I realize this is a long review and I want to be thorough, but I'll try to be as concise as…read morepractically possible! To start, note that my dog Cody and I have had to move around a lot over the past 6 months which has been really hard on the both of us. Thanks to SAH during our months in Gainesville, Cody had possibly the best care that he has had over his entire travels across the country. More importantly, Dr. Nipper was the first vet that we both have seen over the past 6 months that actually thought about how our specific situation was causing us both anxiety, so she carefully considered a plan to both reduce Cody's stress and allow me to maintain his trust so training wasn't so unpredictable and prone to backsliding. Instead of prescribing heavy tranquilizers (a common recommendation that I was repeatedly told at vets before going to SAH.) she gave me some good advice and prescribed doggie Prozac, which -after a month- really helped his anxiety without changing his behavior like Trazadone does. I was able to keep up the general approach of positive reinforcement without worrying that he will become a nervous wreck. Dr. Nipper took the time to consider Cody's specific situation, especially his history of changing houses every couple of months. Other vets never even considered this. Another part was she addressed his allergies, a diagnosis she made after asking questions about whether he scratching all the time, something common for dogs not used to Florida. Other Florida vets didn't even bring this up and now that he's not scratching all the time he's just a happier dog. Finally, I want to also point out that it wasn't just Dr. Nipper that made suburban a great animal Hospital. There's staff is terrific and very careful to make sure that he got what is needed and that there weren't any changes to his health before doing anything. It's just good to know that they are careful, especially when I realize that a lot of offices don't pay that kind of attention. TL;DR: I would recommend both Dr. Nipper and the staff at Suburban Animal Hospital to anyone who wants the best for their animal companions. I have seen lots of examples of less than stellar offices in just a few months prior, and SAH is the best care he's gotten since he was a teensy pup back in San Francisco. And while we sadly are leaving town once again, at least I now know how to make sure he gets good care, especially after seeing what I thought was typical care that I realized I shouldn't have to settle for. It's not like Suburban Animal Hospital is expensive or anything. If anything I've experienced that how much you pay for the same service has nothing to do with that quality of service. And while leaving them behind is a bummer, I am happy that Cody's health benefited so much from both the care he received there as well as me being much better informed than I was before I in that office. And if anyone from SAH is reading this, thanks so much for providing such a positive experience and results for both Cody and I! Bless you all and I hope our paths cross again down the road!

Outrageously overpriced! Over $340 for annual wellness and vaccinations is insane. Would not step…read morefoot in there again and wouldn't recommend anyone else go there either. Look at the bad reviews and how recent most of them are. Mostly all of the good reviews are apparently from when it was independently owned and now corporate greed rules.

We scheduled an appointment for our senior dog to check out a hip problem. He was very anxious…read moreduring our first appointment so we could not get an X-ray that day. They we're quick to schedule a new appointment the next morning and were able to diagnose his issue. The office had a peaceful outdoor area to take your pets while they wait for their appointment, and the nurses were very kind and attentive. We are happy to have such a reliable office near UF!

A complete abomination of vet practice. A serious disregard and lack of compassion for the animals…read more Office staff is horrendous and does not communicate well. They acted completely entitled. And extremely rude. Not a good experience at all.

A great place for non life threatening but urgent pet care. Excellent overall experience. Stars for…read moreease, warm welcome, knowledgeable and attentive tech and great veterinarian. Very client-focused. Great facility and convenient location. Highlights: Easy to make an appointment on their website. Easy to find and park (it's near Walmart and Bolay in Butler Plaza and GPS got me there as i usually find it a confusing area). Great facility -- brand new, welcoming and spotless. Sign in electronically on the tablet in the waiting room. Generous snacks for humans and pets (!). Nice touch. Friendly staff. Mykenna and Dr. Elizabeth Luria took care of our dog's ear infection -- tested, cleaned and treated his ears and sent us home with meds. Just over $200 with our UF staff discount -- comparable with Blue Pearl or the vet school. Only snafu was we had to double check the meds before discharge as they were not the ones the vet had indicated but that was caught and fixed to the right ones. Minor delay. Discharge paperwork and instructions are very clear. And they proactively send records to your regular vet. The whole experience was about two hours. Again, not unexpected for a same-day urgent visit. We were grateful. Usually the vet ERs are swamped. We heard other patients and they seemed busy but didn't seem distracted with us and were fully present. Thank you! We will be back if needed. Glad you are here in town.

