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    Comfort Suites North

    3.0 (27 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Awesome Jacuzzi tub!

    Our check in was awesome! The first thing I noticed as we entered the lobby, was a fresh, NICE clean smell. NOT Pine Sol! Both front Desk staff were very nice! Great Job & Christy & AJ We "Spun the wheel" and got an extra 1000 points towards another stay! The jacuzzi room was wonderful after a long drive! We will definitely stay here again!

    2nd room we were given, door would not even open from vandalism!

    I honestly cannot imagine having a worse possible experience at a hotel. This hotel is an absolute nightmare and I cannot discourage others from staying there enough. My son and I arrived at Comfort Inn + Suites North Ft. Wayne at 11:40pm on 9/16/22 and were given two keys to our rooms in what we were told was a sold out hotel. Luckily, we had booked our stay over a month ago--right?. However, we entered our rooms to find them occupied by other guests! We went to the front desk, and the clerk Nate Lesser had just started his shift; he had no idea what was happening. He called the Assistant Manager, Amanda, who talked to him for quite some time. We were given 2 other room keys for rooms that were near our original, already-occupied, rooms. The rooms were completely vandalized, the doors would not open, and the door jams were destroyed (see pictures). Back we went to the front desk we went; the desk clerk tried and could not open either door himself. The next sequence of events occurred over the next hour: -The desk clerk called the assistant manager back; she told him to call the 4 other hotels that they work with so Comfort Inn could be billed the difference in room prices directly. There were absolutely no available rooms at these 4 hotels -A room was found at Holiday Inn Express North Ft. Wayne at twice the price. Holiday Inn would not bill Comfort Inn directly. I am told that I need to pay double myself. At this point, I am over 4 hours from home, in an unfamiliar town, with nowhere to sleep, being told I need to pay an exorbitant amount of money for a place to sleep for the night! -I told the assistant manager that this was completely unacceptable. Since Comfort Inn was willing to pay the difference to remedy their mistake when contacting their partnering hotels, they should cover this one as well (whether that was using petty cash, coming in to write a check out to the hotel, or using cash from the drawer). The assistant manager said that her boss would not allow that; I suggested that she then call her boss -The desk clerk hands me a piece of paper with the following written on it (Robbie-(260) 241-6714) and asked me to call. -I summarized the above situation that had occurred over the last hour and a half to Robbie over the phone, and was immediately threatened, and told that he was going to call the police on me for telling his clerk to steal money for me. To paint an accurate picture, I am a senior citizen, in an unfamiliar town well-after midnight, over 4 hours away from home--and now I was being threatened! -I repeated multiple times that I did not say anything of the sort to the clerk, but suggested various alternate ways of fixing their mistake to the assistant manager over the phone. -Robbie was completely irate and kept threatening me with police involvement. At this point, I told him to go ahead and call the police and the newspaper also, and he can explain that he is threatening a senior for listing solutions to their colossal mistake. -I handed the phone back to the desk clerk. He himself told Robbie that I did not ask him to steal money for me. Robbie said he would call around to find a room for the price I paid over a month ago, which was now half the going rate with a soccer tournament in town. -10 minutes later, the call is disconnected -I called Robbie back 3 times. He refused to answer -I waited an additional 5 minutes for a possible call back from Robbie, but he did not call back. At this point, I told the desk clerk to please refund my money, went to Holiday Inn Express, and paid twice the price for a room there. The next morning, I checked my bank account to find that they charged me again for the two rooms instead of refunding them!! I then had to call my bank to file fraudulent charges against Comfort Inn + Suites North Ft. Wayne. This was--by far--the worst experience that I have ever had at a hotel, and I'm sure the not-so-happy folks that experienced us barging into their room after midnight would agree. DO NOT BOOK THIS HOTEL.

    Spider bite.

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    7 years ago

    Overall really good experience. Stayed here 3 days and it was clean, quiet, with comfy beds.

