Save your money and go somewhere else. This place is overpriced as hell for what they have to…read moreoffer. $1,870 for 1 room! The only nice thing is they have plenty of parking. Other than that, I can't wait to move out. Not to mention they are terrible to message back. Every time I message them I end up calling because no one emails back. I emailed 2 people in the office weeks ago about my move out and if they're gonna do a walkthrough with me before I turnover the keys and have not received a reply either. While the team is always nice on the phone and in person, they are the worst team to reply back. They always say they are understaffed but to not receive 1 single reply in weeks?! PLEASE save your money and go somewhere else. I would not recommend this place to anyone. Ps. This review is not to bash the team at victory flats which is always wonderful. It's to bash the parent company Simpson. Maybe they need to hire extra people or do something to make it easier on their team to manage a big complex like this one.

My partner and I walked into the leasing office to get some information. We we're not greeted nor…read moreacknowledged by the woman working there. As we were waiting, we overheard the leasing office woman explaining information about this apartment complex. She kept mentioning different types of fees and street parking- which is next to none.

Honestly, from leasing staff to maintenance to overall experience, Hub9 has been the best apartment…read morebuilding, and living situation, my wife and I have ever had. I encourage you to actually read the negative reviews here... From microwaves beeping too long, to people in the office laughing too much, to having to walk around the building in order to find the leasing office. I've found that some people just need something to complain about. Maintenance is timely, professional, and safe. The apartment is up to date and utilities are fair. And most important, the people in the office are flexible, always willing to help, extremely responsive, and many we would consider friends. Our dog gets upset if I don't let her say hi to everyone in the office whenever we pass by. Also, the area is wonderful. A perfect mix of walkable shops and restaurants, but it's still easy to get lost in parks and running trails if you need to get away a little bit. Right on the max stop and super convenient to get into the city. Easy commutes to Intel and Nike as well.

Mario's patient, professional,and personable. The leasing office is even open on Sundays!…read moreConcierge level service in a luxury apartment building. There are other luxury apartment options in the area, but do yourself a favor and give this one serious consideration.

Staff have been nothing but attentive and friendly from the moment I toured and throughout my…read moretenancy here. It's well kept, and even though there are hundreds of units, I don't feel like a number but rather like a valued tenant. The leasing and concierge team cater to any questions, and maintenance and management are extremely professional, courteous, and go above and beyond to make you feel at home. I'm stoked and grateful to have scored an apartment backed by a team that cares.

Vector, managed by Holland Residential, consistently fails to act in the best interest of its…read moretenants. Their BBB rating heavily relates to how much they care about you. First issue now, my initial review was removed without notification and reason, based off what I will reiterate again, which they want to hide. Your complaints won't come from your side neighbors, it will come from your above neighbor. Upstairs neighbors engaged in intentional stomping and harassment, which management dismissed as normal activity. If you're exceptionally unlucky like me, they will stomp very loudly, VERY intentionally, but when you complain, they get a "reminder" to be quiet. "We walk heavy", "We have a large dog" of which I guarantee, dogs don't stomp on the ground, they literally can't since they don't even weigh enough to cause the sound my wonderful upstairs neighbor did. They will prey on you. They'll vacuum, and run their dishwasher, washer and dryer, all well before and after morning and evening allotted times. When they know who is complaining, the tenant retaliated by stalking me to my vehicle and vandalizing it. If you feel like you can't complain due to retaliation, then management won't do anything once you break your lease and move. Breaking your lease is a boon to management. They will not ask questions, they will not try and mitigate, they will not help you. They will say, thanks, here's your bill! I heavily suggest you demand a lease addendum to protect you from the type of tenant that I had, as well as from building management that provided no assistance. If they can't, which they won't, there are far better places than any of the boxes they lease. This area looks nice, but it has the opposite quality of people, and actions of management. I have a broken car window because of someone living in Vector. The tenant that broke my window never got any punishment, just "reminders". They will not mitigate your costs due to their incompetence. Consider this property carefully, learn from my costly mistake. Apartments.com and Holland Residential, do not my review again as this is a very fair review from my personal experience. This is something everyone should know that is considering this place to call "home".

I am starting my second year at Andover Park Apartments in Beaverton, and I am very pleased with…read morenot only my apartment, but the well kept grounds and the efficient staff that work hard to keep the grounds and all the units in excellent condition. I recently had my two patios and entrance way power washed by Michael who is part of the maintenance crew. Shout out to Michael for the excellent job! The office staff of Tim and Reyna are always available to problem solve any issues that may come up. I love calling Andover Park my home and look forward to many more years here. Lisa D

TLDR: No communication from management, slimy tactics to squeeze more money out of you…read more You can find somewhere much better, trust. After a year of living here the leasing office emailed and asked if I wanted to renew my lease I let them know I did and then they didn't respond but switched me to month to month payments which is way more expensive than a yearly lease. They dodged my attempts to contact them or would restart the lease renewal process once we decided on a start date by waiting until after that date to respond to me. This went on for 2 or 3 months- yes months, all while paying far more than what I should have. When we finally got my lease situated they made an error on the rent amount that left it significantly lower than normal and I assumed it was prorated for the extra money I spent on rent while waiting for them to fix my lease but after a couple months I had some concerns so I called the office and expressed those concerns with an account specialist who told me the charges were correct and I have no outstanding balances. Fast forward to a year later they tell me the charges were not correct and I owe them $22,000. The manager even tried blaming me by saying surely I should have noticed rent was much cheaper... like that's why I called and asked EIGHT MONTHS AGO yet there's ZERO accountability on their end for putting me in this situation in the first place. I tried requesting their recording of the phone call I had with the account specialist but no surprise they couldn't find it. Now I've been trying to reach them to discuss payments plans for about 3 weeks now and the leasing office finally reached out but could only tell me they'd try to get in contact with corporate from their end. So save yourself the hassle and stress and find somewhere better to live. Their negligence just locked in double rent for me for the next year, don't let this be you.

