Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines. The contractor that she brings onboard also provides quality services. read more

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I also appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support. read more

Ms. Estefanny Sosa provided outstanding service and great problem solving recently when my HVAC system stopped working. She coordinated among the HVAC vendor and her own team to ensure that a lock box would be set up with a key to my home as I would be out of town once the HVAC system thawed so that it could be repaired. Thank you, Ms. Sosa! read more

We are extremely pleased with Next Level Rentals and their steller property management skills. Whether it is quickly getting the home advertised and rented or supporting with bidding maintenance work and taking personal care and attention, they have been phenomenal to work with. Nurith and her entire team's passion is evident. They care! Hoping to expand our out of state portfolio simply because we have Nurith to rely on. Great job Nurith and team! read more

I highly recommend NLR. After dealing with an absolute horrendous property managment company for the last several years, Im blown away with NLR professionalism, sense of urgency, responsiveness and truthfully getting things done so quickly. They are very communicative as well. What a good feeling to be in the hands of NLR. A special thanks to Mayra, Adrianna and Nurith. A true dream team read more

I had been using a mother company to manage my properties. Unfortunately they sold out to ejf which started a 6 month nightmare for me. Fortunately, I found Nurith and her company that have saved me from further sleepless nights. From the first conversation I felt like I would be taken care of. She was able to transition my two properties faster than expected, inspected the properties and gave me a report with recommendations. It has only been 2 months since the switch but already, I feel my properties are again being taken care of and that the cash flow is headed in the right direction again. I look forward to a continued positive experience with NLR. read more

Minusyou want more?_5 The lady that lives next door to me told whoever that I put my cat in her apt,that either my son,the lady that lives in apt F or myself broke into her apt,also she called the police and said that I put a hearing device in her apt. When the police came he told me "people like that are dangerous and I should stay away from her."Well the management evicted me, when I ask for corporates number ,it must have scared them,because. They ask me to please come over and sign my lease.it took them a YEAR( no exaggerating) to waterproof the outside of my window,I could have bathed in the corner of my living room when it rained hard. I can go on if you want more read more

I chose Next Level Rentals because of quality of Yelp reviews and the responses from the owner that you can read through yourself. Nurith and her team are responsive and professional. I worked with them to place my home up for rent and was able to get results in the same week. Nurith consistently upholds the quality of customer service that she describes as offering; I would use this company again and recommend to others. read more

We chose Next Level Rentals to manage our property in Rockville in spring 2017 when we moved out of the country for work. The past four years we have enjoyed excellent service from Nurith and her team (esp Mayra). From the beginning, as they helped us prepare for our first renters, I found them knowledgable and very responsive to any question we had or issue that came up. We quickly gained the peace of mind from knowing that her team was on top of everything and looking out for us as owners -- and keeping the tenants satisfied, which we also wanted. That's why it was an easy choice to have Nurith as our agent when we decided to sell. She and her colleagues put together a great plan and delivered as promised. We found a buyer quickly and with very favorable terms. I highly recommend Next Level if you are looking for a property management team. read more

We have used Next Level Rentals since October 2016 to manage my property in Maryland and they also represented me when we recently sold the property. Nurith and her staff have been very responsive, despite being time zones apart since we live in Hawaii. We've had some challenges with tenants and the HOC, but I felt Nurith went out of her way to keep me informed and hold the tenant and HOC accountable. Also, due to the commission structure, risks that we encurred were also shared with Next Level Rentals. After the most recent tenant moved out, we were preparing to re-lease the unit. At the last minute, we changed our mind and decided to sell. Nurith and her team immediately changed strategies. They ensured all necessary repairs were made, staging and pictures complete, then the showing. The day of the showing, Nurith called to review the wonderful offers. Then she called the next day to review even better offers. From listing to closing, it was less than a month! We can't thank Nurith and her team enough for their assistance in this sale. It was the smoothest transaction having to do with the property! We couldn't believe it. Thank you, NLR!!! read more

Absolutely terrible. Had 2 floods. Lack of drainage outside. They never replace carpet Numerous pipe leaks old pipes. Never got a bg ral because of it . Deducted additional money for water bill after I paid it for the last 2 month Complaint about it never got a call back read more

my wife and I have been living in a home managed by Next Level for over a year now and they have been truly wonderful to work with. Stefany and her team are always very responsive and kind whenever things come up! read more

Nurith and the team and Next Level Rentals are incredible! They have helped manage our property for 2 years while we lived on the west coast. During this time they have helped us coordinate some renovations to the property using one of their contractors. All of the workers at the company are helpful and responsive. Highly recommend for anyone looking for a property management company! read more

I've worked with NLR to manage my property for the past year and highly recommend them. Since I'm new to having a rental property, I needed a lot of direction getting it ready for rent. Nurith (the owner) patiently answered all of my questions, and she has a lot of experience in the industry, so I trust her guidance. She's always been extremely responsive when I email her. She takes the time and care to respond herself rather than forwarding my emails to someone else on her team. (Though I should add that I've been happy the times that I have worked with the people on her team.) When my tenant was having issues with his neighbor, she calmly and professionally worked with him, the condo association, and me as needed to resolve the situation in the best way possible. If you're looking for an experienced property management company that will also give you personal attention, NLR won't let you down. read more

I've been using Next Level for about five months now, and I am extremely satisfied so far. Best value out there.

