The rooms are great. The size of a suite with two separate rooms and two tvs. Clean too. It was great to get the hell out of that asphalt jungle called phoenix. Price of room perfect. you'd get a dump in phoenix for the same price. People were all very nice. Pool and hot tub fantastic. Beautiful scenery with a little city that has everything you need. Was able to keep my sanity up here. One hour from phoenix. Snack bar superb service and food. Only negative were the servers in the sports bar aloof and rude. read more

They wont do early check in even if your room is ready. They want you to hang out in the smoked filled casino. I didn't realize in today's day and age they still have smoking casinos. Once I did get to my room I reeked of an ashtray. Room also smelled of smoke as you can't get rid of that smell. Very disappointed as I usually love reservation casinos. read more

Came here on a group outing. I must say I'm not a gambler by any means but enjoyed people watching & having a chill day with others from my neighborhood. This is a small town casino. Very nice & quaint. They also offer a restaurant, a bar, & a small fast food type venue for your eating pleasure. Tuesdays are 2 for 20 days, so more bang for your buck at the machines. read more

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Clean casino inside, clean restrooms. We spent about 5 hours here, up and down, up and down ultimately losing, no surprises here but we had fun. Liked the craps machine. read more

Mazatzal Hotel & Casino - Outside - Casinos Near Me - Payson, Arizona

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Be wary if you are staying at this property, my vehicle was damaged at Mazatzal Hotel & Casino after security turned away an upset individual but allowed him to remain in the parking lot. He then proceeded to vandalize my vehicle, causing roughly $5k in damages. Security documented everything, and there is a police report, but the casino declined to take any responsibility. Unfortunate experience and disappointing customer service from the self-proclaimed "Arizona's Friendliest Hotel and Casino". read more

Food is decent. Most servers of the servers are very nice. The beer on tap - always warm. order bottled. read more

I really enjoy The Mazatzal Casino. The atmosphere and the ambience is exciting. The employees and service are great as well. The prices are affordable too. I definitely recommend this casino. read more

Mazatzal Hotel & Casino - Casinos Near Me - Payson, Arizona

I was torn between giving this three stars and four stars as far as a hotel goes the rims are clean nicely structured so you have enough space in a living area and the bedroom area. They supply chocolates and coffee and tea and sometimes Coco for people who stay over. It is a casino and the smoke is annoying, and I've tried the restaurant multiple times And not liked what I had.. I never made it when they had the all you can eat crab. And I basically lived at this hotel every other week from February until August, sometimes two weeks in a row. If they would get a better restaurant or two, and they would control their smoke better in the casino I would bump it up to four stars because that does affect the quality of the hotel. I do have to say that the people at the front desk are very friendly and helpful. read more

Smokers have priority. To heck with everyone else. A customer sat with a slot machine in between ys. Ine lady got up and left. She was blowing smoke where it was choking us out. She got up and got a beer then sat right beside me and did it again. Smoking is her right but not when she is putting others at risk. I have severe asthma, am a senior, and this is one of the few activities I can do. It isnt right for a casino to not care for the welfare of all its customers. Smoking kills thousands of people yearly. why should non-smokers have to tolerated when they are paying customers as well? read more

I was in the restaurant on a date when we met Moyra, one of the waitresses. The restaurant was steady and you could tell they were short staffed. Moyra was calming and gentle as she took our order. Our food was hot when she brought it out. It was delicious. She was a great waitress and handled herself well under pressure. Thank you for an enjoyable experience. We will be back. read more

Very nice place clean, friendly staff. Would stay again. Food was o. Didn't do the buffet

Absolutely refuse to consider the non-smokers at all in anyway what-so-ever! I have written to this casino with suggestions offering alternatives so non-smokers would have some rights. Not even a reply. Shame on you! You put your workers and non-smokers in a dangerous situation. You actually charter bus load of smokers to this casino from the valley because down there it's non-smoking or rooms are completely cutoff for smokers. Any non-smoker who smoked in the past and quit is highly susceptible to acquiring COPD. I have gone to this casino for the very last time. Spent thousands of dollars there. NEVER AGAIN!! All staff are helpful and friendly. read more

