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    I am paying for 5mmbs and getting this dial up joke speed consistently. This is consumer fraud!
    Era P.

    I had Comcast come out 5 times in attempt to fix internet. I forgot what quality internet service feels like! It should be illegal for them to charge money for this! The amount of time and money i wasted with them. They are really nice on the phone and their technicians are very nice too, but NOTHING will compensate for inadequate network infrastructure!!

    Explorer setup is NOT AUTHORIZED for use call (800) 266-2278.....THIS CUSTOMER SRTVICE SUCKS!!!!

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    2 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    5 years ago

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    12 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    4 years ago

    the people working there aren't very helpful, they barely speak english and the one in charge is rude

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    8 years ago

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    11 years ago

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    12 years ago

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    10 years ago

    Comcast is the worst internet service in the area. In fact, it went out while I was writing this review. Stay away.

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    12 years ago

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    10 years ago

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    15 years ago

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    8 years ago

    If anyone has the choice of Comcast or ANY other Cable/Phone/Internet provider...Choose Other!

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    12 years ago

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    14 years ago

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    13 years ago

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    13 years ago

    Horrible. Just horrible. Automated message after automated message. I hate comcast they have literally caused my life so much stress.

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    12 years ago

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    Page 1 of 2

    Ask the Community - Comcast Service Center

    Review Highlights - Comcast Service Center

    Very knowledgeable staff with all xfinity products on display.

    Mentioned in 2 reviews

    Read more highlights

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    Crystalview Systems - Crystalview Systems - TV, Internet & Cellular. Para Casa + Negocio. Llame Hoy (561) 221-1446!

    Crystalview Systems

    (2 reviews)

    The service is straightforward. You ask for TV, pay and they come and hook it up. Works great,…read moreprices are reasonable. Watch over the installation, make sure they are not taking shortcuts and walaaaaaaa. TV is working perfectly. This is a third party contracted through Dish to sell on their behalf, they are a small family-run company. If you have an issue with the products they are selling, complain to HQ. Now their service is also straightforward, you go in you come out. They are not going to hold your hand through the process. The equipment sells itself if you want your handheld to go through a bigger distributor. If you inherited equipment from a previous tenant, landlords problem. If a car is left on a property you inherited, do you call the manufacture to come and clean it up or the person that sold it to the previous tenant. Anyways, great people great service.

    I had a terrible experience with Dish Network customer service, corporate and this local retailer…read more I personally never held an account with DISH but inherited a DISH satellite on the roof line of my home. I rent and the landlord has asked me to remove it, even though the previous tenant is responsible for service I presume. I contacted DISH and was told they could do nothing about it by every person, and phone number I called. It gets me thinking that if you actually have DISH service you can probably expect the same terrible service. The retailer was very uncooperative and wanted to charge me a fee of $29.99 for its removal. They said they could "care less" about getting their equipment back. Well I suppose they also could "care less" about their customers as well. The customer service line including the supervisor was also very rude and even made a sassy remark. Jessica said "your not a customer so I don't give a damn." Her name is Jessica code 34Y. I pity anybody who ends up speaking to her. Clearly Dish network needs to invest in some employee training programs for customer service if they want to continue profiting. As for me I will remove it and trash it maybe uploading a hysterical video destroying the thing to youtube if time permits. As awful as everyone says Comcast is, I have never had any issues and only polite generous customer service. As the saying goes "you get what you pay for". I have seen the advertisements and cheap satellite = crappy customer service.

    Xfinity

    Xfinity

    (7 reviews)

    I have experienced absolutely HORRENDOUS service and interactions with store leadership/management…read moreat Xfinity located at 277 SW Port Saint Lucie Blvd, Port Saint Lucie, FL. Specifically with the store manager, Jarrell Early and assistant manager, Mr. Fitzgerald (who was reluctant to give his name). Everything about the brand interaction was AWFUL. During the initial interaction, a representative met me on the sidewalk in the blustering Florida 102 degree summer heat, to transact business. When I informed her it was too hot, especially for someone my age, to stand in the heat, I was met with an explanation that they were trying to keep the cool air in the store. Once I refused to stand outside and conduct business, I went inside the store to return/exchange an X1 box. Incorrect information and faulty equipment had been provided to me resulting in 3 trips for the same issue. One of the issues dealt with receiving a box that had stripped terminals. Since I had driven to and from the location 3 times, I asked the representative, Mr. Fitzgerald, if he could plug in the machine to ensure it worked. He rudely told me he would not because they didn't have cables in the store and he didn't want to open the package just to test it. I explained to him, I'd been there 3 times and didn't want to have to come again. My time was important, too. I asked to speak to the Manager, who I learned was Mr. Jarrell Early. He witnessed the entire interaction while lying on the floor adjusting wires under a table two feet away from me, yet said NOTHING. When I asked him if I could speak to the manager, he conveyed he was the manager. I asked him what did he think of the interaction. Initially, he acted as though he didn't know what happened. Eventually, he admitted he knew, but didn't see a problem with the way Mr. Fitzgerald intereacted. In fact, he laughed and assumed a callously comical posture. I communicated that I would inform corporate of his poor service. He didn't care. I expressed that the tone of the store is set by management, and it was no wonder the services provided by the store was sub par. I am taking the time to write because I have choices where I spend my money. I've been a premier Xfinity customer for years. It's better to keep a long-term loyal customer than have to find new customers. I'm DISGUSTED. So, since the manager proudly encouraged me to share my experience and posed for a picture and gave his name, I'm including that in the store review.

    Service very poor customers given the incorrect information and equipment not following the…read morecustomer's directions. Incorrectly disconnecting services. Opening accounts with no further explanation. Had to spend hours for 2 days on the phone with a person with Xfinity at the other end helping bring most of the services back. Had to call in for service to come at the house for the rest. Second time experiencing this type of service in this store. All they care is to get your mobile account. If not they seem to ignore the rest. I only give one star as there are no zero stars

    Comcast Service Center - Error message since 4am!

    Comcast Service Center

    (40 reviews)

    They have just turned off my cable TV when I just spent 2 hours on the phone with them on Friday…read moretrying to get them to turn it back on again. Now it's Sunday, and they disconnected me AGAIN! I have been a steady customer for over 25 years and am paid in full up to date. But they keep playing their stupid games and keep disconnecting me. At this point, I have hired an attorney and I'm going to have to take them to court and sue them. They are absolutely the worst and unprofessional company I have ever dealt with. They are stealing money from me and have been lying to me constantly. They don't even let you contact them on the phone and when and if I do get through, they hang up on my. Many other customers are having the same problems. In the hundreds. They are a crap company.

    The customer service- or lack there of it truly frightening…read more First of all- calling the 800# so if this is not part of the team they can advise. Noticed at 4a- no television on any sets. Called and was on hold for about an hour and 10 minutes. Talked with a representative that asked me the same questions (error codes, message, etc). She was unable to assist in any way. Told me she would escalate and I should get a call back in 2 hours- which would be closer to 8- but then said center opened at 9. Called again at 9:40- no call back. Talked to someone who was going to transfer me to Angel- again, useless and gave me an appointment that I found out did not exist. Called again- of course no live person- automated prompts to redo what I have been spending 5 hours doing. The agent informed me that I had no appointment today and now time slot for tomorrow was already filled bc someone erased it on their end. Wow!!!! I thought I had bad customer support in the past- this surpasses them all! Oh, error message below is the same one since 4a. " called if not resolved in 20 minutes ". Are they are kidding?!

    Comcast Service Center - isps - Updated September 2026

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