We had an excellent experience working with Nurith and the team at Next Level Rentals! They inherited a property that we owned that already had tenants in it, and made the transition seamless. The team was available with quick responses by email (and even phone call at times) for any of our questions/concerns or needs. They also helped us hire contractors rehab the property after our tenants moved out, and eventually sold the property for us. The nice part of this company is that they are not only a rental management company, but they are also realtors. We personally have used them as realtors twice this year, and have had nothing but good experiences when selling properties with them. The team is kind, responsive, knowledgeable and hands on. Their prices are affordable and they treat repeat customers very well. If you are looking for the total package of a rental management company, this is it! read more

I'm not a client but just wanted to leave a review on my interaction. I own a local moving company (Kaskins & Co. If you're looking ) and we are looking to partner with local property management teams. Nurith answered the phone and was very professional. Most company owners do not take the time to connect with callers on the telephone especially those who are not paying clients. It was refreshing to chat with her. She was competent and really seemed experienced in her field. If I were looking for a rental, I'd want service like this! Well done Next Level! read more

do not use this company. as a renter, they send repairman that are not qualified, and they waste time and money. management is rude, and must always have the last word on any issue. next level below zero, is my rating. read more

I went into a contract with one of their clients and had the worst rental experience of my life. To start, they provided me a contract with an illegal rider stating that I owed the entire year's rent in advance. Landlord and Tenant Affairs agreed that it was illegal and said the contract was invalid. I should have left at that time. Unfortunately I did not. Due to the state of the property, I submitted over 18 maintenance requests. Next Level cancelled every single one of them. I had to resort to involving the Housing Code Inspection department to come to the property. They cited the owner 21 times and forced Next Level to come to see all of the issues. Everything that I had mentioned that I needed help with ranging from feces oozing out from under toilets to losing all water at times were all cited. Rather than take any responsibility for the issues I faced, Nurith gave me grief. She even came to the house and yelled in my face that the issues would be addressed when I gave them the entire year's rent. After getting nowhere with Next Level, I stopped trying to work with them and only went through the county. As my move out date approached, I asked the owner's son Daniel (to whom I was directed) how I should handle the move out cleaning. He said not to worry, Next Level had a "white glove" service to assist with this where they would line up the service and provide a quote for the cleaning and if I agreed to the price they would take it from the deposit. I followed up for weeks on Mondays in writing to inquire on the status. I should have just paid for the service, but they shined me on about how it was in the works. So today, I received half of my deposit back with a change for $1360 in cleaning fees without any receipts provided. While knowing full well that my 75 year old mother had cleaned the house the day I moved out. Additional charges were $60 a light bulb, etc. So I called to inquire about the bait and switch and what is essentially theft, the company owner said I should talk to their client's lawyer. As expected, this company did nothing to help and made plenty of excuses. The company owner even said that if I would have used them as a reference, that she would have told the next landlord not to rent to me which amounts to defamation of character. I have never dealt with such horrible people in my life. I have had to reopen my case with Landlord Tenant Affairs due to their unscrupulous and illegal behavior. Do yourself a favor and stay as far away from this company as possible. What you will get from them is the Next Level of hell. I can provide photos of the quality of homes they rent to anyone who is curious. Steer clear of the people at all costs! read more

Let me begin with the positive. Nurith is very responsive, something I very much appreciate in an agent. On the downside, Nurith sent me a management agreement with language which basically negated her liability for any damage done to the property, even if her negligent or intentional acts or omissions caused the damage. When I brought this up, she immediately gave me push back and ultimately, when I asked that a provision which simply allowed for liability if, and only if, she acted negligently or intentionally, which resulted in damage to the property, she refused to move forward with managing the property. She insisted that the language already accounts for this possibility, which it clearly does not. Any service agreement I have ever signed allows for liability if damage results from a service provider's careless or intentional misdeed and someone should not be forced to sign an agreement with a management company that permits them to do a bad job, with no fault to them. Pleasant as I found Nurith, and good as she may ultimately have been, I cannot in good conscience recommend signing an agreement with her. read more

