Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

If you ever want to observe human behavior in its purest form, skip the zoo and head to Costco on a…read moreSaturday afternoon. The Buford location is where bulk groceries meet competitive cart driving and free samples become a full contact sport. Every Saturday I chauffeur my 75 year old mother to what she calls "running errands" and what I now recognize as her weekly social hour. She insists on arriving at peak crowd density, the exact moment when parking spots become mythical creatures and shoppers circle like vultures waiting for someone to load a 50 pack of paper towels into their trunk. Mom treats the place like a scenic walking tour. We visit every aisle. Not most. Not the important ones. All of them. I have learned more about industrial mayonnaise, kayak pricing, and seasonal patio heaters than any human should. Meanwhile I treat the sample stations like a carefully planned tasting menu. The staff is generous, the portions are respectable, and with the right timing and a strategic lap route you can revisit your favorites without raising suspicion. I am not saying I built a loop system around the frozen dumplings, but I am also not denying it. Mom, however, has become something of a celebrity. For reasons unknown she attracts a steady stream of senior gentlemen piloting motorized carts who deliver pickup lines that have not been road tested since 1958. "Hey there, young lady." "Need a ride?" "I come here for the deals and now I know why." She responds with polite disinterest while I perform defensive maneuvers worthy of a Secret Service agent, gently redirecting traffic away from my mother and back toward the rotisserie chickens. This week's victory was finding a solid jump starter for my truck battery. Nothing says successful Costco run like leaving with an item you actually intended to buy, along with emotional exhaustion and a faint smell of sample pizza. This store would earn five stars, but inventory roulette keeps it at four. They do not always have the advertised items, and the restocking attention does not seem as tight as the Duluth or Athens locations. Nothing crushes the spirit quite like planning your bulk buy strategy only to find an empty pallet and a lonely price tag. Still, Costco Buford is a magical place, part warehouse, part buffet, part retirement age speed dating arena. I will be back next Saturday at peak hours, pushing the cart, circling the dumplings, and guarding Mom from the Romeo squadron.

Changed my initial review due to another associate I worked with when I purchased & picked up my…read morefinal glasses. She actually was the same woman who passed me to the rude guy. She ended up being so nice & VERY patient. She was honest about how the frames fit my face & waited for a while until I FINALLY decided to purchase a 3rd pair- NAVY GUCCI & I LOOOOVE them. My only for REAL issue at the Buford Costco Vision Center is there are no chairs or benches for folks to sit. The wait can be 30++ depending on how busy they are. They need a small area for thise who need a chair. Leaning on carts is not fun! They redeemed themselves & I HOPE that other guy had a chat with the manager I told.

Great exam for my daughter. The doctor took really good care of her and was gentle w it her being…read morevery shy.

On 2 separate occasions I have stopped in to look at glasses. Both times no one spoke to me. No,…read moreI'll be right with you. No, May I help you? No, nothing! First visit was a Saturday, they were a little busy so I gave them the benefit of doubt. But today a Monday, once again, I looked around at glasses for estimated 15mins with maybe 2 other people in the store. So when once again I was not spoken to I just left. Guess they don't need the business. I am in the customer care business and I speak to every single guest that walks into our salon. It TRULY takes 2 seconds to acknowledge people. Do better America's Best....

Dr. took the time to answer several questions I had regarding a condition and the staff there from…read moresetting up appointment to ordering glasses was very helpful and kind. Prescription was perfect and I will be returning for my yearly exams going forward.

I went to Hamilton ey clinic over two weeks ago and met with Dr Patel while she was nice. it did…read morefeel rushed. I have been using pearl vision. I wanted to move to daily contacts from the monthly that I was using. she examined me and prescribed some new contacts. after wearing them I was unable to see distant and close up was very large. i called that Monday i was only able to discuss with a associate. she prescribed a new set again slightly better but still off told them distance was fine but wanted a read add. in the middle of what they gave me. the said it didn't exist I said okay then I research and there is a mid add call them back and they said they also discovered this. dr pate gives me another trial with the mid add reading great except she raised the distance -25 I was like what for distance was good so I trust and try after two days of trying my distance at the end of day was so bad and blurry . I called back finally they say they will have the Dr call me the next day great I finally get a call at 2:19 in the afternoon I am working and miss no big deal I get a chance to call back at 430 she is gone for the day it's Wednesday and won't be in till next week. What a crock waits most of the day to call and only once then not available again they say she is the only one who can do it What is the point of having a group of doctors if they are not going to help and take care of the customers worst eyes care experience ever kept changlng without ever talking to me I do not recommend at all I will probably have to go back to pearl vision and get real service

I recommend Milan Eye Center without reservation. I was referred to them by Bethel Eye Care for…read morecataract surgery. The staff and the doctor are kind and patient and answer any and all questions.

