The room smelled a big when we first got in, but they put us right by the elevator, the AC was…read moresuper cold, the bed was fairly soft which I appreciate, plenty of fluffy pillows, and the coffee machine downstairs was fantastic. All the different kinds of sweeteners and they have sweet cream, half and half, French vanilla, and hazelnut creamer. Individual cup coffee makers that grind the beans as you wait on the cup. The breakfast is great too! Turkey sausage, pork sausage, cheese omelets, really good sausage and gravy with biscuits, a very cool pancake maker (it makes two at a time but one is small) instead of having to wait on waffle makers. I'm pretty pleased with this stay!

I stayed here while in town for a wedding since it was the closest hotel to the venue. The staff…read morewere very friendly and helpful at check-in. I had originally booked a suite, but the first room smelled smoky--almost like an overheated vacuum cleaner. The second room smelled strongly of smoke as well, but since I needed to get ready quickly for the wedding, I decided to let it go. To their credit, the staff handled the room change politely, though it almost felt like this was a common issue. Unfortunately, the hallways smelled like marijuana, and there was a lingering "smoking theme" throughout. The carpets felt damp and the rooms were noticeably humid, which made the overall environment less comfortable. While the hotel itself was reasonably clean, it's clear that people are smoking inside, and the property could benefit from better air filtration or moisture control in the rooms. On a positive note, the continental breakfast was much nicer than expected, offering a full hot breakfast rather than just the basics. Overall, I don't feel the stay was worth the rate I paid. For under $100 a night, this hotel would have been acceptable, but at a higher price point it fell short of my expectation.

Amazing Hampton Inn. Definitely recommend stay here. Above and beyond services, food, cleaning,…read more Employees were courteous and respectful. Everything clean and breakfast always served fresh 6am to 10 am. Absolutely best stay compared to any other Hampton or any hot.. period.. Love this team of employees.

This hotel was really nice. We loved the outdoor pool, the rooms were clean and comfortable, the…read moreservice was good and breakfast was good too. It was a bit out of the way for us on our road trip so we probably won't stay there again, but it served us well the night we were there. Definitely recommend it.

When I told them we have a service animal, they wanted to know what disability the animal was for…read more The girl working the counter said she had to get it approved. I told her my husband was hearing impaired. They denied allowing him as a service dog, I have his certification. They did not want to see it.

Our car broke down at midnight on Christmas within walking distance, halfway through a 16 hour trip…read more Called the hotel, no answer. Called the booking line and booked a room and were told that we could go check in early at 1 am. Walk in there with two babies, three dogs, and my husband to the man at the desk who rudely tells us that we can't check in early after explaining our situation. No sympathy. We offered to pay extra and for another room, asked for options and was met with a basic go f yourself in 30 degree weather stranded. He told us he cancelled the booking, just to find out he didn't. We never stayed there and only needed to be there for the night so my babies didn't freeze. Disgusting.

Very good experience at the Inn of the Patriots. Room was clean. Easy to access house with a code…read morethat was emailed to me. We took the cooking class (extra charge) with chef Marti on Sunday, and we made Scottish cottage pie, which was delicious. You not only get to cook, but chef Marti provides background information regarding Scotland. (Map, history, a couple short videos of movies about Scotland, regional dishes to Scotland, etc.) Chef Marti involves everyone in the cooking process. Once our cottage pie had baked in the oven, we sat around the kitchen table and had a bowl of pie, and a salad and bread. (Drinks also) Breakfast was served each morning at 9am, and was very good. Fresh fruit each morning, and yesterday we had oatmeal with apples, bacon, baked egg dish with red peppers, skillet potatoes with homemade ketchup, and really good toast made from some type of French bread. I added some strawberry jam on top, and it was delicious. Today we had homemade sausage with fennel, skillet potatoes, cream of wheat with cranberries, and croissant French toast. There were only 4 of us at breakfast, so there was a lot of food for everyone. I was stuffed...it was so good. Chef Marti, and his helper (Kim) go above and beyond, to make sure you have what you need. Relaxing on the front porch rockers was very nice each evening.

Special weekend for Kevin and I, in which he surprised me with this adventure visiting a little inn…read morein Grover, NC. Proprietors Marty and Stormy (Rayna and Kim) were generous in their hospitality and gracious, knowledgeable hosts, providing historical tales spanning the centuries. The fellowship between the owners and their guests will always bring fond memories for us. Thank you to everyone who shared in this weekend. Kevin and I wish you all many blessings..."Wherever I wander, wherever I rove, the hills of the Highlands forever I love."