The team at Next Level Rentals has been managing two of my properties for several years. They are talented, responsive and highly professional. When I decided to update one of my condos this year, Maritza, one of the Next Level team members, repeatedly went to the property to check on progress and keep the project on track. When I decided to put the property on the market, Nurith and Maritza acted as a team to sell the property quickly and for a far higher price than I expected. read more

Nurith and her team have done an outstanding job managing our rental while we live cross country. And when we have visited and asked to inspect the property she has made the arrangements and made the whole process easy for us. No problems at all! Denny F. read more

I have used NLR for quite some time (about a year), and having used multiple agencies, I can say with 100% confidence that they are far superior to any other company I have dealt with. Their pricing is competitive, and their responsiveness is unmatched. Simply put, I am beyond satisfied with their work. As a finance and accounting specialist, I can appreciate the amount of work and detail they put into every deliverable. I rarely leave feedback, and almost never positive (just not my personality), but I believed that Next Level Rentals deserved this compliment. I will be using them for all of my properties. read more

In the three years that Nurith and her team have managed our property, there has been nothing but exceptional service. Her communication skills are outstanding. She has always responded quickly and solved problems efficiently. Many companies have lost the skill of good customer service. Next Level Rentals goes above and beyond! We couldn't have asked for a better property management team. What I like the most about Nurith is she is so friendly to work with. You will see that within minutes of speaking with her. She genuinely cares about her client's happiness with Next Level Rentals services. If you are having problems finding a trustworthy, competent property manager, look no further. I would highly recommend giving Nurith and her team a call. read more

Early this year we decided to sell our rental home. In deciding who would be best to handle this for us, we figured that Nurith and everyone who works with her had done such an excellent job managing the home as a rental over the past four years, that they likely would do just as well selling it. We were not disappointed. In spite of the onset of the pandemic and the difficulties that presented, it was not long before we had two offers in hand. We could not have been more pleased. Our thanks to Nurith and her entire team. read more

I cannot say enough about Nurith and her team. I use her to manage two properties. She is responsive and reliable. Very knowledgeable and has filled both our units quickly. I would 100% recommend her and her entire team. read more

I am super appreciative of all that Nurith and team have done and been to me over the years! I was reflecting how it came to be -- I initially reached out to Nurith via Craigslist about a beautiful kitchen renovation that she oversaw for one of the properties they managed in my same condo association/complex. (The property was up for rent. I was researching nearby rental comps and saw the renovation.) She's guided me through many a process and made it easy to be a remote landlord. Next Level Rental rates are economical as are repairs. My tenants have been happy and always had their concerns addressed quickly -- much more quickly than I could do. Our property management recently ended with the sale of the condo but even the sale was managed by Nurith. I valued her attention, counsel and patience through that process as well. read more

I couldn't be happier with Next Level. Its been 2 1/2 years of excellent, responsive service. My my tenant's are students, and require a good amount of attention. Nurith and Mayra have been with me at each step of the rental and maintenance process. It's nice to have a company that can be relied on. read more

Nurith and her team are top notch! They have been our property manager for our house in Rockville MD now since early 2015 and truly make the process easy and painless. Their team is super responsive and a pleasure to deal with. We live across the country so we rely on Next Level to manage our property, find and keep tenants, really everything. Every time there has been an issue with the house (e.g., plumbing issues, tree removal, dishwasher replacement, etc.), their team resolved the issue quickly and inexpensively, often providing several quotes for work at lower prices than what we would be able to find on our own. Accounting for tax purposes and automatic monthly deposits has also been a breeze. I highly recommend Next Level Rentals! read more

Nurith and her team are amazing property managers. I moved across the country and they have been handling my property seamlessly. They are extremely responsive and readily accessible, always available when needed. They have helped me both fill the property and manage the tenants. This is my first time using a property management firm and I couldn't be more pleased. Highly recommended!! read more

Nurith and the entire team at NLR have been fantastic with me and my property. From the start Nurith was extremely responsive to my inquiries. She walked me through the entire process. They helped me to find a great tenant for my property which included background checks and previous rental history. They dealt with rental payments and made timely payments to my account. Maintenance requests from the tenant were dealt with when appropriate and sent to me for approval when major repairs were required. I was extremely sad to have to sell my property but Nurith offered her services in this area as well which was a very happy shock. Her knowledge of my house and the area helped with the overall sales process and everything was closed in a very smooth and timely manner. I can't recommend the NLR team enough. I am extremely satisfied with my decision after having tried to manage my property from another state not to my satisfaction. read more

Slow to respond with little accountability. The house we rented was poorly maintained, dirty when we moved in, the water heater broke during winter and the basement flooded twice. We received little help from the property managers but they laughed all the way to the bank when we had to pay to replace their carpet, which was the direct result of a poorly maintained property. read more