This place is pathetic. The office staff is completely useless. They'll send emails instructing people what the rules are, but they never follow up on their vague threats. They won't tow cars blocking the drive aisle or parked in front of hallways. Complain all you want, they won't do anything about nuisances. The complex is filled with people who listen to their garbage music at maximum volume at all hours. So if you enjoy your sleep, you won't enjoy living next door to it. Not to mention the constant domestic incidents. There isn't a week that goes by that there are not multiple police cars here trying to break up whatever screaming/throwing match is going on. The garbage is constantly overflowing/broken. So much so that some people don't even take their garbage out. One apartment right next to the office left theirs on their porch for two weeks. It was, of course, torn apart by animals and spread all over. Management did nothing. Residents litter everywhere and management does nothing. There are multiple giant vicious dogs running around off-leash in the park, in the hallways, and in the parking lot. My little dog was attacked and I was actually bit in the process, but still nothing gets done about it. With all that you'd think the rent would be decent. Nope. They want almost $2,000 a month for a two bedroom. They routinely post on the rental apps so any apartment but if you're interested in a unit, it's actually significantly more than advertised. I called about that apartment, listed at $1600 a month, and was told it was $1950 a month. Oh, and besides when Covid closed the pool and hot tub, they've been broken for months on end. It's July right now, we just had a massive heatwave, and no pool available. I've actually lived here for more than two years and the pool has only been open for a week or so that whole time. All communication about the pool is just that it will be open "upon further notice." What am I paying for? The staff is so ridiculously lazy. I had an unexpected package delivered while I was out of town. I called the office to ask if they could pick it up and hold it for me. After asking for my Social Security Number (I have no idea why), they said they'd pick it up for me. Great! Nope! They called me back and left a message right before closing that they couldn't accept packages. I had to drive six hours that night home and back to where I was working to make sure my package wasn't stolen. Speaking of, some residents have resorted to Ring cameras and containers for their packages because there is so much package theft. Someone recently broke into a bunch of mailboxes here as well. So great security! Look somewhere else. This place sucks and is way overpriced. read more

*BEWARE* DO NOT RENT AT THIS PROPERTY My partner and I took a tour of this property and thought it was beautiful... but it didn't take long after moving in to realize it was just a distraction as to what really goes on here. Not only did we have to constantly inhale our neighbor's cigarette smoke that poured into our opened windows, but we had to see the buts thrown all over the property. Day after day, I'd have to walk by a display of cigarette buts. After I spoke to the office a couple times on this matter and the issue still continued I decided to speak directly to management. With little surprise, this was the first time they heard about this. This wasn't the first concern of mine that no action was taken on though. To make it easier, I will provide a list: *Neighbors leave their dogs barking for hours and hours and hours- sometimes through the night. The office tell you to call the cops, nothing they can do. *Neighbors leave piles of dog shit at their front door so you must smell this when coming and going. The office says they will handle it, but nothing happens for over a week and the smell amplifies to the point where you have to plug your nose and run by the door. Again, you tell the office and the neighbor begins piling bags of dog shit on his back patio. *Neighbors leave garage bags in halls. The office tells you they will speak to the tenant, but several days pass and it's still there so you take it upon yourself to carry it to the trash. But wait.. the bag tears open. Old food and worms.. YES WORMS fall out, quickly crawling and scattering throughout the hallway towards your door and your neighbors doors. Attached are photos. read more

See all

I like that maintenance is always onsite and always working on something. I have called on maintenance a few times in the last couple of years and the reply time as well as the time to fix has been a bit average. But lately, it seems that maintenance is very on top of fixing things. The last couple times I have called on maintenance, Zack the maintenance guy was very quick to reply and fix the problem. read more