Brought dog in for severe itching and decreased appetite. They didn't even examine her skin , they…read morejust gave her a shot for allergies , which helped with the actual itching but her skin continued to bleed and looked bad so a few days later I took her to a local animal hospital they discovered she had skin mites. Which is an entirely different treatment. The urgent vet was a waste of my time. They never even examined her properly.

I've come in with my partner about 3 times, one of the times the assistant sent us home with two…read moremedications with them labeled in reverse. Then I come in by myself with my partner at work and they won't accept me or my kitten because I'm not an authorized user despite my possession of my kitten, my card information on file for the "Wellness plan" and me joining my partner for every single visit. The staff is either incompetent or neglectful to not ask if I should be an authorized user. To think you pay 40 a month to be forgotten in 3 weeks makes you feel like a shmuck.

Although the people are amazing Banfield has absolutely ruined this place. You have an appointment…read moreand everytime you wait 30+ minutes to check you pet in. Pick up is no better as you wait 30+ minutes. It's a shame cause it was amazing as Millhopper vet.

Nothing special about this location. We stopped there on our way out of Tampa to avoid the…read morehurricane. They had all of the supplies that we needed to proceed out of the state. If you are on I-75 and need to get pet supplies then you will be happy that it is right off of the interstate. You can get in and out quickly allowing you to get back on the road. Nothing really set this location apart from other pet supplies so I gave it a strong 3 star establishment.

I absolutely LOVE Stacie at Petco Grooming. We moved to the area in the summer of 2022 and went…read morethrough three groomers before finding Staci. We have a mini golden doodle who's about 17 pounds and we like the typical doodle cut and it's hard to accomplish for some reason without their head looking puffy or other areas looking strange. Stacie managed to make him look perfect and continues to do so as I've never looked back and will always go to her For Bruno's grooming. We get compliments everywhere we take him and multiple times. I've been asked who his groomer is. In fact, he's gone to Pet Paradise in Newberry multiple times and met other doodles who then asked me where he gets his grooming done. Even last night, we were out at a venue with Bruno and a woman took a picture and sent it to her daughter who also has a mini golden doodle and the daughter sent her mother over to ask me where we had him groomed. I can't say enough wonderful aboutStacie! if you're looking for a groom that's who you need to go to.

I've been bringing my cat to this Banfield location for over a year for his regular checkups and…read moreexams, and until recently, I trusted them with his care. However, my recent visit was extremely upsetting and disappointing. I brought my cat in on Thursday after noticing his stomach moving rapidly for about a week. The staff member who checked me in was polite, and since it was a drop-off appointment, I left my cat in their care. Later, I was called back in and met with Dr. Hudak, who seemed visibly distressed. She told me I needed to take my cat to an emergency hospital. When I asked what was wrong and if there was anything they could do at Banfield, she mentioned they could run an X-ray and bloodwork for about $300. I asked if there was any way to get the bill handled differently or set up a payment option, and her exact response was: "If you're having money issues, then it's best to put your pet to sleep." Hearing that made me panic and break down -- I was in shock. There was no empathy or compassion in how it was said, and it felt like my pet's life only mattered if I could pay upfront. After doing the X-ray, they told me to go immediately to the emergency hospital. I paid $387 before leaving, but when I asked for printed records to bring to the ER, they refused, saying I just needed to go. I felt completely dismissed and unheard during one of the scariest moments for my cat and me. This experience left me heartbroken and deeply disappointed. I hope Banfield addresses how their staff communicate with pet owners in crisis, especially when emotions and fear are already so high. Compassion should always come first.

