Exceptional customer service and flexibility, combined with great cleaning helped us get a much…read moreneeded head start on getting settled in our new place!

I used Maid in Oahu to handle the move-out cleaning. The cleaning company that I had used before…read morehad done a wonderful thorough job but were on a break. So, I read the reviews for Maid in Oahu and decided to try then. They did a great job communicating what they were able to do and what they were not able to do. Which is pretty straightforward. For example, they are not able to pull out an oven/refrigerator from the wall for cleaning. But if you can find someone to do this heavy work- they will clean the area. It's a liability issue I get it. But if you are not physically able to do this or if you don't have anyone else who can do this for you then you are just out of luck. So, if there are things that are required for a move out per your lease I recommend that you send them the move out cleaning requirements. They are very transparent about what they will/won't do an that is fair. Pricing and scheduling was set, confirmed and re-confirmed. Additionally, the confirmations etc. were verbal and in writing which was very helpful. All in all , I did receive my security deposit so I am content with the service.

Tatiana and her team are amazing. I have been using them for a while now and I haven't had any bad…read moreexperiences with her company. She has affordable prices for the great and thorough cleaning they do. I still use her services every two weeks for my home cleaning. Highly recommended !

Extremely disappointed with this company. Booked them for an appointment at the end of November for…read morea cleaning in December and I was just notified that they will not be able to accommodate less than a week before the appointment. What can I say other than unprofessional! Additionally made a site survey appointment which they totally forgot about....

I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

I received several quotes for this "re-clean" of a Move Out cleaning by cleaners that my tenants…read morehired. Its so difficult to find reliable and thorough cleaners- but the cleaners that the tenants hired (found on Yelp) left the unit as of they didnt clean at all- see "Before photos". I'm so glad to have found Dan and his crew. They were prompt, great communicators, and they got our apartment actually clean, and was mindful of the time they took to get everything cleaned and done right. I apppreciate them so much. They service properties from Alewa to Hawaii Kai only. Wish I could have Dan & his crew for my other properties, but since I can't- I'd rather not keep them a secret and share them with everyone looking for a good cleaner!

I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more

Top Level did an amazing job on my move-out cleaning from a rental. They cleaned my carpets,…read morekitchen and appliances, bathrooms, and floors. They exceeded my expectations! Mahalo for everything!

I'm not happy to leave a poor review because this company started out on a positive note w/ great…read morecommunication. We requested that the bathroom, kitchen, (including the oven) be cleaned and the baseboards in our apartment be wiped down because our apartment had been flooded. The positives: Communication was great and they were very responsive. On the day of the job, they were punctual and confirmed the job details before starting. The baseboards and the bathroom were cleaned well. Negative: The kitchen however, was a half-assed job. The white chemical residue from the cleaning product was left behind inside the oven and I had to clean the rest of the oven myself as you can see by the black stained rag and black water in the photos. The outside of the microwave was wiped down but the inside was completely overlooked. There were crumbs and food stains as shown in the photo. I would be embarrassed to recommend this company to friends and family and in the future I will do better research.

Pono provides a very high quality cleaning service - responsive and very detailed. Ami and her…read moreteam have provided 2 deep cleans as I move into my new condo.

Been in my condo for a couple years now and while I do a decent job up-keeping the cleaning, but I…read morereally didn't want to clean the outside windows and screen doors (I hated cleaning the screen doors as a kid lol) Ami was very responsive with my inquiry emails and worked with my availability to schedule a cleaning. She arrived promptly at the designated time with her team to clean my apartment. And let me tell you, they did an amazing job! I didn't think about my floors...but they've never felt as clean!!! The main thing I wanted...the windows, they are so clean that it doesn't even look like I have any!! Definitely worth having her come and do a really exceptional job! Ami and her team did really well and added that small Japanese touch to their service.

I reached out last minute (less than a 24 hr notice) and she squeezed me in without hesitation. My…read moreplace was a total wreck from construction dust, moving boxes, and a shedding dog, but I came home to a literal sanctuary. Not a single pet hair or speck of dust in sight. My house feels so refreshed. If you're looking for someone who actually shows up and does an incredible job, she's the one. Super professional, super cool, will definitely be a returning customer.

I'm glad I found Tiny Cleaners! Very fast response through messages and easy to set up a time…read more Super friendly and great experience with this business.

Great service, great value! Great customer service :) We…read moreused Host&Home for moving out cleaning. 2bed 2bath all included, kitchen, fridge, stove top, floor, and bathrooms. Around $335!! It came out really clean And smells good too. Thank you so much. Recommended 引越し後の掃除をお願いしましたが、全部綺麗にしてくれて335ドルでした。受付の方も丁寧に対応して下さってスムーズにいきました。頼んで良かったです

I scheduled a $420 deep clean with an added oven cleaning. One cleaner arrived. The oven was…read morecleaned well; however, the rest of the service did not meet the description of a deep clean. Trash bins were not changed, shutters were not dusted, baseboards, cabinets, and walls were not wiped, and both the ground-floor landing by the garage door and the main split-entry landing were left dusty and dirty. Bathroom glass was streaked, items on counters were not moved to clean underneath, and even the sink was not wiped down. Overall, this felt more like a light cleaning than a deep clean. I shared this feedback with the person I booked the appointment with, who said it would be addressed with the cleaner to improve future services. While I appreciated the response, no discount or adjustment was offered, and I was charged the full amount automatically. For the price, the service did not meet expectations.