Minutes off of I-81 but miles from the forgettable highway exit chain hotels, the GFMH is a…read morecharming stay in downtown Marion. Friendly staff, clean comfortable room, restaurants & bars just a short walk away. Small town vibe surrounded by beautiful Virginia mountains.

My wife and I were attending the "Song of the Mountains" Show of 03 May at the Lincoln Theater, so…read morewe stayed at the General Francis Marion Hotel, which is literally right next door. Be prepared to go back in time. This charming hotel was built in the late-1920s. Except for the updated bathroom - which was really nice in and of itself - the room is classy antique. The bed was wonderful; linens were great; and the shower was great; Staff couldn't have been nicer. There are great restaurants across the street, plus the Hotel's own "Swamp Fox" Restaurant for dinner. A wonderful experience minus one thing. The continental breakfast left much to be desired. It would be nice to have had yogurt in the 'frig; and more than one type of juice. Microwaved Jimmy Dean's Breakfast Croissant Sandwiches did not fit the ambiance of this old lovely hotel. Biscuits and gravy would be a nice touch. Otherwise, our stay was lovely.

Easy check in and out! What I noticed most was the cleanliness. You walk in and everything was neat…read moreand organized. They have a little convenience shop to the left of the desk filled with snacks and, luckily, floaties for the pool. The front desk ladies were polite and friendly! We stayed here twice, in the same room actually. It had 2 queen beds, a pull out couch, mini fridge, desk area, and a decently sized bathroom. Our party consisted of 2 adults and 2 children and we had more than enough room. The bathroom was stocked with shampoo, conditioner, and body wash, all in refillable pump bottles. The sink also had hand wash and body lotion. The pool area was kept clean and the staff said we could eat in there at the tables if we wanted. It wasn't a huge area, but there were at least 2 tables and several options for seating. The pool only went to 5 feet and had decent stairs for my toddler in the shallow end. There was also a small gym, complete with some dumbbells, an adjustable bench, treadmill, elliptical, and star stepper, plus a yoga mat and exercise ball. There was a small cabinet which held towels, wipes, and a water dispenser/cups. The only bummer was I saw the same dead moth under the elliptical both stays (2 weeks apart), so I know the gym hadn't been cleaned. Breakfast was decent-- it was the same both both times we had it. They have 3 cereal options, some yogurt and oatmeal, fresh fruit (apples, oranges, and bananas), two types of eggs, sausage, bacon, toast (even a GF bread), bagels, muffins, cinnamon rolls, and a pancake maker. There was also coffee and tea. Everything was served until 9:30. There is always water with fresh fruit out. We ate at two nearby restaurants-- Fat Boy's Pizza and Cinco de Mayo Mexican and both were great! There is also a restaurant list inside the lobby. I felt safe staying here and had no issues in the parking lot. There were only a few other guests during both of our stays. This was a good spot to stay during our travels and I will definitely consider coming back!

Check in was fast and clean hallways and warm swim pool . Overall good stay, good value for the…read moreprice.

Had to stay the night here cause it was the only place that had two rooms available. The smell as…read moresoon as you walked into the building knocked me back & when I walked outside everything smelt great. Room wasn't bad but the bed was way too soft & felt like I was going to slide into the floor. Turning on the air made the room smell worse than what it already did. No amount of showering & scrubbing with soap made me feel clean. Felt like I had bugs crawling on me when I went to sleep. Only two things made this a two star: Mountain Setting Breakfast

I travel for work and stay here several times a year. This location is one of the best. It is…read moreclean and the staff is wonderful. There is a little fenced in park and path by the river across the street as well.

for city folks: Be prepared to be off the grid. It was so peaceful and quiet, all we heard were…read morethe cayotes and dogs "talking" to each other. We drove into W. Jefferson for a late lunch (Hotel Tavern) but just explored the huge property. Breakfast is in the main house - great french toast and strong coffee, good conversation. Hubby and I definitely enjoyed the time off to explore this relatively remote part of VA.

This has to be one of my favorite new places to stay in the mountains of VA. Scott & Loren's home…read moreis exquisitely kept and has something for everyone to appreciate. We planned this trip as our first anniversary weekend to get away from the chaos of everyday life and it was every bit of what we needed. Unlike other B&Bs, Scott and Loren's home offers a secluded and private setting where you can enjoy the grounds without having to tiptoe around other guests or wait for a good spot on the porch to open up. It offers a level of comfort and seclusion not easily found elsewhere. Their property is amazing with gardens throughout and a quietness you cannot find at other B&Bs. They are incredibly welcoming to their home and go out of their way to make you feel appreciated. While we were secluded from civilization, the home itself offered all of the amenities you could ever need. We especially enjoyed exploring the books on the shelves, sitting on the porch, looking at the many species of trees and plant life, and perhaps best of all Scott's French Toast breakfast. I cannot stress enough just how wonderful our stay was and how accommodating they were to our last-minute changes. We are deeply appreciative for their hospitality and every little touch they put in to make our stay a memorable one. We will definitely be back for future stays.

