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Comfort Keepers

5.0 (2 reviews)
Open • Open 24 hours

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Right at Home - Share your passion for caring as a caregiver!

Right at Home

3.0(2 reviews)
0.6 mi

I am sorry to say how disappointed we were with Right At Home. We interviewed several companies for…read moreour mother's in-home care and really liked their presentation. However, we were wrong! They claim they will find us "the right fit" for our mom ........ this NEVER happened. We had several different care givers and only one of them truly cared for our mom. Most alarmingly, were the number of times my sister and I received a last-minute call to inform us that our care giver will not be coming today!!!!! On two occasions, no one came at all and we were not made aware of it until well after the fact. Hence, our mom was home alone for3 hours. Unprofessional and Unreliable.

Right from the beginning it seemed like we had picked the right company. Owner, Chris Campbell,…read morespoke with me and then later visited my mother, and we were very impressed with his professionalism and compassion. Chris promised that he would find us the right person to help care for my father, and he more than delivered on that promise! We were introduced to Naomi, who cared for my father in the most skilled and compassionate way, and she quickly showed us the most amazing heart. She was with us when my father passed away, and we could not have done without her!! She continued checking in on my mother afterwards, calling and visiting, as the most loving friend would do. We are more than grateful for Naomi, Chris, and all the others at Right At Home for working with our ever changing schedule and giving us top notch care in our time of need. Blessings to all of you!!

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Right at Home
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Hillcrest Center

Hillcrest Center

1.0(4 reviews)
0.7 mi

As soon as the automated doors opened, the urine hit me SO hard! Honestly, I don't know how the…read morestaff work in that environment. I don't like talking about the attitude of the staff because any one who can work all day with that smell has to be a certain kind of person anyway. On my first visit, I put air fresheners and plug ins in my mothers room because I couldn't stand the smell. Walking to my mother's room, the first thing that I noticed was that more than half of the call lights on the rooms (including my mothers) were on, and remained on for the duration of my half hour visit. The residents look absolutely miserable. My mother was only in there for short term rehab, and I had to get her out of there! I wouldn't send my pet to that facility. The staff (most of them) are not friendly and just seemed uninterested in the care that they are providing. When you call, you have to go through several "floors' before you can speak to the practioners on the floor of your loved ones. For a few days, I was told that my mom's clothes were 'lost' in the laundry room. I started looking for them, and they were in the trash can in her room! When I explained it to the CNA, I was told that it wasn't a trash can, it was where they put dirty clothes. However, when I opened the can, it had trash in it! Along with my mom's soiled clothes that smelled SO BADLY!!! I could go on, but the bottom line is DO NOT SEND YOUR LOVED ONES THERE!!!

Absolutely the laziest staff I've delt with over 20 yrs in LTC…read more 1. Morning consist of many staff being late to work. 2. Next you have some eating their breakfast at the Nursing desk. 3. If someone does call off, you'll be able to hear staff complain most of the day. Then have the gall to inform you their short "today" and unable to get many patients out of the bed. 4. You'll hear a seasoned nurse say, "out loud" and proud "what they won't be doing to assist the staff. 5. Good Luck getting call bells answered in a timely manner. You would pee yourself or worse. I've watched someone come in turn off the light and not ask a thing. 5. Dragging full bags of linen or diapers and NOT closed up, smelling up the entire hall. 6. Curtains on windows sagging or missing hooks. Or the draw curtain between beds with food or god knows that what. 7. You will attempt to take your loved one to the room toilet and find dirty diapers or cloths hanging on the towel rack or in a corner. 8. Most residents are sitting around in hospital gowns or some with cloths so big and their pants aren't pulled up over their behind. 9. You will find patients sitting in the dining room for a couple of shifts and never moved or seen by someone from shift to shift. 10. If you're ever in the need to put a loved one in Rehab or LTC such as these, the only way to make sure your loved one is cared for is to be there daily. 11. Oddest thing is I've never seen mangmt. on the floors, rounding or a walk through. You'll find them in the conference room most of the day. Most floors don't have a supervisor. So, who's watching them actually do their jobs. 12. The Administrator! He'll tell you anything to appease you. And over time You'll get sick and tired of telling him what's what. Apparently, he's not on the flr doing a walk through from time to time to keep everyone on their toes. I feel so bad for many of the patients here, it is apparent they don't have someone coming to see them with any regularity. God Bless them and keep them. Having a loved one here was very troubling to say the least. I've heard that some think the LTS is over regulated. The thing is who's making sure they actually stay on top of all this drama? Really need realiable, caring, empathtic staff. You get a few here and there and in 3-6 months they will be gone. This requires better staffing levels and people actually doing their jobs. "The mice will play when the cats away" It has been said. The ONLY reason I leave 1 star because they don't have a negative rating system. If they haven't been sued it's around the corner.

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Hillcrest Center
Hillcrest Center
Hillcrest Center

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Comfort Keepers - homehealthcare - Updated June 2026

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