I ordered a power steering pump for my 04 Volvo on 7/2/22. First I was quite surprised to find them working on the Fourth of July weekend. I requested expedited shipping because this is my daily driver. Fed Ex had the pump arriving 7/5 but was delayed at their end and I got it 7/6. When I opened the box the plastic pump pulley was damaged and I was unable to install the pump. I contacted Anthony and explained the situation and he needed to see if they had another pump. He called me back and said he will ship it and I will have it Saturday 7/9 at no additional charge. Talk about exceeding my expectations. Got he car back together later that day and thing are back to normal. Did I tell you this was the first time I had ever don business with them? I choose to drive old Volvos and they have my parts. They have a new customer! Thank you for such excellent service. Lars Andersson Montgomery, NY read more

Just picked up a strut for my car with the coil spring. Took a picture of it to send to the person that fixes my car and the whole rubber part is detached from the silver part of the strut, which protects it. They told me they did a quality check on it. Well. You need that part to protect the strut from debris and dust. So they told me there was a thirty day refund policy when I called and told them I was returning the strut within twenty four hours.He said that it's going to be store credit! Place is very sad indeed!! I would not trust this store part company at all!!! read more

Needed a simple wheel cap for one of my wheels and they had the part, and even installed it for $10. In and out in 10 minutes, done deal! Can't beat that! 5 stars! read more

Great customer service was a pleasure doing business with me them was worth the drive from Buffalo to pa

What a Rip-Off. I ordered a door handle and told the guy exactly what color I needed. He (Jason) ships the wrong color (apparently all reds are the same to them. Hint: Candy apple and Maroon are much different), when I call him he tells me the boss said I could return it but they don't refund shipping. So I'm supposed to cover the $40 shipping on a $25 part that has to be returned due to YOUR ERROR? Also listed the part as 'A' grade, the part they sent was all scuffed and scratched up, needed to be painted. AVOID THESE PEOPLE. read more

Always have a positive experience with these guys...they always come through for me...they know there stuff and always seem pleasant...plus there always busy!!! read more

purchased a cylinder head for a 2005 vw passat 1.8 on 1-8- 2019 and paid with a card. received head 1-10 2019. I took the head to my mechanic's garage 1-14 2019. upon opening the box the head was in pieces. the timing chain was missing, 2 of the lifters were missing. the cams were lying in the box because the cam blocks were removed. the head also was scarred in the cam shaft area. I called immediately to report this and was told they will not take it back NO RETURNS as per their policy which states on my card app. IF PART IS DEFECTIVE IT MUST BE RETURNED WITHIN 30 DAYS. subject to 25% restocking fee. my mechanic said that there was no way that the cams and chain had to be removed from head to remove it from the engine block.[ P.S. he has been a vw specialist for over 40 years and has had his own business for 32 years.] they said that the head had been tested and I asked how can that be possible with no timing chain and the cam block's removed. their yard guy said it was. I said how, as it was in pieces and they said it was tested on the block before removal and that the engine was bad. I said still no reason to tear the head all apart. so in other words NEVER BUY FROM THESE PEOPLE. oh by the way they did send my receipt with another warranty info on the back which also states same restocking fee as above line#3 and line #10 states ALL USED PARTS MUST BE INSPECTED FOR DEFECTS AT TIME OF PURCHASE which my mechanic and I did. so in conclusion I will now have to purchase a timing chain and some lifters just to put it back together enough to test it to see if it is any good. WHAT A JOKE COMPANY. read more

I've gotten parts here numerous times. Lately the trunk lid, hood, front bumper cover and trim , and both fenders, all from an Audi. (Almost picked it clean!) Prices are reasonable compared to most other places. I usually deal with either Ernie or Anthony and they usually have boxes stacked of parts waiting to be shipped to every corner of the US. They usually have the parts. Overall good guys. read more

These guys aren't that great at putting things back together when they take them apart. The vacuum hose on our car was not sealed properly after a starter fix, and if they had test driven the car they would have noticed it right away. Terrible service, stay away. read more