The owner of this company could care less about the patients as long as she gets the money. My…read morespouse is a veteran who has PTSD and anxiety issues. They decided to take his permanent caregiver and give her to new clients to make them seem like a great company. They know that sudden changes in caregivers causes major anxiety issues, but they could care less. When you ask them about the changes, they lie to you and tell you your loved one said they don't want them. I know my spouse and they would NEVER say this. Don't hire this company if you need consistency and qualified caregivers. They are more housekeepers than caregivers.

Also the staff member Scott Willett is also a freaking idiot. Doesnt get all the info needed for…read morethe assessment, and writes things down aweful like on the info to the caregivers for the care plan regarding the family and the needs! That is still impossible to deal with!. He is an absolute Fucking jerk and ill mannered. I would never hire a person like this to any job. has "NO" Communication skills and has "NO" follow-thru with anything. I'm saddend by this! Tender Touch and the management team are all literally a =JOKE- and a waste of time. They say they are NON- Medical, that's funny I see non caregivers giving meds (RX) and changing bandages with my parents all the time. But they say they are NON- Medical. Why don't you call yourselves... "HOUSECLEANERS" then! Honestly you wouldn't know how to clean anything either with how management's complete "STUPIDITY" is !!

I have used Qualicare for a period of approximately 2 years. Their office staff/owners is…read moreunsympathetic to the plight of their clients. I was discharged from services due to cancelling weekly services. The cancellations were due to father being hospitalized 4 times, my mother 4 times, her passing and funeral, my best friend dies, I was hospitalized, my husband had 3 major surgeries, my oldest brother had a stroke, my youngest brother had suspected TIA's and hospitalized twice. Many other family and friends passing as well. My granddaughter having a new baby August 1 and then had to have her gallbladder removed. Life happens and they didn't care. This has been a bad year and I had legitimate reasons for cancelling services. Too bad, I guess. There are many more reasons I only give them one star. They have a worker that I requested to never be sent to my home as she had worked for me before. They sent her anyways. Then they reported I didn't want my Monday person. Hmmmm... They failed to comply with my request! Qualicare needs to realize they work for their clients not the other way around. I absolutely would not recommend them.

From the owner: Improving the quality of life for local families…read more Qualicare provides complete in-home care, wherever that home is. Guided by a Care Expert to ensure nothing is missed, we can help with everything from light housekeeping, personal care and helping families navigate the complex health care system. Relax, we've got this.