why cant they have a blocked off gaming section for smokers, like other casinos. At lease it would…read morenot be everywhere you turn. Some of us have copd, emphysema and get very sick from the smoke but live in Payson so without having to drive very far, your casino is close by. The strong air freshener and smoke combination is very overwhelming. Weve been told by others that they have driven miles to go there but had to leave due to the smoke.

The rooms are great. The size of a suite with two separate rooms and two tvs. Clean too. It was…read moregreat to get the hell out of that asphalt jungle called phoenix. Price of room perfect. you'd get a dump in phoenix for the same price. People were all very nice. Pool and hot tub fantastic. Beautiful scenery with a little city that has everything you need. Was able to keep my sanity up here. One hour from phoenix. Snack bar superb service and food. Only negative were the servers in the sports bar aloof and rude.

Okay, this is a long one as I feel it's needed to actually feel the five star experience!…read more Majestic Mountain Inn, so cute! Family and I decided to take a night trip to Payson. Booked the room hours before arrival with only past experiences guiding my choices. We booked a queen room with two queen beds, photos showed a fireplace as well... I mean winter in Payson Az demands a fireplace... right? Done... booked... on our way. We arrived just before dinner. Once we pulled up, you see a quaint looking mountain hotel escape with one large two story building and several connecting little cottage looking rooms. The manager who checked us in (please forgive me for forgetting his name) had been very accommodating with our requests for more blankets and a lower level room. He also recommended the local pizza restaurant for dinner within walking distance. Our room was adorable and large! Two queen beds, a couch, fireplace and large vanity area with plenty of space for four. The beds were so comfortable and with the fireplace only, left us with a very cozy evening. Almost felt like you were in a secluded cabin in the woods. Also, I won't forget to mention, breakfast was included! Eggs, sausage, bacon, waffles, biscuits, and gravy... so much to choose from. My husband has decided that this will be our "go-to" in Payson from now on. Thanks Majestic Mountain Inn for making our adventure more memorable! See you next time! I apologize for not having any Photos but we were too busy taking in the ambience of this town and making memories, I didn't even think to grab my phone.

Carpets filthy dog stains all over the unit is very dark The pictures on line are not showing the…read moretrue picture they may have been taken years ago

We had a very pleasant stay here, and their last room was a king room that had a jacuzzi! No bed…read morebugs in the room, no cockroaches either! Very clean and the jacuzzi tub was clean as well! Took a well needed soak and just enjoyed our stay too well! The breakfast area was nice and the food was great!

Usually, we love Best Western hotels. This one did not meet our expectations. Bathrooms were so…read moredirty. Shower had so much dirt. They had free parking and breakfast.

This hotel is now the Rim Country Inn Payson. See that review for current reviews and information.read more

We stayed here 4 nights early April and it was great so on the return trip we actually went out of…read moreour way to spend another night rather than chance somewhere else. The manager Bina, actually remembered what room we had had previously! She is awesome! Made me feel welcome My sons family just located to Payson and I'm very glad to have found Bina there, providing a nice room at a fair price! We will absolutely return!

Everything worked great! Booked this self-serve hotel on booking.com. I got an e-mail but no room…read morenumber. I texted the number by the ice machine and they responded immediately with my room number and code, which was personal so easy to remember. The code worked every time, which is better than card keys. I would stay there again.

At this time no. Canceled 1 of 3 rooms on March 4 & 11…read more Checked in today and I still have a 3rd room. There is a phone number posted and it has been disconnected. My bed is not good either.

This hotel is gross and poorly managed. I honestly don't know where the "Quality" is in Quality…read moreInn. When we arrived, I went to the front desk to check in and desperately needed to use the restroom. I was told there was no guest restroom and that the closest one was at QT across the street. What?! I had my hands full with luggage and a full bladder, and I was expected to go back to my car and DRIVE somewhere else just to use the restroom. I finally come back, check in, and get my keys--only to find that the keys don't work. So, back to the front desk I go. Once we finally get into our rooms, one of them has such a horrible smell that it actually made me nauseous. Then we find out the pool AND jacuzzi are both out of order. Seriously? The entire experience was frustrating, and the staff seemed completely apathetic about every issue. Do yourself a favor and keep driving. We had a much better experience at Comfort Inn. I would never stay here again. Quality what? The name definitely doesn't match the experience.

We arrived and the desk clerk was ok. Were told the pool was not available to use since 2025 and…read moreWiFi was down. Asked how long WiFi would be down and they said they didn't know. Probably been out for months! Nothing special. Got our room key around 3 or 4 pm to check it out. Stayed on first floor. We were not happy. There was a musk smell in the room. It reminded me of the 70's hotel rooms. One chair around the table for two queen size beds for possibly 4 people is crazy. Outdated carpet flooring, pop corn ceilings and bathroom tile looked nasty. We literally left and tried to do everything to not go back until we had to go to sleep that night. Tv only had cable channels and no smart tv choices. We had a hard time sleeping in this room but we couldn't get our money back due to the policy. Breakfast was good. We made something in the waffle maker and it was good. The room was a little hot though. Overall, I would never come back to this hotel unless they did some renovations.

Very thin walls. Rooms are also small. Things tend to be worn and the place is pretty…read moreold-fashioned. The room was clean and the price is good, but I wouldn't stay here again. I would spend a little more and get a more modern motel.

This is truly a cheap inn and you get what you pay for. Nothing modern or special BUT it was clean…read moreand had amenities like a mini fridge, microwave and dining table with 2 chairs. Looks like some people live there long term. Front desk customer service is friendly! Speaks kindly and was understanding when we asked to move rooms due to a strong odor in the first room... didn't make me feel awkward or bad for my request. Good spot for our weekend trip to Tonto State Park

We went to use their showers, we were camping in the area. We heard they had showers and laundry…read more $5/shower, we were told it was now $10/shower. The showers and laundry were located in a shed, with cameras on the outside. We were told we had to make a reservation, for a shower time.... We left without seeing the showers. We felt like we made the right decision.

The new owners were very accommodating and friendly. Great location. The cabins were rustic but…read morevery homey

For one night stay not bad at all. And we went to hang out…read moreat the adult cabaret. Room is perfect! Not bad. They also provide breakfast, soap, shampoo & conditioner. Pic's provided below.

Very shabby, unmaintained. There is no pride of ownership or…read morecare for their guest's comfort. The furniture is beat up and could use paint. Paint is coming off our bathroom wall in large chunks. Again, have you heard of paint? Two lamps in our double room, and one is burned out. The security chain on the door is broken off. The floor had big splotches of something dripped on it, it hadn't been cleaned. Vending machines are empty. Outside of stucco building very dirty, as are sidewalks- water does wonders for that. Eventually everything is going to fall apart. It costs more to replace things than maintain them. The customer is not their priority. Pay a few dollars more for a room where you matter.