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    BrightStar Care

    3.0 (4 reviews)
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    Palliativity Medical Group

    Palliativity Medical Group

    2.1(7 reviews)
    1.7 mi

    No second chances here if you make a mistake your booted out!…read more I had a life and now I don't they are heartless! Paul is the office manager as my Dr said "The Gatekeeper" everything goes thru him so I'm sure my emails to Lisa were never shown to her! Show no empathy or compassion of the quality of my life has taken!! Shame on them!

    Upon arrival, the office manager, Paul Withrow, refused to let me see the medical professional,…read moreLisa Withrow, APRN, due to a scheduling misunderstanding over prior text/email. When I attempted to show the written correspondence on my phone to clarify, Mr. Withrow repeatedly cut me off, refused to review the evidence, and condescendingly ordered a disabled patient to sit down until I was "calm." When I located the email to prove the misunderstanding, he spoke over me, dismissed me entirely, And called me "sweetheart," as he told me to leave. Out of extreme frustration with this treatment, I reacted verbally during the dismissal. Following this, he immediately sent an email banning me from the property and threatening police intervention. Allowing a non-medical business manager to aggressively block patient care, condescend to a disabled individual (I currently walk with a cane) and issue a retaliatory ban represents a severe breach of professional conduct and patient dignity. Patients or potential patients should beware of how they may be treated here.

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    Palliativity Medical Group - Palliativity in Bedford, NH Lisa Withrow, NP

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    Palliativity in Bedford, NH Lisa Withrow, NP

    BrightStar Care - homehealthcare - Updated September 2026

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