I got there before a large group. The small luggage cart in the lobby was broken, and the manager…read morewould not let me use the luggage cart because she was saving it for them. She told me, "I just wait!" I was navigating my mother (who was having some mobility issues), my father, and a small dog. I need the cart for all of ten minutes. She made me feel as if my money was not as important as the group's. The other staff members were pleasant, but I will never stay there again.

Stayed here for a night after watching the NCAA Tournament all day with a local friend at Hard Rock…read moreCasino in Gary. The only noise I heard overnight was from a TV in a nearby room, so the only con I have is that the walls are thin. But otherwise it was a nice stay! I would book here again for future visits.

I would give five stars, except the shower was not as clean as it could have been. There was some…read moremold between the glass doors and some hair that was not mine. The rest of the room was very clean. Maurice at the front desk was awesome! He was very helpful and extremely fun to talk with!

The sheets were blissfully soft…read more The place had a real eye for art. Jeff at the front desk gave me three waters instead of two. There was plenty of lotion to go around. And it was the good stuff. I made an attempt to look at adult websites after work, but I kept getting redirected to a My Little Pony website. The mini games were addictive and I found myself enthralled while playing with my four-legged friends until the wee hours of the morning. I may not have gotten much sleep, but I was given a new lease on life after being welcomed to the herd. I rate the Hammond, Indiana Hampton Inn & Suites five stars.

Well I had a pipe bust above my bedroom last Saturday/ Sunday morning at 3 am. So I needed a long…read moreterm place to stay. This place is close to home and Is Not A Party motel. Very clean but worn. The ATM and first floor ice machine don't work. The don't work also applys to the weekend staff. My room was always clean and well kept.. Get this come the weekend this cleaning person takes my fritos and dip. But leaves two bags of garbage right next to the can! Really the early Saturday morning I'm sitting at the desk in my room it falls apart all my stuffs on the ground. OK stuff happens . I call the front desk and got no ones here. I guess he's on the don't work list ?? Anyway I take the broken table mind you I'm handicapped in a handicapped room. I take it and put in hallway MYSELF..Then the manager trys to get me to change rooms . Even further away from the parking lot .So no. Just don't leave anything valuable in your room I mean seriously a bag of Fritos ? And don't expect anything but a tired motel were the shower valve falls out of the wall. A low toilet in my handicapped room. A tiny shower matt. No shower chair ( I had to ask) So luckily I close to my apartment. So I brought my own toilet ring booster seat, my own shower matt and a step to aid getting in and out of the shower. The floor in the bathroom is an ice skating rink when wet Dangerous especially in a handicapped room. So for over a.$ 100 ++ a night? You get an old worn motel. So I'm stuck here until repairs to my apartment are complete. I GUEES RAMADA IS BUSY SPENDING MONEY ON C.E.O.s BUT NOT THERE RAGGEDY MOTELS BECAUSE THIS ONE IS JUST THAT OLD WORN N RAGGEDY. BUYER BEWARE RAGGEDY MOTEL AT HOTEL MOTELS PRICES. .!!

By far one of the worst properties I could have ever stayed at I am a bus driver who stayed here…read morewith a team last night. I was never told where to park my bus upon arrival of hotel. on top of that my room stuff like an ashtray. The carpets were very dirty like they hadn't been cleaned in years then when I get back to the hotel with my team, I get a phone call in the middle of the night telling me to move my bus or it was gonna be towed, and the team would be kicked out over it as well when they had nothing to do with it. The security guard decided to get real antsy with me and called me a derogatory term then, when I went to the general manager about it in the morning, she decided to take the hotel staff side instead of hearing what I had to say needless to say it shows how this hotel is ran the GM is complete and utter trash needs to work on her professionalism the night auditor needs to learn to come to work in uniform and not regular clothes so that way he can be recognized as an employee and not look like someone who shouldn't be working behind the front desk needless to say I called Wyndham support to file a complaint against the hotel but I feel like that's probably gonna go nowhere. Trust me when I say it don't waste your time with this hotel keep looking it's not worth it.

Everything you need in a hotel. I was in the area for my friends wedding and got a room knowing…read morethat I didn't want to drive a couple hours home afterwards. I checked in super late, around 1am. The lobby and parking lot were full of drunk people from another wedding so that was fun. But the person that checked me in was super friendly and got me checked in quickly. The room was nice and had good space. It was just me but it would be fine for 2 people. The only thing I noticed was that there wasn't a coffee maker in the room, but there was coffee, stirrers, etc. my favorite thing about staying in hotels is complimentary breakfast so I got coffee downstairs anyway so it wasn't a big deal. The breakfast was pretty good and had a good variety. They had strawberry kiwi enhanced water in the juice machine which I've never seen before but sooo appreciated after all the celebrating I did the night before.

We stayed at this place for over a week and I thought it was pretty good! The breakfast was…read moretypical as most hotels. The rooms were clean but they only clean ever other day. You can get it cleaned every day if you like. It was nice not having it done everyday. They gave me new towels each day. The staff was nice and we enjoyed our stay.

Stayed here for a long weekend honoring my mother's passing. Our entire family stayed here so that…read morewe could go to the Indiana Dunes and dine at Giovanni's in remembrance of her. This was my first experience staying here. Lovely and close proximity to Centennial Park- lit up at night- So beautiful and peaceful. I lived in Munster for my school and professional days at the hospital. Moved to Chicago and then to the West Coast- Southern CA. This is definitely the place to stay. The rooms are so nicely appointed and clean. Staff at front desk and at breakfast are so accommodating. I highly recommend it for a most pleasurable stay.

