This is our second time staying in this hotel, which is located in a nice shopping area with a lot…read moreof shops, restaurants and a grocery store. Parking at the front was usually full but they do have parking on the side of the hotel which was plentiful with a nearby entrance to the parking which is locked between 11pm-6am and requires a room key to open. We stayed on the 3rd floor and the room was quiet, only heard at times people walking and taking in the hallway. The bathroom and room was clean, walk in shower had good water pressure. The room itself is comfortable, but we did have difficulty fully closing the blackout curtains (we used a hanger with the clamps to keep it closed for privacy at night). The bed is ok, spring mattress with pillow top cover. The room also had a mini fridge, microwave, and safety deposit box. When you check in you also get a $10 coupon to use for grubhub to order from local restaurants. Breakfast is free and standard for typical Hampton Inn's.

This place needs to double check their cleaning standards. I was upgraded to the…read morepresidential/executive suite but it wasn't cleaned very well. The front desk staff was warm and welcoming and even checked on us throughout the trip. Unfortunately the room wasn't in great condition as it had black mold in the bathroom, the beds were very stiff and the blackout blinds were missing a hook and wouldn't allow the curtains to fully close.

Let me start with the good. Friendly staff, good housekeeping and not too bad rooms…read more Now for the bad; arrived to find dirty dishes in my dishwasher, party past 1am in the room next door and 2 washers/dryers for the whole complex with at least 8 people waiting to do laundry, and no laundry service. I will be traveling a lot for work and unfortunately this will no be on my list of places to return.

Stayed here just for an overnight stop. Full size…read morerefrigerator, dishwasher, microwave, kitchen sink; supplied with plates, cups, utensils, etc., hand dishwashing liquid, sponge and paper towel also. Can pull a curtain to separate the couch area from bed area. Lots of storage. Can expand desk area with a pullout table. Stand up shower which I prefer. Stay includes hot breakfast. Seemed like it was better to eat later bec the meat options and eggs were dry earlier. Noted staff keeping place well-maintained. Near N Main St. which has stores and restaurants, and universities like University of Notre Dame, etc

I had a really nice stay at Aloft South Bend. The hotel has a modern, upbeat vibe and the rooms…read morewere clean, & comfortable. The location is also a huge plus--super convenient for getting around South Bend. The staff was friendly and helpful throughout my stay, which always makes a difference. Check-in was smooth, and any questions I had were handled quickly. The only reason I'm giving 4 stars instead of 5 is that there were a few small things that could be improved (nothing major, just little details that would make the experience perfect)... concession & food options & prices. Overall, though, it was a great stay and I would definitely come back!

I stayed here for 1 night during the week for work/ before flying out the next day. I booked the 1…read moreKing Bed, Corner, Ultra Savvy Suite. Room - 9/10 large, modern, clean, no issues with temperature, had a small mini refrigerator but no microwave, decent view Bed - 9/10 very comfortable, good pillows Bathroom - 9/10 large counter, decent lighting Shower - 8/10 hot water, good water pressure Entertainment - 10/10 - tvs have Netflix Parking - 10/10 it happened to be free the night I stayed here. Parking garage is inside the hotel and has elevators that go directly to the room floors which was convenient. Location - 10/10 downtown, close to restaurants, close to airport. Gym - 8/10 decent size for a hotel, cardio equipment, free weights Food - NA - breakfast not included and I did not order anything from the small onsite kitchen. Pool - NA - I did not use.

Julie was absolutely amazing -- from the moment we walked in she was super welcoming and let us…read moreknow there was an option to change our room to one with two queens vs king with pull out. She put us close to the elevator which was super thoughtful and sent us with snacks. She was super accommodating to us all around and even called over to the sister location to get the OK for our son to go swimming. Super happy we chose to stay here, Julie has made our experience really wonderful.

This is my first time staying at this hotel…read more It's conveniently close to many places to eat and only minutes from the university mall, which is nice. There's lots of parking and a smooth process for check-in, and the price makes it even better. There's lots of seating in the lobby area. With a big screen TV, booths are over to the side with a small private TV for viewing. The elevator is over to the left from the front desk. It was not complicated to find the room, and seeing the ice machine before finding my room was a bonus for me, even in this cold. I liked that the floor was nice and clean, with no bad smell as you searched for your room. The room is a little outdated, but it was nice and clean, so that's a plus, with the basic body wash, shampoo, conditioner, and hand soap complimentary. I like the size of the couch and table in the room, including the desk and the TV, with a few drawers to store your clothing. The closet is a good size with an ironing board, extra hangers, a pillow, and a blanket. I had no issue with my keycard not working Overall, it was a good stay, and for the price, it was worth it. And the lady who worked until 11 p.m. can't remember her name. She has a short bob haircut. She's so welcoming and pleasant, not to mention she remembers your name, which makes you smile, especially if you are having a rough day.

