Colonies Pet Grooming

4.7 (261 reviews)

Pet Groomers

Closed • 9:00 am - 5:00 pm

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Services - Colonies Pet Grooming

Bath and groom only

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Colonies Pet Grooming - And this is the after picture. - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Jackson's Before - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Pet Groomers Near Me - Upland, California

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Ashley R.

I have been bringing my 2 small dogs here monthly for over two years. I have had nothing but the best service and quick/easy booking. They have never canceled or rescheduled on me and continue to provide the best service. I book with Sharon Xue Yun Zhu every month and she always goes above and beyond for my doggies.

1 Star - Safety & Accountability Matter I brought my two dogs, Cooper and Marley, to Colonies Pet Grooming expecting a routine grooming. Instead, Cooper ended up needing urgent veterinary care shortly after his appointment. Following the grooming, Cooper developed severe irritation in his eyes that required immediate medical treatment. The vet treated him for chemical irritation and inflammation. I was left with over $300 in veterinary bills as a direct result of what was used during his service. When I contacted the business, they issued a refund for the grooming (which I appreciate). However, they refused to take responsibility for the veterinary costs, even after I provided photos of Cooper's condition and a copy of the vet bill at their request. Communication was handled through staff rather than the owner directly, and despite multiple calls, I was never contacted by the owner personally. What concerned me further was the environment. When I returned to the facility, the smell of strong chemicals (ammonia/bleach-like) was overwhelming--raising serious concerns about what products are being used on dogs' faces and eyes. This is not about money alone. It is about: * Lack of transparency regarding grooming products * No screening for potential sensitivities * And a refusal to fully take responsibility when a dog was harmed Dogs are family. Just like people, they can have reactions to certain products. When a pet is injured as a result of a service, ethical business practice means doing more than simply refunding the original charge. I am sharing this so other pet owners can make an informed decision. If you choose to use this business, I strongly recommend asking exactly what products are being used and what their policy is if a pet requires medical care after a service.

I have included my reciept and the photos of my dog to show the negligence of this location. I understand and would have understood if the groomer would have been honest in saying she CUT my dog but she never told me and not only did she cut him once she cut him FOUR times, and that's just what I was able to find on his body right now.

Karina S.

I loved my fur babies first time here and they absolutely did too everyone here was so nice and patient considering my own crazy schedule but I'm so glad I brought them here and I can't wait to get them groomed again I got them back so soft and cute haha

Danny S.

Tay and Patricia always make our Fluffy look like a puppy model, teddy bear when they groom him. I used to have him groomed at pet smart but switched to Colonies and they do a much better job. I highly recommend them over any other groomer!

Gabbi A.

Great customer service and always satisfied with their dog grooming. I have a bichon frise and both Cassandra and Patricia have done a fabulous job. Good price point as well.

Crystal is an amazing groomer who listens and consults with amazing results. I can always get an appointment when I need one and they don't keep my dogs there all day, quick and efficient

cynthia t.

Colonies is our monthly go to for our 3 Poo's. They appear happy when we pick them up, fresh and clean.

Vanessa P.

I love the option to book your appt online. So you way see the schedulers availability.

Love this place! They always have my boy coming out so fresh and polished and the price really isn't bad either. I was worried about my dog with the other dogs in there but they listened to all of my feedback and when he came out they told me he did well! Looking forward to going back again.

Consistently great! I have 3 Shih Tzus which are NOT easy to groom, but Cassandra is awesome! The pricing is fair fur high quality work. Highly recommended.

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Jessie H.

15

9

0

6 months ago

Crystal is a great groomer she always does a amazing job on our Hannah the colonies is the very best dog grooming place love it's great Thank you crystal have a merry Christmas read more

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Sarah P.

Elite 26

130

64

39

13 days ago

Sharon is the best! Our puppy gets a lil nervous for his grooming appointments but she is beyond sweet to him. He always comes out looking so precious! I would highly recommend this place. They are quick, kind, and really sweet to your pet. We will never take our boy anywhere else read more

Colonies Pet Grooming - Groomed Maltipoo - Pet Groomers Near Me - Upland, California

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Heather B.

0

11

4

28 days ago

I have used both Cassandra and Sharon. Very happy with groom and communication. Online booking makes it effortless. read more

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Jessica C.

0

8

4

1 month ago

we have been taking our doodle to Karla for about a year now...he's so happy when we drop off and pick up, looks and smells amazing! she gets him in and out in a timely visit but doesn't cut corners. Kash loves Karla & so do we! read more

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Veva P.

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2

0

2 months ago

The groomer was great, did a great job with our dog Russell. Every time I come here, all staff is great (professional)

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Ashley R.

