My husband has been going to this location for years. Everyone here is always so friendly and…read morehelpful. The main building is older but always clean. Plenty of parking all the way around the building. I do wish the Cafe was open a little later.

KUDOS and thanks to the volunteer ambasaddors like Rudy and Mr. T. who provided supreme quality…read morecustomer service at the VA Clinic at Lake Baldwin in Orlando. They are so selfless and very helpful by taking care of all disabled veterans, whether by simply talking to them one on one, giving directions , or just assisting in wheelchair transportation to get to our assigned appointments! God bless you all!

Could have done what i ask them to do since it was a pre existing condition that i have have for…read moredecades and knew what would alleviate the pain i was in, instead i payed 70$ to get an antibiotic script.

The front desk workers and the nurse were super sweet and helpful. However, the provider/doctor was…read morevery rude and had terrible bedside manners. Was very snippy when I asked a simple question. Every time I have her as a provider it's been the same thing over and over again, she always has an attitude. Other than that the lobby was very clean and i was in and out of there in no time. I will still be going back since my only gripe was the provider.

When I have to have blood work done this quest diagnostics is always my first choice. The waiting…read moreroom area is always clean and bright just provides a really good first impression when you're coming in for bloodwork. I highly recommend anybody that you download the quest app and agreed to text messaging. By doing so I am able to check in directly from my phone on the app and then about five minutes before I'm usually called back. I'll get a notice in text message telling me it's time to enter into the waiting area. This is especially great if it's a very busy morning or afternoon and there are no seats available. The phlebotomist who saw me is truly one of my favorites. I have very hard veins to find, and he always manages to find one and he makes the whole experience very calm.

This place was fast. They did my exams fairly quick, offices are clean and they did take care of me…read morethis location. I recommend do your exams here everything it's automatic.

I scheduled an annual wellness visit, which my insurance covers at 100%. Before my appointment, I…read moreconfirmed my coverage and understood that there should be no copay for a preventive annual exam. When I arrived at the South Conway office, I was told I had to pay a $60 copay "just in case" the visit ended up being billed differently. I did not feel this was fair, especially since my insurance clearly covers annual preventive visits at 100%. Because I disagreed with being charged a copay for a covered service, I chose to cancel my appointment and requested a refund of the $60, which was provided. Unfortunately, this meant I lost time from work and wasted part of my day for an appointment I was unable to keep. I understand that clinics have billing policies, but patients should not be expected to pay upfront for services that their insurance has already confirmed as fully covered. I hope management reviews this policy so other patients do not experience the same frustration.

My sister got an incredible experience there today, from the door a person fully protected is…read morechecking the patient's temperature, and inside everyone es wearing mask and gloves. Congratulations you are the best. Thank you all for an incredible job.

I recently got some routine lab work done here, but I've also gone for other scans in the past. I…read morereally like this location because the waiting area is bright and open. The staff are efficient and friendly. Honestly, I prefer it over a quest where it's always packed and you're just a number. They saw me right around my scheduled appt time. The tech was very friendly and understanding of my fear of needles. She was quick with the draw and let me hang out to make sure I was A-OK! If you need to go get labs done, this is a great place. Giving it only 4 stars because they used to have a cafe setup downstairs, but now it sits empty. :( After fasting all morning it would've been nice to grab some food and a coffee. I hope a new local vendor takes a chance and sets up there in the future.

After over three years, I'm still seeing my endocrinologist here and I still receive great care and…read moreservice. Plenty of parking out front with accessible spaces near the entrance and an accessible entrance. Regardless of who you were seeing you stop at the main desk downstairs to check in. There is almost always multiple people here and they're very fast and efficient. My doctor is on the second floor and you have a choice between the elevator or the staircase. These days I opt for the staircase because my doctors want me exercising as much as possible. It's never a long wait for me as they always bring me in right around my actual appointment time. Everyone is professional and courteous, and the doctor and their staff all listen to what I have to say. My appointments are fairly short as my care is very well managed these days. Even though this doctor is now almost an hour drive for me. I still find it worthwhile to make the trip for the quality of Care.

Dr. Crew does not understand her oath to do no harm. She'd rather let a patient commit suicide than…read moregive that patient another two or three weeks of anti-depressants. The worst office staff, left one voicemail to cancel an appointment on me, then let their automated system remind me of said appointment and even check me in for it the day of the appointment then say it's my fault because I didn't call them back. Wow, talk about not caring about patients. Avoid at all costs if you're looking for an office that cares about your health and not just money.

The ONLY reason I gave four stars is because of the wait to see the doctor. Dr. Curry is very…read morethorough and doesn't rush through seeing her patients which is admirable, but I did wait on her for quite some time--very worth it, though. She explains everything to you as she goes along. The facility is clean and beautiful and I felt safe and comfortable. From the receptionists (I dont remember their names :( Mr. A & Ms. G) to the PA Mrs. Lorraine, to the other staff member I met and Dr. Curry--this was the greatest customer service I've ever received at any doctor's office. Just want to thank you guys for being so nice and so personable. I'd recommend anyone to you all. Thank you.

This business is closed and looks like it has been for quite some time. If you call their number it…read morerefers you to MD now.

Unfortunately I had to go to a clinic today for some ear pain/hearing loss in one of my years…read more.. but on the bright side... this walk in clinic was probably the BEST experience I have ever had with a walk-in clinic before. Hands down, people. First of all, it's brand new... only been open a few weeks so it's clean and well kept. Also, they have a little coffee and tea bar set up for while you are waiting for your appointment. Lucky for me there was no line so I was seen pretty much right away. The front desk staff was super friendly and helpful. The nurse was lovely as well and pleasant and took a lot of time to ask me questions and make sure I felt heard. I definitely didn't feel rushed through this process. Dr. Marx (I believe that's how you spell it) was fantastic. He not only took time to listen to me but at one point he took out a pen and drew illustrations to explain what was happening in my ears and made sure to answer all of my questions (trust me, I had plenty. haha) All in all this walk-in clinic was exactly what I had been hoping for in this area. It's so nice to have it close to my home and I hope their office continues to be a place of peace for anyone visiting... I know it's never a place you WANT to go to... but when you HAVE to... it might as well be the best experience possible. Here's hoping ti stays that way :)

Time to find a new doctor. Once again I schedule an early morning appointment. The second one of…read morethe day was open when I made it (first of the day is 9am) for 9:15. I arrive a couple minutes early to find the waiting room already full and a short line to check in which results in the computer showing me as getting there late. Now, mind you, I'm the second scheduled patient of the day yet the waiting room is full. After I got checked in I took a seat expecting I'd be heading back very soon. 9:20.... 9:30....9:45...... at 9:50 I was taken back, vitals taken then left to sit until 10:00.... 10:10.....10:15. ONE HOUR AFTER MY SCHEDULED APPOINTMENT TIME I HAD YET TO SEE THE DOCTOR. I left. Very angry. I have a job and a life. This is not the first time this has happened. I've also had to sit for an hour when I was the FIRST appointment. If you have anything else to do with your life aside from sitting waiting on a doctor then find a different practice. These people are habitually late regardless of when you make your appointment. I've never ever been seen any sooner than 30 minutes after my scheduled appointment time. This one sucks at patient relations. It goes without saying that they are more interested in overscheduling ($$$) than the patients.

I have been going to Dr. Cappleman now for two years. I found him to be very thorough and patient…read more Like any doctors office, you may wait a little prior to your appointment but once you are with him, he will give you time and not rush you out the door.