this company is the worst organization i have ever dealt with they will be receiving my cable boxes back in friday. they just lost a 400 per month customer! STUPID read more

I realize Hurricane Matthew took out lots of services here in Beaufort/Lady's Island. That said, Comcast has cancelled the phone number to the local office, they have all calls routed to a call center not in the United States and with no access to what's occurring in my location. Essentially unless I want to remotely restart my router or order/expand my service this call center accomplishes nothing. The local office has no idea when service will be restored. She did however write my address on a legal pad and circle it multiple times. Because the cable box is in my front yard I have assured the service center that no one has been in my area to fix the issue. The service center assured me they must have sent someone to my location however no clue when or what time they sent anyone. They only know my service is out and it was probably while I was sleeping. The hurricane is an excuse for service to be out however it is not an excuse to have no plan and lousy customer service. SCE&G hired contractors and got 200,000 people's power restored in 3 days. When I called I got a local person with a timeline of what was happening and any obstacles to getting my power back on. Pay attention Comcast because you're failing. Oh and I still have no service and no one has any clue when I may see any service and I can't seem to schedule an appointment either. I think I'll call and ask for new service install see if that gets anyone out here?!? read more

This is the worst company in the planet! And if you live here in Beaufort area don't use them you will be over paying for internet that is terrible slow and only SD ZERO HD but you paying a HD price. Overall stay away from Comcast and if possible BEAUFORT ! read more

Worse internet service ever! I don't even know where to start! I ended up with this internet provider when I asked direct tv who they bundled with. I have never heard of a service putting a cap on the amount of streaming you can use when you pay for 'unlimited data'. And the speed is really slow! But honestly, least of my concerns right now. I have been without internet for a week and a half now. It initially took a week for them to schedule me a service call and then they cancelled the day of because the driver had truck problems. Thanks, I scheduled my Saturday around this. My new appointment was for the following Tuesday at 4. Here it is 7 on Tuesday and they are still not here. The tech called to say he'll be here at 8:30?!? On a week night? I have a small child that goes to bed and I get up early. Completely unacceptable. I'm paying for a service that I can't even use and their customer service is terrible. I do not recommend this business/service to anyone! read more