I have had Angela sit for me many times she goes the extra mile even staying over night when my dog…read morewas stressed. Sends me pics when I am away. Stays extra time to show affection. Will water plants, take care of mail, walk the dog & puts out trash.

We feel very lucky to have found Angie and Pampered Paws pet sitting. We have two cats that she…read morewatches when we are out of town and I trust her completely. The cats took to her right away, which isn't usually the case with one of them. Customer service at Pampered Paws is exactly what you want when you are turning over your house keys and entrusting someone with your pets. She always got right back to me to answer any questions I had. We did an initial meeting at the house where we went over all the paperwork and info about the cats and everything she needed to know about the house. She is very detail oriented. While we were gone she would check in once a day with texts to notify us she had visited the house and that the cats were ok. Angie is very professional and it's so nice to be able to go out of town and know that the kitties have been well taken care of. I highly recommend her if you are in the market for a new pet sitter or need any of the other services she offers to help you take care of your pets.

If you're looking for a professional, reliable, reasonably priced and friendly pet sitting service…read moreI would highly recommend this one. Leaving your pet alone while traveling or working long hours is not something we like to do but with this service I was assured my dog was well taken care of. I even received picture updates as added bonus to let me know that my dog was attended to and doing ok. Again, if you're looking for someone in the area check them out.

From the owner: Our mission is to love and take care of your pet, when you can't! We strive to make lasting pet…read morefriendships so that when you are away your animal happy, comfortable and have fun! Whether you work long hours and need us to stop by during the day, need assistance in walking them or getting them to the Vet, or require in home pet sitting. Call Pet Sitting Services and we will assist you with ALL of your pet service needs.

My Name is Christina and I live in Springfield, Illinois. When I saw the video about how and why…read moreshe created The Pampered Pet Center, I thought it would be the perfect place to take my 5 month old puppy Sweet Pea while I went to work. I thought there would be people there who would play with her like I saw people playing with the dogs in her video. And, I thought she would have Constant Supervision. Sadly, when I looked on the webcams throughout the day, I saw her sitting by herself in a cage with one other dog and the place looked deserted. Now I took her there 6 times and she was there for 9 hours each time. Only the Last 3 times were the Webcams working. And since I work I didn't see her entire day, but I saw enough to know that unfortunately I will not be bringing her back.

I boarded my dog Friday and Saturday night in early June 2023. I was told it would be $25 a night…read more I was charged $135 total. I didn't think about the total until after I left. I called today and they said, no it's $40 a night but if you pay with a credit card (which I did), it's $45 a night. I was never told that or else I would have paid cash. I said I was told on the phone $25/night. The woman on the phone said "oh it must have been a man who told you that" (it was). My dog came home with more food than I expected, so I doubt she was fed enough, even though they were given instructions. The webcams were down all day Saturday. I was able to see them on Sunday. Otherwise, the building seemed decent and they appeared to have a big play area outside. I feel totally ripped off and we won't be going back. I called back and talked to the man who gave me the original price. I said I would gladly bring in $75 cash if he would refund my credit card payment. He refused, I said I would be disputing it with my card company. He said you do that so you get charged for it. So I'm dealing with this still. Other people I know stated something similar happened to them here as well. An absolutely unprofessional business.

Our dogs have been going here for years now for both day care, short overnight stays and extended…read moreboarding during travel. We have had an excellent experience-- our dogs are clearly happy to arrive and are content and exhausted when they get home from a daycare day. We aim for them to get 1-2 visits for day care per week for much of the year, and have had them stay overnight for as long as 1.5-2 weeks. We recommend them to all our friends (and so far, our friends and their dogs have been happy, too!).

Not a good or safe place for little dogs. They aren't watching behavior from other dogs. Stay away!read more

Every time we travel we board our senior dog Scooter at Dal Acres. She has had a wonderful…read moreexperience each time. The employees know her by name and take great care of her. I highly recommend it!

We decided to board our seven month old black lab from Friday evening to Sunday afternoon. We told…read morethe employee, Darcy, that we wanted to pick her up Sunday and asked if that was an available option, as we do know that other boarding facilities are sometimes closed on Sunday. She said yes, but only from 4pm-6pm, so we agreed to pick up our dog during that time. At 4pm on Sunday, I called to give them a heads up that we were on our way to pick up our dog. The same woman, Darcy, did not sound pleased that we would be there in five minutes. When we arrived, she was extremely rude, and we were charged about $20 more than we were expecting. Turns out, there is an additional fee of $20 for picking up after 1pm, even though they are not available for pick up before that time on Sunday. This would have been no issue at all if she had simply told either my fiancé or I when speaking on the phone multiple times or when he had dropped her off. The facility reeked before you even stepped inside, and our dog smelled terribly. The real issue here though, is that once we were home and removed our dog's blanket and bed from the garbage bag that the employee had shoved them in, we found that the blanket and bed were completely soaked with urine. It was very obvious it had not been one single accident. And on top of that, the bed had two pieces of feces in the bed, with multiple stains in the bed. I called the kennel back, again speaking to Darcy, and asking why my dog's bed and blanket were soaked in urine and feces. To which I received the response: "Well you only gave me five minutes and then you were here." That is not the issue. This company should not need a "heads up" to make sure that the pets they are trusted with are cleaned up solely for them to be taken home. She did not even let us know in person that our dog had had an accident and we would need to clean the bed and blanket at home. And apparently did not even care enough to get all of the feces out of the bed. I am still waiting on a call from the owner at this time to discuss this matter further.

Used Sno Questor as a day care when my wife and I were in Springfield. Very pleased…read more Indoor with a/c and outdoor on a shaded short acre in the western suburbs not far off Veteran's.

I recently went to White Oaks West Animal Hospital after my usual vet was unable to help my dog…read morewith persistent licking despite numerous attempts. White Oaks was my mother's vet for her 13+ year-old Westie Sadie and they were wonderful to her right up to the moment of her passing. They were ultimately able to diagnose the issue with my dog and finally alleviate her suffering. I am forever grateful.

The surgical / dental team took great care with my precious Winnie. The care was thorough and it…read moregave me great confidence for future care.

Years ago took my dog there always had several she was working on and took forever. Job was okay…read more Before she moved her shop from country to place by turn off to go towards Bradfordton. Stop taking my pet there as heard several days she was boarding and trimming got loose. She counted owners after find couple of dogs but, not all of them were ever found. I stopped going there couldn't believe how careless and unconcerned seems to be. I take excellent care of my dogs I have ever owned. If need new groomer etc. I make sure I get a good review from friends and family and my veterinarian.

Please do not bring your pets here. Ann locked up her shop and left for the weekend with my cocker…read morespaniel inside. I was 10 minutes late picking her up. I had to contact the landlord of the building to get in contact with her to come back to the shop and give me my dog. My dog could have been locked in a cage for the weekend if it was up to her. I had been going to her for about 10 years, but I will never go back! I have told everyone I know about what happened. I was told by several people the best place to go is petsmart. I have been taking my dog there for a few months, and they are great!