0

1

3

5 months ago

I have been bringing my 2 small dogs here monthly for over two years. I have had nothing but the best service and quick/easy booking. They have never canceled or rescheduled on me and continue to provide the best service. I book with Sharon Xue Yun Zhu every month and she always goes above and beyond for my doggies. read more

Colonies Pet Grooming - Tootsie my mixed terrier - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Leonardo my Pomeranian poodle mix - Pet Groomers Near Me - Upland, California

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Crystal V.

0

1

3

5 months ago

1 Star - Safety & Accountability Matter I brought my two dogs, Cooper and Marley, to Colonies Pet Grooming expecting a routine grooming. Instead, Cooper ended up needing urgent veterinary care shortly after his appointment. Following the grooming, Cooper developed severe irritation in his eyes that required immediate medical treatment. The vet treated him for chemical irritation and inflammation. I was left with over $300 in veterinary bills as a direct result of what was used during his service. When I contacted the business, they issued a refund for the grooming (which I appreciate). However, they refused to take responsibility for the veterinary costs, even after I provided photos of Cooper's condition and a copy of the vet bill at their request. Communication was handled through staff rather than the owner directly, and despite multiple calls, I was never contacted by the owner personally. What concerned me further was the environment. When I returned to the facility, the smell of strong chemicals (ammonia/bleach-like) was overwhelming--raising serious concerns about what products are being used on dogs' faces and eyes. This is not about money alone. It is about: * Lack of transparency regarding grooming products * No screening for potential sensitivities * And a refusal to fully take responsibility when a dog was harmed Dogs are family. Just like people, they can have reactions to certain products. When a pet is injured as a result of a service, ethical business practice means doing more than simply refunding the original charge. I am sharing this so other pet owners can make an informed decision. If you choose to use this business, I strongly recommend asking exactly what products are being used and what their policy is if a pet requires medical care after a service. read more

Colonies Pet Grooming - When I picked him up from the groomers - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - After the vet appointment - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Vet visit - Pet Groomers Near Me - Upland, California

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Pamela T.

128

143

646

7 months ago

Dogs were groomed beautifully, finished quickly ,love your service. Called on same day was great to get approved after traveling with dogs for 3 months they needed cleaning! read more

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Alexa T.

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2

0

1 month ago

I've always had a great grooming experience here. Judit did an amazing job on our dog today. The cut is exactly what we wanted, and she looks adorable. Would absolutely recommend! read more

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Adriana Z.

79

1

6

4 months ago

I have included my reciept and the photos of my dog to show the negligence of this location. I understand and would have understood if the groomer would have been honest in saying she CUT my dog but she never told me and not only did she cut him once she cut him FOUR times, and that's just what I was able to find on his body right now. read more

Colonies Pet Grooming - Cut - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Reciept - Pet Groomers Near Me - Upland, California

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Karina S.

0

13

7

11 months ago

I loved my fur babies first time here and they absolutely did too everyone here was so nice and patient considering my own crazy schedule but I'm so glad I brought them here and I can't wait to get them groomed again I got them back so soft and cute haha read more

Colonies Pet Grooming - Peppers and blue after their grooming - Pet Groomers Near Me - Upland, California

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Danny S.

0

10

5

8 months ago

Tay and Patricia always make our Fluffy look like a puppy model, teddy bear when they groom him. I used to have him groomed at pet smart but switched to Colonies and they do a much better job. I highly recommend them over any other groomer! read more

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Dalmacia M.

235

16

7

4 months ago

My pups and I highly recommend this place, especially Karla. Karla takes really good care of my pups. She is very detailed and makes them look beautiful!! She does an amazing job with my goldendoodle. Karla is very friendly, helpful, knowledgeable and trustworthy. Overall this place is awesome and everyone is very friendly and professional. read more

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Gabbi A.

162

8

2

8 months ago

Great customer service and always satisfied with their dog grooming. I have a bichon frise and both Cassandra and Patricia have done a fabulous job. Good price point as well. read more

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Nita U.

0

6

1

6 months ago

Crystal is an amazing groomer who listens and consults with amazing results. I can always get an appointment when I need one and they don't keep my dogs there all day, quick and efficient read more

Colonies Pet Grooming - Ivy after her grooming - Pet Groomers Near Me - Upland, California

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cynthia t.

60

53

16

1 year ago

Colonies is our monthly go to for our 3 Poo's. They appear happy when we pick them up, fresh and clean. read more

Colonies Pet Grooming - Kimba getting his grooming on... - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Monthly Grooming for Kimba, Ginger & Miklo. - Pet Groomers Near Me - Upland, California

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Vanessa P.

1

25

40

1 year ago

I love the option to book your appt online. So you way see the schedulers availability. read more

Colonies Pet Grooming - Teddy bear hair cut - Pet Groomers Near Me - Upland, California

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Victoria S.

