I am incredibly disappointed with what happened with my dog today. I am grateful that you guys…read moretook her in for a gland expression, but when there was no issue there, the groomer immediately started trimming my dogs nails without asking! That was my first problem. Second problem is, the word trim could be replaced with HACKING. Indiscriminately using clippers on her black nails, which is already dangerous because it's hard to tell where the quick is, and lo and behold she cut at least one too short. Immediately there was blood, which she tried to say was HERS!! She wouldn't have told me if I hadn't seen it myself! Third and final strike. I said we do them at home, we use grinders, and was being ignored while listening to commentary that they were practically grown into her feet (give me a break). I just wanted to get my dog back so I tried not to throw a fit and that was my subtle way of trying to say "we do them, you dont need to". I am horrified by the fact that if I hadn't seen the blood that she tried to hide, she wouldn't have told me. I am just shocked by the lack of respect, care, and transparency - I know mistakes happen, but this could have been avoided. If she'd had the respect to ask about performing additional services on my dog before just deciding to do them (would have said no), been mindful of taking small snips once she took it upon herself to just do things I hadn't asked for (or switched to a grinder - standard practice for dogs with black nails), and after making this unfortunate mistake she should have told me what she did instead of trying to lie about it!! Even just from a veterinary care standpoint, I NEED TO KNOW! What foot, what nail(s)!? We all should hope that this was just a little knick and my little senior lady doesn't go lame or you will be hearing from me again.

My dog spent the weekend boarding there and came home extremely thirsty, as if he had not been…read moregiven enough water he drank one and a half large bowls right away. He also didn't seem like himself and was clearly off. It makes me concerned that the animals may be left alone for most of the day on weekends. We chose boarding so our dog wouldn't be alone, but his condition when he returned was upsetting. He even growled at us, which is completely out of character for him. In addition, he had sores that lead us to believe he may have been attacked by other dogs. It's very distressing to think that our well-cared-for, trained, and loved dog may not have been treated with the same level of care. To the owner, If animals are not being cared for properly, this is not the right line of work for you. The environment is also extremely loud, making it difficult to communicate with staff you can barely even say your pet's name and be heard. To other pet owners it would be best you find another place to take your pet.

We bring our greyhound to Amy for nail trims. She is so good with our girl we will continue to see…read moreher. Her pricing is more than fair.

Amy did a great job and we didn't even make an appointment let us walk in and cosmo came out as…read morehappy as could be

Marianne provides an amazing service! She helped us when it was time to help our sweetest boy,…read moreFloyd, cross the rainbow bridge. I emailed her and her response was quick, allowing me to pick several different openings in her schedule. She came to our home on schedule and explained to us the process and what to expect. She was very sweet and tender to Floyd (and the two of us) and treated him with the dignity he deserved. I highly recommend Marianne to help you with the most difficult decision you will ever make. Floyd was getting so anxious with car rides and vet visits. We didn't want his last few hours filled with this unnecessary anxiety. It was so nice to have a 'normal' morning with him sharing loves and kisses at home.

They did an amazing job on our long haired chihuahua. And prices are reasonable. Staff are great…read morewith customers and our pet.

A great salon with great groomers for my dog always. They are very caring and loving towards my…read moredogs. Highly recommend

They are soooo wonderful!!! We have two very large pit bulls that can be overwhelming for some with…read moretheir goofy personalities and doggie suds made it seem like they were dealing with baby kittens. It's so convenient and they really care about their clients, they send photos and notes about how your doggie did and your next appointment date. Already have recommended them to family and friends.

Kelly was very friendly and punctual. The appointment was very easy to make online and I instantly…read morereceive confirmation of the scheduled grooming. Bella, is a scared, shy dog and seemed to have handled it well. And she looks adorable!

Called spirit mountain to check out 2 kittens for possible eye infection and another 1 just to…read morecheck, (outdoor kittens 7 weeks old). Was able to get in next morning, all the staff was friendly and helpful, and the best part, all of them won't have to live outside anymore and found new homes.

I knew my dog was dying of cancer. I was reassured that the process would be painless and that I…read morewould have time to connect with him before he fell asleep. Well, that didn't happen. The "tech" didn't give him enough of the drug and 3 of us heard him call for more medication and they didn't even apologize for the god-awful experience of watching him spasm into death. I wrote to the office and I asked them to please talk to me about this because I've been haunted about it for months now. No return call. They don't give a shit. They had been his vet for 10 years.

They always make me spend money ... lol I'm just kidding of course , love this location small farms…read more, garden or a DIY kinda individual this place has it all, and just when you've found it all there's another item waiting to be found for the next project your planning , staff is friendly , selection of inventory and resources for projects is immense for a smaller TSC, and the is always bargains at this specific location on a multitude of items .

Firstly, we needed a bordatella vaccine for a well dog living a sick dog. We called our local…read moreHavasu one, was told come on in , we have a few. Showed up and not only were they out but the clerk was bitchy and mean. We called Bullhead, they said wait a sec and confirmed that they had some in stock. We got there and everyone was so nice and helpful! They even gave us an ice pack to keep it viable on our return 1.25 hour drive home. Bull

Nice to have this available to Vets here in this small town…read more The staff is very professional and friendly.