I stay at this Hampton Inn once or twice a year; it's just about exactly halfway between my home…read moreand the town where my family lives these days. Always a pleasant stay here and I never have any issues. It was quite embarrassing, but last year I managed to lock myself out of my room because I was messing around, unnecessarily, with that hook thing at the top of the door that lets the door stay cracked if there are two people in the room and one leaves. Anyway, there was only me and I locked myself out, and the Hampton Inn staff was really nice about letting me back in (with an unfolded hanger-type device one of their people had to carefully slip through the crack between the door and the wall, in order to un-flip the switch I'd flipped; god, this was so stupid, and I felt ridiculous the whole time this was being worked on). They were friendly about it and acted as though I wasn't a huge fool for locking myself out in such a weird manner. The breakfast buffet is pretty comprehensive for a relatively small hotel. They offer a solid selection of cold cereals, plus waffles, eggs, bagels, etc. There's also a pool and a fitness room. I never see these getting much use, so they're in great condition and there's a decent chance you'll have the rooms to yourself if you decide to use them. When I drive out to visit family in Ohio, there's never a question about where I'll stop half-way; Hampton Inn, Washington PA, is always the way to go.

Very friendly staff. Super clean rooms. As soon as we…read morestepped off elevators onto fourth floor it smelled clean! Got in our room and it was spotless. Breakfast was what you expect - eggs, sausage, waffles, oatmeal etc. Area there was very clean also. Highly recommended.

A great place!! The Halloween decorations were awesome! It was really neat having everything so…read morefestive. The place was super clean and cozy. Everything is sanitized. The staff was friendly. The only thing we noticed was the highway traffic, but once we settled in we forgot about it. Would recommend to anyone needing a place to stay near the airport, RMU, or any other Pittsburgh area venue!!

We stayed at the Surbaban Extended Stay Hotel in Washington, PA for 24 days. It was the cleanest…read moreroom I have ever stayed in. By far, what made the Surbuban so special was one of their employees named Keke. She was so cheerful; always had a ready smile, no matter how busy she was. Her smile and positive attitude couldn't help but light up the lobby and she always said "hello". I recommend the Surbuban to all types of travelers. An excellent hotel. Be sure and tell Keke hello! - Nancy

I highly recommend!! The people are friendly , the rooms looked great and the food is amazing!! The…read morerenovations that were done made this place look amazing!! Good job Doubletree!!

Nice clean pool. Close to shopping, food, casino. Shuttle runs will take you to all of these…read moreduring certain hours.

Property in need of major renovations. Suprised at what Marriot puts their name on these days…read more Hotel is directly on the highway with trucks passing by all night. Property could use a DEEP clean. Mattress was like sleeping on a pizza box- buyer beware!

