Just went in to deposit some money they were very friendly great service they should be rated higherread more

Never had a problem here, very nice staff and they hand out waters to u if there is a long line way…read morebetter than the Newport location

Mina was very knowledgeable, fast and efficient! Mina went…read moreout of his way to help! We left the East-bluff location and came here. See ya soon!

They couldn't even get my email correct after I said it about a million times so now I can't even…read moreaccess my account, business banker is a joke. Will never return to this location.

Love the location. Very smooth for notarized services. Staff friendly and it's clean in there. In…read moreand out within 20 minutes.

Bank like no other with Morgan as the manager. She is beyond amazing! I've never ever had a…read morebetter banking experience time after time without exception in my whole life! Morgan is way way above the rest and you can trust her, count on her, and she goes the extra mile for you every time no matter how big or small the task. As long as Morgan is the bank manager, I will be there! Seriously.. she is AMAZING!!!

I recently worked with John Paul who was able to assist me with a credit card approval. The process…read morewas so easy and John made sure to answer every question and do all the foot work for me. You never get this service at a big corp bank like B of A or Wells Fargo. Nuvison customer service is always main priority! I also have been working with Nuvison for this past year and couldn't be happier with the entire team here and at all branches. If you go into Costa Mesa location at 17th make sure you ask for JOHN PAUL he is the man! Thank you John for being there for my family and I. Nuvison please make sure recognition is given to John as he deserves it!

A few months back I had an issue depositing a check which resulted in my account becoming…read moreoverdrawn. I was extremely upset and, during my break, I drove to the nearest NuVision branch on 17th Street in Costa Mesa. When I walked in, I was visibly frustrated--but Tess greeted me with kindness and professionalism. I explained my situation to her, and she immediately calmed me down and took care of the issue on the spot. Her sweet and understanding demeanor, along with how efficiently she resolved everything, completely turned my day around. Honestly, it was one of the best customer service experiences I've ever had. I also mentioned a dispute that I had been trying to resolve over the phone for over a month. Tess took the initiative and had it fully resolved by the next day. Since then, I've continued to work with her directly whenever I have any issues--because she's that reliable and helpful. Tess is truly an asset to your team, and I hope her exceptional service is recognized. She made a stressful situation feel manageable, and I'm very grateful for her support.

I had to cancel a fraudulent subscription and Miguel was extremely helpful and took care of my…read moreissue. Outstanding service!

Miguel went above and beyond to help me. I recently was hit with fraud and needed to reopen…read moreaccounts and get some assurance BOA would take me of me and help me recover what as stolen and Miguel did all of that. As you could expect I was pretty nervous, scared and on edge and Miguel handled the entire situation with poise and gave me a lot of confidence by the time I left. He even stayed a whole hour past closing to ensure I left helped. Many thanks Miguel.

The team is always on time and friendly and courteous…read more There is a friendly and organized ambiance.

30 minutes before closing, the staff would not help my 19 year-old open up a bank account. They…read moreinsisted she needs an appointment and a whole hour (??). She's already a existing customer. She's taking her money to rocket money now. Felt like they couldn't be bothered

I opened up a savings account at 4% interest. They told me it was for one year turns out to be. It…read morewas less than six months. They changed my interest rate from 4% to 0.01 without giving me anything in writing or touching base with me on the phone. So when I looked at my interest for the month, it was so little and I was expecting to get my normal amount. After several phone calls, it is still not resolved. Not only did they mislead me but then didn't return my phone calls the phone call. I finally got today was well. it's a 50-50 chance if you'll get your interest back needless to say I'm moving to a new bank. Beware of Wells Fargo. They do not do what they say they're going to do.

Always kind patient service yes it may take a wait on the phone but when they answer, they really…read morehelp you and don't limit their time with you just got off the phone with Louis. She was wonderful and helpful and now we have a set at the bank. Bank here for years the tellers are always so pleasant.

It's given the highest cd rates of them all. They may be existed long but they are new in the…read morecredit union business. There were a lot of paperwork that other credit unions did not have to put customers through. I don't think It's necessary.

Shoutout to Sam for his excellent service! I had previously had a negative experience here but felt…read morecompelled to update my review after visiting today. My father passed away and I needed to close his account. I called the main number and was directed to walk into a branch to handle his affairs. This location wasn't my first choice, but it's the closest to my home so I decided to take care of this today. I brought in a copy of his death certificate and Sam took care of the rest. He did his due diligence to find the forms I needed to fill out and was able to act as notary. It was easy and painless, exactly what you'd hope for when dealing with the loss of a loved one. Thanks again!

I had a great experience working with Christian Ramos. I was unsure about which accounts would be…read morethe best fit for my needs, but Cristian took the time to explain my options and guided me in the right direction. He provided clear, helpful information and made the entire process easy to understand. He was professional, patient, and made me feel comfortable every step of the way. I truly appreciate his excellent customer service and would highly recommend working with him.

Long lines and useless. I don't even know why I bank with Citi anymore. I called to request foreign…read morecurrency and they told me to go in. Went in, and they told me to call. No one was able to help - they don't seem to be knowledgeable about any processes.

Always have great customer service at this location! Francisca was super friendly and easy to talk…read moreto on my latest visit. I got what I needed in under 5 minutes, and with no line (an afternoon in the middle of the week). Parking is usually not bad in this area of the shopping center. The business has enough spots in a non-competitive part of the center. There is a single ATM located out front, but I prefer to go inside.

Did the Costa Mesa branch, in Harbor shopping center, close down? It's been a while since I've been…read morethere. It doesn't show on the web site. What is going on?