We had a massive wasp issue in our home and could not find out where the wasps were coming from. It…read moregot so bad that we had over 10 in the bedroom at a time. After looking online for local businesses and seeing all the good reviews for Ruben, I knew he would be the right choice. Ruben came over the same day and looked around, ultimately the decision to go with a fogging treatment in the attic was chosen and Ruben and his team were able to eradicate my wasp problem. There is not a better pest control company in the area that beats the care or professionalism of Zappers. If you are looking for a pest control solution, look no further. Thanks Ruben!

Quick service! Got rid of the hornets! Super nice guy who…read moredoes an excellent job! You won't be disappointed with Zappers

Excellent service from Franklin Pest Solution, especially Jarrett M. It was very easy to schedule…read morean inspection and Franklin scheduled it to occur very quickly even though it was not an emergency (we appreciated the promptness!). Jarrett was great at communicating his arrival time (and he arrived a bit early, which was great) and, even though it delayed him quite a bit, he was incredibly patient and easy-going when we had difficulty opening a garage door. He gave us great info about the cause of our tiny ants and suggested a fix that did not involve using pest control. I really appreciated his expertise and integrity. Truly A+++ customer service. Highly recommend Jarrett at Franklin Pest Solutions.

I am very disappointed with this company. From the start the agreement was wrong from what I was…read moretold verbally to what they put in their computer for treatment services. When you call to explain an issue they won't acknowledge they made a mistake. I called to reschedule a treatment because they never initiated the follow up. A service guy came by and tried to enter our residence without knocking first. I called 3 times to get them to return for a follow up I was told would occur in 4 weeks. They kept saying its quarterly when my agreement clearly says monthly for bed bugs. I was told the local office was sent an email to get in touch with me. They didnt call so I went to their office and I was clearly irate and all they could do was say I should go and they acted like they called the cops on the phone. I talked to a manager on the phone afterwards and she said I was told by cops not to come back when in reality I left before a cop ever showed up. They make mistakes then lie and blame the customer for being angry. Stay away is my suggestion. They are terrible to people.

It has been a bad bug season - we have yellow jackets invading! Bob, the Bug Guy, to the rescue…read more Bob's pricing was on point - affordable! He couldn't have been friendlier and certainly couldn't have been more knowledgeable. He saw the nasty little fellas and even saw ones I hadn't seen yet. He put on his armor and gave the yellow jackets their eviction notice. Proof: All heroes don't wear capes! Call him and say goodbye to the queen.

Great service, straight forward pricing, on-time arrival, and fewer bugs. What more could you ask…read morefor!?

Came our and addressed our mice problem in ourhome. Used a product that did took care of mice but…read moredidn't cause a dead rodent smell in the house. Very pleased. Even came back to reload stations without an extra fee. Very reasonable prices.

Jax showed up on time for polite and was willing to explain everything to me and answer questions…read morethat I asked, 10-10 would recommend using there services really great work!!!

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

I am so tired of these places spreading myths about wildlife to scare homeowners just to make…read moremoney. I found this company while I was searching for a PDF file on opossums for educational purposes and couldn't believe the lies. I have worked with opossums for many years, and they are NOT aggressive, do NOT pose a threat to other animals (they get along great with cats) and most importantly do NOT CARRY DISEASES!!! They don't carry rabies (body temp too low), distemper, Lyme disease, etc. The only disease which is EXTREMELY RARE is EPM and that's for horses only). They are shy animal that stays to themselves and carries NO parasites, as a matter of fact, they exterminate them, especially ticks! They eat rodents, insects, berries, and worms (to name a few), and are excellent carcass cleaners. They don't live in burrows or hibernate, so if you see a hole in the yard it's not them. They also don't stay in an area long as they are fearful of predators. Opossums are VERY CLEAN as they preen like cats. What these animal nuisance businesses also don't tell you is that they often don't humanely relocate...they DROWN them in trap cages. So please, contact your local DNR or rehabber to properly rehome, or trap and relocate yourself.

Our technician Caleb was excellent. He was patient in explaining what type of critters got in to…read moreour house and how they got in. He crawled in to places I didn't even want to look at! He was very accommodating with our schedule. He used a combination of products to make sure they can't get back in the house. I would definitely recommend American Animal Control to help get rid of your unwanted guests!