Outrageously overpriced! Over $340 for annual wellness and vaccinations is insane. Would not step…read morefoot in there again and wouldn't recommend anyone else go there either. Look at the bad reviews and how recent most of them are. Mostly all of the good reviews are apparently from when it was independently owned and now corporate greed rules.

After bring my frenchie to these people for years and spending thousands of dollars with them ,…read morethey have a policy to charge current customers an extra $50.00 to see your pet in a hurry. I never heard something so ridiculous. Yet another company profiting from an emergency, they should be ashamed..

We scheduled an appointment for our senior dog to check out a hip problem. He was very anxious…read moreduring our first appointment so we could not get an X-ray that day. They we're quick to schedule a new appointment the next morning and were able to diagnose his issue. The office had a peaceful outdoor area to take your pets while they wait for their appointment, and the nurses were very kind and attentive. We are happy to have such a reliable office near UF!

A complete abomination of vet practice. A serious disregard and lack of compassion for the animals…read more Office staff is horrendous and does not communicate well. They acted completely entitled. And extremely rude. Not a good experience at all.

A great place for non life threatening but urgent pet care. Excellent overall experience. Stars for…read moreease, warm welcome, knowledgeable and attentive tech and great veterinarian. Very client-focused. Great facility and convenient location. Highlights: Easy to make an appointment on their website. Easy to find and park (it's near Walmart and Bolay in Butler Plaza and GPS got me there as i usually find it a confusing area). Great facility -- brand new, welcoming and spotless. Sign in electronically on the tablet in the waiting room. Generous snacks for humans and pets (!). Nice touch. Friendly staff. Mykenna and Dr. Elizabeth Luria took care of our dog's ear infection -- tested, cleaned and treated his ears and sent us home with meds. Just over $200 with our UF staff discount -- comparable with Blue Pearl or the vet school. Only snafu was we had to double check the meds before discharge as they were not the ones the vet had indicated but that was caught and fixed to the right ones. Minor delay. Discharge paperwork and instructions are very clear. And they proactively send records to your regular vet. The whole experience was about two hours. Again, not unexpected for a same-day urgent visit. We were grateful. Usually the vet ERs are swamped. We heard other patients and they seemed busy but didn't seem distracted with us and were fully present. Thank you! We will be back if needed. Glad you are here in town.

Brought dog in for severe itching and decreased appetite. They didn't even examine her skin , they…read morejust gave her a shot for allergies , which helped with the actual itching but her skin continued to bleed and looked bad so a few days later I took her to a local animal hospital they discovered she had skin mites. Which is an entirely different treatment. The urgent vet was a waste of my time. They never even examined her properly.

I've come in with my partner about 3 times, one of the times the assistant sent us home with two…read moremedications with them labeled in reverse. Then I come in by myself with my partner at work and they won't accept me or my kitten because I'm not an authorized user despite my possession of my kitten, my card information on file for the "Wellness plan" and me joining my partner for every single visit. The staff is either incompetent or neglectful to not ask if I should be an authorized user. To think you pay 40 a month to be forgotten in 3 weeks makes you feel like a shmuck.

Although the people are amazing Banfield has absolutely ruined this place. You have an appointment…read moreand everytime you wait 30+ minutes to check you pet in. Pick up is no better as you wait 30+ minutes. It's a shame cause it was amazing as Millhopper vet.

Nothing special about this location. We stopped there on our way out of Tampa to avoid the…read morehurricane. They had all of the supplies that we needed to proceed out of the state. If you are on I-75 and need to get pet supplies then you will be happy that it is right off of the interstate. You can get in and out quickly allowing you to get back on the road. Nothing really set this location apart from other pet supplies so I gave it a strong 3 star establishment.

I absolutely LOVE Stacie at Petco Grooming. We moved to the area in the summer of 2022 and went…read morethrough three groomers before finding Staci. We have a mini golden doodle who's about 17 pounds and we like the typical doodle cut and it's hard to accomplish for some reason without their head looking puffy or other areas looking strange. Stacie managed to make him look perfect and continues to do so as I've never looked back and will always go to her For Bruno's grooming. We get compliments everywhere we take him and multiple times. I've been asked who his groomer is. In fact, he's gone to Pet Paradise in Newberry multiple times and met other doodles who then asked me where he gets his grooming done. Even last night, we were out at a venue with Bruno and a woman took a picture and sent it to her daughter who also has a mini golden doodle and the daughter sent her mother over to ask me where we had him groomed. I can't say enough wonderful aboutStacie! if you're looking for a groom that's who you need to go to.

I've been bringing my cat to this Banfield location for over a year for his regular checkups and…read moreexams, and until recently, I trusted them with his care. However, my recent visit was extremely upsetting and disappointing. I brought my cat in on Thursday after noticing his stomach moving rapidly for about a week. The staff member who checked me in was polite, and since it was a drop-off appointment, I left my cat in their care. Later, I was called back in and met with Dr. Hudak, who seemed visibly distressed. She told me I needed to take my cat to an emergency hospital. When I asked what was wrong and if there was anything they could do at Banfield, she mentioned they could run an X-ray and bloodwork for about $300. I asked if there was any way to get the bill handled differently or set up a payment option, and her exact response was: "If you're having money issues, then it's best to put your pet to sleep." Hearing that made me panic and break down -- I was in shock. There was no empathy or compassion in how it was said, and it felt like my pet's life only mattered if I could pay upfront. After doing the X-ray, they told me to go immediately to the emergency hospital. I paid $387 before leaving, but when I asked for printed records to bring to the ER, they refused, saying I just needed to go. I felt completely dismissed and unheard during one of the scariest moments for my cat and me. This experience left me heartbroken and deeply disappointed. I hope Banfield addresses how their staff communicate with pet owners in crisis, especially when emotions and fear are already so high. Compassion should always come first.