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    Ask the Community - Comfort Suites North

    Review Highlights - Comfort Suites North

    “While we did not utilize the workout area or pool, both looked clean, inviting and well-maintained.”

    Mentioned in 2 reviews

    Read more highlights

    Hampton Inn & Suites Fort Wayne Downtown

    Hampton Inn & Suites Fort Wayne Downtown

    (14 reviews)

    $$

    The hotel is right next to Fort Wayne's Parkview Field baseball stadium, and i didn't notice the…read moreTinCaps at first when I took Webster Street to West Jefferson Blvd. So, that's convenient if you're a baseball fan, but I was on a business trip. As others have mentioned, parking isn't that close, and there's a walkway between the parking garage and the hotel. Also, this Hampton Inn is right next to a Courtyard by Marriott. The staff was helpful, especially regarding our 10 pm, 12 am, and 2 am irritation from someone in the fitness center dropping the ball weights. This went on for two nights. Nothing but repeated loud thuds. Come to find out it was a bunch of kids; at that who's bright idea was to put a fitness center on thr top floor? It's a nice hotel with some minor issues. Id likely stay again, but perhaps 2-4 floors.

    What makes this Hampton Inn stand out is its service. Special thanks to Mariah, who is simply…read morespectacular, professional, and attentive to every need, which she skillfully ancitipates. Well managed. Super great staff. That's an important reason we stay only at Hilton. Yes, it's an older building. It's Fort Wayne, Indiana, folks. There are no new buildings. This is clearly the best hotel if you're staying in town. That said, it is true, I expect Hilton to invest in this property to maintain brand standard. There is no better alternative nearby, but hurry up and step it up. The building is old and musty, and Hilton knows it. We stayed in the 1 bed-1bath King Suite and it's a lovely layout. Great furniture. Very clean. Once in the room, it's a Hilton Hampton Inn. Until in the room, it's Fort Wayne. The staff accommodated my family's every need. The lobby is lovely for late night work while the family sleeps and the pool is super kid friendly. Plus, nice breakfast area. I do think Hilton knows it's time to invest in the infrastructure updates. Until then, give the staff a raise. Big time. Management, front desk, and maids. Your people are making Hilton look good in an old facility. It speaks volumes for Hilton's quality of management, Conrad Hilton would be pissed about the corporate's inattention to the need for an update. Conrad would also give each of these staff members a free vacation for making him look good. I expect Hilton to act accordingly. Veritas! Harvard '24. Thanks from the family.

    Courtyard Fort Wayne Downtown at Grand Wayne Convention Center

    Courtyard Fort Wayne Downtown at Grand Wayne Convention Center

    (85 reviews)

    $$

    We arrived early and parked in the parking garage next door. Parking was very convenient. Our room…read morewasn't ready but that was fine because we were early. The woman working the front desk, Letra (spelling?) was absolutely amazing. She was always smiling, greeted us by name whenever we walked through the lobby and was just a ray of sunshine. Employees like her really do make a business. The location was great for us because we were at a convention and the convention center was right across the street. We were able to drive a short distance to go to dinner and a movie one night. The bed was very clean which I so much appreciated. I'm very very particular about things being clean. There were employees mopping and cleaning common areas throughout our stay. The shower and sink area were also clean. The only reason for the 4 stars and not 5 is that there were handprints on the walls in the hall, dust on the baseboards in the room and a big chair in the room that was made of material that would need to be cleaned instead of wiped off so for me, it was just a waste of space. If I can't clean something with my Lysol wipes, I prefer not to have it in my hotel room. I just avoided sitting there. I would recommend the hotel and if you stay and have a chance to meet Letra, you're fortunate.

    I had a great experience staying here this fall. The room was really nice and included a…read morerefrigerator and microwave. The staff was nice including a friendly and helpful housekeeping and bartending staff. The location is excellent, right by the historic theater and wonderful botanical gardens. Although the hotel doesn't have a complimentary breakfast and is not a Four Seasons, it is really a good value and overall I was very pleased.

    Comfort Suites North - hotels - Updated September 2026

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