Absolutely terrible quality of care. Avoid at all costs! Follow up care (to remove cyst caused by…read moreptosis surgery) is zero unless you pay out of pocket even though I contacted the office within the follow up time frame, they had the audacity to flat out deny it was caused by ptosis repair surgery after I said I wouldn't pay $665 out of pocket to remove a tiny cyst on my right eyelid. It was the surgeon that admitted it was a cyst caused at incision site of the ptosis repair. Because the surgeon wasn't available within the time frame of the 90-day post-op period, I have to pay out of pocket (because they don't take my new insurance either but shouldn't matter as I contacted them within the 90-day timeline). Feel free to message me to get full details. What a scam!

Exam: It was one of the best exams I've ever received! Dr. Dasani is awesome, very thorough and…read morepatient! She answered my questions with such kindness! Thank you Dr. Dosani! Now for the glasses: That portion of the visit left a LOT to be desired! The oversell tactics were crazy! Like literally, add this, buy that....and what is with this random $16-$18 lab fee! I'm purchasing glasses, of course there's lab involvement.....why is there an EXTRA lab fee on top of all of the other fees??? I've not seen this charged anywhere else!

Having worn glasses for more than 50 years, I know whether or not I can see through new lenses. It…read moretook Pearle three (3) remakes, and still the lenses were useless. When I asked for a refund they denied, but I was successful with my credit card company and got all my money back. I'll never go back to Pearle.

My mom was a patient with legacy on spout springs.all I can say everybody in that place is…read moreprofessional.nice.positive energy.all the girls in the front desk are amazing and helpful.just amazing woman.i don't know the pretty blonde she has the lil nose ring she is just amazing so sweet and nice and professional.great experience.the Dr dont know his name but he is just superb.so I recommend legacy all day everyday.

I've been a patient since 2006, Dr. Michael Shannon was still in the Buford location, my 3…read morechildren, my husband and myself are patients. Dr. Shannon left a Legacy of great care for the patient, kindness, friendliness. We always feel welcome and trust their professionalism and knowledge.

This is the worst vision works location I have ever been too. I have been using vision works for 5+…read moreyears and have not had an experience like this. I decided to use this location because they are open later. I waited over an hour for my appointment, the doctor rushed and didn't really talk to me which was weird. He didn't do the things that normally would happen when you see the doctor. I picked up my glasses and my prescription is wrong. I told the lady who gave them and she insisted I give them a chance. I have been wearing them since and they are wrong. I called the Gainesville location ( my favorite) and they told me my measurements were the same from last year ( BECAUSE THEY DIDNT DO THEM) both from the Dr and the front. Never go here unless you want the wrong prescription

Came back to pick up glasses...yet less packed still a wait. Always takes forever...2 for 2read more

First time experiencing the vision center. Loved it!…read more Dr Kunle Oluwadare was great. We enjoyed his presence and knowledge, friendly doctor. Nothing but awesome service. The office staff was nice too. Affordable frames and lenses. Friendly optician, Pam. We were confused with what our insurance cover and didn't know what to do with the style and shape of the frame to accommodate the comfort of our faces. We 100% will go back to them. No pushy sales, friendly and knowledgeable. Again...LOVED IT!

From the owner: Exceptional customer service.read more

I've been coming here for 10 plus years and Dr.Swafford and his staff have been great. I wear…read morecontacts, glasses, and have astigmatism in my left eye. Very friendly and knowledgeable team.

Dr. Swofford is one of the most genuine and caring health care professionals I have seen. Helping…read morepeople is his primary goal. He always treats me like a good friend and provides consistently top-notch care!