1. Modern Water Restoration

    1. Modern Water Restoration

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    Windsor, CO

    Modern Water Restoration

    5.0 (1 review)
    Open Open 24 hours

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    Mold remediation

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    2 years ago

    Great customer service, knowledgeable, and kept me in the loop throughout the whole process. Highly recommend!

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    Adam K.

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    All Phase Restoration

    All Phase Restoration

    2.0
    (28 reviews)

    And so the story continues....About 2 weeks ago the owner of All Phase came by to go over the…read moreissues I had with the siding on my patio. The HOA is responsible for all the siding, etc and so I have no choice but to have All Phase complete/correct work started on my patio. The owner wrote down what needed to be corrected, and he knew I was not happy with the fact different people have worked on my small patio. Not only that, but the HOA has to constantly email them to find out why there were delays. They don't keep you updated as you would expect a responsible company would do. Last week I emailed the HOA to find out when they would be back out. They had to email All Phase, as usual and Thursday morning a crew I knew was back and I was happy. They had done some work on my patio about a month ago and were wonderful. Apparently, they were there to work on the building itself and thank heavens they used all the siding All Phase left in our parking area since before summer. The original job they did on the siding of the building was not properly so they had to do the building again. Wouldn't you think they would order enough siding to redo the building? Nope. I found out that some of the delay was the fact it took so long to get it. This has been an ongoing excuse/problem they claim. Now, when the owner was here about 2 weeks ago, he was shown what needed to be done on my patio and the building itself. To be honest, I don't believe anything anyone from that company says. I moved back into my condo last February. They have known all summer they had to redo the siding on the whole building. They should have known how much siding needed to be ordered. Where is the pride of a job well done? Obviously, customer satisfaction is not a priority. I was thinking that since they couldn't produce a signed contract as to the date when they would have the work completed, maybe they could complete it whenever they got around to it. We have a new HOA and they are keeping an eye on this problem. Thank heavens the "project manager" from All Phase hasn't been on this project for more than a month. But as the saying goes, I feel we have gone "from the frying pan into the fire". I understand All Phase does a wonderful job with water mitigation, but when it comes to construction, they need to find a good, reliable crew and a project manager who knows something about construction or just stop taking on construction jobs. Potential customers need to be aware of their lack of communication with customers and make sure they have a project who is responsible, knowledgeable and is capable of doing a proper inspection when the job is finished. I wonder when All Phase will have the crew come back. I am not going to hold my breath, are you???

    Terrible project management. After 5 months, the work in my unit is NOT complete and likely I'll do…read moreit myself rather than wait any longer, The insurance claim was approved within days, but AP juggles too much work (sprinkler breaks in several multi-family buildings in mid-January) by leaving noisy de-humidifier machines running 24/7 for 3 weeks. When they're ready to start, all the drywall gets ripped out anyway, but this is how AP "manages" time. The bedroom, laundry, and two baths were not damaged, but I had to move out for 8 weeks due to the noise and dust. Most of their day labor is unskilled, but they pay more if they absolutely need to, and to them it's just the cost of doing business and it all gets charged to insurance anyway. I would never recommend AP to anyone; shoddy work, almost NO clean-up at any stage of the restoration project, and a rude project manager who "maam'd me too many times. Like John S. (in a review from August 2019) I had electrical problems that were not resolved. AP had an electrician re-install a ceiling fan without testing to make sure it worked (it did not). After waiting two months for AP to return, the property manager here brought in a master electrician, who found the melted metal motor. I hope our HOA is suing AP; unfortunately I can't even though I own my unit, the sprinkler break water damage is covered by our master insurance coverage. The AP workers who moved my furniture as they worked around it, broke one of the pedestals on my solid cherry dining room table, trying to slide it on carpet, even though I requested that the table be placed in a storage room until the work was complete. The cost to repair was over $500, and that was added to the insurance claim. AP is not responsible for the damage they cause! I could go on and on, but hopefully this is enough to insure that anyone reading this will not use All-Phase Restoration.

    Modern Water Restoration - damagerestoration - Updated July 2026

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