My husband and I just completed renovation of our forever home and researched cleaners on Yelp for…read morea post construction clean. We interviewed 4 cleaners. We really liked Ingrid and Jesse the most from our in person interview, and hired them despite being close to double the price of the next lower bid because we had hoped to have them as our long term house cleaners. They came and cleaned the house doing a decent clean as if it were a general home clean but they did not do a thorough post-construction clean, which was clearly what they had estimated for. After the clean, there were tape residues left throughout the house on tile floors and counter tops (some shown below are more visible because of subsequent dirt accumulation). There were grout residues on most tile surfaces. And, several other small cleaning details were overlooked that shouldn't have been. As busy as we were during the move, I didn't address this until I received the invoice a month later. I sent an email to Ingrid over 3 weeks ago about our disappointment in their services and followed up with a text, and I still have not received follow-up. I can't recommend their services to anyone.

If I could give 10 stars, I would!!!…read more This company proved to be professional and kept their word from start to finish. Ingrid was very communicative, thorough, patient, and friendly. I needed her services because my Mom had recently passed and my condo needed some serious cleaning TLC! She sent a crew as proposed, however the scope of the cleaning project changed somewhat. Her site manager, Zenon, was wonderful at asking questions and being very thorough as we walked through my home. He offered additional suggestions where appropriate and listened to my needs. He was incredibly polite, kind, and attentive, showing incredible attention to detail with each new room we walked. Zenon reported back to Ingrid the small changes that he recommended based upon now being in the space, and Ingrid communicated back to me that everything was good to go. The team of three men worked hard the entire time. There was no down time - I could hear vacuuming and mopping and activity going on continuously. They were very careful with my personal belongings and respectful of my home at all times. I plan to use them for my regular cleaning needs monthly and for a future additional deep clean in about two or three months from now. Their customer service has earned my ultimate trust 100%. The total final cost came in at the lower end of Ingrid's estimated quote, and although I did not necessarily expect that, it was a pleasant surprise. Zenon also shared that they can move/haul away unwanted items. I know I will need their services in this area too at some point in the next year. One last thing: YOU GET WHAT YOU PAY FOR. Read that again. There is no discount when it comes to certain things, and I believe housekeeping is one of those things! If you are trusting professionals to do a good job, not break or damage your things, and wanting them to not use cheap chemicals on your personal belongings and in your home, you need to pay for it. The price I paid was the amount of my budget I had hoped to spend. Don't cut corners when it comes to this! I cannot stress this enough.

Dianna was responsive from the moment I contacted her on a holiday for a quote. Her price was…read morereasonable and I was able to book a move out cleaning service over text. Dianna arrived on time on the scheduled day and remained committed to what she said she was going to complete. Although the condo unit has high ceilings and a lot of windows, she was able to clean them all. She completed the day with a walk-through with us to do final touch ups. I will continue to consider her service for other properties and friends. Thank you Dianna!

I had messaged Dianna earlier this week requesting some help with my toilets. They had built up…read morequite a bit of hard water stains and no matter what I tried I wasn't successful in removing it. She came in and in under an hour she had one of my toilets completely spotless and the other one (the worse one of the two) near perfect. I was impressed with how quickly and quietly she worked. I would highly recommend her if you need cleaning!

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

I've used Mint Movers three times now and they have been super reliable, took care of all my stuff,…read moreand very nice service. They are super hardworking, empathetic to all our needs!!!

They did a good job with my move and the prices were reasonable. They arrived on time, in fact,…read moreearly, but due to my reservation for the condo elevator, they couldn't start earlier. The movers were in company T shirts when they arrived and the main guy was able to communicate well with me with good English. They were all friendly and professional. I've asked around a few moving companies and they're the most affordable and still with a good rating so I decided to give them a shot. So glad I did because my friend who also hired them based on my recommendation thought they're good too. It was also easy to get in touch with the office for the booking. Sahara was friendly and communicated well with the prices and the services they offered. If you need junk removal and cleaning, they provide those services too for extra fees. Overall I was pleased. Nothing broke, damaged or scratched. They dropped off our boxes and furniture in the room we wanted. They finished at a decent amount of time with circumstances out of their control (elevator got hijacked by other residents without proper reservation in both condos), but the movers tried their best to move efficiently.

Let me just start of saying that I am the worst procrastinator or maybe the Best at it makes more…read moresense. I was in need of a cleaning service n I needed it done in less than 5 days. And let me just say this was the easiest part of the move. Tai was super super helpful, replied within minutes of my inquiries. Long story short when I am in need of a cleaning service I will most definitely ust them again. Thank you.

Awesome job! Will definitely use this service anytime we move. Also refer everyone we know! Took…read moreonly a couple hours to clean out the whole house! I have 2 dogs and my roommate has 1. When we first moved in to our apartment fully covered with carpet, It was a bit of a job to train our dogs to be potty trained. Eventually there grew an odor and when you came into the apartment you knew there were a few dogs living here. We tried water vacuums, lots of air freshener, anything you could think of. Also walking on the carpet, it did not feel the same from when we first moved in. We even had water damage that was untreated for several months. Its was so bad to the point we never sat on the floor unless we had a thick blanket/mat to sit on and we had indoor slippers. (I know its embarassing) We contacted Tai and he responded very quickly!. He was very friendly and gave us a quote that was very affordable. It took a while for us to figure out a date for them to come in and clean the house, Tai was very patient with us. We also only gave him a 2 week notice and he was able to squeeze us in so we could meet our deadline! That was the best! When we came back after the job was done the odor was gone. And the floor felt nice. I was able to go down on my knees and smell the floor. Not to mention it was quick! It was crazy how fast and how well it was done! Overall, very quick responses, very nice, and very good job!

Just to update my review and rating. True to her word Jessica, the owner contacted me about my…read moreexperience. She was again very apologetic and did send me a partial refund for the damage to our fixtures and assured me she had made some changes to how her crew would be cleaning these things in the future. I feel totally confident in using J &G again. They are very credible and very professional. Decided on them after reading all the positive reviews. While they did a pretty good job of cleaning our house after renters had moved out, they did damage the finish on several of our chrome fixtures. I specifically asked the crew that was sent out if they used abrasives to clean the fixtures and was told "no" but after inspecting the first bathroom they cleaned noticed scratches all over the faucets and bathtub fixtures. One of them showed me the green scouring pad they used to take off the water spots! After speaking to the owner, Jessica, she apologized and told me she would give me a discount/refund. That was two weeks ago and still haven't seen a check. But they did a nice job cleaning our blinds and patio screen tracks (which costs extra). Wish they had stopped cleaning when they saw they were scratching the finish on our fixtures though.

I schedualed a move out cleaning with this company and it was a joy to work with them…read more They work on fixed rates which is just fine. It was some money but honestly it was worth it because their crew showed up early and were very efficient in their cleaning which took about 5 hours total to do the move out cleaning with included pet cleaning/flea treatment for the new owner. At one point they accidentally broke one of my glass ceiling fan light covers which was concerning but without even telling me they had already gone out to buy not one but three new ones just in case they didn't match and reinstalled! Commuication was top notch and I was told the exact process of everything and honestly I was sad seeing my place so clean! I wanted to move back in! I would highly recommend this company.