My former dentist, Dr Maybee recently retired and I'm very pleased to have found Commonwealth Dentistry in Crozet. They have an extremely professional and loyal staff, very helpful and polite. CD has the latest equipment and didn't rush me out, they took their time explaining different processes and procedures. Welcome to Crozet! read more

Dr. Crowder has been the utmost professional and pleasant doctor to work with in my many years of dentalcare. Dr. Crowder has not only solved many difficult treatments on my behalf, but also cares for my wife and her mother. Now 91 years old. All who just praise the staff and Dr. Crowder. Second to none in our book! read more

Great friendly staff, top notch dentist who is skilled with my entire family. Have dealt with cavities to a broken and visible crown and regular checkups. The office staff is exceedingly friendly and professional and they work well with blue cross dental insurance. read more

I don't live in the area, but my crown fell off on New Years Eve so I came in for an emergency visit. Dr. Crowder was fantastic! She was so kind and knowledgeable and fixed my crown up quickly and painlessly. They saved me I'm very grateful! read more

Dr. Rice's office is so comfortable and warm surroundings,they're welcoming and want to make sure you're comfortable want to make sure that if you need anything they're there to help you and get it for you if you can't, Dr. Rice is very informative and he's a straight talker which is something I like because it's not too often you find a dentist will tell you exactly what you do need and not trying to give you something or sell you dental things that you don't need. Love his staff friendly,courteous D.Collins read more

I've gone to Crozet Dentist twice after moving to the area. They were willing to work with my challenging insurance company and very open and communicative in needed treatments and charges. The hygienist gave me good advice in fixing some issues. From the receptionist to the hygienist to the dentist, everyone was pleasant, making the visit painless -- dare I say enjoyable. read more

This was my first time at their office and I had a great experience. I have never been a huge fan of the dentist, probably like most people. But at this office, everyone was so friendly and eased any of my feelings of not wanting to go to the dentist. They all took the time to talk to me before they started my cleaning and teeth evaluation and made me feel like both a person & their patient. I highly recommend and actually look forward to going back! read more

Being unfamiliar with Crozet, I was glad the office was easy to find. I was taken probably at my appointment time, and after x-rays and cleaning I was on my way in under an hour. I made an appointment for six months later and I would recommend this office. read more

I've seen Dr. Crowder maybe three times now, and every time I'm shocked with how positive an experience it is. She takes care to make sure her patients are comfortable, and is willing to take the time to answer questions and explain processes. Today, I got a cleaning by Kaitlyn. She had such a positive attitude I was relaxed the whole time. She explained what she was doing and why she was doing it, which I greatly appreciate. I learned more about my oral hygiene and how to improve it today than I did in 15 years at other dentists. Highly recommend these folks if you're looking for quality doctors that care about patients! read more

Been to Crozet Dentist multiple times now. Professional staff. No waiting. As good of an experience as you can expect. Dr. Crowder and the support staff are top notch. read more

I had a great experience at Crozet Dentistry. I had a minimal wait and all of the staff were friendly and knowledgeable. Dr. Rice put me at ease and has a great bedside manner. I am happy that I made the change. read more

This was my first visit to a dentist in over 10 yrs, and it was great. I was a little apprehensive because of the condition of my teeth, expecting the cold judgemental looks. But the entire staff was awesome!!!. They were courteous and helpful. They made me feel like they were as excited as I am to get a new smile. read more

I had a number of visits with this office and they messed up two of my procedures. I have had to go to two other dentists to get consults and fixes, since nothing this practice did fixed my teeth, which was both inconvenient and exorbitantly expensive. One of the fillings done by a dentist at Rice Crozet Dentistry cracked my tooth. When I complained about discomfort and pain, they kept telling me to "wait 2 weeks" and see if it improved, and then gave me a fluoride toothpaste to try to fix it. Of course it was not fixed by toothpaste, and just continued to deteriorate. This has been a very frustrating and challenging patient experience and I would not recommend anyone to this practice. They also tried to overcharge me and sent bills that had already been paid. They are nice as people, but I do not trust them with my teeth. Overall a pretty disappointing and expensive experience., and it's been very difficult to get my money back. They turn quite combative when it comes to money, even though they cracked my tooth. Very unreasonable and upsetting. read more

My first experience with Rice & Rice was a simple filling about two years ago. It fell out about a week ago. My second experience with them, I went in to get a small cavity along my gum line taken care of. They numbed me, drilled me, filled me, (and billed me $400), but when I got home the spot was still there, they had done work *right* beside it. I had specifically stated that I had come in for them to work on that spot. They ripped me off and will rip you off. They are not worth your money. I'd recommend *any* Charlottesville dentist before the Rice's. They are solely interested in your wallet. -Dissatisfied Customer read more

It pains me to write this because my family and I have gone to Drs. Rice for almost a decade. They are nice dentists and very personable, but their billing in the last 2+ years has so frustrated me that I finally moved my family to another dentist. In the last 2+ years, I have been over-billed by hundreds and hundreds of dollars. Essentially, this office has billed my insurance for a large amount, my insurance has responded by paying their negotiated rate (lower), and this office has then billed me for the difference, for which I am not responsible (aside from my $30 co-pay). The first year this happened, I saved my bills and went to the office at the end of the year to speak with Dr. Rice. She apologized for the mistakes and had her billing office credit my account to correct the bills. But in the last year, the same "mistakes" have been made. I had to again take my bills and my insurance policy to the office to correct these issues, spending hours in the lobby. While some of these bills were corrected, their billing representative is now telling me that I must pay the difference between what they charged insurance and what my insurance reimbursed them, per their agreement. This representative even had the gall to tell me to contact my insurance company if I had a problem with them not paying their full amount (even though it is more than their negotiated rate!!). So I confirmed with my insurance that this office is in fact incorrect in billing me more than their negotiated rate with the insurance company. Since this has gone on for more than 2 years, I now believe that this continuing over-billing is more than incompetence on the office's part. I believe they are fraudulently billing clients on the hope that clients will just pay, and I'm sure many do. I don't recommend this dentist at all. Their billing office is either grossly incompetent or fraudulent, and since it has gone on for more than 2 years, I can't give a pass to the dentists either. Get your teeth cleaned/examined elsewhere. read more

recently i wrote a negative and completely factual review of this organization. i was contacted by a customer service manager who patiently listened to my issues offering both suggestions for ensuring that i do not have future issues but also ensuring me that the initial contact would be dealt with. very happy with resolution. Sherry S. read more

I received invisalign treatment from crozet dentist, and while I'm happy with the results, I highly recommend finding a different orthodontist. The Drs Rices are the only competent members of the staff, and neither of them is at the crozet location more than once a week. I have had to deal with incompetent and unprofessional assistants, and incredibly rude office staff. Don't make the same mistake. read more