I took my cat in today to get a second opinion on some tooth extractions that he needs as soon as…read morepossible as he is in extreme pain. In the exam room, we first met with a sales lady who was hard core trying to sell us on an expensive wellness insurance plan for our cat. She said that the insurance plan, if we committed to buying it would save us a ton of money toward my cat's upcoming dental surgery, it would cover dental x-rays, bloodwork, office visits, etc etc. The only thing it wouldn't cover would be the actual extractions he needs. The estimate Banfield gave me for my cat to have extractions was inflated about three times the cost of an estimate I received recently at another vet plus they wanted me to pay for this ridiculous wellness plan ( it was supposed to save us a ton of money) on top of it. In summary, I left extremely disappointed, very frustrated and felt like I basically paid a $64 exam fee to listen to a high pressure sales pitch. I felt like all they cared about was money and not my poor cat at all. They did absolutely nothing for my cat who is in extreme pain and distress. They wasted my time completely and my poor cat got absolutely no resolution. We will be going elsewhere for his surgery.

Kreature Komforts Pet Sitting was absolutely amazing! She sent us beautiful pictures of our fur…read morebabies (2 cats & 1 dog), provided constant updates, had great communication and upfront fair pricing. We highly recommend Kreature Komforts and will be using them again!

Bonnie is very thorough, takes her time and asks questions to be sure she's doing everything right…read more It was a relief to know our "zoo" was well cared for and loved while we were out of town. We have many different types of animals and she cared for all of them beautifully! Highly recommend.

while usually our dogs are with us but if we need to board, I feel comfortable with Archer Rd Pet…read moreResort. whether our senior dogs or our younger dogs, they are well cared for, even if the dogs need medication and special feeding. The best testament is the interaction between the dogs and the staff.

My Daschund was showing signs of injury after we picked him up and they did not take…read moreaccountability. He now has a spinal injury confirmed by UF neurologist!

Our 13-year-old Cocker Spaniel needed emergency gallbladder surgery, and EcoVets handled it really…read morewell. The location was easy to find, the facility was clean and professional, and the staff was clearly experienced with a serious case. What stood out most was the communication -- they offered text updates throughout the day, which took a lot of the anxiety out of waiting. Simple thing, but it made a big difference. EcoVets did a great job. Montu is home recovering well, and we're grateful to the whole team.

We needed to find a veterinary neurologist for our dog with seizures and were lucky to get an…read moreappointment fast due to a last minute cancellation. The staff was welcoming and friendly when we arrived. We were immediately taken back to a room that was very clean and bright. The staff member who came to speak to us first was great, took time to listen and also try to help my anxious dog feel better. She took Magnus back for his exam and he was brought back by the neurologist, Dr. Kim. The doctor took time to explain everything thoroughly and answer questions. The first staff member returned to go over additional medication instructions and answer any questions. The visit was reasonably priced as well. Very glad to find this pet ER and specialty vets not too far from home.

I love my dog Harley, but he can be challenging if you are the groomer. After several bad…read moreexperiences with regular grooming salons, I had to resort to getting him sedated. That worked, but then a year ago we moved and I had to find another vet willing to take him. Shores Animal Hospital was the PERFECT solution. At the last vet in Delray Beach, he was totally sedated. As I said, that worked but it was hard on him and hard on me. At Shores though, Dr. Johnson implemented the "Tuft's Protocol" and that was soooo much better. He just becomes so relaxed that the groomer, Ashleigh at Shores Prestige Pet Resort (who is terrific), can get him bathed and clipped. I also use Shores to keep Harley up-to-date on his shots and medical. I cannot say enough things about Dr. Johnson there. She is both kind an thorough and makes it a point to update me after every visit even if he is only there for grooming. I love Shores Animal Hospital, and I am sure you will too!

My experience with Shores was an amazing. I was recommended to this facility and the staff were…read moreincredibly nice and showed my puppy so much love! My pup received his 1st rounds of shots and the outcome was successful. Lab work came back quickly and was able to pick up medication at an affordable price. Highly recommended!