We were so excited to have a way to have a store on our phones for an outside event that had over…read more10k in attendance. Our volunteers just tucked the Swiper1 device in their pocket and the phone app allowed them to sell items and accept donations throughout the entire day. We use the software to accept donations on our website, email campaigns, and more. The training team had me up and running in less than an hour. Thank you Click & Pledge for your great customer service.

RUN AWAY! I have never had a poorer customer service…read moreexperience. In setting up the mobile website for our organization, we encountered a small problem with the service and contacted their customer support. Click and Pledge offers free support that is supposed to contact you by the 6pm the following day, over 2 weeks I submitted 4 support requests and was never contacted on a single one. Desperate to resolve the issue, I contacted their premium support for which they charge $150 to initiate the call and then $75 per hour. I was directed to a voicemail system and told my call would be returned in 2 hours. That was yesterday...needless to say I am not holding my breath.

DO NOT GO WITH THESE GUYS!! I switched from Verizon to NRVU…read morebecause the speed was slow with Verizon but that was my biggest mistake, now with NEVU I'm paying for 10 mps but only getting 3-5 mps on my lucky days, average is 2 mps. I've called support almost every day trying to fix this matter but the only thing they say to me is 'we are gonna check deeper on your speed problem and we'll call you back' but neither they have called back neither the problem haven't been fixed. I paid $100 for the installation and $55 for my first month up front, money wasted! Take your money somewhere else if you're looking for internet service.

Absolutely terrible company! Attempted to contact the THREE times in order to inquire about…read morepossibly becoming a customer and ZERO response, call back, email....NOTHING!

I'm a new and happy customer with Us Cellular, at this store the service is great, I ordered my…read morephone online and I couldn't get it activated over the phone so I went to this store, best decision ever. Not only had my phone working but also I received a $50 gift card from this store, that covered an Otterbox case for my new phone. Thank You Mac. I'd recommend this store to everyone.

Worst customer service every time we go in here. There's one guy who we always see but he's never…read moreinteracting with customers, he will do whatever he can to avoid having to. The others act as though you're bothering them with your presence. If you want to have a bad day, just walk into this store. Beware of their promotions, do your math, they are never really a good "deal". We're switching soon because we have no reason to stay.

I am a disabled vet. Im on a fixed income. I never had cable in my life. I was lied to. They said…read morethey had the big twelve. I got it for my husband that is dying with cancer figuring he like to see the games instead of listening to them. We couldnt find half the games. I was so upset i canceled so now im stuck with a early termination fee of 380 dollars. I am so upset. Dont get dish

Dish Network is a SCAM!!!! Please be aware of the scams that Dish Network is doing. When having…read moreour Dish reconnected after our deck was replaced, the technician left and mysteriously I started receiving emails confirming that I was signed up for Dish Gold Protection Plan and that my account would be charged $12.95 per month. When calling to question, the Customer Service Agent quickly removed the charge with no explanation only that she had removed it. When I received my bill for the month, Dish had charged me a $30 cancellation fee for canceling the Dish Gold Plan. I was charged a fee to cancel a service I never signed up for!!!!! Is this legal?

I canceled service and it took 63 days and an FCC and a BBB complaint, plus the threat of going to…read morecourt to get my unused money refunded to me. All they did was lie constantly, make up dates that the check was sent and blame everything on the USPS. This is a pattern for this company and not an exception. When I had their "service" it always scrambled every single day and they refused to give a credit for it. They just bill you and you tow the company line. I was with this morally bankrupt company for over 10 years and NEVER had even one late payment and this is the thanks you get for it. BUYER BEWARE!!

They have almost a complete monopoly over internet in radford va, with only a few limited options…read moreoutside of them. The internet speed feels throttled constantly, they consistently take over an hour to let you speak to someone, and they change plans without telling you, so you end up paying more for less.

As a web developer who homeschools their children online, we depend upon fast, reliable internet…read moreand B2X has gone above and beyond in reliability and service.

I know we all have had bad experiences with Xfinity. Once they Comcast/Xfinity got to the top they…read morescrewed things up, but I wanted to add a little bit of hope. Please read. Title: Outstanding Service from Xfinity Corporate and James the Technician I recently had the pleasure of interacting with Ms. Jazmine J from Corporate, and James, a technician who visited my father-in-law's house. Let me start by saying that my previous experiences with Xfinity were less than stellar--poor customer service, long wait times, and unfulfilled promises left me frustrated. However, things have taken a positive turn since Corporate got involved. Let's start with the positives... PROMPT RESOLUTION. After reaching out to Xfinity Corporate with my concerns, I received a swift response. They valued my business and ensured that my issues were resolved promptly. They restored service after there was a mix up with the equipment and things were not working correctly. Jame's visited my father-in-law on 7/25/24 and got everything functioning properly. Kudos to James for his efficiency and expertise and making my 83 year old father-in-law feel important. The next best thing is that there were no charges as promised for the visit. This commitment to customer satisfaction is commendable. I think as a customer and the concerns that I have for all of us just when we try to call in for help. Xfinity has a few areas for improvement if they want to improve from thier ratings online. The frontline customer service needs much improvement. While Corporate stepped in admirable, there's still room for improvement at the frontline customer service level. The issues I faced intially should be addressed to prevent similar frustrations for other customers, but from what I read on social media it appears that we all are fedup with the terrible wait times, calls dropped, poor communication, and promises broken. As clear communication is essential Xfinity should ensure that promises made during the interactions are consistently upheld. Overall, my recent experience with Ms. Jazmine J with Corporate was refreshing and pure pleasure for once. She is very professional and treated me with respect. When things could not be fixed over the phone she quickly found us a technician that came out the same day. The tecnichian's name is James and he went above and beyond to help my father-in-law. I am happy to report that his landline, internet, and tv are all working properly now. I truly appreciate their efforts in resolving my little issue and concerns swiftly. However my little issue is just a drop in the bucket compared to the other complaints that I have read about. Xfinity should read this and continue working on enhancing customer service accross the board. Thank you, Jazmine J., for your assistance. If anyone needs help, I recommend reaching out to Xfinity Corporate for efficient resolution. Brian Kalafatich

I was receiving text messages and calls with voicemails from this facility stating my 50% discount…read morewas expiring from my bill. I called to inform them I don't have an account. One gentleman said something about a do not call list and hung up..? I wasn't sure if I was put on this list so I called back. I was then hung up on before I could even ask?! Hanging up on callers is extremely unprofessional and very rude. Who is customer service outsourced to?! I'll never get xfininty due to this interaction. Worst customer service I've encountered. Do not recommend spending your money here.