My family and I recently toured this property with Peighton, she was fantastic. She was friendly,…read moreprofessional, and very knowledgeable. She answered all of our questions, made me feel comfortable, and took the time to explain everything clearly. Her positive attitude and excellent customer service made the experience enjoyable and stress-free. We truly appreciate her help and would highly recommend working with her. Definitely would recommend Oswego Pointe!

One of the big things that made me want to move here was the indoor pool. Unfortunately, it's been…read morenearly two years now since they closed it for repairs, and I've never seen anyone working on it. In January they told me it might be ready by spring, but it's now September and looks exactly the same. I think they just wanted me to stop talking and leave. I assume if I ask again this year they'll just kick the can a bit further down the road and hope I move away so the my replacements don't expect the pool should be functional. I've never heard of a pool taking 2 years to get fixed. I think you could build a few new pools in that time. There's a bunch of paper on the windows so you can't look in to see the lack of progress. The paper was falling down so we actually could see, but after 6 or 8 months they finally went in there and put up some new paper so we can't see. Similarly, the staircase on the back of the property that goes down to the river walk, the one right in front of the maintenance storage or whatever...I think it was about a year before they fixed it. Literally. Wooden stairs. I am not particularly handy, yet am confident I could have knocked that out in a weekend or paid a couple guys to do it in an afternoon. But they waited a year with caution tape up on it, looking like a crime scene. What a strange choice to paper up your magnificent indoor pool room and put caution tape over the stairs to a park. It's a very trashy look and they're perfectly fine with that. There's also a clubhouse at the front of the property that no one has been able to use for 5+ years. They closed it for covid and started using it as a storage unit for appliances. I guess management is okay with having a big vacant clubhouse front and center on the property, cobwebs building up in the long-since-drained hot tub. Windows all over the building so you can look in and see the broken refrigerators and washing machines. Local kids have started saying a witch lives there, lol. This summer has been really good with the outdoor pool, but one summer the outdoor pool was closed for a whole month out of the summer. 100 degree days, and absolutely no sense of urgency to get it working. I felt so bad for the kids who live here that summer, what a rip off. As others have said, the trash gets to the point of overflowing every week. The last maintenance request I placed took over 2 weeks before they called me back, but the maintenance guys seem nice so there's that. I really love the property itself and the location, it's such a shame that management is so complacent in mediocrity. I feel bad complaining to the front desk because they just work here and clearly are not empowered to make any changes. Hoping this gets someone's attention who might actually care about having the property live up to its potential. Please fix the indoor pool.

Even though we didn't choose to rent here (one reason being is that we're a tall family and the…read moreceilings are shorter), the leasing agent Shelby was terrific and went out of her way to be accommodating and also had great communication! Thank you!

If u want to live in an overpriced apartment complex with garbage spilling out of the garbage…read morearea,crap piled up from neighbors in the hall,bird crap on the hand rails,no one EVER in the office,also no deposit back even when your place is immaculate this is the place for you! Worse place I ever lived.Never broke a lease before but this was a "no-brainer"

There is absolutely zero transparency and utilizing the eviction process to retaliate is a big…read moremoral no. Especially, when Chris decided to get an attitude, stopped communication because I voiced that I have rights. Chris, you were the one that told me that I would have to sue to get ADA accommodations. I did what you told me to do. In return you refused rent just to evict will get you the apartment back now but strengthens my lawsuit for non compliance. DO NO LIVE HERE. ZERO STARS! And do no use to pool or hot tub. Someone with flaky nasty skin got in there.

A HEADS-UP FOR PROSPECTIVE RENTERS! After making the last…read morerent payment, I received a final statement for $120 ABOVE the $500 "REFUNDABLE" deposit I gave them a year ago!! I expected there would be lagging utility charges deducted from the deposit -- approximately $200. What I didn't expect was a $200 'standard' cleaning fee and $185 carpet clean/drip pan replacement added to the move out statement. I left that space in good shape - was only there 9 of 12 months. No pets. Nothing that would require add-on charges for damages. It was made clear to me by management that no matter how well I cleaned the place, their cleaners would come in behind me to clean as well. You shouldn't be allowed to advertise a "refundable deposit" if the math in the final bill proves there will be NO REFUND! BTW, those $385 'standard cleaning' fees are not allowed to be charged in Portland area rentals. It's the law.

My wife and I are residents here for the last 7months. We love it as we are a dog friendly…read morecommunity. We are diligent in cleaning up after our dogs, but we noticed not all owners were as responsible as we. In the last 6 weeks or so, we have seen a marked improvement in the absence of dog poop on the grounds. I learned that we have hired someone to take on the challenge of "left overs" on the grounds. This is a good step in keeping the value high for the residents and the enjoyment of the grounds and landscape. Kudos to those responsible for obtaining this service! I wish more communities like the Miles did this sort of thing.

This apartment management teams telling so much lies when moving at the beginning some one said one…read moremonth +$1000 moving special when I asked walking through they said only $ 1000 moving special so I trust it too I signed lease contract and moved also they said $ 1000 moving special first month will have therefore I paid first month rent after moving special after few days they send email you have $1000 late payment so I had to pay $1000+150 late payment