We popped in to stretch our legs before continuing our drive up north and from what I could see, it was another local casino for people in town to pass the time and feed the slot machines their money. Covid precautions were in place. Masks are required and a quick temperature check on the wrist was required for entrance. They ask you to pull down your mask and face the security camera real quick before you're let inside. I'm not too sure if they have alcohol or even card games as I left shortly after. I had that creepy feeling where everyone was staring at me (probably because I was like half the age of mostly everyone in there). They must have sensed the scrappiness in me and thought I was up to no good! Nonetheless, stop by if you're in the area. They also have an amazing frybread food truck within their parking lot! read more

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This place is awesome in every way. I'm a trucker passing through here 2-3 times a week and they literally have the best food and friendliest staff. I recommend this place, slots payout pretty good and the rooms are really nice. I stay here at least once or twice a month and i really enjoy my time here. read more

We walked in and was greeted by the security guard; nice, friendly man. He asked if we needed help with anything and we said no and he stated "good luck". Walked around and played the slots for awhile. I did not win so I left the donation of cash. read more

Just for one night. Room was nice and big. No issues. Casino sooo smoky. Lots of people smoking. Nasty smell throughout the entire casino. Actually the games looked old. Some didn't work properly. Crab leg night disappointing. Crab over cooked had to fight to get it out in one piece. They need to make it smoke free and fix machines and get a new crab cook. read more

My husband has gone many times. Clean, food is good, staff is friendly. Fun place to go

CHANDRA IS BEST..... the food and low lighting environment was a nice break from heat. Some fun machines and kind people.

I mainly go to eat At the Cedar restaurant. I feel like I get good meals at a reasonable price. The service has been good as well.

Please do not come early you cannot check in even 10 minutes early, I had my luggage on the gaming floor and security ask me if I was lost really strange I said I'm waiting to check in because there's only one person that cleans all of the hotel rooms read more

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I was driving with my kids for 12 hours from a family reunion in the woods for two weeks. I got here and it was late and I was tired. So I went in and asked if they had two rooms available. The guy Ryan the night manager acted like I was a very big inconvenience for him to be helping me get some rooms. He was very rude and disrespectful to me. Granted I had been in the woods for 2weeks and probably did not look the best. But when he finally gave me a price and I said no problem and handed over a card to get the rooms. You would have thought he would have changed his tune and acted better knowing I was not some homeless person looking for a free room. Not to mention I really did not even need a room as I had a brand new trailer and truck that I pulled up in but wanted to shower in a real shower and go to bed. This is sad that you treated me this way. Ryan you should not judge a book by its cover. As I will no longer be visiting this place after this evening. Thanks for the humility. read more

Charlene was the best at the hotel and Tiffany was great. They were so helpful and let me leave my heavy bag at the hotel. Plus the casino staff was amazing. Thanks again to the great people (including the very friendly and helpful security) at the Mazatzal! read more

I'm giving them 1 star because I can't give them 0 stars. the entire trip was a disaster from the beginning. The people who work there - particularly at the sports bar, we're extremely rude. we tipped them 20+ percent, and they were still extremely rude. The food is so-so. The security inept. The machines are old. read more

always our favorite food every single day, especially every Friday this Friday all you can eat that's my favorite. my husband like habanero chicken wing. read more

Went to the restaurant on Friday night for the fish fry. The shrimp was overcooked. The fish was less than mediocre. The service in the dining room was less than desirable would not recommend this. For anyone, read more

Stayed at this location during an event held on the property. Hotel staff was friendly but they have strict rules like check-in times and security protocols, which I didn't really have a problem with. For non-smokers, I absolutely cannot recommend having a room assigned on the first floor of this hotel as the cigarette smoke will penetrate into the rooms on the first floor. This was the only major drawback behind our stay. Also, as others mentioned, their security is a bit on the stricter side and our only interaction was making our kids walk on the colored outer perimeter of the casino floor (again, not a big deal). Aside from that, the Casino floor is small but we had a good time staying here. Food was good and very convenient. If I were to come back, I would definitely stay here again but only if the room is located on the second floor. Nice little casino in Payson, AZ! read more