Friendly staff and great Christmas parties! :) I enjoyed living at Avalon Park and building friendships with many of my neighbors. My husband Jason and I lived there for three years with our three boys and two little dogs. I absolutely loved spending time at the park. I walked my dogs daily and I took so many pictures. You can see my photos featured in this review. The trees are so beautiful! I'll never forget all the wonderful memories at the park. Normally I would give them five stars but I felt the need to change my review after moving out and getting a bill for excessive charges. They are trying to charge us for a new fridge, countertop, microwave, carpeting and other unnecessary charges. The fridge and microwave worked fine and only needed cleaning, not a replacement! The handle on the microwave needed to be fixed but they charged us to completely replace the microwave. They charged us for carpet replacement but the carpets were old when we moved in and we lived there for three years so they never should've charged us for carpeting at all! They typically put wood floors in when people move out so if this was done passing along carpet replacement charges to us is totally unethical. I've worked in property management in the past and I know that these charges are not things you can pass on to tenant. Carpeting has a specific lifespan and appliances do wear out and these are things that should be replaced by the company. However, in our case our appliances worked just fine so the fact that they are charging us is really unfair. I'm not sure if they do this to all residents or if we are just being treated differently. I feel like it's necessary to at least warn other potential residents. We got our full deposit back from Cornerstone Ranch in Arizona prior to moving back to Oregon and normally we always get our deposits back. We have a history of this actually. However it seems like in the state of Oregon landlords often take advantage of tenants. I hope and pray that things change in OR because this seems to be a common issue. There were several instances also when the maintenance staff came into our apartment when were not there, mainly in our first year living in 2016. The last time it happened they left the back patio door open but the screen was shut. It was strange and creepy behavior. We don't think they took anything but it felt like a major invasion of privacy. We started taking the dogs with us everywhere because we were worried that they would let the dogs out one day... On occasion dogs and cats would go missing and I wondered if it was the maintenance letting them out. Thankfully, I was able to work at home so they noticed me there all the time and they didn't try to get in apartment after that because I would go the store when Jason or the kids were home. I took extra precautions because my dogs are my babies and I didn't want anything to happen to them. I have several pics of my dogs at the park too. I'm sad that I had to change my review, but I want to be clear about my overall experience. There is always room for improvement and I know Avalon Park can be a great place to live, but there are some things that need to change. read more

stay away from this place at all costs. today my vehicle got tagged to tow for "expired registration" when the expiration date isn't for another 3 days and it has already been renewe'd. when i called to let them know they falsely tagged the vehicle and to remove the tag madeline giggled and said "im sorry you can go ahead and remove that yourself", which was all recorded. the fact that they think its okay to tag vehicles with proper registration but don't want to tag the cars that are parked in the fire lanes just shows the level of in experience and targeting these girls have that work in the office. this is probably the 10th issue I have had with the girls that work in the office. read more

Would not recommend this place. Office does not handle complaints at all. Park where you want to! Also it's very loud here. Talking to management gets you nowhere. read more

IF YOU CAN FIND ANOTHER PLACE TO LIVE DO SO! Welcome to a smokers paradise where you can live in a sea of cigarette butts and weed smoke. This is a nice property the grounds are pretty the apartments have nice lay outs...Once you move in the issues will be none stop. They lay out a bunch of policy's that they do not enforce. This includes noise, people smoking so smoke comes in your place and parking. If you do get a car port and someone else parks in it they do not stay in touch with the towing company. So you may be out of luck. Extra bonus if someone messes with your car the cameras they have do not see most of the cars in the car ports so if you stuff or car gets damaged the response from management will be "sorry" Best bet if you have issues call the cops! Managements is nice but complacent and will give you lip service and do a whole lot of nothing. Two mangers came and went in the 11 months I was there this says a lot... Also DOCUMENT EVERYTHING they will take your deposit! Charged us for their system failure took late rent out of our deposit sighting it was our fault. You will only here about this when you move out though. SEEK some place else to live! The issues I had here were endless. read more

