the coaches to the members, has made me feel welcome. Coach Nicole is an absolute standout--her coaching has been incredible and she's a huge part of why I'm loving this so much. I've been feeling so much better both physically and mentally. If you're looking for a supportive, positive gym environment, this is it.

Justin was the instructor for the beginner Hyrox that I attended and he was accommodating and…read moremotivating for a beginner like me. I used to do a lot of strength training and today's class is my first time to do something as intense like this. He gave tips and advises and demo movement / machine use when I asked and he explained them very well. I will definitely be back. I love how the gym is complete with equipment too.

Facility is overall 5/5 excellent for a large and super spacious unique style modern family gym…read more Plenty of land for parking outside. Huge piece of land. Swimming pools were mostly heated/warm/grand/much larger in size than expected. Indoors and outdoors looked great. I'm impressed with this company/gym brand. They take pride in what they do here. Yes, it's not cheap for monthly membership, but there's good value here. Two story building. Membership representative is helpful and resourceful. You can find all kinds of classes and exercise activities upstairs. Loved the cycling/spinning room with large screen too. Amazing place. For an extra $50 per month on top of membership fees, the Recovery area looks most attractive/my favorite. Cryolounge, compression therapy, float therapy, red light therapy, cold therapy, and more! Perfect sauna inside and all the machines are high tech/new/clean/well managed. Not bad for not having to drive elsewhere for recovery services. Women's locker room toilets need better cleaning/managing. It was a mess inside during morning hours. Overall, locker room looks fantastic and very functional. Kids area is separate. So far so good. Great impression, other than the high fees/costs and 30 days advance membership cancellation notice may keep people wondering. They only accept month to month payments. Great place not far from foods/restaurants/walkable. Looks like a fun place to workout.

There are far too many managers at this place, and unfortunately, they don't seem to communicate…read morewith each other. One employee tells you one thing, another tells you something completely different, and no one takes responsibility when the information turns out to be wrong. This has happened to us several times, but today was the final straw. We are a family of four--two adults, an older child, and a baby. We've brought our baby to the pool several times without any issues. Then one day, we were suddenly stopped at the front desk and told the baby needed to be registered. That was completely reasonable, and we had no problem doing it. The problem was how it was handled. Our older child had already gone through the gate, while my husband had to come back because the baby and I weren't allowed in. We asked if we could at least go get our child first, but we were told no--we had to complete the registration before anyone could enter. Our family was split up, and our young child was left inside by herself. It was an incredibly stressful and unnecessary situation. We spent about 20 minutes filling out paperwork while standing there with a baby in a stroller. The employee repeatedly assured us that everything was taken care of and that we would never have to do it again. Two weeks later, we were stopped again. This time we were told that what we had completed wasn't even a registration--it was just a guest form. In other words, we had wasted 20 minutes because an employee gave us incorrect information, and now we were expected to start the entire process over again. No apology, no accountability, just more inconvenience for us. Mistakes happen, but what matters is how they're handled. At this facility, the burden always seems to fall on the customer, even when the mistake was entirely theirs. That was enough for us. We decided to cancel our membership and switch to the YMCA instead. We value businesses that respect their customers' time and take responsibility when they make mistakes. Unfortunately, this place has shown us neither.

Great powerlifting gym, really convenient access for day passes (you can access through the app…read moreafter purchasing a day pass). They have calibrated plates, several deadlift platforms (at least 4), power racks, and a ton of combination racks. I can't imagine ever waiting for equipment here as a powerlifter.

Love the equipment there. There's plenty of combo racks and calibrated plates to go around!read more

I have been to a handful of Anytime Fitness Gyms . This is by far my favorite one . Staff keeps is…read moreclean and maintained. Friendly Staff. Great equipment and New. The ambiance is great as well. Everyone focused on their workout.

Been coming since it first opened (last year) and Im still a loyal customer. I originally started…read moreat the Branham location but stopped due to having to move out of the area and Im glad I get to go to this new location. Its an easy paced environment and even during peak hours it doesnt seem overwhelming over packed. The place might seem smaller but theyve got pretty much everything!! I tried a few other gyms in the area and walked right out to come back. You really cant beat the vibe here!