The dealers are cool here and the pit bosses are ok but the security guards are out of control. They do follow u. I read other reviews and didn't believe them but so true! read more

Stayed here 3 days for a family wedding. First impression was the rooms were nice and clean. My boyfriend and I walked around to check out the casino and as I was purchasing a Powerade out of a vending machine, I was asked for my ID. Well my ID was expired and I had my temporary paper one as well that has a barcode they can scan and clearly shows I'm 25. They refused to accept it therefore leaving me unable to gamble or drink at the casino so I pretty much had to stay in the room the whole time. I don't understand how a security guard could be 20 years old and work in a casino yet a 25 year old couldn't drink or gamble. We had nothing but issues with their security. Every time we left the casino and returned we were stopped by security. They wouldn't even let us take water bottles or energy drinks in. They had watched us on their cameras when we were in the parking lot and also watched and followed a family friend all the way back to his room. We felt like we were being watched the whole time, our privacy was evaded, like they had nothing but issues with us, constantly made us feel like we were doing something wrong and definitely not welcomed. The restaurant was okay... seems as though they try to be on the fancier side even though the food was below average. This was the strictest/ rudest casino I have ever been to. They claim themselves to be the "friendliest casino" but will only have problems with every little thing you do. Just because security greets you when you enter or leave doesn't mean they're the "friendliest". I felt as though I was treated as an 16 year old not a 25 year old. read more

The casino is nice security was cooler then the other side of the pillow everything was awesome except for the garbage people running the restaurant and the lady behind the bar had no one to take care of except for me Christopher kussrow I'm pretty sure I know why .. So sad I keep paying for what my piece of crap 4fathers did.. The manager was just as crappy .. It all started when I asked for a beer it was like oh my God why are you here then I ordered a appetizer which came with the worse rib eye I have ever tried and the knives where older then the casino..... read more

Mazatzal Hotel & Casino - Don't know it's MD - Casinos Near Me - Payson, Arizona

Very bad place , and rude security guy The security guy was so rude when I went in to use the restroom with my emotion support dog. He came at me like he was someone and made me leave when I come in here all the time. We stop here to stretch from driving. I would of been in here for 1 min or so not hurting anyone. I will never come here again and I will tell everyone how rude he is. He should loss his job for treating people like this. I'm sure I'm not the only one he has been rude too. Why can't people be nice to each other anymore. What was this going to hurt, no one was even in there anyway read more

NOT WORTH THE HASSLE!! Signs all over the parking lot say that there's no parking longer than 72 hours. Perfectly fair. And I only wanted to stay about 12. I came, I went inside, used the bathroom, checked to see if there were table games (yes), and then I went back out to my car. I taught a class and then decided to get a drink from the corner store before my next class. I walked two, maybe three aisles over AND I GOT STOPPED BY THE POLICE!! Even the police officer seemed to think he had been sent on a fool's errand. But they were demanding to know why I would park and then walk away. Like I hadn't been sitting in the back of their very empty parking lot with the two other RVs for the last hour and a half and that it wasn't obvious that I was done traveling for the day and needed to stop. In fact, one of the trailers back here is actually unhitched, and when I got here, there was no vehicle. They showed up while I was sitting here, parked in front of their trailer, and went inside it. I wonder if they got pulled over by the cops. I was going to go inside after my class to have dinner and drop a bunch of money at the tables. Not going to do that now. Instead, I am going to cancel my class, get back on the road, and go find some place friendly to stay, some place where they want my money. They obviously don't want it here. You would think a place with such rotten reviews would be nice to the few people who show up, but you would be wrong. read more

Mazatzal Hotel & Casino - Limited to 72, but they send the cops after you if stay longer than an hour. - Casinos Near Me - Payson, Arizona

