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    Comfort Heating & Air

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    9 years ago

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    De Hart Plumbing Heating & Cooling - A view of our shop and one of our company trucks.

    De Hart Plumbing Heating & Cooling

    (25 reviews)

    My house is old, with as much character as it has maintenance needs. In the last month my hot water…read moreheater, a shower faucet, and an end cap on a cast iron line under the stool all went belly up. De Hart took care of it all - efficiently and professionally. Their staff was awesome. LeAnn, Kurtis, both Chris's and Zach, earned a 5+ with me. I've been fortunate enough to receive good customer service with various home repair companies. But these folks are in a different class. They were extremely professional, while also friendly, informative, and skilled at diagnosing and fixing the problems quickly. I signed up for the VIP furnace and AC maintenance plan without batting an eye. I know it'll pay for itself in the long run by extending the life of my "mature" HVAC system. Their furnace maintenance was thorough, and the receipt included a detailed rundown of system pressures they took. They explained that these readings will be used as a baseline for comparison next year. They informed me about basic maintenance I can do. I'm curious about this stuff and like to learn, so I can do as much of it myself as possible.They even put easy instructions for annual water heater draining right on the unit. I have confidence in their integrity, that they will only suggest maintenance or repairs that are actually needed. Also, Leann went to bat for me when I ran into a snaffoo with my home warranty company, when they ordered the new water heater from Texas rather than getting one locally. Leann made extra calls to iron things out, got authorization to order a unit locally, and we had hot water pronto. Lawrence, thanks for your commitment to excellent service. This level of quality starts at the top. And thanks to your awesome staff for taking such pride in their work, and good care of me and my old house. Oh, and I'll add that my review is as true as my wish NOT to have anything break today. I really like all you De Hart guys and gals, but I'd rather see you in the grocery store:-)

    Charged me $150 to tell me what I already knew, even after I made it clear to the receptionist that…read moreI knew what the problem was, told them the unit model number and serial number, and the parts needed. All I wanted was an estimate to repair, but they insisted that they had to see unit and told me I would not be charged to look. Completely false. And then they tried to sell me an overpriced heating unit. Will never call them again, and I recommend you don't either.

    Smith Heating & Air Conditioning

    Smith Heating & Air Conditioning

    (4 reviews)

    Smith Heating & Air Our central AC stopped working yesterday…read moreand it's the hottest it's been all year. I called twice because they were busy, which I understood and was not upset by, I was never once rude when I called either, I just wanted my AC fixed because it is 95+ degrees in our home. When the guy finally came to our home (his name was Greg), he looked at the unit once, looked at our breaker, and looked at our furnace. All he did was tell my girlfriend who was home at the time that it was filthy and he wasn't going to work on our home because it would take him hours and he would rather work on regular customers, and his attitude and demeanor to my girlfriend was rude, and he told her that he would talk to his boss but we should call someone else. And dont get me wrong, i understand his point and where he was coming from, but his overall attitude and demeanor was not that of someone i would want representing my company. Mind you, the person who lived here before was worse about the upkeep and I don't personally know much about the upkeep of HVAC units which is why I called, what I mistakenly thought to be, professionals and I have called this company before when we had an issue with our furnace and had great service then. This time was not great service and I was hoping to be a regular customer of Smith's but I don't think I'll be calling them for service ever again unless this is remedied. Yep, an edit to update, I am also never recommending them to anyone, I called and spoke to someone in charge and asked what I needed to do on my end to help them do their job so it wouldn't take them hours to fix my ac and the guy just told me to call someone else as they're short on people then hung up on me when I tried to ask another question. One last edit. I finally was able to get someone from SALINA to come fix our AC today and that guy was very professional and polite. He was here when he said he would be and the job that Smith said would take them hours to do only took this guy 30 minutes and my AC is working better than ever.

    Smith heating came out promptly to fix our ac, and they got it running quickly. They are true…read moreprofessionals and always do a quality job. We highly recommend them.

    Comfort Heating & Air - hvac - Updated August 2026

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