Booked me for this one night stay here on my way from Chicago to home using her points. She called…read morein advance to put my name on the reservation, but the guy spelled my name wrong. Fortunately the reception at the desk still managed to find my reservation and she is very kind and nice. The room is nice, bed is comfortable and bathroom is modern with walk in shower. Everything is great, and i had a good night sleep before my long drive.

I had a conference in Indiana and stayed here and I had the most pleasant stay. I had a river view…read morefrom my room, and it was incredibly lovely. The breakfast was decent and coffee and tea flowing all day . The hotel was very clean and new. I do have to say the house keeper Deja was very nice and attentive towards me and my coworkers . She came and checked on us to make sure if we needed any toiletries, towels etc. . I will definitely stay here again .

We booked a room with a roll-in shower. Our reservation guaranteed that, but when we got there,…read morethey put us in a room with a (supposedly) mobility accessible tub. This does not work for us, but they had no rooms with a roll-in shower available. I slipped and almost fell (hence wanting the roll-in shower) trying to get in and out. The tub was NOT in any way mobility friendly. We had to put a heavy transfer bench in the tub ourselves, and it made the shower curtain go out so that water went all over the floor, making it slick when I got out. The soap, shampoo, and conditioner were attached to the wall at high standing height (I'm 5'4", and the were at almost the top of my head when I was standing). Not only that, but they were mounted at the back, which meant they were behind the back of anyone using the seat in the tub. We asked to speak to the manager, but no one ever even tried to contact us. The person at the desk said they were going to try and get something taken off for the inconvenience, but that didn't happen either. We do a lot of work to find a room that will accommodate what we need. When the reservation guarantees a particular kind of room, we depend on that being what we get. We had a reservation for Christmas as well, and we have cancelled i5. Never again. If you have mobility needs, I would not stay here.

I don't typically review the hotels we stay in. However, I needed to boost the rating of this…read moreplace a little bit. Does the location seem a bit sketchy? Yes. Is it located immediately adjacent to a crazy busy freeway? Yes. Did I see heroin needles and trash littering the parking lot? No. Did the hotel have a funky smell? No. Did I try the complimentary breakfast? No. Did the price for a night of lodging seem reasonable for the location and experience? No. What I got is very friendly service from each staff member. A clean room with a comfortable bed. A decent shower. A surprisingly good sleep with very few interruptions from highway noise. Overall, it worked for what we needed and I'd consider a return in the future.

Located in a sketchy neighborhood right off interstate 80/94, there is much that could be done to…read moremake this a more desirable inn. First, this is a dated facility showing a lot of wear & tear. Upon arrival, the staff seemed preoccupied and a bit disinterested in providing information or service. Rooms are fine - nothing special but serviceable and clean although the bathroom door in our room was very sticky to open. I don't believe a child could open it. Toilets are set to fill very slowly. There is only one bathroom off the lobby (for both genders) and I found it badly stopped up and water puddles were all over the sink counter. Breakfast buffet was serviced and restocked poorly. Coffee ran out and took 15 minutes to be refilled. Syrup for waffles ran out and was not replenished. From 7a until 9a no tables or counters were cleaned. Oatmeal and dry cereals were fairly unpopular so the accompaniments for those were in good supply as was the juice dispenser. Lots of milk cartons and yogurts in the mini fridge. I'd have to be pretty desperate to return.

A huge compliment to Chef Theresa at Club 38 for the incredible vegetarian minestrone on Friday,…read moreMay 29th!! It is so rare to find a truly delicious, flavorful soup that doesn't rely on meat, and she absolutely nailed it. It was an amazing addition to the menu and made the visit incredibly memorable.

Hello, I recently…read morevisited from Miami and arrived late for check-in. The overnight front desk host was fantastic and advised me that I would be able to get a late checkout. Based on that information, I decided to stay up, enjoy the casino, and spend some money on the floor. However, when I spoke with the morning front desk host, my request for a simple one-hour extension was flatly declined due to "no availability." Looking at the nearly empty parking lot and knowing the scale of this property, it was clear the hotel was not at high capacity. It was disappointing that no attempt was made to accommodate an extended hour for a guest playing on the floor. While I appreciate the night staff's hospitality, the lack of flexibility and inconsistency in communication from the morning team left a bad impression. It's a small detail, but it certainly impacts whether I'll choose to return.

The friendliest hotel imaginable. We booked for an arrival in good time to have dinner at the…read moreMarriott Bistro. A huge storm shut down many of the access routes for the hotel and we were running at least an hour late for dinner. We phoned the desk at the Courtyard Hammond and a remarkable employee named Sheri told us to be safe, take our time driving, and she would make sure we have dinner and anything else we wanted on needed no matter when we arrived. Upon arrival, we found that other members of the staff participated in Sheri''s spirit of generosity. Guest were regularly treated as friends. The exceptional grace and friendliness of the Sheri and the staff has made this our favorite hotel. We willl stay here whenever we're in the area.

I just left a 2-night stay at this hotel. I was visiting friends in the South Suburbs of Chicago…read more The cost difference between hotels in Hammond vs. Illinois is enough to more than cover commuting 10-15 minutes to see them. I was also conveniently located near the I80-94 highway, but the hotel was quiet. A special shout-out to Joseph, working at the front desk on Friday and Saturday. I had a minor issue--he quickly resolved it. And, Joesph was addressing guests by name as we walked through the lobby area. He truly exemplifies Great Customer Service! This hotel will be my choice on my next trip to the Chicago South Suburbs.