I have lived here for two years and it's only gotten worse. The grounds are nice. The apartment has some sort of a black film that is on the windows and the walls, not sure if it's from the gas fireplace that's not in use or mold. There are two apartments here that have been completely gutted to the studs and are still not rented. A neighbor of mine said that she saw workers in hazmat suits thrown black bags off of the balcony. Not sure what that situation is. Lipservice and nothing gets done. Rules are not followed. They have forced people to take out their window air-conditioning units, requiring them to either go without or buy portable ones. Now there are several new people that have moved in that have the Window units. When I asked about it, I was told that it would be addressed. Still has not been addressed over a month later. I'm looking for a new place to live. read more

This place is honestly my nightmare. If I could afford to break my lease, I would. All the other complaints people have shared are accurate: bugs, noise, the inconvenience. The maintenance people have all been nice but at one point my water heater stopped working and it took weeks of emails and three separate apartment visits to get it fixed, and the last time they left a huge mess in my bathroom and didn't even put the dryer back in the closet. What really has left a bad taste in my mouth now, though, is how little accountability the management has for dealing with resident problems and following their own rules. People smoke wherever they want despite the clear rules about it. Pet waste is left all over the place. People let their angry, violent dogs run around off leash. No one parks correctly, often people with assigned spots take up the limited unassigned ones just so they can park closer to home. People even leave their cars parked in the roadway blocking the path for hours at a time. Nothing is done. Loud, drunken people at all hours of the night hang out in the parking lots. Houseless people come tear through the dumpsters and make a mess on the garbage room. I've finally had it after one particular resident was outside drunkenly looking for his girlfriend while carrying a gun. I shouldn't have to wake up in the middle of the night and call the police and then have literally nothing be done about it. This resident still lives here. I don't pay $1500 a month to have to worry about some nutjob resident with a gun because they don't want to lose out on that resident's rent money. This place is TERRIBLY managed and NOT SAFE. Don't move here. You will regret it. read more

Management is towing cars that already paid for the parking spot.Very strange behavior at this time of the year.If Management have knowledge of the vehicle and there is a record of monthly payment, why are they towing this vehicles? read more

It's too bad you can't leave 0 stars, because this place needs it. I'm not usually the type to leave reviews for anywhere, but people should be warned how bad this place is. I created an account just to review this building because it is ridiculously terrible. This apartment is dishonest about pricing as well as amenities offers, and other things. It's an older building so things falling apart/appliances breaking is not surprising. However other properties are able to maintain things to a livable standard. This complex doesn't do maintenance I tell you harass them to fix something dangerous or incredibly inconvenient. If they do fix something in ur apartment they cannot give u a date or time that maintenance will come into your apartment. They may fix the problem or make it worse. When they leave it is common for paint, water damaged building material nails, or whatever else mess to be left behind. If you bring up a problem to staff they will usually evade responsibility and sometimes be rude. Building is not safe. Garbage is left all around. Office is not open when they say they are. Staff can't answer the phone. I should go into some of the things that had happened in my time living here, but trying to live here has been draining enough. Please consider looking for somewhere else to live. read more

Do not recommend this place. -Building is old. Walls and floors are thin. You can hear EVERYTHING your neighbors do, especially if you are on a ground floor. If you decide to live there, choose second floor. -Unprofessional staff. They cannot decide among themselves what are rules and procedures. -Say goodbye to your security deposit. They will pull all kind of tricks to overcharge you for various issue during moving out. -Theft. Delivery was reckless enough to leave packages in front of the door. Two times packages were stolen. read more

