Absolute worst place to buy furniture!! Bought a couch from there a little over a year ago and it's complete trash! Called them up, one guy says they might be able to give in store credit(sales guy) "trying to help" turns out after the call from BILL. The store manger he doesn't care and won't do anything unless something major is wrong with the couch. I'm sorry but after the money we spent on a couch and a year later it's falling apart, there is something clearly wrong with the couch!!! Long story short go anywhere but this place! read more

I recently bought a sofa that would not fit down my stairs. The delivery people were amazing and had to take the sofa back. The salesperson couldn't have been any nicer in trying to help me find a size that would fit. When they couldn't do that they cheerfully refunded my money. It's nice to know that excellent customer service still exists. read more

Wish there was an option to leave zero stars. Our salesman was the owner BILL. We described exactly what we were looking for in a mattress and he suggested that this "particular one" would be perfect. $4,000 and 4 months later we have a mattress with a major dip in it. Warranty would not cover a replacement and BILL would not help us in any way. He acted as a true stereotypical salesman. Only about the dollars in his pocket. He sure knows how to tell you what you want to hear to make a buck. Slimey, condescending and will talk to you like your stupid. Dodge this bullet if you can. read more

Josh was a great salesman to work with! We looked at the Comfort Center for a sofa and checked out other places too. We ended up calling back and asking Josh to hold the couch he had shown us. It was there waiting for us .Good prices and a great place ! read more

We recently were on the hunt for a couch and decided to start local at the Comfort Center. Long story short, my in-laws ended up purchasing a power loveseat for $1688. My husband and I were drawn to the set, as well and were debating on purchasing the sofa and recliner. The salesman: Josh was unable or unwilling to offer us a deal on the whole bundle citing the COVID-19 pandemic and that was fine. We trusted that he was doing his best for us (as the website clearly states).We noticed the pamphlet that was attached to the loveseat was now gone. We wanted to research how to remove the back cushions so, we went back to retrieve that from Josh. He simply cited that he did not have it, he did not cut it off from the couch and that we did not need it because anything warranty-related needed to go through Comfort Center anyway. While this did not sit well with me, I began researching this set online. I was able to find this exact set online from several online retailers at a fraction of the cost. I am talking $700 cheaper! I went back to their website where it states not only will they price match, but they will pay 10% of the difference back to us, as well. We decided we would be bringing the couch back and presenting Josh and Bill Petrosky (the owner) with this information. We were hopeful that while they may not be able to price match in full that they might be able to give us a better deal, especially if we were going to get the sofa and recliner from them too! The exact opposite happened. Josh told us right away that they do not price match. When I confronted him with the paperwork directly from their website, he went to get Bill. Bill came out and his first words to me were, "And how many months did they say it was going to take them to get it to you?!" He was very aggressive, snarky, and pompous right out of the gate. I replied that timeframes were irrelevant as we were not in a rush to replace our current couch. I began to remind him of what HIS website states about the guarantee. He said he would not be able to match that price and that we should have known better. Umm, excuse me, what? We were simply doing our due diligence and now we are trying to get a company to stand by their word, but we should have known that they could not meet that price? He then went on to say he would be happy to take the loveseat back, but a 15% restocking fee would be assessed because that is their policy. Huh?! You are going to honor one part of your policy, but not the other?! Truly mind blown at this point, I begin to reiterate and point with my finger on the paper where it clearly states the price match policy. Bill, who has obviously run out of excuses and lies says I am making him uncomfortable now and he needs to remove himself from the situation ie. he runs to the back and hides while leaving his front desk associate to deal with us. Exceptional leadership from the owner of this small business (insert eye roll). For reference, I am small in stature; 5'5" female, 36 years old. I am not a threat in the least, but I will stand up to anyone who is not willing to stay true to their word. Bill is a jerk. Bill is a poor businessman and quite frankly, Bill is a coward. We were not leaving. Considering my husband loaded the loveseat into our trailer the day prior there was absolutely no reason for them to charge this 15% restocking fee. Another patron walked through the doors. I am not sure if this was the catalyst that changed Bill's mind or what, but Josh disappeared momentarily and returned with the news that we would get our full refund and no restocking fee would be assessed. This is all we wanted in the first place. If a deal could not be worked out where both parties were satisfied, then just give us our money back--in full. It really should not be this difficult. This is covered in Small Business 101, is it not? I strongly discourage ANYONE from doing business with Bill Petrosky and Comfort Center TC, they are about as dirty as they come. Save yourself a headache and boycott Bill Petrosky and Comfort Center TC! read more

I am a fist time buyer from here and was not impressed at all. I purchased a patio table with a clock in the middle of that was in the clearance section. There was no refence to it being damaged just stated it was on sale. The salesmen said to me that the clock really works just pop a new battery in it. I get it home and discover half the clock unit is missing. I call the store right away and they are closed. The next day I gat a call from Adam who informs me "Well it was on clearance and our clearance items are already discounted so I cannot give you anymore off. The company who makes these went out of business and I can't get parts. They delivered it to us broken that was why it was clearance out. Clearance is sold as is." I said I understand clearance discounts but damaged items with no admission of the damage is a whole different story." I will now buy the parts needed but will never buy a thing from them again. I do not like to be lied to and coned. This is not a company you can trust. I did go right a cross the street to Vandries Furniture and purchase $4400 worth of other furniture the next day. read more

Just moved to TC, looked at other stores but Comfort Center had the best prices. Delivery was on time and everyone was easy to work with and polite. read more

Never had a problem. Good service and dependability. Better than Art Van and Currie's - that is my experience buying from them several times. Everybody kind of has the same prices. read more

Bought two mattresses, and a bed. Great prices, friendly service, very professional. No complaints. Nice to find a locally owned furniture store too! read more

Once you hand money over to these people, kiss it goodbye. Even though you are told you have thirty days to try your mattress, you will have to find something else to buy there. No refunds no matter what! I would rather shop somewhere that is not so hard up! What a crock! read more