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    Comfort Inn Lancaster County

    1.9 (35 reviews)
    ModerateHotels
    Open Open 24 hours

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    Weird stains all over the lamp shades

    I'm not even sure how this place is in business. It's so filthy. The pull out couch looks like it was purchased at a thrift shop or a frat house. Mouse poop on the sheets of the pull out couch. Random splatter stains on a lamp shade in our room. The list goes on. Furniture is banged up, walls are banged up, paint is chipping everywhere. The pool looks foul. I'm shocked people let their kids swim. I arrived in the evening and the parking lot was pitch black, even though there are street lamps, they are not on. That didn't feel comforting as a woman traveling with my child. Someone needs to come in and completely do this place over. Front staff could be more personable. The lady tending to the breakfast area each morning was nice and did a great job.

    Toilet missing covers

    I will never stay at this location or hotel never again . Upon check in , the associate wasn't friendly. I believe it's because he was on the phone so I was rushed into checking in. I received my room, my hand towels and bathing towels were visibly dirty. I mean as if someone just used them , no they were not at but they were dirty! Hand prints foot prints dirty. My sheets were dirty. I went to target to purchase my own sheets because how was I expected to sleep on dirty linen. I called the front desk for clean towels but the front desk was more concerned with counting how many items they were given me . Weird . The bathroom was dirty ! How was there urine around my toilet bowl? I poured bleach everywhere! The refrigerator needing replacing ! The ice compartment was frozen solid . A block of ice ! Not to mention the fridge would not get cold ! Never coming back. They need to close down !

    Unknown hairs in shower
    Greg Z.

    Look for another Hotel: 1. Underside of toilet seat w fecal material. 2. Dust all over room 3. Unknown long black hairs in shower 4. Pool and spa non functional 5. Fitness room filthy and probably hasn't been cleaned in a year 6. Showerhead was not functioning - had to take apart and clean flow in order to take a shower 7. No regular coffee for in room coffee machine - plenty of excuses why no deliveries - plenty at grocery store down the road 8. No room service available all week 9. Strong smell of illegal drug use in hallway and elevator all week 10. Room and hallways not swept - loads of dirt along wall and under beds I could go on...

    Corrosion and...growth(?) inside of A/C unit in room. Similar to what observed in hallway.
    Tom B.

    Hotel has pluses and minuses, which probably balance out to a three... The GOOD: the staff are friendly and helpful. The hotel is mostly clean. The included breakfast was better than expected - there were scrambled eggs and sausage fresh and hot throughout the morning. There were also bananas and apples, so it's possible to eat a healthy breakfast - everything else was sugar and carbs galore as is usual for hotel breakfasts. The coffee was barely drinkable, but it was included. The pool area was small but clean. One oddity: four dehumidifiers mounted high in the pool area. I'm still scratching my head trying to figure out what, exactly, they were attempting to dehumidify in a room with a pool and whirlpool? The BAD: the hotel has a moisture problem, especially in the room we stayed in. Everything in the room felt damp, and no amount of air conditioning seemed to fix it. More than that, it seems to be an ongoing problem - inside of the A/C unit there was a ton of corrosion and something else (mold?) growth. This was in our room (pictured) and also in one of the hallway units I looked at. This was my major concern. Also, our bathtub drain plug did not work. Rather than deal with it that night, I let it go and mentioned it to the front desk the next day. They took care of it by that evening. The housekeeping staff seemed to try to do a nice job, but one wonders how hair ends up literally on top of the fresh towels? I probably wouldn't stay here again if I have the choice. I think they should work on the moisture problems.

    Biggest disappointment. Booked the room online because the hotel hosting a wedding for family was overbooked. This place is not near anything, no stores, restaurants, etc. and we booked this hotel specifically because it had a pool and hot tub for my daughter. We got there and were told neither on is open until the end of the month....they should have told us upon booking. No way is this room worth the $115.00 a night. We are now about to drive 15 minutes to get something to eat and find something to do with a very bored 10 year old. Room Seems clean, beat but clean, TV is mini...and there was a dirty sock on the side of the bed from a previous person.

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    5 years ago

    $130 for an absolute dump. I would sleep in my car before I sleep in this joke of a place again

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    Review Highlights - Comfort Inn Lancaster County

    A king sized bed and a sofa bed.

    Mentioned in 2 reviews

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