I've been coming here for 5 years now and have always had a good experience. They recently squeezed me in when I had a minor issue with my teeth. read more

I requested documentation from a client residing with us who underwent multiple procedures. Despite repeated requests, they have consistently refused to provide the necessary documents. Furthermore, after three weeks, they began displaying inappropriate behavior by hanging up their phones to us, which was highly disrespectful. Consequently, I have decided not to recommend this establishment to anyone. read more

Be careful when dealing with this dental practice. My wife and I went in yesterday for our six month cleaning. We both received the same exact service. Her charges were $85 higher than mine because it was considered a maintenance procedure to a deep cleaning. if this is your chosen provider make absolutely sure you fully understand charges prior to receiving any service. read more

The Gold Plan from Comfort Dental is a year-long commitment and is not worth it. Try to cancel and you can't. Try to send an email and they say they didn't receive it. Try to make them realize your situation and they don't care. read more

I am Rose S. and I have been going to Dr. Harvey's office for about 18 years. I have been so pleased with every bit of work that he has ever done for me. His office staff is very friendly and helpful. Recently I had to have a molar pulled and my bridge worked on to accommodate the lost tooth. Everything went so well with absolutely no pain. I recommend him to every one I know. read more

Came here straight after work. I'm in a lot of pain. Fillings that they put in fell out. Exposed nerves are making it so I cannot eat or drink. I show up at 4'oclock. They have their website saying open till 7:30pm and on the physical door as well. Doors are locked, no answering of their phone, no calling back patients, no sign. Just completely closed down. Very unprofessional. Doesn't take much to leave a sign up! Or be open because you are supposed to be! read more

. This was our third trip to the office for my son. When this appointment was scheduled it was for a couple cavities to be filled. When we arrived we were informed that it was just an exam and no procedures would be completed. My son has terrible anxiety about the dentist and was a wreck for days leading up to the appointment. Not impressed with miscommunication between schedule and the actual appointment. The tech, Barbraha, that helped us this visit was snotty and unpleasant. She needs to learn people skill and understand that people hate going to the dentist and she should not be rude to them! read more

Absolutely do not come here. They scheduled an appointment for 7:45 AM. When I arrived at the office the receptionist said they canceled my appointment because the dentist did not show up. She then proceeded to schedule me an appointment for 10:30 AM the same day and I asked how will I know this appointment will be kept and the doctor will be here. She said I will give you a call to confirm this is a tentative appointment. I did not receive a call so I called them to schedule another appointment and they said I missed my appointment and I need to go to a different dentist. Incredibly unprofessional and inconsiderate. read more

I met with Dr. Bullen today and his staff for an extraction. A true professional experience from start to finish. I had an emergency a few days ago and Dr. Bullen dropped what he was currently doing to quickly care for me and my pain. My gratitude is through the roof for everyone in that office. One more thing about Dr. Bullen. I dont really care that Dr. Bullen has "Dr." as the prefix to his profession. His prefix should simply be, "Skilled, caring and compassionate human being". Thank you thank you thank you Dr. Bullen and the entire Comfort Dental staff in Falcon Colorado. read more

Unfortunately, even though the dental work was great the billing/office management was not! After being a patient for over a year, my husband had a mostly cosmetic procedure done. To our surprise, our insurance covered part of this. When we received the notice we called Comfort Dental asking for the refund of what we had overpaid. They stated they hadn't received a check yet, but would likely in the next day or two and then would cut a check. After repeated phone calls to them to check on the matter, Comfort Dental stated that we actually owed them money so the check would be about half. We had never received notice we owed them anything. They were charging us for a service over a year old supposedly because they had been fighting with our insurance company to cover it. But our insurance company didn't even have record of one of the claims! When I asked Comfort Dental to provide proof of what they sent to my insurance, they sent me the form that they printed off the computer with no receipt from insurance. It also had my social security number on it in an envelop that wasn't even sealed properly so it was actually open when I received it! It's a shame that their office manager made the experience so unpleasant because their dentist was great. Their billing was sketchy and rather than admit their mistake they lost customers! It's definitely not worth the risk of magically getting a bill 13 months later! read more

I have been coming here for years and have never once felt pain. They are kind and patient. read more