0

6

3

7 months ago

Love this place! They always have my boy coming out so fresh and polished and the price really isn't bad either. I was worried about my dog with the other dogs in there but they listened to all of my feedback and when he came out they told me he did well! Looking forward to going back again. read more

Colonies Pet Grooming - My doggy after his groom! - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - My dog after his groom! - Pet Groomers Near Me - Upland, California

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Tamara R.

0

26

32

9 months ago

Consistently great! I have 3 Shih Tzus which are NOT easy to groom, but Cassandra is awesome! The pricing is fair fur high quality work. Highly recommended. read more

Colonies Pet Grooming - Client - Pet Groomers Near Me - Upland, California

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A G.

0

27

6

4 months ago

Been bringing my dog here a few years now. Cass and MJ are amazing. They both do a wonderful job and he gets a lot of compliments.

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Veronica Y.

14

18

1

10 months ago

Thank you Lacy for making my baby look so handsome. He's always a happy boy, too. Means the world!

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Maria C.

0

6

1

1 year ago

Jessica , Oso's groomer, is absolutely the best! She acknowledges all my dog's idiosyncrasies read more

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Stephanie M.

8

37

2

10 months ago

We love Teyana! She is so patient and does a fantastic job every time. My dog hates to be groomed, and she's so good with him. The place is clean, friendly, and always on time. read more

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Darlene M.

0

7

1

7 months ago

It was our first visit today. Recommended to us by a friend. Lacey groomed our little Shihpoo and did a beautiful job. Only took a little over an hour. read more

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Beth P.

4

27

40

1 year ago

The dogs were happy and groomed excellent. The German Shepherd looked to beautiful with all that extra fur gone and Cookie looked very dapper with his bow tie and nice short nails. Very nice people to work with. read more

Colonies Pet Grooming - Bree enjoying the ride home. - Pet Groomers Near Me - Upland, California

Colonies Pet Grooming - Cookie and Bree's back - Pet Groomers Near Me - Upland, California

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Destiny A.

0

5

1

1 year ago

First time here. Will definitely be back Staff is super friendly, Yūki didn't seem scared or nervous when I picked her up so I know she was handled with care read more

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Chelsea G.

0

5

0

4 months ago

Jude is the best groomer. She really cares and understands what you ask for. Especially as a new puppy mom I ask questions and she has answer. Love her. Thank you Jude. read more

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Lindsay N.

59

3

0

10 months ago

This place is the best! It is a hidden gem. I have a rather difficult maltipoo who is not a fan of grooming whatsoever, but Teyana is AMAZING!!! She is patient, takes her time, and is very good at what she does. I would definitely recommend this place! read more

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Joe G.

0

1

0

4 months ago

First I'll preface this by saying the grooming is fine, but and this is a big but. They change pricing after the groom. I was paying 120.00 dollars for a couple of years, today dropped my dog off to get his regular groom expecting to pay the same.... Went to p/u and presto they said 180.00 dollars without my 10.00 dollar tip. Mind you there is no posting of prices on any board, no mention of any sort of price change at drop off then they just demand that you pay the 60 dollar difference. No way to do business. Needless to say I will find another groomer and will not return. Unfortunately wasn't able to make a choice whether I was willing to pay the 60 dollar difference or go to another place before I turned my dog over to them. So with that beware you know what their price is before you have the grooming done. read more

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Mliss H.

0

5

2

9 months ago

Chris is my labs groomer...I dont have to say a word he knows exactly what I want . My lab (Rosie) loves him. Runs up to him as soon as she sees him. Chris is the best. read more

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Julie M.

0

2

0

5 months ago

Patricia is the best. I take two pups to Colonies they are always happy and beautiful when I pick them up.

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Alexandra M.

178

9

3

5 months ago

Every groomer (we've tried 3-4 different groomers at this point) is professional, excessively kind, and gives my dog the exact haircut we want. My dog doesn't love the groomer but always behaves well there. She comes out smelling so good, and we love the service here. Yesterday, the receptionist and groomer (Cassandra) even accommodated me needing a last minute appointment and 15 minute late arrival. They are the best! Thank you! read more

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Ryan M.

Elite 26

6

162

20

3 years ago

This is the best groomers that I have found. We tried 2 mobile groomers and 3 other groomers. Their prices are reasonable and have been very easy to get an appointment. The groomers have always done a good job with the cuts and my dog does not seem to hate this place as he has with groomers in the past. read more

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Maira C.

0

40

37

1 year ago

First time taking Benji to the colonies pet grooming such a great experience Victoria was amazing. She left Benji looking like a superstar ready for the holidays I will definitely go back for his nail clipping and definitely for his grooming. Thank you Victoria so much highly recommended read more

Colonies Pet Grooming - This was a before picture. - Pet Groomers Near Me - Upland, California

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Darcelle W.

