We just had our tailgate replaced at Mock's and it was an outstanding experience! The work done on…read morethe tailgate was perfect -- the paint job absolutely flawless. The detail our rig received before we picked it up was excellent. And finally, the entire crew is incredibly friendly and helpful. I cannot recommend a body shop any higher than I do Mock's (and unfortunately, I have had to use body shops a couple of times over the years). Tim Keith

Mock's got me in immediately, had great communications and fixed my car fast. It looks amazing…read moretoo. Mark and Eric were fantastic. My car was even detailed inside and out when i picked it up. They go above and beyond.

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

Yelp reviews don't let you leave "no stars." But that's my rating. I'm very disappointed…read more Our 2016 Ford Edge suffered a cracked flywheel, a known recall issue with our model year (https://static.nhtsa.gov/odi/tsbs/2022/MC-10218899-0001.pdf). The Butler Ford in Ashland service team identified the issue immediately as a recall problem and assured us they could fix it at no cost. That made us happy, as this is an expensive fix (about $3400). But then, after a day of back-and-forth phone calls, they told us that our car was too old for the recall benefit to apply, and we would have to pay the full amount. ' Not even an appeal to Ford's "Goodwill" division made a dent in this decision. So -- there's a known defect in the way the car was manufactured, but Ford refuses to honor it's own customer service recall. It makes no sense. The defect in the car doesn't go away just because the car gets older. It's still there, lurking, waiting to crack the flywheel and make your car inoperable. That's what happened to us, and it could happen to you. We also had to repeatedly ask if we could have a loaner car for our 1-car family to use while this expensive repair was being done. They finally allowed us to rent a car for $30/day. The repair took over a week. There are lots of ways this could have gone to so that Butler Ford of Ashland could keep us as customers. Needless to say, we're very dissatisified. As a result of this experience, we will never buy a Ford again, not from Butler Ford in Ashland, not from any Ford dealer. Ever.

Great experience always! Will stay with them for our motorhome needs! Wonderful customer service.read more

We had a problem w/ our new motorhome while on vacation-Katie got us in right away( which is…read moreunusual!!) so we could continue on our way-while we were waiting she also recommended Diner 62-which was also amazing! By the time we finished breakfast our motorhome was done! Very friendly,professional and helpful!! Katie told us if we had any other problems not to hesitate to call them! UNBELIEVABLE SERVICE!!!

I brought my drift boat trailer due to a rusted out rear rail. I also had a couple of U bolts on my…read moreaxel that needed to be replaced. Their quote was very reasonable and said they would have it in a few days. They called me later that day and said it was all done! The welds were beautiful and it was exactly was what they quoted me. I would highly recommend this business. They do what they say and their work is better than what I expected. I will now be going to them for all my welding and fabrication needs. Tom Soule, Jacksonville

Took trailer to them and asked them to go through it and repair anything wrong. After only three…read moredays in shop it was finished. that included new brakes, new winch, repair broken springs, pack wheel bearings, new receiver, and weld and repair deck and ramps. I have put around 2 k miles on since and couldn't be more pleased. Very professional and easy to work with. I would highly recommend them. Steve W.

THEY CAME HIGHLY RECOMMENDED -…read more pretty much complete incompetence - simple job turned into a nightmare taking 3 times longer than it should because they couldn't find the parts and then DIDN'T EVEN DO THE WORK THAT THEY WERE SUPPOSED TO DO then claimed we never told them that's what we wanted............... REALLY PATHETIC communication between mechanics... almost started my engine with NO COOLANT IN IT....... I came in with fluid leaks.... the SECOND leak the first mechanic pointed out was the FUEL PUMP was leaking BADLY..... 4 DAYS in their shop and THEY NEVER FIXED THE FUEL PUMP...... i had to put it in myself - because, again, they couldn't get the parts in time....... I paid $2500+ to have the transmission removed and an engine main seal fixed that was leaking badly. They TOLD ME the front main seal of the tranny was leaking, too. So, I told them, Okay while you have it out I want ALL THE SEALS DONE. They sent it off to local Allison dealer because I guess they couldn't do work on Allison trannys. After 4 days, tranny is back in and I go home. Next trip found fluid leaking out of the tranny - rear main seal of the transmission.... took it back to Webfoot - they claim I never told them to do BOTH seals...... REALLY??? WHO THE HELL pulls a tranny and goes through ALL THAT WORK and doesn't replace ALL THE PRIMARY SEALS....?!?!?! i'm about to get a damn lawyer..............................

I was the unfortunate victim of a motorhome lemon. I have been experiencing a disaster and ended up…read morebroken down outside of Medford, OR. During my time working with Webfoot Truck they were the kindest, most compassionate, acomodating, and caring group of mechanics I have ever encountered. They were ultimately unable to solve my problem without some help from the manufacturer which is the only reason I gave them 4 stars. But, they are everything I would want in a shop working on such expensive and complicated equipment. They are honest, reliable, and put themselves in the customers shoes. They showed extreme patience with me and my horrific situation and I am very grateful.

I love Everything about Galz HANZ automotive. They have helped me for over 5 years now. I confide…read morein their work and the relationship is more than business! David and Diane are the best employees who take care of their customers. Satisfaction is their number one priority. I hope to keep coming back to my mechanic and Galz Haz because I would be giving up if I went anywhere else I hope the best for everyone at this business. They are professional and honest about how they run things. I hope they care about their customers as they are compassionate about their work and always get the job done Thank you Galz HANZ automotive for everything you do!

Gale knows auto repair from every angle. a visit to his old-world, disheveled shop is nothing like…read morethe modern, sterile, knowledge-vacuum you'll find at your dealer. on any given day, he and the other mechanic (that's right, there's only two of them) are hard at work solving the problems the dealers' computers couldn't solve for them. I'm amazed every time by their ability to get right to the bottom of things and turn a car around in a day or two. most importantly, Gale is an honest man. he'll certainly tell you when things need to be fixed; but he's equally ready to admit when things can just be patched or ignored altogether if it's not worth throwing money at. he's saved me a couple thousand bucks just in the last year* by finding problems fast and being creative about solutions. * yes, I drive older cars that come cheap with big ticket items just around the corner. it's a challenge sometimes, but it helps me weed out bad mechanics rather quickly ;)

Excellent service performed by an extraordinary driver and who expertly towed my vehicle placing it…read moreexactly where I wanted under difficult circumstances.

I unfortunately got my truck stuck in deep snow up in mountains. Owner shows up in his Dodge Ram…read more3500 turbo diesel and we head up mountain to retrieve it. It snowed last night so my tracks were nearly filled in. It was amazing to see the skill and right equipment can do. I appreciate it so much. Hands down expert in his field. Thank you.

I took my 2005 silverado in for a quote over month ago and was told I'd get my estimate either by…read moreemail or text. I've received nothing thus far. It's an old pickup but... I'm afraid that there may be somewhat of a selective quoting process and Hilligers doesn't need my business.

I just had bodywork repairs done on my Subaru at Hilligers. They did an amazing job and my car…read morelooks perfect! The staff is wonderful and keeps you informed. I highly recommend them