1 star is all this place deserves. The apartments themselves are not bad. I knew someone who lived here years ago, and they have done a good job with upgrades. However, that's where the good parts begin and end. We lived there for a year and it was by far the worst experience I have had with where I have lived thus far. Just starting with the fact that no one in the office stays around long enough for me to even learn their names and every time I went into the office almost the whole staff was new. One staff member in particular who did manage to stick around for a while (unfortunately) was one of the rudest people I have ever met... and I work retail! At one point when I lived there, they painted the downstairs breezeways and did notify everyone that they would be doing it. My favorite part is that they said you would not have access to your home and was asked to not walk on the paint between the hours of 9am and 5pm... no joke I still have the notice because it's so ridiculous. We lived upstairs and because I work at a mall sometimes I don't go into work until 1 and the only way to leave my apartment was to step on the paint and rip off the caution tape downstairs... then a maintenance person had the nerve to tell me I can't come downstairs...I just ignored them and went on my way. I have never seen so much turn over with people moving in and out at any place I have lived I don't think many people last longer than a year (we didn't) They do random inspections all the time and when you ask them why, no two people give you the same answer... one person said a "lender inspection" and that is what they officially said it was for in their letters. However, when I asked a couple of other staff members they gave me a completely different reason why. Pretty suspicious if you as me. They invade privacy plain and simple. There is a terrible pest problem... we had fleas and ants really bad within months of each other. I know this can be the result of living in close proximity to other people especially people with pets but the way they landscaped made it a wonderful place for anthills. I have lived in many apartments in Oregon and have never had this problem... leading me to believe it is something they are doing wrong. We had our car broken into... there is no security and since it's right on Pacific Highway you would think they would especially since they change you such astronomical prices. I realize it is close to Portland and rent is high but this apartment is practically in Sherwood, and doesn't offer great amenities. There is a park which my husband loved but I just found it to be depressing and creepy... there was a homeless camp right next to it, and due to flooding part of the sidewalk was damaged which took them months to even begin fixing. I am a fairly reasonable person and have lived in a place with black mold so bad it was eating the wall, dangerous broken hardwood floors, no water at times because the owner forgot to pay it, cracks in the windows, and general grime from years and years of it not being properly cleaned. I know what a bad place to live is like... my standards are not that high. Do yourself a favor and find another place to live. This place is not worth the headache it will cause you. read more

Worst complex I've ever had the dissatisfaction of being involved with! Even after the move, they haunt me with their inability to call when promised and threats of sending our accounts to a creditor because they keep changing the price on what we owe. They told me that I was going to be able to move out 15 days early with no fee. I had actually called to verify, and they told me this wasn't going to be possible. THEY called me and said it would be ok and they would waive any fees. After the move, they did their own inspection that we were not there for, and we got hit pretty hard for charges. We had kept the apartment in fairly spotless condition. We were never presented with their "evidence" as to why they thought we should pay an extra month's rent. We are engaging the Better Business Bureau, and it would be in your best interest not to move here. It will be difficult, as apartments are scarce in the area right now and they know it. They're only interested in how much cash they can wring out of you. read more

Jason and I are so grateful to be back home here in Oregon, and we're glad we decided to live at Avalon Park. :) Kristina and Brittany are very friendly and extremely patient and helpful. The application process and approval was quick and easy. The deposit was low and very reasonable. We love our new apartment home, and all the amenities that come with living here. It's nice to have close access to nature. The grounds are beautiful all around and this is a great place for kids and dogs. I walk my dog near gorgeous tall pines, lush plants and two giant sequoia trees nearly every morning, and we usually spend about an hour at the park every day. Our apartment is also close to the 8+ acre park, and our three children really like to burn off energy there. My little dog can walk up to four times around the trail before he gets tired. (I think the trail loop is about a quarter of a mile). The exercise is good for both of us. The trail features lots of trees with bridges that take you over a shallow stream connecting to the Tualatin river. The trail begins near an open area with a playground. As you walk by, you'll pass the gazebo, basketball court, volleyball area, wild blackberry bushes and other areas. More about our apartment.... I love all the upgrades! My kitchen is beautiful. The floors are lovely and the light fixtures are super high quality. We also really like our fireplace and the stainless steel appliances. The cabinets are very modern with a cherry-walnut finish. The walls are also painted with a very light beige color. Normally, I don't leave reviews because I get so busy with the kids, but I really felt like it was necessary to let people know about my experience. The staff and management here work very hard to make this a beautiful and comfortable place for everyone. We give Avalon Park five stars because of their consistent effort to maintain such a nice property. They have preserved so much land and quite a few very large trees. Oregon is a special place because of the lush green landscapes, giant trees and old growth forests. We love Oregon and we will never take the beauty and wonder of this place for granted again. read more