Aesthetic: A well run Hampton Inn…read more My Favorites: The free snack selection. Experience: This was a very well managed Hilton property, we enjoyed our night here. We were impressed with all the complimentary snack offerings upon arrival. The beds were standard, comfy, and clean. We had a nice little mountain view and it was a cute area. The tub in the shower didn't have a drain plug and looked like it needed to be painted badly, and the water pressure was very weak, that was the only downside, but not a huge deal for an overnight. We'd definitely stay here again when in Princeton.

We are Diamond members, traveling constantly for our kids' competitive sports, often choosing…read moreHilton without hesitation. This trip was no different--after a seven-hour road trip, the four of us (plus my service dog) rolled in, dreaming of a quick swim and some relaxation. Spoiler alert: that dream died fast. We used the Hilton app to check in, but I went down to the desk for a second key so my husband and I could both access the room and amenities. I gave my room number, and--without asking for my name, ID, or even confirming I belonged there--the employee just handed me a key and said, "Have a good night." I'm sorry, WHAT? That's not customer service, that's a security disaster waiting to happen. We stayed in room 504, where we were greeted by a musty, dirty odor strong enough to knock you backward. The room looked like it hadn't seen a dust cloth in years. The bathtub? Absolutely disgusting. Several light bulbs were out. The beds were lumpy and uncomfortable, the whole place felt like a tropical rainforest with the humidity, and the Wi-Fi (which I need for my work as a REALTOR®) didn't connect at all. To top it off, the shower had no hot water, and by morning, I'd developed a sore throat. The pool was supposed to be our redemption moment. Instead, an interior light fixture came loose while my kids were in the water. We immediately got them out and told the staff. Two hours later, the pool was still open and people were still swimming like nothing happened. Because apparently, here, safety hazards double as "added ambiance." Then there's the "pet relief" area--a 5x5 patch of grass that looked like a landmine field of other dogs' poop, with shards of glass scattered throughout. The bag dispensers were empty, not that I didn't bring my own. My poor service dog deserves better than that. And just when I thought I'd seen it all, I spotted exposed wires on the 5th floor, seemingly connected to a security camera. Nothing says "welcome" quite like loose electrical wiring. The one and only pleasant surprise? Breakfast. It was actually good--shockingly good, given everything else. Unfortunately, one decent meal doesn't erase the fact that this stay was dirty, unsafe, uncomfortable, and far below the standard Hilton promises, especially for Diamond members.

As with all IHG hotels, this place presents best at the lobby and entrance. Our room was pretty…read moreclean. Because we booked with points, they didn't give us our preferred king BED but rather two queen beds. Perhaps most notable of all is they charge for parking. We asked about the policy and the answer was some IHG hotels do it. IT Isn't that much money but given the price of the hotel rooms it's just one more expense. It's unnecessary. We've stayed at IHG hotels worldwide. This is the first hotel outside of a major city that charges for parking. We won't be back.

Comfortable, affordable hotel. The room was clean, and they offered free breakfast. They charge a…read more$5 parking fee. It's a small fee, and most ppl probably don't even know they are paying it. I'll just say it's odd. I have never been charged for parking unless I am staying in a city where they have to valet your car. It's just odd but wouldn't keep me from staying here again. That's how they get cha!

Great staff and wonderful and cozy atmosphere. Everyone's so helpful and nice great stay I def…read morewould recommend this hotel also conveniently placed Walmart and restaurants with DoorDash available

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

Stayed here one night last week. Used digital check-in and was able to go right to my room with my…read moredigital key. This isn't a super new Hampton Inn but everything in the room was clean, comfortable, and in working order. My grumble with this location (and so many others) is that the desk was right next to the a/c unit so I couldn't work without being turned into a popsicle. The location is good. Right on the main drag in Galax with a Sheetz across the street (not really walkable though. the "street" is 6 lanes. As others have mentioned breakfast is great and did seem to include an extra hot item. I do wish the staff was a bit more friendly. I passed the front desk multiple times and was never greeted. Additionally the breakfast attendant didn't provide any sort of greeting. It's a small thing but I have come to expect it.

Their internet was out. They knew this when I checked in and didn't tell me…read more When as a business traveler I told them I had to have internet, check me out at no charge. They refused. Their "manager" has to approve it and wouldn't be back for days. Hilton apologized for their behavior but they still charged me anyway. Avoid this place.

Our non-smoking room had recently been smoked in. We asked to be moved, but only smoking rooms were…read moreleft. Only 2 sets of towels for the three of us, so went to the desk to ask for a third set, which was never delivered. Phone not working. Poor quality, definitely not worth the price.

Sleep deprived.....beware . The pool is drained which is fine; by the looks of this place I am not…read moresure it would be clean. The room is dirty, I wiped everything down with Clorox wipes. No customer service which is fine, I just wanted a clean room and bed. The beds are comfortable but after finding a tick looking bug crawling on the bed (see picture) I am just sitting up while my family sleeps. Don't look under the mattresses....you will for sure not sleep. We are too tired from driving to leave. I wouldn't use their blankets as there is hair and cigarette burns on it. I really wanted to be positive on here but if you don't like dirty rooms or a bug in the bed will make you itch all night, keep driving. The hotel is pretty dated which is fine, it's the yellow water stains on the ceiling and gunk on walls that bothers me. The AC is working great and not as noisy as you expect in a minimalist hotel room.