Lyric did an amazing job on my Ernie! He was a rescue so I didn't know if he had ever been groomed…read morebefore. She was very kind and did a fantastic job. Ernie now looks like a man who quit drinking and found Jesus!

Tried DG today. I have been all the way to Lincoln and three different groomers in Springfield. No…read moreone could do it properly. DG gave our Airedale the BEST BREED CUT EVER! Extremely satisfied with their work. Highly recommend.

Just wanted to comment to say Ashley is a great groomer and to the person who left her a one star…read morereview on here because she expected Ashley to board her dog while she worked all day... are you an idiot? She is a groomer, not a boarding facility. I would never expect my groomer to keep my pet locked in a cage all day and take care of it for 7 hours. You were requesting Ashley to practically babysit your dog well after it's appointment. Get a grip, lady.

Ashley is very sweet, wonderful and caring person and she knows a lot about each breed and exactly…read morehow they need to be groomed. Since she does it at home she makes appt. So each dog gets one on one time and are not kenneled all day long. After you drop off you can pick your dog up within a hour or two. Her prices vary on breed and are about 5-10 dollars more then everywhere I called or have taken my dogs in the past but its worth it considering its just your dog there and its fast hour or two and done no CRATES. I recommend her to anyone!

They are always wonderful, true professionals. Reasonably priced also. Love how they groom both of…read moremy dogs.

Have been coming here for years before the change in ownership, but still the same great service!…read moreit is impossible(no exaggeration) for us to trim our minature pinscher, Luna Belle, nails at home, so this is the only service I ever have done and they always do both our minpins with compassion and efficiency because pups are always so terrified and shaking. So am so grateful for a small business close to home that does such a great job taking care of my babies Thanks again and highly recommend. And any other pups I see being tended to there never seem to be in distress or frightened. Each pet is seen getting one on one attention Keep up the beautiful work CutRights

We have three dogs that Kelly grooms. She does an excellent job and the dogs love her. We couldn't…read morebe more pleased and highly recommend her.

The employees and super helpful, the store is very clean and organized. I prefer this pet store…read moreover any other. The manager, Tyler, is very knowledgeable and has really improved the store immensely since he took over. I purchase all of our pet care at this location.

Ashley is no longer there, but Jennifer does a great job. She spent extra time and was reasonably…read morepriced. I will definitely return in the future.

If you're looking for a groomer who knows what she's doing and truly cares about your furry family…read moremember, Jamie is your girl! She has taken such great care of my sweet girl and is teaching me how to take care of her beast of a coat! She always has some helpful tip to share. She takes her time with my anxious girly and loves on her the entire time! I was nervous about bringing my girl to groomer when I initially got her because of how anxious and scared she is everything. But every time I've picked her up from being groomed, she's calm and happy! I can tell Jamie truly cares about my girl as much as I do.

This is the second time I've taken our sweet Teddy (shitzu/yorkie/weiner dog mix) to Jami @ The Dog…read moreShop and she makes him look so fresh and gentlemanly and he smells so good . I will not be using another dog groomer for my fur baby. She's the one. She's the BEST!!! She even lets you know if there's any health issues she notices which for me is such a help because I have so many other things on my mind at any given moment. Takes a village. She's just fantastic.

On one of the worst days, I made an appointment to bring in my little buddy who passed. Jason was…read moreso understanding and helpful. He was so kind and patient. He walked me through the whole process and gave me as much time as I needed. Even when I picked him up after a few days. They went over the process and explained everything to me. Even discussed how to handle the loss with my other pet. Thank you for a wonderful experience in a time of loss. Highly recommended!!!

Wonderful place for pets of all ages. They offer unique gifts and treats for your pet and take…read moreexcellent care of pets and families during difficult times.

I have been taking my little Angel Bear Paw Paw to Pawsitivity Dog Grooming for over a year now!…read moreBest place for your friend to get pampered! Jessica, Ian, and Mary are simply "The Best in The Dog Grooming Business!" ! My little friend is always taken care of, and given the best quality care! Pawsitivity Dog Grooming will take care of ALL your dog's grooming needs! Your dog gets an appointment and you know exactly when to pick them up! A Five Star Experience for your "Best Friend!" We Appreciate Pawsitivity Dog Grooming and we are so happy we found you! Thanks for taking care of "My Best Friend!" - Angel Bear Paw Paw's daddy.

Springfield, IL - What a horrible experience dealing with this grooming facility. We scheduled an…read moreappointment two months in advance and sent a deposit to secure the appointment. On the day of the appointment we received a phone call indicating they were canceling the appointment and didn't have a groomer to fulfill the appointment slot. They stated "We're a small business. You've got to understand." I do understand how important it is to support small businesses but I wish they could understand we waited two months for the appointment and sent a deposit that they received and cashed. There is an obligation to fulfill the agreement of providing services. They didn't have any appointments available to accommodate my work schedule within the next several weeks so I requested they return my deposit. On the phone the groomer was abrupt, short tempered and unsympathetic that we'd waited an significant amount of time (2 months) for the appointment and simply didn't care that they couldn't fulfill their commitments. Response to Business Owner Post Ian, actually you gave me one appointment option for the following week and because I was not home at the time I received your call, I asked if I could go home to get my calendar book to see if the date conflicted with my work schedule and call you back. You agreed and I drove home immediately and called you back in less than 30 minutes and you gave away the 'one' appointment slot you 'created' for me. The other appointment you gave me an option to conflicted with my work schedule due to a less than 24 hour notice and I could not accept the slot. Ian, the "We couldn't care less attitude you displayed on the phone interaction prompted the negative Yelp review." As I mentioned on the phone the original appointment had been scheduled for two months and the deposit had been made in advance. Therefore, I was disappointed in the cancellation and the brush off I received from you. I did find another groomer and was able to schedule an appointment within a few days. Again, I recommend a pass on this business.

Use their pet wash when in Springfield. Very nice set up for…read moreany size dog . Good selection of pet food .

Huge space all devoted to our pets! Pricing is fair, sales and coupons are generous and help a…read morelot! The groomers here are good people and do a great job with bathing, grooming, cleaning ears and paws for our dog. We also use the in-store self-bathing station for our dog and have not ever come across a dirty stall or towel in this area. Great upkeep here, thank you! Staff are kind and eager to help customers. The homemade/iced dog biscuits are a favorite!