This isn't a rant, this is a WARNING backed with FACTS and documentation. This hotel didn't earn…read more3.5 STARS on Google for being a great place to stay, go READ THE OTHER reviews. ****DAY-1**** On Friday, April 17th, my family checked into ROOM 205 at the Marriott SpringHill Suites located at 16 Trinity Point Dr, Washington, PA 15301. First thing we noticed, we were given a handicapped room, and NO ONE in my family is handicapped, and we didn't request it, but ok, maybe the other rooms were filled. ----------- When we went up to the room, we immediately noticed that it was hot and there was no A/C, so we attempted to turn on the A/C. After about 10 mins of no success, we called the front desk and asked them to come up and fix the issue. The gentleman came into the room, looked at the thermostat on the wall, and then checked the unit near the window. He said he would be back and returned a few mins later and changed the batteries in the wall thermostat, and it finally came on. However, during the night, the unit was still shutting OFF completely, not due to it reaching the correct temperature, it was more of a power outage. ------------ **NOTE on Hotels Condition***The swimming pool area is "CLOSED for construction", this information should ALWAYS be disclosed at the time of reservation because this is important to some guests, especially when you're traveling with children who enjoy swimming. The stairwells were dirty and the ice machine on the 2nd floor was broken. ---------- ****DAY-2**** We spent the majority of the day at the Pitt Jam basketball event, so we didn't get back into our hotel room until almost 9pm. Once again, the AC WAS NOT WORKING! The wall display said "LOW BATTERY," even though the batteries were just changed the day before, so that tells me we either got used batteries from another room or extremely CHEAP batteries were used. We called the front desk AGAIN and informed them that the A/C was not working. I saw the maintenance guy I was speaking with in the hallway leaving another guest's room and asked him to come with me to take a look. I explained to him what happened, and he stated that he "wasn't surprised." A few mins later, the middle eastern gentleman that "changed" out batteries the day before came back to the room. I informed him that the wall unit said "low battery," and he said that wasn't the cause. He left and did something, and once again, the unit came back on. My wife and son were already in the bed and trying to sleep, so I didn't insist on a new room because we'd already had a long day. ----------- ****NOTE*** The A/C completely SHUT OFF again during the night. I woke up at 3:47am drenched in sweat and pissed off that this was happening again. I also noticed my laptop, which had been on the charger the entire time playing sleep music, had DIED. The OUTLET was DEAD! My son told me in the morning that his PHONE WAS DEAD, it was plugged in the entire night. ------------- ****BOTTOM LINE The ENTIRE ROOM LOST POWER at some point, and nothing worked!! I informed the GM of what had occurred. She apologized and said that since we booked with a 3rd party, we had to contact them for a refund and that she would approve it. We've stayed at hundreds of hotels over the years, and this is the 2ND WORST HOTEL EXP EVER, only outdone by bed bugs at another hotel a few years ago. ----------- *******READ & SHARE YOUR REVIEWS** Take pictures and list your REVIEWS on: Google, TripAdvisor, Yelp, Facebook, and the 3rd party you booked your stay. If I would have read the other reviews, I would have NEVER booked a stay here, so do yourself a favor and READ THE REVIEWS, save yourself a nightmare!!!

4.5 stars. This Hyatt Place hotel is connected to the Hollywood Casino. This hotel's amenities…read moreinclude free self-parking, food (Parlay Lounge, breakfast bar, The Market store, and The Placery restaurant), free Internet, meeting spaces, business center, fitness center, swimming pool, dogs' stays for a fee, etcetera. In 2025, my husband and I had three stays here, and so far in 2026, we have had one stay here. All four stays were two nights long, and we paid for our rooms with credit-card points. Our rooms had a king-sized bed, sofa bed, 55-inch television, microwave, small refrigerator, desk, chair, and more. The rooms were clean and in very good condition, aside from a chipped bathroom tile, some peeling wallpaper, a burned-out light, and wall crack in one room. During our first visit (see my first review below), both the employee at the front desk and the housekeeper had unprofessional communication such as laughing at us about our floor and huffing and puffing about our do-not-disturb sign (we have received one during ZERO of our stays), but during our second through fourth visits, the employees performed their jobs better. We recently learned that we are permitted two free sodas per day, but I am not sure why.

This hotel had THE MOST comfortable bed & pillows I have ever slept on in a hotel. It was seriously…read moretop notch. Highly recommend.

Such a historic site deserves much better care and trained people interacting with the public. I…read moreshould have known something was wrong when I was informed that I needed to give three days notice if canceling and would forfeit an overpriced night's stay ($257/night for one person) if I canceled within that window. The lobby was grand and historic, but the building was nearly silent when I entered. Not a soul in sight. Now I understand why. I was given a third floor room that was the furthest from the elevator, in a poorly lit, dingey, slightly scary hallway that had years of re-painting over old paint. The room was sparse, only one chair, not a table to work from, or lights by the bed or even a telephone. The cable television kept losing signal because the internet was unstable. I had to check my email seated from the bed. The bathroom didn't have soap, to wash hands, and the sink was the tiniest sink imaginable. There wasn't any counter space in the bathroom to put toiletries on and the bath gel in the shower was empty. The only soap to wash hands with or to use in the shower was a small jar of complimentary bath gel. The bath towels were two hand towels. The flooring in the room had recently been refinished, but was so shoddily done that it was uneven as it met the door to the bathroom. The staff were uninformed and incredibly rude. I had to ask for ice, because there wasn't a refrigerator, and when I asked to borrow a proper glass wine glass, the attendant suggested that I might steal it. When I asked her about local places to eat (there isn't a restaurant in the hotel), she said she didn't know about the local restaurants because she wasn't from there. The morning crew were even worse. Such a disappointment for a hotel with a historic past and a presence deserving of much better care.

