I encountered Autohäus due to blowing the turbo in our Audi on the first day of our big summer…read morefamily roadtrip. We chose to have our car towed there even though they were closed. The first contact was their AI assisted voicemail, which was actually useful enough to tell us we could have our car towed there. It also sent me photos that I shared with the tow truck driver. We got a rental car and continued our trip. I was able to talk to them first thing Monday morning when they opened. The communication through every step was great. They provided detailed quotes and diagnosis. Amazingly they were able to get the parts and have our car repaired as we had hoped within a week. Less than a week we picked our car up with after hours lockbox service and returned our rental. We made it home and our trip didn't even lose a step. They truly saved us from a lot of complexity in getting back home as our rental had to be returned to Medford and couldn't be extended either.

Traveling and had a battery malfunction light come on. They were able to take my car the next day,…read moreI worked remotely for a while in their place, and was done by 1130. (I had a 2.5 hour drive to find a foreign auto repair mechanic). Highly recommend. Fast, fair price. For reference Mercedes GLA.

We received excellent service on our repair. Their team went the extra mile to make sure our lease…read morevehicle was brought back to like-new condition with OEM parts.

Absolutely top notch service, excellent repair, very fair price. Highly recommend! Travis was…read morehighly knowledgeable and able to explain clearly what he thought the best course of action was was to perform the best repair possible. Another company who shall remain nameless attempted the job on my van with subpar results. Hopefully will not need to see them again for obvious reasons. But if i do, i will certainly be calling them!

I have trusted BTA with my personal vehicles since 2013, and my company vehicles since 2015. Brian…read moreand the team take care of our needs and don't push us into something we don't need, keeping our vehicles rolling at a fair price.

I received above average service from this business. I am only in town for another week when my…read morelight went off on my dashboard to alert me to some sort of error code in the engine. These folks were able to fix my car so I can go home in a few days as I was scheduled to do. Therefore, I am in there gratitude for doing me a solid by taking me likely out of order so I could get home. The cost of the service was considerably more than I was expecting. This is why I'm not going to post a full review. I'm going to find the Reddit thread and figure out whether the charge was outrageous or within the realm of reasonable given the location and part costs.

Buyer beware!! My partner went yesterday to look at a truck…read moreand asked if he could test drive it to a different mechanic to have them check out the vehicle. Upon inspection, the new mechanic was absolutely appalled by the amount of rust damage. Three boys auto tried to spray paint and cover up all this damage... The price tag on the check was a little over eight grand. The mechanic I took the truck to advised us not to purchase the truck and that the truck would definitely break down sooner than later. What a complete trash company trying to screw people over to make a sale. I'm going to educate everybody in Southern Oregon about this trash auto company. If you find yourself dealing with the scam artist, please do yourself a favor and get a second opinion, These guys are crooks and should not be trusted.

Excellent service! I'm very impressed! Very fast getting to…read moreyou! I highly recommend 3 Boys Classic Towing! They got our pickup and travel trailer off the side of the freeway at Grants Pass within 45 minutes of calling! Then later in the day they towed our truck to another shop! Very friendly and super fast! Thank you!

I just got my car and they did an excellent job very quick process very good quality and very fast…read moreI'm amazed and their customer service and they work with all insurance I will recommend anyone you'd be amazed like me good job EZ Mike's

Marco and his team were great to work with, and they did a beautiful job on my baby!!!!read more

Based on my interaction with Star Body Works, I question their ability to repair Teslas at an…read moreaffordable cost. I dinged my rear door a few weeks ago - nothing major, but body work can be expensive. Tesla in the Bay Area gave me an estimate for $4,200. I thought surely the job would be cheaper in Southern Oregon since body shops don't have a captive market like Tesla, and Southern Oregon labor rates should be dramatically lower than the bay area. I guess I was wrong since Star's estimate was 50% more expensive than Tesla San Jose. Why? Star's estimate included significantly more labor hours, including for portions of the car nowhere near the site of the damage. That's a head scratcher. In addition, I suppose it's possible Tesla has access to technologies not available to Star, but this is body work on a rear door we're talking about - nothing requiring exotic technologies. Anyway, lesson learned. I'll take my Tesla down to the bay area for the work with the satisfaction that the work is being done by the manufacturer and I'll save over $2K in the process. Oh, one more thing. Star Body Works posts in public view their labor rates. Bonus points for transparency. That said, they have two sets of published rates - one set of rates for normal cars and one set for "Luxury & EV cars" which are about 35% more expensive than the non-luxury cars. Why? If these cars are more complex Star should simply use more labor hours than the simpler cars. Why charge a substantially higher labor rate for paint, body, mechanical, etc.? This makes no sense. These guys might be great. I'll never know. But if you own a Tesla (or perhaps a "luxury vehicle") you might want to look around for a quality job at competitive rates.

Great Service and great mechanics. Prices are reasonable and they get the job done. I would…read morerecommend this place.

Amazingly honest and helpful people! Fairly priced and very accommodating to my weird schedule…read more Thank you Mike!

I have taken my cars here for 20 years and now my adult children take their cars here. We have…read morealways had the best service. This shop is fair and honest and reliable. I have peace of mind when I take my vehicle in for service. I cannot say enough about this shop and their integrity which is of the upmost importance to me. When taking my vehicle in for repair it's a plus knowing I can fully trust what I am being told my vehicle needs. They do a great job and stand behind their work . Thank you Chad for years of excellent service! Debbie Bell

This shop is a nightmare!! They act like they're giving you the best deal at worst Auto, while…read morejimmy rigging and putting parts on backwards. I reluctantly brought my truck back after horrible communication to once again have my springs not put on correctly, a pad was placed on crooked and The bolts were not the right fit the first attempt and both times not torqued to safety. The reason I brought my truck in, it had been making a weird sound and never did they figure it out. Do not trust this shop with your vehicle as my truck has had so many issues after being worked on at worst Auto!! This experience has been so stressful and also very frustrating . Thank goodness, an honest shop has helped with trouble shooting and figured out the Best solutions and repairs . All my truck needed was lube for the yoke!! it was such an easy fix, what a shit show this has been!