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    Community Association, Inc.

    5.0 (1 review)
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    Services - Community Association, Inc.

    Property management

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    8 years ago

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    EQCO Real Estate - Edward Quach - Licensed in DC, Maryland, Virginia

    EQCO Real Estate

    (36 reviews)

    May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

    I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

    Real Property Management Capital - Roach that I was able to catch!

    Real Property Management Capital

    (70 reviews)

    If I could give them a 0 I would! I'm a renter just over a month…read more 1: They do NOT do In-person walk throughs when requested over multiple emails & phone calls but charge the owner that they did. 2: The property is not move in ready, dirty, loose outlets, roaches/pests, non-working lights/ ceiling fan & a long list of other things. 3: The roaches/ pest & outlets (are to be addressed by MD Law) but my frequent contact was ignored 4: They charged me fees that were not in the lease 5: Charged the owners for fixing the outlets (never fixed), pest control (I took care of that myself), an in-person walk through (It was a phone call, they refused to meet me), for removal of furniture that was to be removed prior to move in (they never did). - I am grateful that I was able to get in contact with the owner, do a walk through with them (a month into the lease), show them everything & save the family thousands of $'s they would have been scammed out of if we hadn't talked/met. - How could a company take advantage of a woman in her late 70's? We need to contact the Better Business Bureau about these terrible and close to illegal business tactics! Also, there office is not at the actual location on the website. Couldn't find the actual office. Very shady! I'm worried that the owner won't receive my security deposit or the rent I already paid! Its very sad! PLEASE DO NOT USE THIS COMPANY!

    RPM has managed my property for over a year. They are hard to reach, almost never called back,…read morenever handled communication between landlord and tenants effectively, the rent collection is a mess, the communication is a mess, the professionalism is none. If you can, try your best to avoid them, they do nothing if you don't ask. If you ask them to do anything, they might promise but never deliver. If you'd like to have another baby to take care of and start teaching them ABC, then use RPM and give a try, good luck with it. And I appreciate if anyone is using any reliable management company in the area. Thanks.

    Community Association, Inc. - propertymgmt - Updated September 2026

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