Had a very good visit with Dr. Ishaque. He is a very knowledgeable doctor for any patients with…read morelow vision or difficulty with vision. He explains well and is very patient and thorough.

Horrible company!!! Don't expect any genuine help from them…read more Tried to order some prescription inserts for a scuba mask and couldn't figure out which of the three numbers on the prescription I had that I needed to use. Said they couldn't read a prescription over the phone? I had the prescription in my hand. I just needed help with which number to use. The lenses are made to be able to buy yourself if you know what number is the right one on your prescription. A simple 3 minute "WE CARE ABOUT OUR CUSTOMER" would have kept me and my families business. Hippa is not about blocking access to patients needing help, it's about unauthorized use of information. Verify I'm the patient and help me. Who cares if someone sees my eye prescription. It's obvious I wear glasses, no secret there! Will never do business with them again. And won't recommend them to anyone!!!

Athens Family Vision clinic is great. Of the two optometrists, I prefer Dr. Elisabeth Lawson. She…read moreis particularly adept at listening to concerns and coming up with solutions. When I didn't like my prescription to correct astigmatism, she listened and explained why I might be having trouble, and adjusted the prescription. I feel like I'm in good hands with Dr. Lawson. Some of the staff aren't particularly competent, but that seems really common here in Athens (unfortunately).

They accept my insurance. Everyone was nice. However, my exam was not done by a doctor. It was done…read moreby an assistant. A doctor did come in after. However I think my new prescription was not much of an improvement. I had the prescription filled somewhere else so I have no recourse. And what they charged my insurance was twice what I've ever paid.

My mom was a patient with legacy on spout springs.all I can say everybody in that place is…read moreprofessional.nice.positive energy.all the girls in the front desk are amazing and helpful.just amazing woman.i don't know the pretty blonde she has the lil nose ring she is just amazing so sweet and nice and professional.great experience.the Dr dont know his name but he is just superb.so I recommend legacy all day everyday.

I've been a patient since 2006, Dr. Michael Shannon was still in the Buford location, my 3…read morechildren, my husband and myself are patients. Dr. Shannon left a Legacy of great care for the patient, kindness, friendliness. We always feel welcome and trust their professionalism and knowledge.

I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.

Clean. Bright office. Fully staffed. Personnel are pleasant. Carry celebrity and fashion name…read morebrands. Convenient location on major street in Athens. Parking lot seems adequate. Seems more expensive than other similar services in the area Very expensive for sending replacement glasses if you need them mailed in the US---I was told overnight delivery to a US address would be $80-$100 , so we used US Postal Service overnight for $34 (and that included $200 insurance).

My experience was incredibly different than I previously remembered. I'm a returning customer from…read morenine years ago. I do believe the entire staff met 5 stars easily. I was greeted with friendly staff, and they called me back to the doctor in a timely manner. Dr. Thomas was incredibly thorough, knowledgeable, informative, and passed information to the assistant who would help finish the customer buying process. The lady who helped me already had my insurance paperwork pulled up. She helped select the lowest cost, picked out glasses selections according to my desired description, and we enjoyed a few laughs. Everyone was friendly and told me bye as I was leaving, quickly inserting that the average time for receiving my glasses was two weeks. I will certainly be back.

This practice came highly recommended but to my disappointment I believe the one who recommended it…read moresuffered TBI from a swift kick to the head by a donkey. Worst experience EVER! Paid for a exam for both glasses and contacts. The doctor got my sons prescription for glasses wrong. Call this practice for a callback...never once returned a call. I called several times. Finally decide to go in and get the prescription just to see if the one my son brought home matched with the one the doctor gave me. Weird thing to do, I know, but I did it anyways. The office manager with the personality of a salted slug, Donna, gave me both the contact and reading glasses prescription. How about both prescriptions were for contacts. I ordered my sons glasses with the contact prescription they sent home with him. He came home with 2 prescriptions of the same. They gave me the same thing...2 prescriptions of the same. I wasted money on an exam that gave me the wrong prescription for glasses and on top of that wasted money on glasses my son cannot use! Me thinks everyone employed here needs to go get their eyes checked from a qualified doctor, because clearly the overall vision at this practice is quite deficient. They are not going to like me darkening their doorstep again but they owe me some glasses or a refund on the eye exam. One or the other!

I absolutely loved our experience here! I had to take my two children and Dr. Jones and the staff…read morethere at Renewed Vision made us feel very welcome. I appreciated the fact that they were very real people, with smiles on their faces and willing to make conversation to help my children and me feel at ease. I will definitely be recommending this business to any friends or family that need an optometrist.

I have been a patient of this place and recently I feel like the Dr is more about money verses…read morehelping ! I suffer from very angry reaccuring styes. This recent bought started about 2 weeks ago. She provide a prescription for an oral antibiotic but nothing directly for my eye! I begged more or less sent her photos of how after a week my eye is in the same state. Started to affect my vision, but instead of helping she ignored my pleas.... I have missed work without her being kind enough to write me a note, every day living in pain, missing family events even church because of my eye! my depth perce is off due to this. Being ignored and needing help pushed me to go to the hospital, which seemed more understanding and wanting to help me! I have received an extension on my antib as well as an ointment for my eye. I have a drs note to excuse me from work, as it is hard to drive, but the ointment in less than 24 hours has done amazing progress! I will not be a returning patient to renewed as it seems like there is no real urgency to help your patience, rather get more copay money! Shame on you!

8/13/25 I visited location inquiring about services. Although the atmosphere in office was…read morepleasant, the receptionist was not inviting. No smile seemed very annoyed and was short with answers. You lost a potential customer. Do better.

Thought I really liked this place, but when my lens delaminated from the frames after 14 months,…read morethey were very smug and took zero responsibility. They did not even offer to resolve the defect. All they said was there is nothing they or anyone can do.... Their solution was simply get a new eye exam, new lens and expensive frames.buy more from me! Very very disappointed in their treatment of a customer that continued to support their business. They are not a partner, only in it for the money.

Great service .. Seriously friendly staff and patient Doctor. No pressure, no rush and an authentic…read moreworking typewriter they actually use for labels. Felt relaxed, and comfortable for a first time visit, they keep you laughing, true southern hospitality.!