Comfort Dental - General Dentistry Near Me - Peyton, Colorado

I had to get a cavity filling in my upper molars on both sides. I've had cavities before I know the song and dance. They were welcoming I suppose nothing horribly rude anyway. When I got to the back to have my cavities checked it took forever because the grown man next to me was crying about having to bet a needle in his gums. I had to have the same procedure done. I have a very high tolerance for pain. The lady who was admistering the novacaine was very volatile when I didnt flinch or whimper when she stuck me with the needle. Yes it hurt but more like a pinch. She seemed to take a offense that I didn't whine about the pain and started shaking my head around with the needle still deep in my gums. I have severe PTSD and panic attacks this sent me into a state of shock. She barely got any novacaine in my gums. It all went down my throat. (Caused a mouth infection later.) She was rude and the other nurse had to pull her away from me after she realized I was shaking. (Thank you other nurse lady for taking the sadist off me.) Due to the sadist nurse I could feel most of the procedure. Again it hurt. I still was dealing with a panic attack by time the whole ordeal was over. After the doctor looked at my teeth did some drilling, and left the nice nurse filled my cavities. While I was waiting for her to be done I could hear moaning, and giggling coming from outside my little cubicle place. Needless to say this place reeks of malpractice. read more

I'm am visiting my sister from out of state, and began having issues with a tooth that was causing a lot of pain. I called their office and gave them my health insurance information in detail, and the girl cheerily says "oh, yes, we take your insurance!" I drive a half an hour to my appointment and am told so sorry, we don't take your insurance, but pay us $150 and we will pull your tooth. I wouldn't give these dimwits the time of day. Very disappointed and still in pain. read more

I had the same experience recently with the staff, I am pretty sure they have changed the staff in the pass 6 months and they are terrible, the new staff just thinks you have all the time in the world. The funny thing is that they reply to your post and every other negative post with some kind of automated scripted reply, That tells you right there that the customer service is terrible. read more

The staff are a joke, cancels my appointment the day before i am suppose to come in and then tries to make another appointment 3 more months out after i have just waited 3 months. Must be a new staff since they seem to just brush off people have work and family's. read more

Broke a tooth, made an appointment, and soon had the problem taken care of. I will go back here from now on

I'm very pleased with Dr. Harvey & Dora. I went in as a first time patient and I have nothing but positive things to say about the whole staff. Definitely recommend to everyone in the area! read more

From the moment the phone was answered, everyone I dealt with at this office was amazing!!! The phone person was kind and sympathetic, the hygienist, Laura, was very nice, and Dr. Benjamin Bullen was the absolute best, most knowledgeable, most thorough dentist I have ever been to in my entire life!!! They saw me immediately (literally within 5 minutes) after my initial phone call AND immediately did a full root canal on a tooth that I believed was far beyond repair!!! read more

I purchased the Comfort Dental Gold Plan which provides discount services for members. I called the Falcon Hills office on Meridian Market View in Peyton, CO. I asked what the cost was for a general cleaning. They refused to answer, stating the dentist had to do a diagnosis first. Granted if something else needs attention it is obvious there would be additional time and charges, but that shouldn't keep them from being honest and up-front about a general cleaning. After the conversation, it only took me a minute for me to find the fee schedule on-line, so why the secrecy when trying to make an appointment? I already paid my membership! During the call I asked when there was an opening. I was told a specific time, so I asked, "if something beyond a general cleaning needed to be done was there time in the schedule so that the dentist could attend to the matter then." She refused to answer. What?!? She couldn't look at the same schedule where she had just told me there was an opening and tell me that yes or no there was time the same day to fill a cavity or whatever. Could she have said the general cleaning takes about (x) minutes, and yes there is an additional (x) minutes for additional procedures, but if something more time consuming needs to be attended to then I would need to come back for a second visit to finish? I work for a living and I am on a budget - hence buying the discount plan. So why can't I get a clear picture as to the amount of money I will spend for the basics (not additional services after the initial cleaning) and get a clear answer as to the amount of time I need to take off work? I felt there was no consideration or concern for the customer. Just show up, bring your wallet, and shut up. The staff at this dental location have the worst customer service I have ever seen. I have never written a review before, but this dental practice needs a major overhaul. If anybody else chooses to visit this dental practice - good luck at being treated as anything above a crack in the sidewalk. read more