As of yesterday, 6/1/2014, Tandem has decided to install small trees in front of ALL lower level apartment decks, completely blocking the tenants view and light. As if the apartments aren't dark enough, now they go and block out everything!? this makes no sense. They are also changing apartment floor plans and remodeling. They are doing this while while tenants are still living in the apartments. A friend of mine that lives in the building over from me said for the last 2 almost 3 months from 7:50 am to 5:00 pm there is constant drilling, banging and sounds of walls being knocked down in both apartments surrounding his. If you like your peace and quiet, DO NOT MOVE HERE! Also, there's tons of spiders and other bugs because there's cracks in the wood underneath the carpet. So you have to constantly spray which is money out of your own pocket. Tandem DOES NOT care about their tenants at ALL. And Leah who in the manager is the rudest person I've ever met. She doesn't smile and when she talks to you, it's always in a snotty tone and she doesn't care what anyone has to say. read more

To sum-up my review: Do I like living here? yes Would I recommend living here to other people? yes I depth review The Pros: Ok, so I moved into the apartments blindly. I come from a state far away and didn't have to time to come here and check out apartments prior to moving to the Portland area. After searching around, I settled in on this area because apartments are cheaper here than closer to downtown or the Lake Oswego area. The leasing agents at the time were Stephanie and Nick. Both were very pleasant and patient with me and emailed me whenever I had questions or concerns. They were professional and helpful and sent me lots of pictures of the apartment before I moved in. I was concerned that the pictures online and the ones they sent me were going to be the "model" and that I was going to end up with a crappy version of that. However, they ensured me that my apartment would look just like the model because all the apartments were getting renovated. I moved in August 2014 and I honestly cannot complain much. My apartment looks just like the ones on their website. All my appliances are new, and the apartment looks brand new as well. I live in the small 1x1 so I don't have a fireplace, but I believe the larger apartments do. My balcony is pretty damn big for a small apartment. I can put chairs out there, a grill, and hang plants if I wish to do so. The balcony has a small storage closet as well. I thought that the small 1x1 apartment would feel too tiny and cramp, but it's really cozy and I honestly have more than enough space for my belongings. I really like that the apartments comes with a full size washer and dryer! Luckily, I don't have loud neighbors, so I don't ever really hear them. The overall apartment complex is really chill. The children play outside during the afternoon and people walk their dog around. I feel pretty safe here. Also, there is a trail, volleyball court, and playground within the complex. There is also a river that flows beside the complex that I see people kayak in during the summer months. Also, the grounds are really kept nice. I have yet to use the sauna, pool, or fitness club, but I've heard good things about them as well. The complex is located off of Highway 99/ Pacific Hwy and can be full of traffic and super slow during the rush hour times. Also, there is a fire station across the street. I don't mind either of these, and plus I live closer to the back of the complex so I don't hear the fire trucks as bad as someone who lives closer to the front. Also, the complex is near grocery stores and shopping areas which is nice. The apartment staff and maintenance workers are all super helpful and nice. I have yet to encounter a rude employee. I even have stopped and talked to the grounds keeper and renovation guys. They were all super friendly. I haven't had an issue with the mail getting delivered. They have a pretty efficient system when it comes to large packages. The cons: I can honestly only think of two cons. I love the apartments, but the cons are big enough to make me take one star off of the review and they have to do with parking and garbage. Because I work during the day, and go to school at night, I usually don't get home till 8-10pm on certain days. Parking is pretty difficult to find. They have garages available which are nice (very expensive), but I don't believe that many people buy these (I could be wrong). I wish they would get rid of some of the garages and make room for more regular parking spaces. I usually have to park all the way at the front of the complex and walk to the back of the complex in the middle of the night because there are no parking spaces anywhere. This makes me feel very unsafe because it is so dark and I am a female. This can also be a big hassle if you have people visit as well. The front office lady told me I could buy covered parking (which I did), but even the closest covered parking space is still a nice walk away. I am currently on the waiting list for a closer spot, so hopefully this will no longer be a "con". Also, the only garbage can on the complex is located at the very back of the complex. If you live closer to the front of the complex, you will have to walk your trash a pretty good distance. This really sucks if it rains, or really cold outside. I've seen people put the trash in their car, and drive it to the back of the complex, which can be pretty yucky. But overall, this place is awesome! I will re-review this once my lease is up, but so far, so good. read more