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We went to Payson, AZ to visit friends and found this wonderful hotel and casino "Mazatzal". Our stay in Payson was just a couple of days but we loved this little town and enjoyed our little drives throughout the neighborhood. The hotel and casino was perfect. Not Las Vegas size huge, it was just right. Clean, good security staff, surrounding property immaculate and well maintained. The hotel staff (actually ALL of the staff) were warm and friendly and gave very good service. We definitely would stay there again. Payson is a quaint little town, not usually a place you'd put top on your vacation spot. However should you find yourself in Payson, AZ, Mazatzal Hotel and Casino is the perfect place to stay at. The casino was a perfect size for my standard of gambling, the hotel room very clean and comfortable, $2.99 breakfast special very generous, and a nice bar to sit at and relax. Smoking? Well it's a small casino! Hard to avoid unless it's a non-smoking establishment. However the staff is constantly replacing the ashtrays with clean ones to help with the odor and keeping the gambling areas clean. I hope Payson stay as quaint as it is now. They don't need to keep up with the Big towns and have the BIG stores and shopping malls. Not having those is what makes Payson relaxed and kind of healing. We truly enjoyed our brief visit. My only regret . . . I missed Bingo night. read more

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1 extra star for the SERVICE. Other than that this is the most god awful casino you'll ever go to. They do all these free drawings for cash, cars to cover up the horrible odds of winning. ALL GAMES continue to get TIGHTER AND TIGHTER. I see CLEAR CHEATING. Fuck this Casino. read more

Stayed here a couple nights. Was not a great stay, but not all the fault of the hotel. Employees were super nice, except security guard when we first arrived. He was all over my daughter for ID, and I had to stop him. Said we were going to hotel room. Checkin desk was about 20 ft from us and she wasn't on casino floor. Again, we just walked in the door carrying suitcases. Cool your power trip dude. Room was nice. Air conditioner couldn't be any louder I think. TVs sucked. Remotes didn't work unless you held them so perfectly, they would then work 25% of the time. Next door we had a psycho couple screaming and crying at 2:00 am. We called front desk and they had police come. They pounded on door for about 10 minutes before couple answered. This wasn't hotels fault, but screwed me up for the rest of the day for lack of sleep. Casino was just eh. Some old machines that were pretty tight. Lots of smoke. Ugh. Wish they would outlaw in public spots like that. read more

Terrible !!! Thought we were having a great night. Good dealers, good company, a few drinks, winning a little money. Ha ... don't fool yourself. Don't ever plan on going there to win any money. After being there for 7 hours they came up with the lame excuse that we were cut off by the bartender so we had to leave the casino. For two people to have a bar tab of $80 after 7 hours that equates to less then a drink an hour a piece. So we assume the real reason we got kicked out was because we were winning money. We have been to this casino many times before, and lost $$$$ and we were never asked to leave. But of course when you win...bye bye. Beware your not allowed to win....take your money somewhere else. read more

My husband and I made reservations here for our last night in the Phoenix area. The room was huge and very comfortable. We ate at the bar and my southwest salad with chicken was delicious. Hubby had the meatloaf dinner and raved that it was true comfort food. We tried a little roulette, and made a little money. Definitely not much. The weird thing was seeing people smoking in the whole place. It's just not normal these days. So if you don't like smoking, don't go there. The people working there were very nice. Overall a good experience and I'd go back again. read more

The rooms are bugged! Was there one time and noticed I could hear my daughter's voice in the bedroom coming through the ceiling smoke detector in the front room. I checked and it's not illegal because they don't go by the same rules as hotels on American soil. read more

We went here on a trip thought it would be "fun"I got 30 years of smoking in 3 hours! We thought we would stay in and eat at the resturaunt (mistake) Food was decent but service was less than bad. Unless you are a regular you would be better off going to town. read more

The casino is clean, however, EVERY single damn time I've been at the bar, I have had the worst experience from the old woman bartender. She is incredibly rude and has the worst customer service. I won't bring a single dime there again or spend my money at this casino. I'll take my business elsewhere. It wasn't even me that she was rude to, it was every single person. Disgraceful and disrespectful. She needs to be FIRED. read more

My review is only if the restaurant as we did not stay here nor did we gamble. We just jumped off the backed up highway to take a break and possibly get some food. We were so pleasantly surprised by the quality of the food. We had a really great Asian salad and a Cubano sandwich. Everything was fresh, tasty and very nicely presented. read more