Our experience at the George Washington Hotel and Event Center felt like two completely different…read morebusinesses. The event side was flawless. The historic building is beautiful and full of character. The event spaces were perfect for our daughter's wedding, and the food received wonderful compliments from guests. Hayley, the event coordinator, was fantastic. She was responsive, organized, and helpful throughout the planning process and the entire wedding day. The catering and event staff were attentive, professional, and efficient. They earned every bit of a five star rating. The hotel experience was a one star experience, primarily because of the general manager, Robert. From the beginning, communication was difficult. His responses often felt defensive or dismissive rather than collaborative. During our tour, Robert showed us beautifully decorated rooms and presented them as typical. When guests arrived, many of the rooms did not match what we were shown. Some were sparsely furnished, lacked basic seating, or had maintenance problems. Some had cleanliness issues, including dead flies and dried food. One room had a broken door frame and a door hanging loose on its hinges. Multiple room assignments changed without notice, and despite being told the hotel would be reserved for our group, at least one room was rented to someone outside the event, which we discovered in advance and were able to correct. Some rooms were eventually comped, but this was reactive rather than proactive, and it added stress to what should have been a joyful weekend. Five stars for the event staff and venue. One star for the hotel and the general manager's handling of accommodations.

Its a pretty nice little Hotel-located right off the highway, with a Wendy's restaurant within…read morewalking distance. There is a casino across the street and a Sheetz down the road. The breakfast was average as always, for a Fairfield Inn. There is a laundry facility with one washer and one dryer, the washer is a $1.50 and the dryer is one dollar which is a bargain these days! There is a pretty nice fitness room that was temperature controlled and nice and cool which overlooks the indoor pool and outdoor seating area which it's also very nice with a grill available. The room was fine again average for a Fairfield Inn. The front desk attendant was hit or miss in pleasantries-she seemed annoyed when I arrived, but was more pleasant the next day in the morning, but then later in the evening, not so much-I was never greeted as a valued titanium member, which I guess I really don't care anymore---

Mostly clean except the cleaning crew doesn't vacuum under the sofa…read more Room never cooled down middle of May 2025. Bed was ok but it had a very hot topper that made it even harder to cool down. Never temp neutral. Had to sleep on top of the covers. Plus there was a very loud central ac unit that kicked in every 20-30 minutes outside. 3 stars tops expected more for the almost 300 smacker room. Almost slipped and broke my neckbin the super slick bathtub while taking a shower. No texture. Caution when bathing! The room didn't smell clean as others I had been in for less.

Where do I start? I'm usually a BIG fan of Hampton Inn, but there's so many things wrong with this…read moreone. The floor in the elevator simply needs to be refinished and restained, but they don't bother. The front of the vanities in the bathrooms are worn out, and show their unstained wood color in places where the wood stain and sealer has worn through. The pillow pillows are far too small, they're almost square- Although you do get four of them. Did I mention the carpet is sticky? Perhaps the most criminal thing is the complementary breakfast. The hard boiled eggs were quite literally frozen, and had a very, very strange texture. They also had very little flavor, and I couldn't recommend eating even one. The egg white half omelette thing that you're used to seeing at these hotels was barely warm, and the chicken sausage was also barely warm, and had no signs of being grilled, fried, broiled, or any attempt to put any color on a unsavory looking brown gray patty. But hey, you can get Hilton points, and it might be better than the No Tell motel. But as far as Hampton Inns go, this is likely the worst I've stayed at, and I've stayed at a lot.. So, buyer beware,