I took my cat in today to get a second opinion on some tooth extractions that he needs as soon as…read morepossible as he is in extreme pain. In the exam room, we first met with a sales lady who was hard core trying to sell us on an expensive wellness insurance plan for our cat. She said that the insurance plan, if we committed to buying it would save us a ton of money toward my cat's upcoming dental surgery, it would cover dental x-rays, bloodwork, office visits, etc etc. The only thing it wouldn't cover would be the actual extractions he needs. The estimate Banfield gave me for my cat to have extractions was inflated about three times the cost of an estimate I received recently at another vet plus they wanted me to pay for this ridiculous wellness plan ( it was supposed to save us a ton of money) on top of it. In summary, I left extremely disappointed, very frustrated and felt like I basically paid a $64 exam fee to listen to a high pressure sales pitch. I felt like all they cared about was money and not my poor cat at all. They did absolutely nothing for my cat who is in extreme pain and distress. They wasted my time completely and my poor cat got absolutely no resolution. We will be going elsewhere for his surgery.

Kreature Komforts Pet Sitting was absolutely amazing! She sent us beautiful pictures of our fur…read morebabies (2 cats & 1 dog), provided constant updates, had great communication and upfront fair pricing. We highly recommend Kreature Komforts and will be using them again!

Bonnie is very thorough, takes her time and asks questions to be sure she's doing everything right…read more It was a relief to know our "zoo" was well cared for and loved while we were out of town. We have many different types of animals and she cared for all of them beautifully! Highly recommend.

My Daschund was showing signs of injury after we picked him up and they did not take…read moreaccountability. He now has a spinal injury confirmed by UF neurologist!

while usually our dogs are with us but if we need to board, I feel comfortable with Archer Rd Pet…read moreResort. whether our senior dogs or our younger dogs, they are well cared for, even if the dogs need medication and special feeding. The best testament is the interaction between the dogs and the staff.

EcoVets has been a blessing for us. This place is truly special…read more They deal with emergencies and we go periodically to visit a neurologist who has been helpful with our dog Magnus who has seizures. It's good enough that other veterinary students come here to learn as well. I don't know the long term success we will have with managing Magnus' seizures, it's simply comforting to know that we have someone who specializes in this area within reach. It is so clean, and the staff loves your pet almost as much as you do. While going to the vet is not a pleasant experience, it's nice to know that you're in the best place possible.

Our experience here has been nothing short of phenomenal. Having a dog with seizures is stressful…read moreand complicated, but finding our neurologist here and everyone who has helped us at ECOVets has made things just a little bit easier. Our dog has been seen on the non-emergency side by a specialist but they also have the 24 hour emergency side available. They are pausing emergency care overnight for a few weeks due to staffing, but are available 6am-midnight currently. After our dog's worst seizure on Saturday, Dr. Kim quickly responded to our emails and our added prescription was called into our pharmacy. Later that day, a tech from ECOVets called to answer any questions and set up an appointment for bloodwork in two weeks. The kindness and care we have experienced is amazing. Since we also used one of our rescue meds on Saturday, we arranged to pickup a refill on Sunday. The emergency area was busy, not surprising on a Sunday morning. I was told ahead that there may be a wait as the staff from the emergency department would need to fill the prescription after I arrived and when they had time between other patients. I watched as a number of patients arrived for emergency care and each staff member showed the same kindness and care. Can't recommend this place enough! I only wish it was closer to our home, but for us, worth the trip!

I love my dog Harley, but he can be challenging if you are the groomer. After several bad…read moreexperiences with regular grooming salons, I had to resort to getting him sedated. That worked, but then a year ago we moved and I had to find another vet willing to take him. Shores Animal Hospital was the PERFECT solution. At the last vet in Delray Beach, he was totally sedated. As I said, that worked but it was hard on him and hard on me. At Shores though, Dr. Johnson implemented the "Tuft's Protocol" and that was soooo much better. He just becomes so relaxed that the groomer, Ashleigh at Shores Prestige Pet Resort (who is terrific), can get him bathed and clipped. I also use Shores to keep Harley up-to-date on his shots and medical. I cannot say enough things about Dr. Johnson there. She is both kind an thorough and makes it a point to update me after every visit even if he is only there for grooming. I love Shores Animal Hospital, and I am sure you will too!

First of all they have great vet techs! Top notch. I believe…read more they were bought out by Mission Pet Health in 2015. The problems are two-fold.Charging $7.50 for 1 syringe to put in the sharps bucket? The sharp container depending on the size holds 120-500 syringes! Imagine the profit off one sharps box! Hazard waste pick up should be around $ 150 tops ber box. Say $ 50 for needles and syringes. I understand costs of bio-hazard but that is utterly ridiculous! There were other issues, but after the ridiculous cost to drop a syringe into the sharps that was enough for me.