This is by far the worst apartment complex I've ever lived in, if I could give them zero stars I would. You call and listen to their description and wonder if you're even living in the same place. There is a horrible bug issue (spiders ants and fleas) everyone complains about. When I was moving in people were warning me about it, that's how bad it is. The managenent has changed multiple times in the short time I've been here and the current manager shouldn't be in a customer facing job. She is awful and rude and makes me feel like I can't call or go to the office in fear of having to deal with her. I've even had maintaince in my apartment and heard the way she spoke to her employees like they're dogs. It's sickening that this woman is responsible for a place I call "home" to my family. They do random apartment inspections ALL THE TIME and there is zero reason for it. They towed my car out of my paid spot for painting and told me I was notified by a piece of paper on my door I never got. They also like to leave lots of notes to harass you and tell you that you're doing something else wrong because we might as well be living on a compound camp. Everyone talks about how they can't wait to move out. I regret signing a year lease and we are counting down the days until we are free. Don't move you or your family here. It is not worth the money or dealing with their management. However I will say there is a new gentleman in the office who is delightful and makes me feel at home when I need something. He is meant for this job! Everyone else in there can go. read more

Just got my our keys. Anthony took great care of us. Grounds look good. Great amenities. Seems like they are on top of things.

One star for this giant dump on the Tualatin River. Another cigarette smokers paradise. Smokers "must" be 10 feet from the building. But their smoke will be in your place all day. We wouldn't want to offend these ass holes while they are huffing away under your bedroom window. The place was built so cheaply that there is no insulation in the walls or floors. Wind and cold go right through and you will always be cold here. The heat pours right out and your heating bills will be incredible. You will hear every single sound, spoken word to your neighbors snoring. Paper thin walls and floors, no joke. Dog owners, lots of them, and of course they bark all day and NIGHT. We complained to management, their response, "perhaps you should move to a different building" Really? Does that building have the same idiots who leave their dogs on the balcony while they're gone all day? Non stop dog noise. They did absolutely nothing to remove snow and ice during the winter storms of 2017. Barely shoveled the path into the office. Many people fell as it was deadly getting from the parking lot to your door. Office people are constantly changing, after all who wants this shit job? One garbage location, you may have a long walk to it. But you get to hear the garbage truck banging away before sunrise several times a week. They are crazy about leaf blowers here. It will start at 8 am and go all day. Everyday. Mold on all window frames, disgusting black mold, go ahead and open your windows and let the wind blow it in. It was making us sick. Insects in the apartments year round. Non stop spiders, their webs are right out of the movies, so thick. On and on I could go. But you should, I dare say should go elsewhere, this is the absolute shittiest "luxury home" ever. read more