0

9

2

7 months ago

Crystal is friendly and professional. She has provided excellent service for my elderly, health-challenged fur baby. I appreciate her kindness. read more

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Justeen Y.

Elite 25

539

234

572

2 years ago

I love the service here! They were quick to make me a same-day appointment. The groomer came out and met my dog, told me the rate, and got to work. The rates are pretty standard. $95 for a shave down for my Aussie-doodle. Sounds high but he was pretty matted and it took a good 2-3 hours. He looked adorable with his little bandana after he was done. read more

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Shianne F.

14

9

1

10 months ago

Teyana is the BEST. Been going to her for over 2 years now and my pups never come back stressed. Will forever go to her!

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Angie S.

0

10

7

6 months ago

This is by far the best grooming service I've ever used. They are competitively priced, very good at grooming, quick and they genuinely care about your pet. Very easy online appointment system. Cassandra is the best read more

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Aaron M.

1

7

0

1 year ago

The best groomers in town. Why give your money to another corporation? Support your local businesses!

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Marlene R.

0

15

10

11 months ago

Our Ziva passed away on 6/23. Thank you Crystal for always taking care of our baby and making sure she always looked her best. read more

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More info about Colonies Pet Grooming

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Review Highlights - Colonies Pet Grooming

“I have a rather difficult maltipoo who is not a fan of grooming whatsoever, but Teyana is AMAZING!!!”

Mentioned in 5 reviews

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Love this place ! Same day appointments if available, very nice and they add a little neckerchiefread more

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I had the best experience, everyone was very friendly & incredibly helpful! they made my boy look…read moreextra handsome!

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Swoop I.

0

1

2 years ago

I chose this groomer based on their stellar ratings and a personal recommendation. However, upon picking up my pup, I was shocked, dismayed and nauseous. I couldn't even recognize him when they brought him out. Despite our detailed discussion about our preferences, they completely disregarded them and shaved him entirely. Furthermore, the groomer suggested I return on quieter days like Monday or Tuesday, indicating they needed more time. It's frustrating they didn't communicate this beforehand. Even if the task seemed unmanageable, a heads-up would have been appreciated. I would have still paid for the attempt. read more

Karina R.

0

4

2

5 years ago

First time at the colonies groomers,MJ was super nice she took the time to talk to me and to get to know my girls Yorkshire,I didn't fill rush at anytime like most grooming salon do she help me decide the best cut that soothe them, I really fell very comfortable to leave my girls with her, my babies are frighten and nervous well not with MJ she has a very calm energy which i think is very important when working with our babies before I leave she make sure i was happy with the cut.I will definitely be back and recommended this place to all my friends, Thanks MJ read more

Joseph V.

0

1

0

4 years ago

We love this place!!! The ladies are always attentive to my dog. My dog comes out looking like a million bucks!!! She loves getting groomed here!! Everyone knows their stuff. The place is always clean. They will take care of all your grooming needs. We recently got my dog a paw spa/treatment. Everyone in our house loved how her paws felt after the paw spa/treatment. This place is a hidden jewel in Upland Thank you ladies!!! We will see you soon!!! read more

Allison G.

0

1

0

1 year ago

I brought our two huskies in for their first time grooming and had such a great experience! The groomer, Chris, did a fantastic job. They got a bath, deshedding, and teeth cleaning. When they were finished, they both had such soft fur. They were great with the dogs and we had a great experience. Thank you Chris for taking care of our dogs! read more

Judy S.

0

1

0

7 months ago

Always a beautiful job on our Akita girl, Katana. Chris and his mom just do a fabulous job deshedding, and grooming Katana. It can't be easy with a double coat. We always look forward to picking her up because it's such a surprise at how beautiful she looks and she just loves it and is so proud after her grooming. Thank you Chris! read more

Giselle R.

0

1

0

6 months ago

I took my dog here for the first time today, he's very anxious with groomers and gets really stressed out with loud noises but the team specifically Cristal worked very well with him and left him looking great! thank you so much I found his new groomer read more

Kevin H.

0

11

1

5 years ago

Always reluctant to try a new groomer , we did our research and agreed to try. Colonies were great with our Dogs and they looked amazing - hoping we have new groomers for a very long time read more

Marie C.

0

1

0

8 months ago

Been bringing my cat here for years. Cassandra always does a GREAT job! Very timely and communicates well. It's very hard to find good cat groomers. read more

Denise F.

90

51

6

4 years ago

Great location. Groomers always take care of my babies. They looks so beautiful when I pick them up. Reasonably priced. Thank you!