Room was rundown, Smoke alarm missing,…read more Curtains and shears did not close and we were in room 104 because I am disabled. Anyone walking by could see us in bed, Was not Hilton Quality

What a dump! These are the pics from Room 416. . Broken floorboards, dirty sheets, soiled towels…read more(look at the towel they gave me in the shower to use), the book shelf is held together by screws that are popping up. This is literally what I expect from a 3rd wold country (I know cuz I've been to many). If I pick up a disease or virus from my trip, it'll most likely be from this place. Avoid at all costs!

I don't know what happened. I've stayed here many times in the past, and while they were never…read moredeluxe 5 star accomodations, they were acceptable. Either as Motel 6 or Rodeway Inn, I never had a problem. My stay this time began well enough; the room, while I wouldn't eat off the floor, was clean. The bed linens, while stippled with a few cigarette burns, were clean as well. Ditto the towels. All bathroom fixtures were operating properly, so I had no complaints. My problems began when my sister called to extend my stay. Not only was it nearly impossible to contact any of the staff (I had to walk to the office from the high 400 rooms only to find no one there. There were 2 pieces of paper taped to the COVID safety window with a number to call if no staff was available, which I then provided for my sister.), when she finally did get in contact with someone they were very rude, hanging up on her, then not answering when she called back. She called the number I gave her and finally managed to make arrangements for my extension. She was quoted a price of $65 per evening, for 2 evenings, which she agreed to. Total price, with tax, $144.30. (I know, the math didn't add up for me either.) When she checked her account online to see that charges were deducted, she was surprised to discover that $216.45 was removed. (The math is really off now.) She again called and was basically brushed off. She was told that she would be sent an email explaining all charges, which she has yet receive. (It is possible the individual was busy and couldn't immediately address her concerns.) Later in the day, after all transactions should have been concluded, an additional $7 was removed from her account. (Further mathematical discrepancies.) She again attempted to contact someone to correct the problem without success. She contacted Rodeway Inn customer service and the woman was rude and informed her that she couldn't help her. She then contacted Choice Hotels customer service, and lo and behold, it was the same woman with the same inability to help in any way. I'd hate to think anything fraudulent was being perpetrated, but unless the situation is remedied satisfactorily, I'll have no choice. What bothers me the most is how upset this has made my sister. All she wanted to do was to help me through a rough patch and her reward was anxiety and possible theft. In any event, if given the opportunity to stay at the Rodeway Inn in Washington, PA, run, don't walk, to any other motel in the area. This experience has soured me completely. *No accusations are being made. Merely an exploration of possibilities, negative as they may be. Hopefully a positive resolution will be found, and it's nothing more than an unfortunate misunderstanding.

The outside of the building was very run down..no problem that shouldn't affect our stay. Checked…read moreinto our room and was faced with old food containers, toys, and trash littered around the chairs and beds. The floors were covered with food crumbs, there were stains all over the mattress, and the bed sheets were covered in hair and dirt. The surfaces were all covered in dust and grime as well. I immediately picked up our belongings and made our way to the front desk to ask for a refund so we could find other lodging. This hotel clearly does not actually clean the rooms, or change the sheets for that matter. I've never left a hotel in my life and I've stayed in some questionable hotels but this was too far in my opinion. Thankfully the front desk with understanding with issuing a refund but this hotel clearly needs evaluated by corporate.

This comfort inn location is perfect if you are going to the outlets, the casino or in our case a…read moreconcert at the Star Lake Pavilion. The hotel is a little outdated but the rooms are neat and clean. Every staff member I came in contact with were all smiling and pleasant from the front desk clerk, housekeeping and even the maintenance man. If I'm ever in the area again I would totally stay here!