-Noise Tandem property is constantly renovating these apartments. Starting at 8 a.m. Monday thru Friday expect to hear loud construction workers, jack hammers, saws, hammers, and heavy machinery. This is completely standard for the last year. You will also be living directly across the street from the fire department, it goes without saying you will be hearing a lot of sirens. The walls are paper thin. If your neighbors are sexually active, you will know. -Privacy Tandem property management will also be needing access to your apartment at least 2 times per month for any and every reason. -Inconvenient Tandem also removed every garbage can in the entire complex except for one in the very back corner of the property (it's almost a mile to take out the garbage). They claim it's all to reduce our carbon footprint. I guess that's why they have 10 specially designated parking spaces for us to all drive our garbage a mile down the road. This is a perfect example of their dishonest nature. Then to top off the worst apartment experience ever. Be ready for a 60 day notice of eviction so they can renovate your apartment. It's also as if the management are humanoid robots that have been programmed to be condescending. The are highly efficient at "addressing your concerns" with zero intention of ever doing anything. Don't eat the cookies! The amenities and cookies are merely a distraction to get you to sign away a year of your life. read more

Don't move here if you work night shift. Or like to sleep past 8am. Lawn mowers, weed walkers, and leaf blowers almost every day. They'll even be right outside your door or right next to your bedroom window. The windows aren't really old but they aren't new/nice enough to keep out sound, or cold air in the winter. Only one garbage and recycling area and it's pretty far from most of the apartments, it can be a cold walk in the winter, sometimes it's better to just drive it over to the dumpster. The "fireplaces" are fake electric fires, no actual flame just a screen. The staff are all friendly in my experience and the apartments are in good shape. Due to the constant landscaping the grounds look great. The park could use a bit more attention but it is nice and private. Wish I could give this place more stars but when it's hard to sleep in your own home it gets hard to live there. read more

I moved here since last October of 2014 .I like the place its cozy . I like the fact that each rooms has bathrooms. The people who work at the office are very nice. I never had any problem with them.The grounds are well maintained . I have good neighbors and the pool is clean . read more

Absolute worse property management I've ever had the displeasure of dealing with. It's about 7:50 am right now. The yard crew or whatever they are have been going for about 25 minutes now with a loud buzzing noise that woke me up before my alarm. Pretty sure that is outside of quiet time hours- but that doesn't matter if it's on their call. This isn't the first time it's happened- it's just happened enough times that I've finally become fed up. Every Wednesday the yard crew will wake you up with weed wackers, lawn mowers, and leaf blowers- I hope you don't like your sleep! They don't deal with any complaints you bring them directly. Hence what has lead me to my review. I've been here for about 11 months now.. And I've experienced nothing but problems. Tandem property management is not a company you want managing where you live. It takes A lot to get me going, so understand why it took me 11 months to write this review. I've experienced more random entry's into my apartment than any other complex I've lived in. The notice said to "fix items from inspection" but the leasing agent couldn't give me specifics on what exactly was broken and what needed to be fixed- she just told me I'm required to kennel my dog for the 4 day time window they listed on the inspection sheet. I find that completely disrespectful and annoying. I don't like being dictated on how to live- especially not by a property management. I'm not sure what they fixed- but they didn't fix my entry light. They harassed me about my car part I had for 9 months and threatened to tow my car from my parking space when my "parking pass" was not visible in my car. Not sure why they would tow a car out of a spot unless someone complained it was parked in theirs. There is mold in the windows.. Always- and it's basically your problem after you sign the lease. I'm not complaining about maintenance because Jordan rocks. Professional, quick, efficient. Exactly what I like. The property management though, needs to be rethought. There is only 1 that seems to have a head on her shoulders. I'll be writing a follow up review with names of the leasing agents that were disrespectful and the experiences I've had. I don't feel the need to bring up the past few incidents and how they have handled situations right now- as I'm giving them a chance to improve based on this review. I'll be here for a couple more months on my lease so let's see if any changes progress since my verbal complaints haven't been sufficient enough. Will post follow up in a couple months and rate entire living experience and what has been fixed (if anything). read more