This is such a great hotel! It is always clean and the staff is so friendly and helpful! Martha and…read moreDot have been there some time and are both truly amazing. We always go back to this hotel when visiting and it's like going home to friends. It's the quality staff like Martha and Dot who care about people and want folks to have a great stay and feel welcome. This is old school and not very common these days!

Cheaply redone 1 star hotel with the Marriott name…read more Mostly Prepackaged food for their breakfast. They are proud of cage free eggs and their recycling bins but they cannot get the basics right. Act professional. Look professional. Try to at least seem concerned when the room is not working right.

My husband and I booked a room last week for our visit to Shelby. We received our confirmation…read moreemail and a follow up email saying we could check in remotely and our keys would be waiting on us. When we arrived my husband went to check in and the attendant demanded we give her cash for the room. We had already been charged a deposit and our room rate! We showed her our confirmation emails as well as our bank statements with the charges and she refused to let us check in without handing over cash. People this is a SCAM!!! Do not stay here!

This hotel sucks ! broken tv that you can't change , Wi-Fi goes in and out , not allowed to play…read moreyour console game . Bathroom door doesn't close . This hotel is the worse ive ever visited

Not the "best" in motels. However, rooms are clean. Staff is friendly. And if youre on a budget…read morethen this works.

Staff was friendly. Good breakfast- not cereal n muffins . Eggs waffles toast , sausage meats them…read morethe extras , fruits yogurts, coffee real milk , juices spritzer water machine ,a full continental breakfast! They have laundry gym and the pool was getting service for season . All staff working hard together for clean comfortable, friendly and safe environment. Thankyou I was made extremely welcome . I'll visit again . For others like myself , this one allows true service pets not just papers folks print online . Clean and they are remodeling but was safe and clean . I'll visit again, at this location

Small hotel close to everything the we was needing for the weekend, we went to Shelby for a weeding…read moreand stay just for two days in this hotel, super friendly and hard working staff, ever think was clean and the pool surprise me. We have everything we need in the room and the price excellent I can't complaint for nothing. Parking space available and close to the entrance, they ask me in the front desk what floor I preferred and that was cool, usually almost every front desk put you wherever they want. Housekeeping very nice and attentive and they have some vending machines to buy soda and snacks. We try the restaurant just in front to the hotel and was ok so is too many options for breakfast lunch or dinner around that is perfect too. Good and cheap good combination

We arrived after 4 pm, received my room key, the room looked occupied. Bed was unmade & bathroom…read moretowels on the floor. The manager did & was apologizing and had the room cleaned while we left for dinner. Secondly, the website shows a full kitchen with dishes, glasses, pots and a coffee maker. Traveling 10 hours here for a wedding and iron is necessary and there is none in the room either. None of these exist any longer I was told. The website should indicate an empty kitchen, bring your own items if you plan on eating in. Why stay at suite with no use of a kitchen?

I absolutely love staying at affordable suites in Shelby nc. The office mgr is so friendly and…read moresweet and always makes sure day or night to let u know she's available if there are any problems. the housekeepers do a great job cleaning even the parking lot no matter the weather. Denise will go above and beyond to help in anyway possible. if u r looking for somewhere to stay i highly recommend going there. the price is great and so are the staff

Excellent customer service! Very friendly, welcoming and kind people. I would definitely recommend…read moreto anyone looking for a beautiful place to stay in the area.

Where do I begin?! Upon arrival Ms. Gail met us with the biggest smile and the friendliest wave!…read moreShe ushered us through the home showing us every nook and cranny giving us a little history lesson along the way. The home was beautiful. Everything was clean and spacious and we felt the warmth, style and love of the owner in the details of the decor. We stayed in the . Gorgeous! It was stunning and decorated beautifully. The view from the window by the street allowed you to watch the sunset. Breathtaking. Everything was clean and the sheets and bed were amazing! I don't believe I have slept that well in years! ! Oh the breakfast! Kudos to the chef and his culinary skills! We had grits with fried whiting. Very similar to shrimp and grits we have here in Louisiana. It was delightful! Coffee, hot tea, juices and peach infused water were all available and then there was this beautiful yogurt cream and fresh berries. If you left hungry it was your fault. If we ever get back into the area, my daughter and I will most definitely be visiting Morgan and Wells again! It was truly a treat and such a sweet atmosphere. I encourage you to go a little bit out-of-the-way and stay at Morgan and Wells.