I like this hotel very much. The staff are all awesome especially Danielle and Donette. Only issue…read moreis the television system. There is to be an upgrade after the football season. Doesn't help now. I will stay here again. Teetered between 4 and 5 stars.

AVOID this "hotel" at all costs! Unless you enjoy a dirty room and a cold shower, that is! Here are…read moresome of the issues encountered: 1) Advertised a pool but was not actually functional, with no sign of anyone coming to repair 2) Crumbs in the pullout mattress 3) mouse poop on the floor 4) very small/tight space for the amount paid 5) Beds rock hard...the list goes on. Front desk staff is friendly but not actually willing to do much about all of the above, other than saying "run the water a long time and see if that helps". Go elsewhere! Not up to the standard of other Marriott hotels we have experienced, not even close!

Clean room, but construction is substandard with noises from people walking on floor above…read more Powerful and large shower, no tub. Breakfast is free and same quality as nearby Hilton which charges $10.50 for nearly identical fare: scrambled eggs, salsa, oatmeal, mystery meat, etc. Hilton has more staff and better construction. These chains need to stop serving the mystery meat. It's carcinogenic and totally unhealthy. Only person I saw take it was a morbidly obese grandmother giving it to her ~ 8 yo grandson along with some colorful Cheerios. She got No fruit although there was a good selection of sliced melon, blueberry, whole banana and apple. European hotels would never serve this low quality food.

Travis is the man!…read more We came here for a hockey tournament over the MLK weekend. The first game wasn't until 1pm on a Saturday and with check-in being 3pm, we didn't think we'd be able to sneak in at 10am. Lo and behold, we were pleasantly surprised with Travis and his manager's decision to graciously allow us to check in early. After an almost 3-hour car ride, it was nice to get an hour to lay down and take a break from the car. The hotel room was clean and thankfully void of any smells, especially smoke related. It was a little tight for any more than two grown men, but we did have to get a king room so other larger hockey families could take the double beds. The bathroom had a glass partition versus a curtain, something I look for in a proper hotel. The lobby was modern with a lot of seating and places to enjoy the complementary breakfast. The staffing all around was friendly and helpful, with pleasant greetings and smiles. Overall, a decent value for the price. Decent facilities and the perfect location for a hockey tourney. We'd come back again!

Spent the night while enroute to Missouri. The entrance was under constructions, so it was bit…read morehectic trying to get into the parking lot. The staff member that greeted me was welcoming and friendly, got my key and headed the room. The dining area was all closed due to covid-19, no breakfast, no gym etc. The room was clean and bed was comfortable. The hotel is surrounding by tons of fast food joints since all you can do right now is take-out/drive thru.

This was the most disappointing Marriott stay we have ever had. The staff was unhelpful & rude. At…read morecheck in there was no ID even asked for which felt unsafe. The breakfast buffet was a joke with nothing on it the 2 mornings we were there (see photos). 1 treadmill was broken and the other one shut off on us while running. The TV was tiny in the room and was not a smart TV. If you are expecting Marriott experience, please look somewhere else.

Love this place from the minute you check in to check out. Everyone here is super friendly and the…read morehotel is spotless. They have a nice coffee shop in open lobby area, as well as a bar. Breakfast is fairly standard, but nothing spectacular. Large parking lot out front. Would definitely stay here whenever visiting south bend and Notre Dame

The lobby is under construction and I wish we knew that at the time of making our reservation. We…read moredidn't get to enjoy the beauty of this place for which we chose it. The rooms were quite comfortable and seemed also renovated. Showers were great - water pressure and really hot water! Breakfast was really basic - as a gluten-free vegetarian I couldn't eat much. They ran out of much of their fruit so had to step out to get breakfast elsewhere.