Very nice apartments with great amenities. Staff are professional, courteous and thorough. Maintenance takes great care in getting things right. Loved the location, too. If we hadn't purchased a house (which was always our plan), we'd still be living there. Take a tour and see for yourself. Gym, pool, on-site recycling, and a very nice private park on the banks of the Tualatin River. read more

I moved here in August 2013 because it had month to month rent and we were trying to buy a house. I found out a week into moving in why, the apartments are being remodeled, the apartment I was in had not been remodeled since 1980?, it had blue countertops and old appliances and a toilet that always clogged. During my three months there they redid the parking lot so there was no parking and still charged me for carport. They painted around my apartment, ugly colors: yellow, dark green, light green and brick. They came in to my apartment for random reasons every month. The park is buried behind the complex behind bushes, walking to the park was like a scary scene out of law and order SVU, unsafe. The 1 star is for the hot tub, I liked that. I cleaned the apartment before I moved out and accidentally left my microwave. I came back the next day and got my microwave back and they said they would send my deposit to my new address. One month later I get a notice actually asking me to pay $35 additional on top of keeping my $250 deposit. I returned to the office and they said they inspected my apartment on November 30th and it wasn't clean. The funny thing is I moved out on December 1st. I looked at the paperwork and they said they called me on November 30th to do a walk through. They never called me. If you still want to move here, ask the apartment manger for photos from apartment #106, move out December 1st and then judge for yourself. Don't let the cookies fool you, the cookies are terrible just like the apartment staff who work at this apartment. read more

I just moved here from over seas. The rental market here has become pretty tough. When I met with Anthony to see an apartment, it was only his 2nd day on the job. He was very friendly, helpful and attentive. He was awesome! I decided to rent an apartment but hoped for a different one in another location within the complex. When I went back to sign my welcome letter I was told that one of the apartments I wanted was available however they might not be able to have it ready in time for my move in. I was told to ask for Jamie on Monday morning. Jamie is the manager and when I spoke to him and explained my desire to rent the alternate apartment, he was very happy to work it out and called me back within an hour to tell me I could have the apartment and on the date I needed it. If the service continues to be this wonderful, I may never move out!! Thanks Anthony and Jamie!! You guys are the bomb!!! read more

If could get this place negative stars I would. BEWARE! They will rip you off!!! Don't count on getting the deposit you paid back and to top it off they will be charging you more after you move out. We paid $350.00 for deposit and they kept it and topped it off with a $1200.00 charge for the carpet and floors. We have two little dogs they were well aware of and supposedly in the 7 months we lived in this apartment, our dogs did such damage with peeing on the carpets and the linoleum floor that they had to replace it all and the cost of that was $1500.00 to replace. I don't think so! I will not rest until I have left reviews everywhere and tell everyone just how bad these apartments are. Scam artists!!! In the month alone that we moved out there was 20 other units vacating. They went for $900.00 a month to $1300.00 (with their crappy discount) to wanting to charge $1600.00 next year,. Parking is horrible here. I warn you now, rent from this place or any other location they rent out. You will regret it!!!!! read more

I recently rated this place and I am finally out!!! This place has ripped me off with a total amount of $2887.50 for breaking my lease. Charges for 1.5 months and they also charge for the first month "free" that they offer if you break the lease. I left this place after 9 months because the neighbors below are heavy set and snore all night. They snore so loud that in order to get some sleep I used ear plugs. I was able to record it in my phone so I wish I could post the sounds in this site. I got into an argument with the fat guy below and he said that he didn't give a s..t. I spoke to management about it and they were completely rude saying that I would need to renew my contract in order to move into a new apartment or that I can move out. I just spoke to them on the phone and they say that I did not need to renew a contract contrary to what they originally said. The place looks great but the walls are paper thin and you can hear everything that happens in the neighbors at night. I honestly do not recommend this place so that you might not waste your money and get less than professional service. This is the worst place ever and do not recommend it to anyone. I will pursue this issue with BBB to see if they can do something about. Good luck finding a descent place to live. read more