We were here for a softball tournament and fortunately only staying 2 nights. I don't believe we…read morehad a choice of hotels - pay to play/stay - so we actually were upcharged the price so the tournament was making money off us at every opportunity. Anyways, check in was easy and before the posted time. YAY - star for that. We were on the first floor and our room was COLD - which was a sign at least the A/C worked. We've stayed at places that it did not. Star for that. Also, linens were clean and beds were comfortable. Star for that. I shower at night - so that first night, I got in the shower and quickly found out it was broken. While water came out the shower head, it also sprayed EVERYWHERE as the cord had a leak at the connection to the wall. I managed to not get too much water on the bathroom floor, but had a crappy shower as I tried to quickly get clean so I could turn the water off. My hubby showered in the AM and he got water all over the floor. I had to use bath towels to create a dry space for us to walk and use the vanity/toilet. While he was in the bathroom in the AM, I used the public ladie's room across the hall to put on my makeup. The toilet was running NON STOP. So I reported both as we headed out for the day. It was a Saturday and I expected nothing to get fixed - surprisingly, both were fixed when we returned that night. No lost star but no added star. Later that day I went to work out. I had briefly peeked in the fitness center and saw they had dumbbells. I planned to do a strength work out. HOWEVER, when I went in to begin my exercise, I saw the had 1 3 pounder, 1 10 pounder and then the rest were 25, 35, and higher. No strength work out for my. I had to do cardio. So I went to turn on the TV that's hung on the wall - NOTHING. No signal. So it was just me and my thoughts. Which makes for an extra miserable workout. Next let down - went to breakfast. They had a neat coffee machine - but no decaf. And they only had 2 tea options. I then went to look for fruit. I love it when they have cut up fruit - or at least a variety of whole fruit. Again - nothing but small apples. Which I had to go with as I had to eat something. Fortunately, I had packed some bananas and granola - otherwise it would have been an even more disappointing breakfast. Final problem - as we were settling in for the night, a dog started barking - and barking - and barking non-stop. After 20 minutes, I called to the front desk and told them a room very near us had a dog that was constantly barking. The staff did respond as I could hear them knocking a door - but apparently, there was no one in the room - but the dog. As the barking did not stop for a while. We heard the dog again later - but at least it was not while we are sleeping. I have stayed at dog-friendly hotels - but NEVER had I experienced a situation like this. PEOPLE - do better! Don't leave your damn dog unattended in the room in case it does start barking - and won't stop.

The rooms were not very clean. The breakfast items were not appealing, at all. Minimum fare and…read morebread, etc. did not appear to be fresh. The egg product was dry and hardly recognizable. No acknowledgment of BE rewards members and signs posted all over about what is not allowed or covered during stay. Was not an inviting feel especially compared to other BW properties we stayed at during same journey. I do hope that the proprietor makes some improvements.

I've been staying here for 20 years with my family when I come home to visit. Last visit was 2021…read moreand it looks like COVID restrictions have been lifted. We stayed in a one bedroom suite. It was clean and recently renovated. Queen bed in the bedroom with tv. Separate water closet accessible outside of the bedroom. Bathtub is big enough to fit a grown football player. Pool towels provided in room, bar soap, dishwashing soap, 2 dishwasher packets, glasses, plates, silverware. Full-size fridge with ice tray. Any other utensils or cookware can be requested from the front desk. We stayed for one week. Every day I received a personal text which I could reply to with requests. No daily housekeeping HOWEVER all requests were honored at any time including trash pickup. Free laundry room which came in handy with my family situation. Used the fitness center, two treadmills, free weights other machines. Small but worked for what I needed. Bathroom and shower in the fitness center. Two tvs. Super Bowl game was on the humongous tv in the lobby. Breakfast vouchers included for each morning. Buffet style of hot and cold items. Eggs, sausage, fruit, bagels, danish, cereal, coffee, tea, pancakes, hot chocolate. Attending staff very helpful and visible. Shout out to Julia, super friendly and helpful. Unfortunately no hand sanitizer is provided on the buffet or signs encouraging people to use a clean plate each visit. Staff really made us feel at home, really liked the personal touch. Front desk staff are awesome! Tammy has been there for 18 years and she has consistently been amazing. Jamie checked me in late and it was so easy. She continued to be helpful throughout the stay. I'll be excited when they upgrade the rooms with smart tvs but the channel selection is pretty good. Great place to stay with a family. Close to everything! Waffle bar to make your own waffle which is the only thing I felt comfortable with besides individual size yogurt. There is Notre Dame memorabilia everywhere. Very clean. Pics of all the head coaches but it's not updated. Come on Varsity, it just so happens you leave out the black coach? It would be nice to see the pics updated by the next trip. Looking forward to it.

Second time here in the last year. Employees were very efficient and friendly. Our unit was amazing…read morewith comfortable beds and living room furniture. The unit was close to the swimming pool which was nice. The facility is conveniently located to many things to do. It's not a long drive from Columbus but a great place to go for a long weekend or during the week... if you are retired!